enphase Mobile Connect Quick Install Manual

En p has e M o b i l e C o n n e ct quick instal l g uide - E N
(CELLMODEM-07-NA-05)
SAFETY
IMPORTANT SAFETY INSTRUCTIONS.
SAVE THIS INFORMATION.
Follow all safety and assembly instructions when installing the
Enphase Mobile Connect.
Safety instructions
+
DANGER: Risk of electric shock. Risk of fire. Do not
attempt to repair the Enphase Mobile Connect; it
contains no user-serviceable parts. Tampering with
or opening the Enphase Mobile Connect will void
the warranty. Warranty void if cover removed. If the
Enphase Mobile Connect fails, contact Enphase
Support for assistance
(https:/ /enphase.com/contact/support).
+ DANGER: Risk of electric shock. Do not use
Enphase equipment in a manner not specified by the
manufacturer. Doing so may cause death or injury to
persons or damage to equipment.
WARNING: Perform all installations following all
*
national and local regulations regarding the use of
radio equipment.
WARNING: This cellular device may cause
*
interference with other electronic equipment if the
equipment is inadequately protected.
WARNING: Follow restrictions imposed for any
*
environment in which the device may operate, such
as fuel depot, chemical plants, or where blasting
operations are in process.
Overview
The Enphase Mobile Connect (CELLMODEM-07-NA-05)
provides internet connectivity to the IQ Gateway and the
IQ Combiner 5. It is shipped by default in the IQ Combiner 5C.
While it is not shipped with the IQ Combiner 3 and IQ Combiner
4 variants, it can mechanically fit into both enclosures, ensuring
backward compatibility. This unit has a 5-year warranty and is
sold with a data pack for 5 years from installation.
The report setting for an IQ Gateway with The Enphase Mobile
Connect is low bandwidth mode, which transmits data to the
Enphase App four times daily. The transmission times occur
within a five-minute window, at 3 a.m. (03:00), 9 a.m. (09:00),
3 p.m. (15:00), and 9 p.m. (21:00). After transmission, the data
may take several minutes to display in the Enphase Installer
Platform.
*
WARNING: Ensure all devices are powered down if installed
for the first time.
Kit contents
The following items are available as part of the box:
• Mobile Connect with a SIM card pre-installed
• USB cable
• Mounting bracket and two mounting rivets
• QIG
• External antenna
1
Preparation checklist
The following items are required for the installation:
1. Tools:
a. One screwdriver
b. Two M4 screws for securing the mounting bracket (in case of
not installing it in an Enphase IQ Combiner)
2. Ensure that the IQ Gateway is on version 8.2.36x. If the IQ Gateway
is at a lower software version, upgrade the software version before
installation.
3. Enphase Installer App version 4.3 or later is recommended, though
not mandatory.
4. If the modem is used with an IQ Gateway, place the modem and the
IQ Gateway inside an enclosure rated NEMA 3R or higher.
5. If the modem is used with an IQ Gateway, turn off the IQ Gateway
before installation.
Installation steps
Perform the following steps to install Mobile Connect:
Inside IQ Combiner series
1. Screw the antenna to the SMA connector on the Mobile Connect.
2. Line up the mounting holes on the mounting bracket and the dead
front and secure them in position using the mounting rivets. The
following figure shows the slot in an IQ Combiner. If you are
installing in another enclosure, find an appropriate location with
sufficient space for the antenna.
3. Place the Mobile Connect on the mount in the position shown in the
following figure.
✓
NOTE: Align the Mobile connect modem along the shorter
hooks and snap down the longer hook.
4. Connect the USB cable provided with the package to the Mobile Connect.
5. Connect the other end of the USB cable to the IQ Gateway.
6. The device is fully operational, and the LEDs shall glow once the IQ Gateway
powers on.
Mount the Modem on a Flat Surface
You can also rest the modem on a flat, stable surface with the status LEDs in a
visible position.
Mobile Connect status LEDs
The Mobile Connect has the following status LEDs
• Power ( )
• Link Status (LS)
• Signal
The following tables list the LED indicator status. LEDs may be difficult to see if you
view them from an angle. View the LEDs straight on.
Power
LED Indicates
Off DC power via USB is not present
On DC power via USB is present
Link
LED Indicates
Flashing slowly Searching for network
(200 ms high/1800 ms low)
Flashing slowly Idle
(1800 ms high/200 ms low)
Flashing quickly Data transfer in progress
(125 ms high/125 ms low)
Signal
LED Indicates
All off Very weak signal
Bar 1 ON Weak signal
Bar 1 and 2 ON Good signal
Bar 1, 2, and 3 Very good signal
ON
Troubleshooting
Issue Action
No communication with the 1. Disconnect the USB cable.
Enphase Installer Platform 2. Power cycle the IQ Gateway.
after connecting the Mobile 3. Wait until the IQ Gateway boots
Connect to the IQ Gateway. completely.
4. Reconnect the cellular modem USB
cable.
I want to disconnect the Moving the Mobile Connect to a different
Mobile Connect and use it at a IQ Gateway deactivates the Mobile Connect.
different site. Contact Enphase Support if you need to
reinstall the Mobile Connect at a different
site.
Commissioning
When installing on a site, the Enphase Installer App will
direct you to wait for 1 minute before moving ahead. This is
to ensure that there is an adequate signal. Enphase Mobile
Connect (CELLMODEM-07) smartly switches between multiple
operators to ensure there is good connectivity. If there is not
enough signal connectivity, the Enphase Installer App might
direct you to connect to Wi-Fi or install an extendable antenna
for better connectivity.
Regulatory notices
FCC Statement
This equipment has been tested and found to comply with
the limits for a Class B digital device, under part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and
used by the instructions, may cause harmful interference
to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, you are encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the Mobile Connect.
• Increase the separation between the equipment and the
receiver.
• Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.
• Contact Enphase Support for assistance
(https:/ /enphase.com/contact/support).
• Changes or modifications not expressly approved by
the party responsible for compliance may void the user's
authority to operate the equipment.
• This Class B digital apparatus complies with Industry Canada
ICES-003.
EMC, Safety, and R&TTE Directive Compliance
The CE mark is affixed to this product to confirm compliance
with the following European Community Directives:
Council Directive 2004/108/EC of 15 December 2004 on
the approximation of the laws of Member States relating
to electromagnetic compatibility; and Council Directive
2006/95/EC of 12 December 2006 on the harmonization of
the laws of Member States relating to electrical equipment
designed for use within certain voltage limits; and Council
Directive 2011/65/EU on the restriction of the use of certain
hazardous substances in electrical and electronic equipment;
and Council Directive 1999/5/EC of 9 March 1999 on radio
equipment and telecommunications terminal equipment and
the mutual recognition of their conformity.
Restriction of the Use of Hazardous Substances (RoHS)
Enphase Energy, Inc. Certificate of Compliance 2011/65/EU
2011/65/EU Enphase Energy, Inc. confirms that its embedded
products comply with the chemical concentration limitations
outlined in the directive 2011/65/EU of the European
Parliament (Restriction of the use of certain hazardous
substances in electrical and electronic equipment – RoHS).
© 2024 Enphase Energy. All rights reserved. Enphase, the e and CC logos, IQ, and certain other marks listed at
https:/ /enphase.com/trademark-usage-guidelines are trademarks of Enphase Energy, Inc. in the U.S. and other countries.
Data subject to change. 2024-07-24