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OWNER'S MANUAL
FRIDGE&
FREEZER
Read this owner's manual thoroughly before operating the appliance and keep
it handy for reference at all times.
www.lg.com
Copyright © 2019-2022 LG Electronics Inc. All Rights Reserved

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Summary of Contents for LG GR-X265KR

  • Page 1 OWNER'S MANUAL FRIDGE& FREEZER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. www.lg.com Copyright © 2019-2022 LG Electronics Inc. All Rights Reserved...
  • Page 2: Table Of Contents

    Door-in-Door* ................... 30 InstaView Function* .................. 30 Using the Folding Shelf* ................31 Other Functions ..................31 SMART FUNCTIONS .............32 LG ThinQ Application ................32 Smart Diagnosis ..................33 MAINTENANCE ..............35 Notes for Cleaning ..................35 Cleaning the Condenser Cover ..............35 Cleaning the Water Dispenser ..............
  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 4: Installation

    •Ensure that the socket outlet is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre. •This appliance is equipped with a power cord having an equipment-grounding conductor and a grounding power plug.
  • Page 5: Operation

    •Do not bend the power cable excessively or place a heavy object on it. •If water penetrates electrical parts of the appliance, disconnect power plug and contact an LG Electronics customer information centre. •Do not place hands or metallic objects inside the area emitting the...
  • Page 6 LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance. •Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
  • Page 7 •Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location. •Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours.
  • Page 8: Technical Safety

    •Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation. Technical Safety •Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. •Do not use electrical appliances inside the refrigerator. •The refrigerant and insulation blowing gas used in the appliance require special disposal procedures.
  • Page 9 •If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes. In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance is used should correspond to the amount of refrigerant used.
  • Page 10 •This appliance incorporates an earth connection for functional purposes only. Maintenance •Do not insert the shelves upside down. The shelves may fall. •To remove frost from the appliance, contact an LG Electronics customer information centre.
  • Page 11: Installation

    INSTALLATION Before Installation Ambient Temperature • The appliance is designed to operate within a Dimensions and Clearances limited range of ambient temperatures, depending on the climate zone. Do not use • Too small of a distance from adjacent items the appliance at a temperature exceeding the may result in the degradation of freezing limit.
  • Page 12: Removing The Doors And Drawer

    Removing the Doors and Remove the screw from the hinge cover at the top of the appliance. Lift the hook, Drawer located at the bottom of the front side of the cover with a flat-head screwdriver. When it is necessary to move the appliance through a narrow opening, removing the doors is the recommended procedure.
  • Page 13 NOTE Rotate hinge lever counterclockwise. Lift the top hinge free of the hinge lever latch. • When moving the left fridge door, be careful not to damage the water tubes. The doors should be laid down on a blanket in a safe area once they have been removed.
  • Page 14: Removing The Freezer Drawers

    Removing the Freezer Drawers Lift the front of the drawer up, then pull it straight out. For models with two freezer drawers, remove both drawers in the same way. The Pullout Drawer located above the freezer drawer is not shown for clarity. WARNING To reduce the risk of electric shock, injury to persons, and death, follow basic precautions,...
  • Page 15: Refitting The Doors And Drawer

    NOTE Hold both rails and push them in simultaneously. • This water line installation is not covered by the appliance warranty. Connecting to the Appliance Unscrew the metal threaded collar nut at the back of the appliance and place it over one end of the water tube.
  • Page 16: Leveling The Appliance

    Leveling the appliance Adjusting the Left Fridge Door If the door of the appliance is not level, adjust Open the fridge door and use the spanner to the difference in the height of appliance door rotate the door hinge bolt as shown below. using the following method.
  • Page 17: Connecting The Appliance

    Moving the Appliance <Type2> If the door is too low, lift the right door up and insert use a pair of long nose pliers to insert Remove all food from inside the appliance. ring sheets until both doors are level. Pull the power plug out, insert and fix it into the power plug hook at the rear or on top of the appliance.
  • Page 18: Operation

    OPERATION Parts and Functions Exterior...
  • Page 19 Control Panel Sets the fridge and freezer temperatures, the water filter condition and the dispenser mode. Filtered Water and Ice Dispenser Dispenses purified water and ice. Handle Opens and closes the refrigerator door. Door button* Opens the Door-in-Door Compartment. Door-in-Door* The Door-in-door is a double layered door system.
  • Page 20 Interior...
  • Page 21 Interior LED Lamp Light up the inside of the refrigerator. Water Filter This filter purifies water. • The filter should be replaced every 6 months. See the Replacing the Water Filter section in this manual for details. Hygiene Fresh This function minimizes bacteria and odor inside the appliance. Fridge Icemaker Produces and stores ice automatically in fridge compartment.
  • Page 22 Freezer Icemaker* Produces and stores ice automatically in freezer compartment. Smart Diagnosis Unit Using this function when contacting LG Electronics customer information centre to help make an accurate diagnosis when the appliance operates abnormally or a failure occurs. Door-in-Door* A convenient storage area for frequently-used items that require easy access.
  • Page 23: Notes For Operation

    Notes for Operation Suggestion for Energy Saving • Ensure there is sufficient space between • Do not use the ice water dispenser tank for stored foods. This allows cold air to be beverages other than drinking water. circulated evenly and lowers electricity bills. •...
  • Page 24: Maximum Freezing Capacity

    Storing Foods Effectively Maximum Freezing Capacity • Store frozen food or refrigerated food inside Express Freeze function will allow the freezer • sealed containers. to reach its maximum freezing capacity. This generally takes up to 24 hours and • Check the expiration date and label (storage automatically switches off.
  • Page 25: Using Control Panel

    Using Control Panel Units and Functions Express Frz. (Express Freeze) * Lock • This locks the buttons on the control • This sets Express Freeze functions. panel. * Wi-Fi Water Filter • This sets the appliance to connect to your home’s Wi-Fi network.
  • Page 26 Setting Express Freeze Setting and Resetting Lock The function can quickly freeze a large amount This locks the buttons on the control panel. of ice or frozen foods. • Press and hold the Lock button for 3 • When you press the Express Freeze button, seconds.
  • Page 27: Water And Ice Dispenser

    Water and Ice Dispenser Automatic Icemaker You can dispense cubed ice, water and crushed Fridge Icemaker ice by pressing the respective button for the desired mode. The automatic icemaker can automatically make 70-182 cubes at a time, within a 24hr period if •...
  • Page 28: Turning The Automatic Icemaker On Or Off

    NOTE • Discard the first ice cubes produced after initial install. • The ice bin should be emptied any time the • Ice cubes which are stored in the ice bin for a icemaker on/off switch is turned to the OFF long time may clump together and be difficult (O) position.
  • Page 29: Vegetable Drawer

    • If discolored ice is dispensed, check the water tank and the water supply for a possible source. If the problem continues, contact the LG Electronics customer information centre. CAUTION Do not use the ice or water until the problem •...
  • Page 30: Door Mullion

    Door Mullion Removing the Case from the Door-in-door This door mullion prevents cold air from leaking from the appliance. Hold the case from inside the door-in-door with both hands and remove it by lifting it upward. CAUTION • The door alarm will sound every 30 seconds if the door remains open longer than one minute.
  • Page 31: Using The Folding Shelf

    LG Electronics customer information centre. If you turn off the Store taller items, such as a gallon container or power, the repair technician from the LG bottles, by pushing the front half of the shelf Electronics customer information centre may underneath the back half the shelf.
  • Page 32: Smart Functions

    Settings • LG ThinQ is not responsible for any network connection problems or any faults, • Allows you to set various options on the malfunctions, or errors caused by network appliance and in the application.
  • Page 33: Open Source Software Notice Information

    Registering Another User Press and hold the Wi-Fi button for 3 seconds NOTE to temporarily turn it off. Run the LG ThinQ • For reasons not attributable to LGE’s application and follow the instructions in the negligence, the service may not operate due to application to register the appliance.
  • Page 34 Follow the instructions below to use the audible diagnosis method. NOTE • Launch the LG ThinQ application and select • For best results, do not move the phone while the Smart Diagnosis feature in the menu. Follow the tones are being transmitted.
  • Page 35: Maintenance

    Please, contact the LG Electronics customer damage the electronics or cause an electric information centre. shock.
  • Page 36: Cleaning The Water Dispenser

    Cleaning the Water Dispenser Refitting the Fridge Shelf Cleaning the Dispenser Tray Tilt the front of the shelf up and guide the shelf hooks into the holes at the desired The dispenser tray may become wet easily due height. to spilled ice or water. Wipe the entire area with a damp cloth.
  • Page 37: Cleaning The Vegetable Drawer

    Cleaning the Vegetable Tilt the cover slightly and support it with both hands while pulling it out. Drawer Removing the Vegetable Drawer Open the doors completely and remove the contents of the Door-in-Door cases and baskets. Remove the Door-in-Door case from the appliance.
  • Page 38: Replacing The Water Filter

    Refitting the Door-in-Door Replace with a new water filter. Insert the new filter into the filter head and rotate it Mount them in the reverse order of the removal clockwise until the arrow on the new filter process. lines up with the arrow on the filter head. Swing the filter back into the compartment.
  • Page 39: Troubleshooting

    • It is not possible for customers to replace the inside lamp in the appliance does not appliance as they are not serviceable. If the inside lamp does not turn turn on. on, please contact the LG Electronics customer information centre.
  • Page 40 Symptoms Possible Cause & Solution Is the appliance leaning forward? • Adjust the front feet to raise the front side slightly. Were the shelves properly assembled? The appliance door is • Refit the shelves if needed. not closed tightly. Did you close the door with excessive force? •...
  • Page 41 Symptoms Possible Cause & Solution Doors may not be closed properly? • Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed. Did you store hot food without cooling it first? •...
  • Page 42 (For more details on how to use, amount of ice. visit LG electronics website or use your smart device.) Is the temperature of the freezer compartment set too high? • If the set temperature is too warm, ice will be produced slowly or not at all.
  • Page 43 Symptoms Possible Cause & Solution Unable to hear the sound of ice coming out? • In the control panel, select the modes for cubed ice and crushed ice alternately to dispense the ice. Ice is not dispensed. Is the ice path blocked? (You can check the ice passage by separating the ice bin.) •...
  • Page 44 Symptoms Possible Cause & Solution The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or appliance control on Clicking noises some models) will also click when cycling on and off. • Normal Operation Rattling noises may come from the flow of appliance, the water line on the back of the unit (for plumbed models only), or items stored on top of or around the appliance.
  • Page 45 • Find the Wi-Fi network connected to your smartphone and remove it, then register your appliance on LG ThinQ. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
  • Page 46 Memo...
  • Page 47 Memo...

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