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User Manual
FT10CMQ
Date: October 2024
Version: 1.0

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Summary of Contents for ARMATURA FT10CMQ

  • Page 1 User Manual FT10CMQ Date: October 2024 Version: 1.0...
  • Page 2 Without the prior written consent of ARMATURA LLC, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ARMATURA LLC and its subsidiaries (hereinafter the "Company" or "Armatura").
  • Page 3 FT10CMQ User Manual referenced by this manual, even if Armatura has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors. Armatura periodically changes the information herein which will be incorporated into new additions/amendments to the manual.
  • Page 4: Table Of Contents

    6.2.6 Door Sensor, Exit Button, Auxiliary Wiring ................14 6.2.7 Lock Relay Wiring..........................14 6.2.8 Controller Wiring ............................15 7. Connect to the Armatura Connect / ID App................16 7.1 Download the Armatura Connect / ID App ....................16 7.2 Activate your credentials on the Armatura ID App ................16 7.3 Login to the Armatura Connect App ......................
  • Page 5 8.5.3 Change Password ..........................35 8.5.4 Operation Log ............................36 8.5.5 Download Firmware Logs .........................36 9. Connect to the ARMATURA One Software................37 9.1 Add Device to the Software...........................37 9.2 Add Personnel on the Software ........................38 9.3 Set Access Levels..............................40 9.3.1 Add Access Levels Group ........................40...
  • Page 6: Data Security Statement

    User Manual 1. Data Security Statement ARMATURA, as a smart product supplier, may also need to know and collect some of your personal information in order to better assist you in using ARMATURA's goods and services, and will treat your privacy carefully by developing a Privacy Policy.
  • Page 7: Electrical Safety

    If the device has major defects that you cannot solve, contact your dealer as soon as possible. Dust, moisture, and abrupt temperature changes can affect the device's service life. You are advised not to keep the device under such conditions. P a g e |2 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 8 The warranty service does not cover accidental damage, damage caused by mis-operation, and  damage due to independent installation or repair of the product by the user. P a g e |3 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 9: Appearance

    User Manual 2. Appearance Descriptions Descriptions Microphone Touch Doorbell Proximity sensor LED Indicator Security Camera Speaker Near-Infrared Flash Tamper Switch Card Reading Area Terminal Block Binocular Camera Reset P a g e |4 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 10: Instruction For Use

    Recommended standing posture and facial expression: Standing Posture Facial Expression Note: During enrollment and verification, please remain natural facial expression and standing posture. P a g e |5 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 11: Recommended Palm Gestures

    Place your palm in the palm collection area, such that the palm is placed parallel to the  device. Make sure to keep space between your fingers.  3.3 Recommended Method for Swiping Card The Specific Range of Card Reading Area: P a g e |6 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 12: Tamper Switch

    The user data will be cleared including the administrator and ordinary users.  The IP address of the device and the login password of the Webserver will be restored to  default. P a g e |7 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 13: Installation Set-Up

    Fix the Backplate on the wall using wall mounting screws. Attach the device to the Backplate. Fasten the device to the Backplate with a security screw. P a g e |8 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 14: Standalone Installation

    FT10CMQ User Manual 5. Standalone Installation P a g e |9 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 15: Terminal And Wiring Description

    Black Exit Button Gray Exit Button Input Auxiliary Input Auxiliary Input Brown 12V-OUT 12V DC Output Power Output Black RS-485A Blue RS-485 Communication RS-485 Interface RS-485B Yellow P a g e |10 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 16: Wiring Description

    Green White Version Blue 6.2 Wiring Description 6.2.1 Power Wiring The device can be powered using either a 12-24V DC power adapter or PoE, depending on availability. P a g e |11 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 17: Network Wiring

    In LAN, the IP addresses of the server (PC) and the device must be in the same network  segment when connecting to the ARMATURA One software. 6.2.3 Wiegand Reader Wiring When the device is connected to a Wiegand reader, the wiring diagram is shown below.
  • Page 18: Rs-485 Reader Wiring

    RS-485A and RS-485B can be connected to the Barrier gate or the RS-485 Reader,  separately, but cannot be connected to the gate and reader at the same time. 6.2.5 Alarm, Bell Wiring P a g e |13 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 19: Door Sensor, Exit Button, Auxiliary Wiring

    LOCK (normally locked when power-on) is connected with 'NC' and 'COM' terminals. Take NC Lock as an example below: 1) Device not sharing power with the lock P a g e |14 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 20: Controller Wiring

    User Manual 2) Device sharing power with the lock 6.2.8 Controller Wiring The device can be used as a reader and connected to the AHSC-1000 controller via RS-485. P a g e |15 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 21: Connect To The Armatura Connect / Id App

    Play Store. Install and log in to the installer account. 7.2 Activate your credentials on the Armatura ID App When you register as a user of Armatura ID, you will receive an email with activation code from Armatura. Please activate your mobile credential according to the following steps.
  • Page 22 FT10CMQ User Manual After successfully assigning the company, click [Reboot] to restart the device. Note: For more information, refer to the relevant user manual.  P a g e |17 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 23: Webserver

    Click [Device Info] to view the Device name, Serial number, MCU Version, Card Module Version, MAC address, Face Algorithm, Palm Algorithm Version, Platform Information and Manufacturer of the P a g e |18 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 24: Device Capacity

    FT10CMQ User Manual current device. 8.2.2 Device Capacity Click [Device Capacity] to view the capacity information of the current device. P a g e |19 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 25: Firmware Information

    8.3 User Management You can manage the basic information of the registered users, including User ID, Name, Rights, Card Number, and Verification Method in the User Management. P a g e |20 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 26: Add User

    Note: All relevant information about the user will be deleted. 8.3.3 Search a User Tap the search bar on the user’s list and enter the retrieval keyword. Then click icon to search. P a g e |21 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 27: Advanced Settings

    Comm Key facilitates to improve the security of the data by setting up the communication between the device and the PC. Once the Comm Key is set, a password is required to connect the device to the PC software. P a g e |22 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 28: Cloud Service Setting

    Click [Advanced Settings] > [Cloud Service Setup] to set the server address and server port, that is, the IP address and port number of the server after the software is installed. P a g e |23 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 29: Date Setup

    Confirm and save. Daylight Saving Mode: Tap Daylight Saving Mode to open or close the function. If enabled, tap Daylight Saving Mode to select a daylight-saving mode. P a g e |24 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 30: System Settings

    Note: The device will reboot after modifying this setting and submitting it. Save Photo as Template: After disable this function, face re-registration is required after an algorithm upgrade. P a g e |25 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 31: Card Type Settings

    8.4.7 SIP Settings Note: This function needs to be used with the indoor station. Click [Advanced Settings] > [SIP Settings] to go to the SIP parameter settings. P a g e |26 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 32: Onvif Settings

    User Name: Set the User Name. The default is admin. Password: Set the password. The default is admin. Server Port: The default is 8000, and cannot be modified. P a g e |27 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 33: Serial Comm Settings

    8.4.10 Face Template Parameters Click [Advanced Settings] > [Face] to go to the face template parameter settings. P a g e |28 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 34 Anti-flicker Mode: It is used when WDR is turned off. It helps to reduce flicker when the device’ s screen flashes at the same frequency as the light. P a g e |29 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 35: Palm Template Parameters

    Image Quality: Image quality for palm registration and comparison. The higher the value, the clearer the image requires. P a g e |30 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 36: Qr Code

    Detection Threshold: This is the threshold value that determines whether an object is detected as a QR code or not. The lower the threshold value, the more likely to misjudge and detect P a g e |31 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 37: Wiegand Setup

    Wiegand Format: Values range from 26 Bits, 34 Bits, 35 Bits, 36 Bits, 37 Bits, 48 Bits, 50 Bits and 66Bits. Wiegand Bits: Number of bits of Wiegand data. ID Type: Select between User ID and card number. P a g e |32 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 38: Access Control Options

     Out: A record of verification on the slave device is a check-out record.  In: A record of verification on the slave device is a check-in record. P a g e |33 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 39: Device Management

    Delete All Data: To delete information and attendance logs/access records of all registered users. Delete Access Control: To delete all access data. 8.5.2 Update Firmware Click [Device Management] > [Update Firmware] to update the firmware online. P a g e |34 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 40: Change Password

    8.5.3 Change Password Click [Device Management] > [Change Password] to modify the user password. Enter your Previous password, New password and Confirm the password, then click [Confirm]. P a g e |35 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 41: Operation Log

    Click [Device Management] > [Download Firmware Logs] to download firmware logs. Please select or enter the log file name, such as main.log, biometric.log or dev.log, and click [Confirm] to download firmware logs. P a g e |36 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 42: Connect To The Armatura One Software

    User Manual 9. Connect to the ARMATURA One Software Log in to the ARMATURA One software and perform the following steps. 9.1 Add Device to the Software The default IP address of the device is 192.168.1.201. When connecting to the software, make sure that the IP addresses of the server (PC) and the device are in the same network segment.
  • Page 43: Add Personnel On The Software

    9.2 Add Personnel on the Software Click [Personnel] > [Personnel] > [New] to add a new personnel. Fill in all the required fields and click [OK] to register a new user. P a g e |38 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 44 Click [Access] > [Device] > [Control] > [Synchronize All Data to Devices] to synchronize all the data to the device including the new users. Note: For other specific operations, please refer to the relevant software user manual. P a g e |39 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 45: Set Access Levels

    [Add Personnel] icon in its bar to open the settings window. Select the person and then click to move it to the selected column on the right. Click [OK] to confirm and exit. P a g e |40 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 46: Using Mobile Credential

    Mobile Credentials. Hold your mobile phone close to the reader until you hear a "beep" and the LED lights up red, indicating that the card is swiped successfully. P a g e |41 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 47 FT10CMQ User Manual P a g e |42 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 48: Appendix

    11.1 Privacy Policy Notice: To help you better use the products and services of Armatura LLC, hereinafter referred to as "we", "our", or "us", the smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
  • Page 49 Welcome to visit our official website at any time to learn our latest privacy policy. P a g e |44 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 50: Eco-Friendly Operation

    The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e |45 Copyright © 2024 ARMATURA LLC. All rights reserved.
  • Page 51: Attachment

    Address: 190 Bluegrass Valley Parkway Alpharetta, GA 30005 USA Telephone number or internet contact information: 678-831-3345 "Hereby, Armatura LLC declares that this Product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.Armatura.us...
  • Page 52 5150-5350 MHz for this device are restricted to indoor use only within all European Union countries (BE/BG/CZ/DK/DE/EE/IE/EL/ES/FR/HR/ IT/CY/LV/LT/LU/HU/MT/NL/AT/PL/PT/RO/SI/SK/FI/SE/TR/N O/CH/IS/LI/UK(NI) Customer: ZKTECO EUROPE SL Customer Address: Crta.de Fuencarral 44. Edificio 1. Planta 2.28108, Alcobendas. Madrid.SPAIN P a g e |47 Copyright © 2024 ARMATURA LLC. All rights reserved.

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