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Common Installation Problems
Problems are often caused by conflicts with other devices installed
in the same computer, or software that has been configured
incorrectly. If you encounter a problem with the EliteConnect™
SMC2531W-B EU 2.4GHz High Power PC Card, use the following
checklists to identify and correct the problem.
If your computer cannot find the Wireless Card, or the network
driver does not install correctly, check the following items before
contacting SMC Technical Support.
•
Make sure the card is securely seated in the PCMCIA slot.
Check for any hardware problems, such as physical damage
to the card.
•
Try the card in another PCMCIA slot. If this fails, test the card
in a completely different system or try using a second Wireless
Card in that particular slot.
•
Check for resource conflicts.
•
Make sure your computer is using the latest BIOS available.
Contact the manufacturer of the laptop, motherboard for
information on updating the BIOS (e.g. Dell, Toshiba, etc).
•
If there are other network cards in the computer, they may be
causing conflicts. Remove all other cards from the computer
and test the Wireless Card separately.
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