en 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en WARNING ‒ Risk of injury! The heavy weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.
en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. ▶ Never make any technical modifications to the appliance or its features. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶...
en Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
en Remove all detergent residue, If you do not use the appliance for an ▶ spray residue or other residues im- extended period, it automatically mediately if they come into contact switches to standby mode. with the appliance. Installation and connection 4 Installation and con- Environmental protection and saving energy 3 Environmental protec-...
en erate properly, or this may result in ATTENTION! material damage or damage to the If residual water in the appliance appliance. freezes, this may cause damage to Do not operate the appliance with the appliance. ▶ incomplete or defective accessor- Do not install or operate this appli- ▶...
en Unscrew and remove all of Installation loca- Requirements the screws for the 4 transit bolts tion using a WAF 13 wrench. Against a wall Do not trap the power cord or the hoses between the wall and the appli- ance.
en ¡ If four cover caps are included ATTENTION! Material damage may be caused if in the scope of delivery, insert the water inlet hose is connected in- the cover caps in the four open- correctly. ings for the transit bolts. Tighten the screw connections on ▶...
en 4.6 Aligning the appliance Siphon Secure the con- nection point with In order to reduce noise and vibra- a (24–40 mm) tion and to prevent the appliance hose clamp. from moving, align the appliance cor- rectly. Use a WAF 17 wrench to loosen the lock nuts in a clockwise direc- Sink Fix and secure...
en Use a WAF 17 wrench to tighten Pour approx. 1 litre of tap water the lock nuts against the housing into compartment II. until they are hand-tight. Add washing powder containing In doing so, hold the foot tight and oxygen bleach to compartment II.
en Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Compartment II: Detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash and soaking 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 6.4 Operating logic Programmes → Page 25 Programme selector...
en tings by pressing the buttons. The ac- To hide the additional buttons, tivated settings are highlighted briefly press More Options again. brightly on the display. Changing a setting value ATTENTION! If you activate certain settings, the Pressing on the display with force display shows selection buttons and may cause damage.
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en Display 7 Display The display shows the current set- Display tings, options or relevant information. Depending on the programme status, the display shows some information in area, e.g. . Note: Additional functions may be available as a result of software updates. → Page 35 If a software update is available, you can find further information in the Home Connect app.
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en Display Description Blood The "Blood" stain type is activated. Coffee The "Coffee" stain type is activated. Cosmetics The "Cosmetics" stain type is activated. Sweat The "Sweat" stain type is activated. Butter/Oil The "Cooking fat/cooking oil"...
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en Buttons 8 Buttons Some buttons are hidden for a re- Buttons Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → Page 35 → "Displaying or hiding additional but- If a software update is available, you tons", Page 19 can find further information in the...
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en Button Selection More information Added Steam ¡ Activate Activate or deactivate the warming and steaming of the laundry using ¡ Deactivate steam. In order to loosen the laundry and re- duce creases, the spin process and spin speed are adjusted and the laun- dry is steamed at the end of the pro- gramme.
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en Button Selection More information 3 sec. ¡ Activate → "Childproof lock", Page 33 ¡ Deactivate Basic Settings Multiple selection → "Basic settings", Page 36 More Options ¡ Displaying or ¡ If you briefly press the button, you hiding addi- can display or hide additional but- tional buttons tons.
en Programmes 9 Programmes Programmes Notes ¡ The laundry's care labels provide you with additional information about pro- gramme selection. → "Care symbols on the care labels", Page 30 ¡ The programme's temperature setting guarantees that the recommended temperature on the care label is not exceeded. The temperature that is reached in the appliance may differ from the set temperature.
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en Programme Description Max. load (kg) Mix Wash items made from cotton, linen or synthetic fabrics. Suitable for lightly soiled laundry. Programme setting: ¡ Max. 60 °C ¡ Max. 1600 rpm Delicates/Silk Wash delicate, washable items made from silk, vis- ...
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en Programme Description Max. load (kg) Hygiene Plus Wash hard-wearing items made from cotton or linen. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process.
en Programme Description Max. load (kg) Duvet Wash pillows or quilts stuffed with synthetic fibres or down fillings. Wash large items separately. Use a detergent that is suitable for down or delic- ates. Use sparingly. Do not use fabric softener. Note: To prevent excessive foaming, remove air from laundry items by rolling them up before you wash them.
en Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Tip: Some accessories are available in other colours. Contact customer service. → Page 49 Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx.
en 11.2 Care symbols on the Basic operation 13 Basic operation care labels Basic operation Washing care symbols 13.1 Switching on the appli- ance Symbol Recommended pro- gramme Note: If you switch the appliance on Cottons (normal) the first time after you have connec- ...
en Setting additional programmes 13.4 Loading laundry Requirement: Home Connect is set Note: To prevent creasing, note the up. → Page 34 maximum load for the programmes. Set the App Programs pro- → "Programmes", Page 25 gramme. Requirements a Remote Start flashes. ¡ The laundry is prepared and sor- ted.
en 13.6 Using the measuring aid 13.7 Adding detergent and care product To more easily measure the liquid detergent, you can use a measuring Note: Observe the information about aid in the detergent drawer. detergents and care products → Page 30. Note: Do not use a measuring aid for viscous detergents, for washing Pull out the detergent drawer.
en Press Presoaking. 13.12 Resuming the pro- → "Buttons", Page 24 gramme when the pro- Start the programme. → Page 32 gramme status is Rinse Hold 13.10 Adding laundry Requirements After the programme starts, you can ¡ Rinse Stop is activated. remove or add laundry depending on → "Buttons", Page 23 the programme status.
en a The childproof lock also remains ¡ Operating the appliance on the ap- activated when the appliance is in pliance itself always takes priority. standby mode and in the event of During this time it is not possible a power cut. to operate the appliance using the Home Connect app.
en ¡ To exit the Home Connect settings, 15.7 Remote start press and hold Remote Start for Enable the appliance for remote start approx. 3 seconds. via the Home Connect app. 15.4 Deactivating Wi-Fi on the Note appliance Remote start will be deactivated in the following circumstances: Press and hold ...
en appliance will transmit the following types of data to the Home Connect server (initial registration): ¡ Unique appliance identification (consisting of appliance codes as well as the MAC address of the Wi-Fi communication module in- stalled). ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
en To reset the appliance to the 17.2 Cleaning the detergent ‒ factory settings, press and hold drawer for approx. 3 seconds. To exit the basic settings, press Pull out the detergent drawer. Basic Settings. Press down on the insert and re- move the detergent drawer.
en Fit the insert and click it into place. Disconnect the appliance's mains plug from the power supply. Open and remove the mainten- ance flap. Clean the opening for the deter- gent drawer. Slide a suitable receptacle under the opening for draining the deter- gent solution.
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en Insert the drain hose into the CAUTION - Risk of scalding! holder. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
en Clean the interior, the thread on Screw the pump cap as far as it the pump cap and the pump hous- will go. ing. The handle on the pump cap must be in a vertical position. Ensure that both impellers can turn.
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en Remove any foreign objects and fluff from the rubber gasket. Remove any blockages from the intake opening. Clean the outside and the inside of the rubber gasket with a damp cloth and wipe dry.
en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. ▶...
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en Fault Cause and troubleshooting E:38 -25 -26 Inlet opening of the rubber gasket is blocked. Clean the inlet opening in the rubber gasket. ▶ H:32 The appliance has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. ▶...
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en Fault Cause and troubleshooting E:30 -20 Additional water has been added. Do not add any extra water to the appliance while it ▶ is operating. All other error codes. Malfunction To restart the appliance, press and hold for ap- proximately 5 seconds.
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en Fault Cause and troubleshooting The programme is The temperature is too high. paused or has been Start the Rinse programme or wait until the ▶ interrupted, but the temperature has dropped. door will not open. Water level is too high. Start the ...
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en Fault Cause and troubleshooting There are detergent Detergents may contain water-insoluble substances residues on the laun- that deposit on the laundry. dry. Start the Rinse programme or brush out the ▶ laundry after drying. Damp stains have Water droplets from the drum or from the door have formed on the fabrics moistened the fabrics.
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en Fault Cause and troubleshooting Detergent or fabric There is too much detergent or fabric softener in the softener drips off the detergent drawer. seal and collects on When dosing, observe the marking in the detergent ▶ the door or in the seal drawer.
en Please specify the exact error mes- 18.1 Emergency release sage when calling. If possible, doc- Releasing the door ument the fault with photos and videos. Requirement: The drain pump is empty. → Page 38 ATTENTION! Escaping water may Transportation, storage and disposal 19 Transportation, stor- cause material damage.
en 19.3 Using the appliance tronic appliances (waste electrical and electronic again equipment - WEEE). For further information, see The guideline determ- ▶ → "Installation and connection", ines the framework for Page 11 and the return and recycling of used appliances as → "Starting an empty washing applicable throughout cycle", Page 16.
en 20.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. ¡ If our Aqua-Stop system is defect- ive and causes water damage, we will make good the damage for private users.
en Consumption values 21 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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en Length of the wa- 150 cm ter outlet hose Length of the 210 cm power cord 22.1 Information regarding Free and Open Source Software This product includes software com- ponents that are licensed by the copyright holders as free or open source software. The applicable licence information is stored on your home appliance.
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