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AstroNova TrojanLabel T2-PRO User Manual

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Summary of Contents for AstroNova TrojanLabel T2-PRO

  • Page 2 T2-PRO User Guide Part Number 22834713-EN-E Revision 1.0 10/2024 TrojanLabel®, An AstroNova® Company World Headquarters 600 East Greenwich Ave., West Warwick, RI 02893 Tel: (877) 757-7978 E-mail: trojanlabel@astronovainc.com www.trojanlabel.com...
  • Page 3 This manual is copyrighted with all rights reserved. No part of this manual may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means without written permission of AstroNova. Trademarks T2-PRO®...

  • Page 4: Table Of Contents

    Contents Contents Chapter 1: Printer Overview ............7 Front View .
  • Page 5 Contents Chapter 5: AstroX Application ........... . 53 Using the AstroX Application.
  • Page 6 Contents Chapter 10: Troubleshooting ............93 Warning Messages .

  • Page 7: Printer Overview

    Printer Overview Chapter 1: Printer Overview Front View Name Description Touchscreen Display An application running on the touchscreen display is used to control printer operations. Emergency Stop Button Pressing this button will stop printing. The emergency stop can be released by twisting the emergency stop button.
  • Page 8 Printer Overview Name Description Rewinder The rewinder rotates and winds media as it exits the printer. Unwinder The unwinder rotates as media is fed into the printer. Maintenance Door The maintenance door provides access to the printhead and related components. Air Outlet (Not Illustrated) Air outlet connections are located on the front of the printer near the rewinder side.

  • Page 9: Left Side View

    Printer Overview Left Side View Name Description Ink Door This door provides access to the ink tanks and the waste ink bottle. Touchscreen Arm Use this arm to adjust the position of the touchscreen. Label Gap Sensor This top-of-form sensor detects the gaps or black marks between labels.

  • Page 10: Right Side View

    Printer Overview Right Side View Name Description Sliding Cover The sliding cover provides access to components near the media exit. Hold the cover near the center when opening and closing it. T2-PRO User Guide...

  • Page 11: Back View

    Printer Overview Back View Name Description Rear Door This door provides access to internal system components. This area should only be accessed by qualified technicians. Connector Panel This panel has connectors for power, data, and compressed air. T2-PRO User Guide...

  • Page 12: Connectors

    Printer Overview Connectors Interface connectors are located on the rear of the printer. Name Description IO Serial Port This port is reserved. Do not connect. RS-422 Serial Port This port is reserved. Do not connect. Power Inlet Connect the power cord to the power inlet. The inlet has a fuse and on/off switch.

  • Page 13: Software Applications

    Printer Overview Name Description 10 Gigabit Ethernet Port This port is used to connect to an optional external (10G) computer for external raster image processor (RIP) mode. In this mode, the 10G and E2 Ethernet connections are used for communication between the print engine and external computer.

  • Page 14: Getting Started

    Getting Started Initial Installation and Setup During the initial installation, an AstroNova technician will install and set up your printer. He or she will help you get your printer running and answer any questions you may have. The technician will unpack the system components, assemble any required items, and set the printer up in its location.

  • Page 15: Powering The Printer On And Off

    Getting Started Powering the Printer On and Off Connecting the Power Cable Use the following instructions to connect the power cable for the printer. Warning: Always use the supplied power cable connected to a grounded power outlet. 1. Connect a power cable to the printer power inlet. The power inlet is located on the back side of the printer in the lower-left corner.

  • Page 16: Powering The Printer Off

    Getting Started 4. The Astro or AstroX application will automatically launch based on your system configuration. • See “Astro Application” on page 37. • See “AstroX Application” on page 53. By default, the Astro application will be launched when the system powers up. You can change the default application by specifying a setting using the command line.

  • Page 17: Installing Ink Tanks

    Getting Started Installing Ink Tanks Use the following instructions to install ink tanks. This process requires inserting the ink tanks in their brackets, connecting ink delivery system (IDS) supply lines, and connecting QAI lines. Warning: For safety, keep ink tanks out of the reach of children. If ink is accidentally ingested, contact a physician immediately.
  • Page 18 Getting Started The connectors should not come apart when pulled. The male and female (CPC) connectors before connecting are shown below. T2-PRO User Guide...

  • Page 19: Installing The Wiper Cartridge

    Getting Started The male and female (CPC) connectors attached are shown below. 4. Connect the QAI Cables (RJ12) to each ink tank. Make sure the cable and ink tank colors match. Installing the Wiper Cartridge Use the following instructions to install the wiper cartridge. This process requires that you move the wiper cartridge to the service position with the Astro or AstroX application.
  • Page 20 Getting Started 4. Gently, but firmly, pull down on the tab to remove it from the wiper cartridge. 5. Insert the wiper cartridge and reseat it properly until you hear a click sound. 6. Use the printhead cap function. This process will vary based on whether you are using the Astro or AstroX application.

  • Page 21: Installing The Printhead

    Getting Started Installing the Printhead Use the following instructions to install the printhead. This procedure requires that you install the printhead while performing printhead position adjustment tasks with the Astro or AstroX application. These applications are accessible from the printer touchscreen. Caution: To avoid contamination, wear powder-free, nitrile gloves before starting this procedure.
  • Page 22 Getting Started 5. Ensure that the lever pin is locked into the barb holder's slot. 6. Remove the new printhead from the cardboard box and foil bag. 7. Open the red printhead protective box. Caution: Avoid contact with the printhead nozzle surface to prevent nozzle damage. Avoid contact with printhead ink ports and print unit couplings to prevent contamination.
  • Page 23 Getting Started 8. Remove the two green covers from the fluidic couplings on the printer. There is one coupling at each end. Note: Keep the red protective box and green fluidic coupling covers for storage and shipping. Store the green fluidic coupling covers in a clean plastic bag to prevent contamination. 9.
  • Page 24 Getting Started 10. Align the red orientation key with the keyway inside the cradle and slide it along the plastic guide. 11. After you insert the printhead, push it with one finger to ensure that it is fully inserted. 12. Disengage the green printhead latch lever pin from the barb holder slot and pull it out to the side of the print module (E) shown below.
  • Page 25 Getting Started 13. From below, visually inspect both ends of the installed printhead to ensure that the lower printhead surface (red part) is flush with the frame (aluminum part in silver). If it is not flush, remove the printhead and install again. 14.
  • Page 26 Getting Started 16. Verify that the latch is fully engaged. Caution: If the green Release Latch is not properly secured, it may get caught on the Cap Rail and damage the cradle. 17. Check that the 3 labels on the Print Module are on the same plane. 18.

  • Page 27: Priming The System

    Getting Started Priming the System Use the following instructions to prime the system. The priming feature circulates ink through the printing system and fills the printhead with ink. 1. Use the printhead prime function. This process will vary based on whether you are using the Astro or AstroX application.

  • Page 28: Loading Label Material

    Loading Label Material Chapter 3: Loading Label Material Media Path The following cross-sectional illustration shows the media path, or web path, through the printer. Refer to this illustration as you perform the tasks in this chapter. Name Description Idler Rollers Media is guided through the web path by idler rollers.

  • Page 29: Loading A Media Roll On The Unwinder

    Loading Label Material Name Description Label Edge Sensor This sensor detects the left edge of the media as it enters the printer. It is used to adjust the unwinder spindle side steer position to keep the media tracking and rolling optimally. Label Gap Sensor This top-of-form sensor detects the gaps or black marks between labels.
  • Page 30 Loading Label Material 2. Insert the label roll on the unwinder spindle. The roll must be positioned so the printable label surface is on top as the media enters the printer. • If the printable label surface faces outward on the roll, place the roll so the end of the material is facing clockwise.
  • Page 31 Loading Label Material 3. Move the roll inward or outward on the unwinder spindle. Use the ruler markings on the spindle to position the roll. • If you want the roll left justified on the spindle, use the top ruler. The zero point on this ruler is near the inside of the spindle.

  • Page 32: Threading The Label Material

    Loading Label Material Threading the Label Material Use the following instructions to thread the label material through the printer. These instructions assume that you are loading label material on a printer with an empty web path. If label material is already loaded, consider the splicing procedure instead. See “Splicing and Changing the Label Roll”...

  • Page 33: Adjusting The Label Edge Sensor

    Loading Label Material 7. Open the sliding cover to gain access to the leading edge of the media. Advance the leading edge of the media over the rectangular cross brace, over the roller [R7], through the web brake [8], under the built-in slitter [9], and over the roller [R8]. Close the sliding cover. 8.

  • Page 34: Calibrating The Label Web Tension

    Loading Label Material 2. Unlock the sensor by turning the knurled knob. Adjust the sensor until the LED on the sensor just turns off. Then tighten the knob to lock the sensor into position. The sensor position can be read by viewing the ruler at the right edge of the sensor. Calibrating the Label Web Tension Use the following instructions to calibrate the label web tension after loading the label rolls and threading the media.

  • Page 35: Splicing And Changing The Label Roll

    Loading Label Material 2. Before initiating the calibration process, enter information about the physical construction of your label media. This information will be used during calibration. • If you are using the Astro application, select the Settings tab. If you are using the AstroX application, select the Settings tab. •...
  • Page 36 Loading Label Material 2. Lower the two magnetic clamps on the splice table. Cut the media between the clamps. The splice table has a channel that can be used to guide a razor across the media for a clean cut. 3.

  • Page 37: Astro Application

    Astro Application Chapter 4: Astro Application Using the Astro Application Use the Astro application to view printer information, print labels, and adjust system settings. Starting the Astro Application The Astro application will automatically start when the unit is powered up. If you close the application, you can launch it again with an icon on the unit's desktop.
  • Page 38 Astro Application The disk space bar shows how much storage space is currently being used. Warnings Area Warning messages about the system status will be displayed in the bottom of the Astro application window. See “Warning Messages” on page 93. System State A visual system state indicator is displayed in the bottom of the Astro application window.

  • Page 39: Print Engine Rip Mode Support

    Astro Application Print Engine RIP Mode Support The print engine supports two raster image processor (RIP) modes. • Internal mode accepts a PDF file and performs the RIP function in the print engine. This mode is supported in the Astro application. •...
  • Page 40 Astro Application 4. Open a PDF file by choosing the Browse button. Select a PDF file and then choose Open. An image preview will be displayed. This preview shows the first page of the selected PDF. Notes associated with the PDF will be displayed. 5.
  • Page 41 Astro Application 10. Select a Rendering Intent to correct out-of-gamut colors. Relative rendering scales the white point of the source image to match the white point of • the target space. This ensures that all colors, while different from their original colors, at least maintain the same relationship to white.

  • Page 42: Using The Actions Tab

    • Choose the DePrime button to empty ink from the printhead. The Circulate and Drain features are intended for use by AstroNova technicians. These features should be used only with the guidance of AstroNova Technical Support. Caution: The ink circulation function requires approximately 50 minutes and cannot be canceled.
  • Page 43 Astro Application 6. To clean the printhead, choose a cleaning type button. The following cleaning types are available. • Light - Perform at the beginning and end of the shift to make sure nozzles are clean. If there are any printhead health issues, perform light cleaning to restore nozzle health. Medium - Perform if light cleaning is not successful in recovering the printhead print •...
  • Page 44 Astro Application 12. Use the Web Movement options to move the media backward or forward. Select << to move the media backward at a speed of 700 millimeters per second. • • Select < to move the media backward at a speed of 150 millimeters per second. •...

  • Page 45: Using The Settings Tab

    Astro Application Using the Settings Tab Use the Settings tab in the Astro application to adjust various print engine and media path settings. 1. Select the Settings tab. 2. Adjust Keep Wet Spit Settings (KWS). The default settings are optimal in most situations. However, adjustments can be made if required.
  • Page 46 Astro Application 3. Use the margin options to adjust the top and left margins when printing. The current top margin is displayed in the Current (mm) field. To change the margin, • enter a new margin value in the New (mm) field and then press the Apply button. Printing will begin at the amount indicated from the top of the media.

  • Page 47: Using The Advanced Tab

    Astro Application 7. Use the Unwinder Minimum Diameter option to avoid running out of label material during a print job. The current diameter is displayed in the Current (mm) field. To change the diameter, enter a new value in the New (mm) field and then press the Apply button. When the roll diameter reaches the minimum diameter value, the printing will be paused and a new label roll can be loaded.
  • Page 48 Astro Application 2. Set the Unwinder Label Position. The unwinder spindle turns and unwinds blank labels as they enter the printer. The printable label surface can be on the outside or inside of the blank label roll. • If the printable label surface faces outward on the roll, select Outside. Then choose Apply.

  • Page 49: Using The Info Tab

    Astro Application 3. Set the Rewinder Label Position. The rewinder spindle turns and rewinds printed labels as they exit the printer. Printed labels can be placed on the outside or inside of the finished roll. • To place the printed labels on the outside of the roll, select Outside. Then choose Apply. The rewinder spindle will turn clockwise when rewinding labels.
  • Page 50 Astro Application 2. View the information as needed. The following items are available in this window. Versions - This section displays the version numbers for the application, print engine, and • media path components. Service IDs - This section displays the service IDs that can be used for remote access by •...

  • Page 51: Shared Printer Folders

    Astro Application Shared Printer Folders The printer has shared folders that are accessible to PCs connected to the same network. Use these folders to copy files to the printer and view archived print jobs. Setting up Access to the Shared Printer Folders To access the shared printer folders, you will need to enable SMB sharing on your PC (if necessary) and log into the shared folders with a username and password.

  • Page 52: Viewing The Print Job Archive

    Astro Application 3. Browse to the printer's import folder. See “Setting up Access to the Shared Printer Folders” on Right-click in the import folder and choose Paste. The PDF file(s) from your page 51. Windows clipboard will be pasted into the folder. Later, when you set up a print job in the Astro application, you can browse to the import folder and select a file for printing.

  • Page 53: Astrox Application

    AstroX Application Chapter 5: AstroX Application Using the AstroX Application Use the AstroX application to view printer information, print labels, and adjust system settings. The AstroX and Astro applications offer similar features. However, the AstroX application works in combination with Xitron® RIP software. The following table provides a comparison of the Astro and AstroX applications.

  • Page 54: Viewing Printer Information

    AstroX Application Viewing Printer Information Printer status information is displayed in the AstroX application window. Xitron Navigator and AstroX Controls The left side of the screen shows the Xitron Navigator Digital Front End (DFE) through a web view pane. The right side of the screen shows the AstroX application controls for the web path. Ink Levels Cyan, magenta, yellow, and black ink levels are shown as percentages in the Xitron Navigator pane of the AstroX application window.

  • Page 55: Print Engine Rip Mode Support

    AstroX Application Print Engine RIP Mode Support The print engine supports two raster image processor (RIP) modes. • Internal mode accepts a PDF file and performs the RIP function in the print engine. This mode is not supported in the AstroX application. •...
  • Page 56 AstroX Application 2. Use the Media Path option to clear errors. Select Clear Error to dismiss persistent media path error messages. Persistent error messages will remain displayed even after the error occurred (for example, a broken media web). 3. Use the Web Management options to release or apply tension to the media web. •...

  • Page 57: Using The Settings Tab

    AstroX Application 8. Use the System options as needed. Choose the Power off button to power off the printer. • See “Powering the Printer On and Off” on page 15. Choose the Set RIP Mode to External button to change the print engine RIP mode from •...
  • Page 58 AstroX Application 4. Use the Media Settings options to set the media width, top-of-form sensor mode, and gap length if applicable. • The current media width is displayed in the Media Width (mm) field. This width is the total width of the media including any edge trim. To change the width, enter a new width value and then press the Save button.

  • Page 59: Using The Advanced Tab

    AstroX Application Using the Advanced Tab Use the Advanced tab in the AstroX application to set the label position and side steer options. 1. Select the Advanced tab. T2-PRO User Guide...
  • Page 60 AstroX Application 2. Set the Unwinder Label Position. The unwinder spindle turns and unwinds blank labels as they enter the printer. The printable label surface can be on the outside or inside of the blank label roll. • If the printable label surface faces outward on the roll, select Outside. Then choose Apply.

  • Page 61: Using The Info Tab

    AstroX Application 3. Set the Rewinder Label Position. The rewinder core turns and rewinds printed labels as they exit the printer. Printed labels can be placed on the outside or inside of the finished roll. • To place the printed labels on the outside of the roll, select Outside. Then choose Apply. The rewinder core will turn clockwise when rewinding labels.
  • Page 62 AstroX Application 3. Choose the Cost Calculations button to view detailed information about print jobs and their associated consumable costs. The following information is logged for each print job. • Job Name - This column displays the file name of the print job. Date - This column displays the date and time of the print job completion.

  • Page 63: Shared Printer Folders

    AstroX Application Shared Printer Folders The printer has shared folders that are accessible to PCs connected to the same network. Use these folders to copy files to the printer and view archived print job information. Setting up Access to the Shared Printer Folders To access the shared printer folders, you will need to enable SMB sharing on your PC (if necessary) and log into the shared folders with a username and password.

  • Page 64: Viewing The Print Job Archive

    AstroX Application 3. Browse to the printer's import folder. See “Setting up Access to the Shared Printer Folders” on Right-click in the import folder and choose Paste. The file(s) from your Windows page 63. clipboard will be pasted into the folder. Later, when you set up a print job in the AstroX application, you can browse to the import folder and select a file for printing.

  • Page 65: Using The Xitron Rip With Astrox

    Using the Xitron RIP with AstroX Chapter 6: Using the Xitron RIP with AstroX About the Xitron RIP Server The AstroX application requires the use of Xitron RIP software on a separate computer at the installation site. The Xitron software manages all print job queuing and interaction with the print engine.

  • Page 66: Transferring A Job From The Navigator Dfe

    Using the Xitron RIP with AstroX Transferring a Job from the Navigator DFE 1. Choose the Add Job icon in the Navigator DFE. A file selection window will open. 2. Select a file and then choose Open. The Quick Edits window will open. You can use this window to make various changes such as rotations, print range, etc.

  • Page 67: Basic Controls

    Using the Xitron RIP with AstroX 3. If necessary, you can also select the Full Job Editor in the top right of the screen. You can use this window to make advanced changes. The Full Job Editor window provides advanced capabilities such as changing the paper profile, color changes, etc.

  • Page 68: Media Size

    Using the Xitron RIP with AstroX Media Size To use the offsetting (moving) and rotation, it is important that the media size is adjusted to fit the new dimensions. When a job is loaded the media size will automatically be set the dimensions of the job, including any white space.

  • Page 69: Custom Media Size

    Using the Xitron RIP with AstroX Offsetting A print job is per definition centered, so you need to move the artwork using the offset buttons and adjusting the “media size” to fit it differently. Alternatively you can align the media differently. Use the buttons to offset the artwork.
  • Page 70 Using the Xitron RIP with AstroX 5. Click + button and give the Media Size a new name. 6. You can select the new Media Size in the Navigator DFE. T2-PRO User Guide...

  • Page 71: Printing

    Printing Chapter 7: Printing Printing Process Use the following instructions to set printing options and begin printing. 1. Ensure that the label material has been loaded. See “Loading Label Material” on page 28. 2. Ensure that both splice table clamps are in the raised position. 3.

  • Page 72: Built-In Slitter

    Built-In Slitter Chapter 8: Built-In Slitter About the Built-In Slitter The T2-PRO has a built-in, in-line slitter that works perfectly with die-cut label material. Slit up to four rolls with three easy-to-replace, oscillating blades that ensure a long lifetime and perfect cuts. The blades can be placed in any position or moved to the side when not in use.

  • Page 73: Replacing Blades

    Built-In Slitter 5. Move the three slitter blades manually to the position where you want to slit the rolls along the die-cut lines on the label roll. • Turn the brass knob clockwise to tighten a blade into position and counterclockwise to loosen and move it.
  • Page 74 Built-In Slitter 2. Loosen the screw for the slitter bracket using a hex key (size 2.5). 3. Loosen the brass finger screw that fixes the blade holder bracket and remove the blade holder from the printer. 4. Remove the two screws that fix the blade onto the blade holder using a hex key (size 2.5). 5.

  • Page 75: Maintenance And Storage

    Maintenance and Storage Chapter 9: Maintenance and Storage Maintenance Recommendations The practices below can reduce the risk of damage to the printing system. Follow these recommendations to use the system safely. Task Reason Power off the system before any electrical This ensures safety of the operators and connection is performed.

  • Page 76: Power Cycling

    Maintenance and Storage End of Day or Shift Perform the following tasks at the end of each day or shift. 1. Do not power off the printing system at the end of the day. 2. Perform light cleaning on the printhead. This process will vary based on whether you are using the Astro or AstroX application.

  • Page 77: Replacing Empty Ink Tanks

    Maintenance and Storage Replacing Empty Ink Tanks An alert message will be displayed on the touchscreen when an ink tank is empty. You will need to remove the empty ink tank and replace it with a new one before printing. Use the following instructions to replace empty ink tanks.
  • Page 78 Maintenance and Storage c. The male connector presses the lock button (see arrow in #3) and moves it toward the lock position (#4). The connectors should not come apart when pulled. T2-PRO User Guide...

  • Page 79: Replacing The Wiper Cartridge

    Maintenance and Storage The male and female (CPC) connectors before connecting are shown below. The male and female (CPC) connectors attached are shown below. 6. Connect the QAI Cable (RJ12) to the ink tank. Make sure the cable and ink tank colors match. Replacing the Wiper Cartridge Use the following instructions to replace the wiper cartridge.
  • Page 80 Maintenance and Storage 3. Remove the full wiper cartridge from the printer. 4. Hold the new wiper cartridge in one hand and locate the blue tab protruding from the cartridge. 5. Gently, but firmly, pull down on the tab to remove it from the wiper cartridge. 6.

  • Page 81: Replacing The Cleaning Roller

    Maintenance and Storage Replacing the Cleaning Roller The cleaning roller removes dust from the label material as it enters the printer. It is located near the splice table. 1. Grasp the cleaning roller and lift it upward to remove it from the printer. 2.

  • Page 82: Regular Cleaning And Checking Tasks

    Maintenance and Storage Regular Cleaning and Checking Tasks Cleaning the Pinch Roller Visually inspect the rubber pinch roller [6] weekly. Clean the pinch roller when it appears dusty or dirty. 1. Release the web tension as described below. • If you are using the Astro application, select the Actions tab. In the Web Management section, choose the Reload button.

  • Page 83: Cleaning The Idler Rollers

    Maintenance and Storage Cleaning the Idler Rollers Visually inspect the idler rollers [R1 to R8] weekly. Clean the rollers when they appear dusty or dirty. 1. Release the web tension as described below. • If you are using the Astro application, select the Actions tab. In the Web Management section, choose the Reload button.

  • Page 84: Cleaning The Maintenance Area

    Maintenance and Storage 3. Clean the sliding cover as described below. a. Moisten a clean, lint-free cloth with water. The cloth should be only lightly damp. b. Wipe the sliding cover to remove dust. Caution: Clean the sliding cover only with a lint-free cloth that is damp with water. Do not use alcohol or any other cleaning products on the sliding cover or damage may occur.
  • Page 85 Maintenance and Storage 2. To check and empty the waste ink bottle, use the initiate emptying feature. If you are using the Astro application, select the Actions tab. In the Waste Bottle section, • choose the Initiate Emptying button. If you are using the AstroX application, select the Actions tab. In the Waste Bottle •...

  • Page 86: Cleaning The Printhead

    Caution: The light, medium, and heavy printhead cleaning features in the Astro and AstroX applications should resolve most printhead cleaning issues. Clean the printhead manually only as a last resort and with the guidance of AstroNova technical support. Required Materials Gather the items listed below before beginning this procedure.
  • Page 87 Maintenance and Storage 2. Use the DePrime function. This process will vary based on whether you are using the Astro or AstroX application. • If you are using the Astro application, select the Actions tab. In the ink system section, choose the DePrime button.
  • Page 88 Maintenance and Storage 7. Ensure that the lever pin is locked into the barb holder's slot. 8. Remove the printhead from the printer. Note: After removal from the printer, some residual ink may leak from the printhead. Ink will stain clothes or furnishings and can be difficult to wash off the skin. 9.

  • Page 89: Short-Term Storage

    Maintenance and Storage Short-Term Storage If the printer will be powered off for 1 to 30 days, the printer must be prepared as described in this section. Preparing for Short-Term Storage If the printer will be powered off for 1 to 30 days, prepare the printer for short-term storage as described below.

  • Page 90: Long-Term Storage

    Maintenance and Storage Long-Term Storage If the printer will be powered off for longer than 30 days, the printer must be prepared as described in this section. Preparing for Long-Term Storage If the printer will be powered off for longer than 30 days, prepare the printer for long-term storage as described below.
  • Page 91 Maintenance and Storage 5. Slide it inward on the slot (C) and lock it into place (D). 6. Ensure that the lever pin is locked into the barb holder's slot. 7. Remove the printhead from the printer. Note: After removal from the printer, some residual ink may leak from the printhead. Ink will stain clothes or furnishings and can be difficult to wash off the skin.

  • Page 92: Preparing For Use After Long-Term Storage

    Maintenance and Storage 10. Power off the printer. See “Powering the Printer On and Off” on page 15. Preparing for Use After Long-Term Storage After the storage period, prepare the printer for use as described below. 1. Power on the printer. See “Powering the Printer On and Off”...

  • Page 93: Chapter 10: Troubleshooting

    Troubleshooting Chapter 10: Troubleshooting Warning Messages Warning messages are displayed in the warnings area in the Astro and AstroX applications. This section provides information about each condition and possible solutions. Message Issue Solution Color profiles syncing in progress The Sync Profiles function has Wait until the synchronization is been used in the Astro application.
  • Page 94 Troubleshooting Message Issue Solution Low disk space error The system’s free disk space is 2 Check the shared archive folder GB or less. Printing functionality and delete any unnecessary items. will be disabled until this error is • Astro application - See “Shared resolved.
  • Page 95 Troubleshooting Message Issue Solution Nip Pressure is very low The machine is not receiving Make sure that the air line is adequate air pressure from the connected properly. external air line. Make sure that the air compressor is working properly. Print Engine is deprimed.

  • Page 96: Linux Recovery From Forced Shutdown

    Troubleshooting Message Issue Solution Waste bottle emptying in progress The waste bottle Initiate Emptying Empty the waste ink bottle and function has been used. then reinstall it. This process will vary based on whether you are using the Astro or AstroX application.

  • Page 97: Chapter 11: Safety

    Safety Chapter 11: Safety Before using this printer, please read this section thoroughly. Warnings to heed and important matters are described here to prevent damage to the user and other persons. Do not attempt to operate this printer in any way other than those mentioned in the User Guide. General Warnings •...

  • Page 98: Moving Parts

    Safety Moving Parts Warnings • Do not wear rings, loose jewelry, or bracelets that may catch on moving or stationary machinery. • Be aware of where your hands are at all times. Be cautious when placing your hands or arms near any moving parts.

  • Page 99: Power Supply And Power Cord

    Safety Power Supply and Power Cord Warnings • To avoid causing a fire or serious electrical shock, always use the power cord provided with this printer. To avoid a fire or electrical shock, do not use an extension cord. • To avoid a fire or serious electrical shock, connect the printer power cord to an independent power source that is not shared by other equipment or appliances.
  • Page 100 Index Index Actions Tab ............42 Label Edge Sensor ..........33 Advanced Tab ............47 Label Web Tension Calibration ........34 Air Inlet ..............12 Left Side View ............9 Astro application ............37 Loading Media ............29 AstroX application ............53 Long-Term Storage ..........90 Back View ..............11 Maintenance ............75 Built-In Slitter ............72 Maintenance Door ............8 Moving the Printer ............14...
  • Page 101 Index Unwinder ..............8 Warning Messages ..........93 USB Port ..............13 Waste Ink Bottle ............84 Wiper Cartridge Installing ............19 Replacing ............79 Xitron RIP ..............65 T2-PRO User Guide...

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