Product Features....................22 Control Panel ....................26 Ice and Water Dispenser.................28 Automatic Icemaker ..................29 InstaView......................32 Door in Door .....................33 Extra Space .......................35 Drawer.......................35 Shelf ........................36 Door Basket ......................37 SMART FUNCTIONS LG ThinQ Application ..................38 Smart Diagnosis ....................39 MAINTENANCE Cleaning ......................41 Water Filter .......................42...
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global_main.book.book Page 3 Friday, June 10, 2022 1:57 PM TROUBLESHOOTING Before Calling for Service................44 APPENDIX Information.......................51...
global_main.book.book Page 4 Friday, June 10, 2022 1:57 PM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
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global_main.book.book Page 5 Friday, June 10, 2022 1:57 PM SAFETY INSTRUCTIONS responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments;...
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• Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
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• Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
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• Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
global_main.book.book Page 9 Friday, June 10, 2022 1:57 PM SAFETY INSTRUCTIONS • Be careful of nearby children when you open or close the appliance door. The door may bump the child and cause injury. • Avoid the danger of children getting trapped inside the appliance. A child trapped inside the appliance can cause suffocation.
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• Do not clean glass shelves or covers with warm water when they are cold. They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre.
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global_main.book.book Page 11 Friday, June 10, 2022 1:57 PM SAFETY INSTRUCTIONS • Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage.
global_main.book.book Page 12 Friday, June 10, 2022 1:57 PM INSTALLATION INSTALLATION Before Installation Ambient Temperature • The appliance is designed to operate within a Dimensions and Clearances limited range of ambient temperatures, depending on the climate zone. Too small of a distance from adjacent items may result in the degradation of freezing capability and •...
global_main.book.book Page 13 Friday, June 10, 2022 1:57 PM INSTALLATION Accessories at the bottom of the front side of the cover with a flat-head screwdriver. *1 This feature is only available on some models. Removing the Left Fridge Door The water supply line is connected to the top right part at the back of the appliance.
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global_main.book.book Page 14 Friday, June 10, 2022 1:57 PM INSTALLATION Rotate the hinge lever clockwise. Lift the top CAUTION hinge free of the hinge lever latch • When lifting the hinge free of the latch, be careful that the door does not fall forward. It is recommended that two or more people carry out the door removal and refitting.
global_main.book.book Page 15 Friday, June 10, 2022 1:57 PM INSTALLATION Twist the hinge to raise the pivoting end so that the door can be lifted off. Lift the door off the Correct lower hinge pin and remove it. Incorrect • If the water tube end is damaged, it should be trimmed to ensure it does not leak when refitted.
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global_main.book.book Page 16 Friday, June 10, 2022 1:57 PM INSTALLATION should be held firmly whilst the connector is WARNING pushed onto the pipe. • Connect to potable water supply only. • Use a new hose when connecting water to the appliance.
global_main.book.book Page 17 Friday, June 10, 2022 1:57 PM INSTALLATION Levelling and Door Use the spanner to adjust the height by turning the levelling leg to the left to raise it or to the right Alignment to lower it. Before Beginning When the appliance doors appear to be uneven, follow the instructions below to align the doors.
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global_main.book.book Page 18 Friday, June 10, 2022 1:57 PM INSTALLATION Door Alignment for Left Fridge Use the spanner to adjust the height by turning the adjustment hinge pin to the left or Door to the right. Open the fridge door and use the spanner rotate the door hinge bolt.
global_main.book.book Page 19 Friday, June 10, 2022 1:57 PM INSTALLATION Moving the Appliance for • Type B Relocation Preparing for Relocation If the door is too low, lift the right door up and Remove all food from inside the appliance. insert only one C-Clip with proper thickness.
NOTE specifications. If you wish to minimise the impact • Contact the LG Electronics customer information on the food storage due to a temperature rise, centre if the alarm sound continues even after seal or wrap the stored food in several layers.
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global_main.book.book Page 21 Friday, June 10, 2022 1:57 PM OPERATION to reduce the quantity to be frozen if freezing - Express Frz. must be switched on for 2 hours every day is anticipated. before fresh products are placed in the freezer compartment.
global_main.book.book Page 22 Friday, June 10, 2022 1:57 PM OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior *1 This feature is only available on some models. Control Panel Sets the fridge temperature and freezer temperature, the water filter condition and the dispenser mode.
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global_main.book.book Page 23 Friday, June 10, 2022 1:57 PM OPERATION Interior (Two Star *1 This feature is only available on some models. Standard Door Model: Door in Door Model:...
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global_main.book.book Page 24 Friday, June 10, 2022 1:57 PM OPERATION InstaView Door in Door Model: LED Lamp The LED lamps inside the fridge light up when you open the door. Air Filter Reduces odours inside the fridge compartment. In-Door Icemaker (Fridge) This is where ice is automatically produced and stored.
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global_main.book.book Page 25 Friday, June 10, 2022 1:57 PM OPERATION This is adjustable to meet individual storage needs. Door in Door Compartment Stores commonly used food items such as beverages and snacks. Vegetable Box Stores fruits and vegetables to keep fresh for as long as possible. Extra Space Stores small food items such as cheese and ham.
Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application. Freezer Press this button repeatedly to select a desired temperature between -23 °C and -15 °C.
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global_main.book.book Page 27 Friday, June 10, 2022 1:57 PM OPERATION NOTE • This function will momentarily stop each time the Water button is pressed if it is in operation and will resume the function after 1 hour. • This function runs automatically for 10 minutes every hour without pressing the Self Care button. •...
global_main.book.book Page 28 Friday, June 10, 2022 1:57 PM OPERATION • For more ice, select the 6 ICE mode. For clearer ice, select the 3 ICE mode. NOTE • The control panel automatically turns off for energy saving. • When the appliance is in the energy saving mode, the display remains off until a door is opened or a button is pressed.
• If discolored ice is dispensed, check the water tank and the water supply for a possible source. If the problem continues, contact the LG Electronics customer information centre. Do not use the ice or water until the problem is...
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global_main.book.book Page 30 Friday, June 10, 2022 1:57 PM OPERATION Before Using the Freezer CAUTION Icemaker • Do not touch the ice outlet or the automatic icemaker with your hand or a tool. NOTE • Dispense ice into a glass before filling it with •...
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global_main.book.book Page 31 Friday, June 10, 2022 1:57 PM OPERATION Craft Ice Maker Type B • In 3 ICE mode, the Craft Ice icemaker produces 1 batch of round ice (3 pieces) about every 24 hours. In 6 ICE mode, the Craft Ice icemaker produces 2 batches of round ice (6 pieces total) in the same period.
global_main.book.book Page 32 Friday, June 10, 2022 1:57 PM OPERATION Gently pull the handle to open the ice • When refitting the ice bin, ensure that it is placed compartment. correctly. If it is tilted or unlevel, it may not continue to make ice due to sensor disruption.
global_main.book.book Page 33 Friday, June 10, 2022 1:57 PM OPERATION Using the InstaView Door in • Clean the glass door with a dry cloth. To remove stubborn stains, slightly moisten a clean cloth Door with lukewarm water or a glass cleaner. Do not spray glass cleaner directly at the glass door.
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global_main.book.book Page 34 Friday, June 10, 2022 1:57 PM OPERATION To raise the moving basket, hold the basket in Open the doors completely and remove the the centre and push the basket up until it clicks contents of the Door in Door case. Lift up and into place.
global_main.book.book Page 35 Friday, June 10, 2022 1:57 PM OPERATION Remove the screws from each of the side rails, • Do not remove the transparent pad from the and lift up and remove the basket from the Extra Space. The pad helps prevent food items case.
global_main.book.book Page 36 Friday, June 10, 2022 1:57 PM OPERATION Removing/Refitting the Freezer Open both fridge doors completely. Hold the cover with both hands and tilt the cover slightly Drawer while pulling it out. Open both freezer doors completely. Pull out the freezer drawer to full extension and remove all of the contents.
global_main.book.book Page 37 Friday, June 10, 2022 1:57 PM OPERATION Store taller items, such as a gallon container or • Do not clean glass shelves with warm water bottles, by pushing the front half of the shelf while they are cold. Shelves may break if underneath the back half of the shelf.
Internet service provider or refer to your appliance improvement purposes without notice wireless router manual. to users. • LG ThinQ is not responsible for any network • Functions may vary by model. connection problems or any faults, malfunctions, or errors caused by network connection.
• If the security protocol of the router is set to opensource.lge.com. WEP, you may fail to set up the network. Please LG Electronics will also provide open source code to change it to other security protocols (WPA2 is you on CD-ROM for a charge covering the cost of recommended) and register the product again.
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Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
global_main.book.book Page 41 Friday, June 10, 2022 1:57 PM MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to •...
LT1000PC, LT1000PCS or ADQ747935** cysts. - Visit your local dealer or distributor or contact the LG Electronics Customer Information Centre. For further assistance, visit our CAUTION website at lg.com • Do not install if water pressure exceeds 827 kPa.
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Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system. CAUTION • Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage.
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• Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.) Is the temperature of the freezer compartment set too high? •...
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global_main.book.book Page 45 Friday, June 10, 2022 1:57 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Ice is not dispensed. Is the ice path blocked? (You can check the ice passage by separating the ice bin.) • Ice may not be dispensed properly if the ice passage is blocked. Check the ice and clean the ice path regularly.
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global_main.book.book Page 46 Friday, June 10, 2022 1:57 PM TROUBLESHOOTING Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. •...
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global_main.book.book Page 47 Friday, June 10, 2022 1:57 PM TROUBLESHOOTING Condensation & Frost Symptoms Possible Cause & Solution There is condensation Did you store hot food without cooling it first? inside the appliance or • Cool the hot food first before putting it inside the fridge or freezer. on the bottom of the vegetable drawer Did you leave the appliance door open?
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The inside lamp in the Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp.
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global_main.book.book Page 49 Friday, June 10, 2022 1:57 PM TROUBLESHOOTING Noises Symptoms Possible Cause & Solution The appliance is noisy Is the appliance installed on a weak floor or improperly levelled? and generates • Install the appliance on a solid and flat area. abnormal sounds.
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
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Page 51 Friday, June 10, 2022 1:57 PM APPENDIX APPENDIX Information Product Fiche Trade Mark LG Electronics Model GR-X31FMQHL GR-X31FMQRL Category 7 (Refrigerator-Freezer) Energy efficiency class Annual energy consumption “XYZ” [kWh per year], based on standard test results for 24 hours Actual energy consumption will depend on how the appliance is used and where it is located.
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