Dell PowerEdge R7725 Installation And Service Manual
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Dell PowerEdge R7725 Installation And Service Manual

Dell PowerEdge R7725 Installation And Service Manual

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Dell PowerEdge R7725
Installation and Service Manual
Regulatory Model: E112S
Regulatory Type: E112S001
November 2024
Rev. A00

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Summary of Contents for Dell PowerEdge R7725

  • Page 1 Dell PowerEdge R7725 Installation and Service Manual Regulatory Model: E112S Regulatory Type: E112S001 November 2024 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Left control panel - secondary view........................12 Right control panel - primary view...........................13 System configurations - rear view for PowerEdge R7725 system................ 13 System configurations - inside view for PowerEdge R7725 system..............15 Locating the Express Service Code and Service Tag....................19 System information label..............................
  • Page 4 Chapter 5: Minimum to POST and system management configuration validation......39 Minimum configuration to POST ..........................39 Chapter 6: Configuration validation.....................40 Chapter 7: Installing and removing system components .............. 41 Safety instructions................................41 Before working inside your system..........................42 After working inside your system..........................42 Recommended tools.................................
  • Page 5 Cable routings..................................75 System memory................................. 77 System memory guidelines............................77 General memory module installation guidelines....................79 Removing a memory module.............................79 Installing a memory module............................80 Processor and heat sink..............................81 Removing the heat sink module..........................81 Removing the processor............................82 Installing the processor.............................. 84 Installing the heat sink module..........................
  • Page 6 Chapter 10: Getting Help......................158 Recycling or End-of-Life service information......................158 Contacting Dell Technologies............................158 Accessing system information by using MyDell....................... 158 MyDell label for PowerEdge R7725 system resources..................159 Receiving automated support with Secure Connect Gateway (SCG)............... 159 Chapter 11: Documentation resources..................160 Contents...

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: Poweredge R7725 System Configurations And Features

    ● Up to 8 x EDSFF E3.S Gen5 NVMe drives ● Up to 16 x EDSFF E3.S Gen5 NVMe drives NOTE: For more information about how to hot swap NVMe PCIe SSD device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >...
  • Page 9 MAC address, and so on. If you have opted for the secure default access to iDRAC, the Express service tag also contains the iDRAC secure default password. Figure 2. Front view of 8 x EDSFF E3.S NVMe drive system PowerEdge R7725 system configurations and features...
  • Page 10 Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Express service tag also contains the iDRAC secure default password. PowerEdge R7725 system configurations and features...
  • Page 11 Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Express service tag also PowerEdge R7725 system configurations and features...

  • Page 12: Left Control Panel - Secondary View

    Description USB 2.0- The USB port is 4-pin, 2.0-compliant. This port enables you to connect USB devices to the compliant system. port Mini- Enables you to connect a display device to the system. Displaypor PowerEdge R7725 system configurations and features...

  • Page 13: Right Control Panel - Primary View

    Indicates if the system is powered on or off. Press the power button to manually power on or off the system. System configurations - rear view for PowerEdge R7725 system Figure 7. Rear view of the system PowerEdge R7725 system configurations and features...
  • Page 14 3.0-compliant. This port enables you to connect USB devices to the system. VGA port Enables you to connect a display device to the system. Power supply unit (PSU 1) Indicates the PSU 1. PowerEdge R7725 system configurations and features...

  • Page 15: System Configurations - Inside View For Poweredge R7725 System

    13. Cooling fan cage 14. Memory DIMM sockets for processor 1 15. Processor heat sink module for processor 1 16. HPM handle 17. PSU 2 18. OCP 3.0 NIC card 19. BOSS-N1 DC-MHS module PowerEdge R7725 system configurations and features...
  • Page 16 7. Host Processor Module (HPM) board 8. Air shroud 9. Cooling fans 10. Backplane 11. Express service tag 12. Backplane release latch 13. Cooling fan cage 14. Riser 5 15. Riser 4 16. PSU 2 PowerEdge R7725 system configurations and features...
  • Page 17 10. Express service tag 11. Front PERC 12. Cooling fan cage 13. Memory DIMM sockets for processor 1 14. Processor heat sink module for processor 1 15. Riser 3 16. Riser 5 17. PSU 2 PowerEdge R7725 system configurations and features...
  • Page 18 9. Front PERC 10. Express service tag 11. Backplane 12. Cooling fan cage 13. Memory DIMM sockets for processor 1 14. Processor heat sink module for processor 1 15. PSU 2 16. Riser 4 PowerEdge R7725 system configurations and features...

  • Page 19: Locating The Express Service Code And Service Tag

    The system board is known as the Host Processor Module (HPM) board in this document. Locating the Express Service Code and Service Tag The unique Express Service Code and Service Tag are used to identify the system. PowerEdge R7725 system configurations and features...

  • Page 20: System Information Label

    The Mini Enterprise Service Tag (MEST) label is located in the rear of the system that includes the Service Tag (ST), and Express Service Code (Exp Svc Code). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.
  • Page 21 Figure 14. Mechanical overview Figure 15. Memory information PowerEdge R7725 system configurations and features...
  • Page 22 Figure 16. Electrical overview Figure 17. Caution label Figure 18. Hot Swap EDSFF carrier Figure 19. Express Service Tag PowerEdge R7725 system configurations and features...

  • Page 23: Rail Sizing And Rack Compatibility Matrix

    Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at rail-rack-matrix. The document provides the information that is listed below: ●...

  • Page 24: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this chapter. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Cooling fan specifications • Supported operating systems • System battery specifications •...

  • Page 25: Chassis Dimensions

    Chassis dimensions Figure 20. Chassis dimensions Table 7. PowerEdge R7725 chassis dimensions  Drives 16 x 2.5-inch 482.0 mm (18.98 434.0 mm 86.8 mm 30.78 mm (1.21 700.7 mm 771.62 mm SAS/SATA inches) (17.09 inches) (3.42 inches) inches)With (27.59 inches) (30.38 inches) (SSD) + 8 x 2.5-...

  • Page 26: System Weight

    Table 10. PowerEdge R7725 processor specifications   Supported processor Number of processors supported Generation AMD EPYC 9005 Series processor PSU specifications The PowerEdge R7725 system supports up to two AC or DC power supply units (PSUs). Table 11. PSU specifications   Class Heat dissipation Frequency...

  • Page 27: Cooling Fan Specifications

    Table 12. PSU power cords  Form factor Output Power cord Redundant 60 mm 1500 W Mixed Mode Cooling fan specifications The PowerEdge R7725 system supports up to six cooling fans. Table 13. Cooling fan specifications  Fan type Abbrevia Also known Label color Label image...

  • Page 28: Supported Operating Systems

    The PowerEdge R7725 system uses one CR 2032 3.0-V lithium coin cell battery. Expansion card riser specifications The PowerEdge R7725 system supports up to four PCI express (PCIe) slots (Gen5 slots), dual OCP NIC, and BOSS on the HPM board.

  • Page 29: Memory Specifications

    ● 8 x EDSFF E3.S Gen5 NVMe hot-swappable drives ● 16 x EDSFF E3.S Gen5 NVMe hot-swappable drives NOTE: For more information about how to hot swap NVMe PCIe SSD device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >...

  • Page 30: Gpu Specifications

    USB type C dual- mode host/BMC Direct port VGA ports specifications The PowerEdge R7725 system supports DB-15 DB-15 port on the rear I/O board of the Datacenter Secure Control Module (DC-SCM). Video specifications Table 20. Supported video resolution options  Resolution...

  • Page 31: Environmental Specifications

    8, 16, 32 Environmental specifications NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Manuals & Documents on Dell Support. Table 21. Continuous Operation Specifications for ASHRAE A2  Parameters Allowable continuous operations Temperature range for altitudes <= 900 m (<= 10–35°C (50–95°F) with no direct sunlight on the equipment...

  • Page 32: Particulate And Gaseous Contamination Specifications

    Table 25. Common Environmental Specifications for ASHRAE A2, A3, A4, and Rugged  Parameters Allowable continuous operations Maximum temperature gradient (applies to both 20°C in an hour* (36°F in an hour) and 5°C in 15 minutes (41°F in 15 operation and non-operation) minutes), 5°C in an hour* (41°F in an hour) for tape NOTE: * - Per ASHRAE thermal guidelines for tape hardware, these are...

  • Page 33: Thermal Restriction Matrix

    Table 28. Particulate contamination specifications (continued) Particulate contamination Specifications Conductive dust: data center and non-data center Air must be free of conductive dust, zinc whiskers, or other environments conductive particles. NOTE: Conductive dust, which can interfere with equipment operation, can originate from various sources, including manufacturing processes and zinc whiskers that may develop on the plating of raised floor tiles.
  • Page 34 Table 32. Thermal restriction matrix for air cooling  16 x 2.5-inch 8 x EDSFF E3.S 16 x EDSFF E3.S Configuration SAS/SATA + 8 NVMe NVMe x 2.5-inch U.2 Rear storage No rear drives No rear drives No rear drives Ambient CPU ≤400W CPU ≤400W temperature...

  • Page 35: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...

  • Page 36: Options To Log In To Idrac

    NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at idrac manuals.

  • Page 37: Resources To Install Operating System

    User's Guide, go to PowerEdge Manuals > Product Support page of your system > Documentation. Dell recommends using Lifecycle Controller to install the OS, since all required drivers are installed on the system. NOTE: To determine the most recent iDRAC release for your platform and for the latest documentation version, see KB article at KB78115.

  • Page 38: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to Drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 39: Chapter 5: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST Minimum configuration to POST The components that are listed below are the minimum configuration to POST: ●...

  • Page 40: Chapter 6: Configuration Validation

    Configuration validation The new generation of Dell systems have added interconnect flexibility and iDRAC management features to collect precise system configuration information and report configuration errors. When the system is powered on, information about installed cables, risers, backplanes, power supplies, floating card (fPERC, adapter PERC, BOSS), and processor is obtained from the CPLD and backplane memory maps are analyzed.

  • Page 41: Chapter 7: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 42: Before Working Inside Your System

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Before working inside your system...

  • Page 43: Optional Front Metal Bezel

    ● Wrist grounding strap that is connected to the ground ● ESD mat ● Needle-nose pliers Optional front metal bezel Removing the front bezel The procedure to remove the front bezel. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 44: Installing The Front Bezel

    Installing the front bezel The procedure to install the front bezel. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2.

  • Page 45: Installing The System Cover

    Figure 24. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.

  • Page 46: Air Shroud

    Figure 25. Installing the system cover Next steps 1. Follow the procedure listed in After working inside your system. Air shroud Removing the left and right air shrouds Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
  • Page 47 Figure 26. Removing the left air shroud Figure 27. Removing the right air shroud NOTE: The left and right air shrouds can also be removed together. Next steps Replace the left and right air shrouds. Installing and removing system components...

  • Page 48: Installing The Left And Right Air Shrouds

    Installing the left and right air shrouds Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the cables from the air shroud notch. Steps 1. Align the slot on the air shroud with the tab on the left or right air shroud. 2.

  • Page 49: Removing The Wing Air Shroud

    Figure 29. Installing the right air shroud NOTE: The left and right air shrouds can also be installed together. Next steps 1. Route the cables along the air shroud notch. 2. Follow the procedure listed in After working inside your system.

  • Page 50: Installing The Wing Air Shroud

    Figure 30. Removing the left air shroud Next steps Replace the wing air shroud. Installing the wing air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 51: Cooling Fans

    Figure 31. Installing the wing air shroud Next steps 1. Route the cables along the air shroud notch. 2. Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 52: Installing A Cooling Fan

    Figure 32. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: The procedure for removing a high-performance silver grade (HPR SLVR), high-performance gold (HPR Gold), or high-performance platinum (HPR PLTM) fan is identical.

  • Page 53: Removing The Cooling Fan Cage Assembly

    Figure 33. Installing a cooling fan Next steps 1. Follow the procedure listed in After working inside your system. Removing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 54: Installing The Cooling Fan Cage Assembly

    Figure 34. Removing the cooling fan cage assembly Next steps Replace the cooling fan cage assembly. Installing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. CAUTION: Before installing the cooling fan cage assembly, ensure that the cables inside the system are properly installed and retained by the cable retention brackets.

  • Page 55: Drive Backplane Cover

    Figure 35. Installing the cooling fan cage assembly Next steps 1. If removed, install the air shroud 2. Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 56: Installing The Drive Backplane Cover

    Figure 36. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 57: Drives

    Figure 37. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel.

  • Page 58: Installing The Drive Blank

    Figure 38. Removing a drive blank 2. For EDSFF E3.S drive blank, Lift the release button, and slide the drive blank out of the drive slot. Figure 39. Removing an EDSFF E3.S drive blank Next steps Replace the drive blank. Installing the drive blank Prerequisites 1.

  • Page 59: Removing The Drive Carrier

    Figure 40. Installing a drive blank 2. For EDSFF E3.S drive blank, slide the drive blank into the drive slot until the release button clicks into place. Figure 41. Installing an EDSFF E3.S drive blank Next steps 1. If removed, install the front bezel.
  • Page 60 CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system. Steps 1. Press the release button to open the drive carrier release handle. 2. Holding the drive carrier release handle, slide the drive carrier out of the drive slot. Figure 42.

  • Page 61: Installing A Drive Carrier

    Next steps Replace the EDSFF E3.S drive or an EDSFF E3.S drive blank. Installing a drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the Storage Controller Manuals documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 62: Removing The Drive From The Drive Carrier

    Figure 45. Installing an EDSFF E3.S drive carrier Next steps Install the front bezel. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps 1.

  • Page 63: Installing The Drive Into The Drive Carrier

    Figure 46. Removing the drive from the drive carrier Figure 47. Removing an EDSFF E3.S drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 64 NOTE: If the SSD carrier has a Torx screw, use Torx 6 (for 2.5-inch drive) screwdriver to install the drive. Figure 48. Installing a drive into the drive carrier Figure 49. Installing an EDSFF E3.S drive into the drive carrier Next steps Install the drive carrier.

  • Page 65: Drive Backplane

    Depending on your system configuration, the drive backplanes that are supported are listed here: Table 37. Supported backplane options  System Supported drives options ● 2.5-inch (x8) Universal backplane PowerEdge R7725 ● EDSFF E3.S (x8) NVMe backplane Figure 50. 8 x 2.5-inch Universal drive backplane 1. BP_PWR_CTRL 2. BP_DST_SA1 (PERC to backplane) 3.

  • Page 66: Removing The Edsff E3.S Backplane Module

    Removing the EDSFF E3.S backplane module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If installed, remove the front bezel. Remove the air shroud. Remove the drive backplane cover.

  • Page 67: Removing The Drive Backplane

    Remove the EDSFF E3.S drives. 8. Disconnect the power cable and other required cables, observe the cable routing. NOTE: cable routing section. Steps 1. Align the guides on the EDSFF E3.S backplane module with the slots on the system. NOTE: Locate and place the EDSFF E3.S backplane module on the unlocked position line.

  • Page 68: Installing The Drive Backplane

    CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location. NOTE: The procedure to remove the backplane is similar for all backplane configurations. 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 69 2. Follow the procedure listed in the Before working inside your system. 3. If installed, remove the front bezel. 4. If installed, remove the air shroud. Remove the drive backplane cover. Remove the cooling fan cage assembly. Remove the drives. 8.

  • Page 70: Side Wall Brackets

    Side wall brackets Removing the side wall bracket There are two side wall brackets, one on either side of the system. The procedure to remove is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 71: Installing The Side Wall Bracket

    Figure 57. Removing the right side wall bracket Next steps Replace the side wall bracket. Installing the side wall bracket There are two side wall brackets on either side of the system. The procedure to install is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 72 Figure 58. Installing the right side wall bracket Figure 59. Installing the right side wall bracket Next steps Install the cooling fan cage assembly. 2. If removed, install the air shroud. Installing and removing system components...

  • Page 73: Perc Module

    3. If removed, install the drive backplane cover. 4. Follow the procedure listed in the After working inside your system. PERC module Removing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.

  • Page 74: Installing The Front Mounting Front Perc Module

    Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the backplane cover. 4. If installed, remove the air shroud. 5.

  • Page 75: Cable Routings

    Cable routings Figure 62. C5-1: 16 x 2.5-inch SAS4/SATA RAID + 8 x U.2 G4 (w/APERC12) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 38. C5-1: 16 x 2.5-inch SAS4/SATA RAID + 8 x U.2 G4 (w/APERC12)  Order From HPM_PWR1/2 (power connector on HPM board)
  • Page 76 Figure 63. C6-1: 8 x E3.S G5x4 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 39. C6-1: 8 x E3.S G5x4  Order From HPM_PWR23 (power connector on HPM board) BP_PWR_1 (backplane power connector) SL9 (signal connector on HPM board) BP_PA1 (backplane signal connector)

  • Page 77: System Memory

    SL20/19 (signal connector on HPM board) BP_PA2/PB2 (backplane signal connector) System memory System memory guidelines The PowerEdge R7725 system supports DDR5 registered DIMMs (RDIMMs). System memory holds the instructions that are started by the processor. Installing and removing system components...
  • Page 78 Figure 65. Memory channels Memory channels are organized as follows: Table 41. Memory channels A through F  Processor Channel A Channel B Channel C Channel D Channel E Channel F Processor 0 Slots A1 Slots A5 Slots A3 Slots A9 Slots A7 Slots A11 Processor 1...

  • Page 79: General Memory Module Installation Guidelines

    General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configuration fails to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.

  • Page 80: Installing A Memory Module

    2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket to fully open. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.

  • Page 81: Processor And Heat Sink

    3. Press the memory module with your thumbs until the ejectors firmly click into place. When the memory module is properly seated in the socket, the memory module socket levers align with the levers on the other sockets that have memory modules that are installed.

  • Page 82: Removing The Processor

    NOTE: The captive screw numbers are marked on the heat sink. 2. Lift the heat sink from the system. Figure 68. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor.
  • Page 83 Figure 69. Removing screws on the retention frame 2. Release the processor socket rail frame by holding both blue tabs to lift the blue latches. Figure 70. Lifting the rail frame 3. Holding the handle on the carrier frame, slide the tray out of the rail frame. Installing and removing system components...

  • Page 84: Installing The Processor

    Figure 71. Removing the carrier frame Next steps Replace the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the heat sink module.
  • Page 85 Figure 72. Placing the carrier frame into the rail frame 2. Holding both of blue tabs to push the rail frame down until the blue latches lock into place. Figure 73. Closing the rail frame Installing and removing system components...

  • Page 86: Installing The Heat Sink Module

    3. Secure the retention frame by holding down the retention frame with one hand while using the other hand to operate the screw driver to engage and tighten the screw. NOTE: Press the retention frame while tightening the screws to avoid tilting of the processor cover out of the processor socket.
  • Page 87 Figure 75. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. NOTE: Refer to the airflow direction on the heat sink label as visual hint of heat sink install orientation.

  • Page 88: Expansion Cards And Expansion Card Risers

    Figure 76. Installing the heat sink Next steps Install the air shroud. 2. Follow the procedure listed in the After working inside your system. Expansion cards and expansion card risers NOTE: When an expansion card is not supported or missing, the OSM logs an event. This does not prevent your system from booting.

  • Page 89: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 77. Expansion card riser slot connectors 1. Riser Connector 5 2. Riser Connector 4 3. Riser Connector 3 4. Riser Connector 1 5. Riser Connector 2 Figure 78. Riser 1b 1. Slot 2 Installing and removing system components...
  • Page 90 Figure 79. Riser 2b 1. Slot 3 Figure 80. Riser 3e 1. Slot 4 Figure 81. Riser 4b 1. Slot 9 Installing and removing system components...
  • Page 91 Figure 82. Riser 5b 1. Slot 7 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.

  • Page 92: Removing The Rear Expansion Card Risers

    Table 46. RC 3: R1b+R2b+R3e+R4b+R5b   Card type Slot priority Maximum number of cards Foxconn (PERC H965i, ADPT) NVIDIA (L4 GPU) 2,3,7,9 Foxconn (BOSS-N1) Foxconn (PERC H965i,FRNT,DCMHS) Internal Broadcom (OCP: 100 Gb) 10, 4 Mellanox (OCP: 100 Gb) 10, 4 Broadcom (OCP: 25 Gb) Mellanox (OCP: 25 Gb) 10, 4...
  • Page 93 Figure 83. Removing the rear expansion card riser 5 Figure 84. Removing the rear expansion card riser 3 Installing and removing system components...
  • Page 94 Figure 85. Removing the rear expansion card riser 1 2. For rear riser 2: a. Slide the knob to unlock position. b. Holding the edges lift the expansion card riser from the riser connector on the HPM board. Figure 86. Removing the rear expansion card riser 2 3.

  • Page 95: Installing The Rear Expansion Card Risers

    Install riser 2 and riser 4 before installing riser 1, riser 3, and riser 5. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 96 Figure 88. Installing the rear expansion card riser 4 2. For rear riser 2: a. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the HPM board. b. Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the HPM board connector.
  • Page 97 Figure 90. Installing the expansion card riser 1 Figure 91. Installing the rear expansion card riser 3 Installing and removing system components...

  • Page 98: Removing An Expansion Card From The Expansion Card Riser

    Next steps Figure 92. Installing the rear expansion card riser 5 1. If required, reconnect the cables to the expansion card or HPM board. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Removing an expansion card from the expansion card riser Prerequisites 1.
  • Page 99 Figure 93. Removing expansion card from the rear expansion card riser d. If the expansion card is not going to be replaced on the riser, install a filler bracket and close the card holder on both ends of the riser. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 100 a. Press and remove the cover latch from the riser. Figure 95. Removing an OCP NIC cover from the riser 3e b. Open the blue latch to disengage the OCP NIC card. c. Push and slide out the OCP NIC card from the rear end of the riser. NOTE: The numbers on the image do not depict the exact steps.
  • Page 101 Figure 97. Removing card holder from the riser 2 b. Tilt the card holder on both ends of the riser. c. Hold the expansion card by the edges and pull the card from the riser. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 98.
  • Page 102 Figure 99. Installing the filler bracket 4. Expansion card from riser 4: a. Lift the latches and slide out the card holder from the riser. Figure 100. Removing card holder from the riser 4 b. Tilt the card holder on both ends of the riser. c.
  • Page 103 Figure 101. Removing expansion card from the riser 4 d. If the expansion card is not going to be replaced on the riser, install a filler bracket or PCIe blank and close the card holder on both ends of the riser. NOTE: A PCIe blank must be put in riser 4b to balance the airflow for the rear OCP NIC card.

  • Page 104: Installing An Expansion Card Into The Expansion Card Riser

    For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 105 Figure 104. Removing the filler bracket Figure 105. Removing the PCIe blank b. Hold the card by edges, and align the card with the connector on the riser. c. Insert the card firmly into the expansion card connector until seated. NOTE: The numbers on the image do not depict the exact steps.
  • Page 106 Figure 106. Installing an expansion card into the riser 4 d. Align and slide the card holder guides into the slots on the riser until seated. e. Close the card holder on both ends of the riser. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 107.
  • Page 107 Figure 108. Removing the filler bracket b. Hold the card by edges, and align the card with the connector on the riser. c. Insert the card firmly into the expansion card connector until seated. d. Close the card holder on both ends of the riser. Figure 109.
  • Page 108 Figure 110. Installing card holder from the riser 2 3. Expansion card into riser 1 or riser 5: a. Tilt the card holder and slide out the filler bracket from the riser. NOTE: Store the filler bracket for future use. The filler bracket must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 109 c. Hold the card by edges, and align the card with the connector on the riser. d. Insert the card firmly into the expansion card connector until seated. e. Tilt the expansion card retention latch to close. f. Push the card holder to hold the card in the riser. NOTE: The numbers on the image do not depict the exact steps.

  • Page 110: Removing The Expansion Card Riser Blanks

    Figure 113. Installing an OCP NIC card into the riser 3e e. Align and insert the cover latch into the riser. Figure 114. Installing an OCP NIC cover into the riser 3e Next steps 1. If applicable, connect the cables to the expansion card. Install the rear expansion card risers.
  • Page 111 Steps 1. Loosen the captive screws on the riser blanks and on the system chassis. 2. Holding the edges, lift the expansion card riser blanks out of the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 115.

  • Page 112: Installing The Expansion Card Riser Blanks

    Figure 117. Removing the rear expansion card riser 5 blank Figure 118. Removing the expansion card riser 4 and riser 2 blank Next steps Replace the rear expansion card riser blanks. Installing the expansion card riser blanks Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 113 3. Tighten the captive screws on the risers and system. Figure 119. Installing the rear expansion card riser 4 and riser 2 blank Figure 120. Installing the rear expansion card riser 5 blank Installing and removing system components...

  • Page 114: M.2 Ssd Module

    Figure 121. Installing the rear expansion card riser 3 blank Figure 122. Installing the rear expansion card riser 1 blank Next steps 1. Follow the procedure listed in After working inside your system. M.2 SSD module Removing the M.2 NVMe SSD module Prerequisites 1.
  • Page 115 Steps 1. Pull and lift the BOSS-N1 card carrier retention latch lock to open. 2. Slide the BOSS-N1 card carrier out. Figure 123. Removing the BOSS-N1 card carrier 3. Using the Phillips 1 screwdriver, loosen the captive screws securing the top cover of the BOSS-N1 card carrier. NOTE: Follow the sequence to loosen the captive screws.

  • Page 116: Installing The M.2 Nvme Ssd Module

    For information about Thermal pad and BOSS-N1 card carrier replacement, go to PowerEdge Manuals > Rack Servers > PowerEdge R7725 > Select This Product > Documentation > Manuals and Documents > BOSS-N1 DC-MHS M.2 NVMe SSD Card Installation and Replacement Tech Sheet. Next steps Replace the M.2 NVMe SSD...
  • Page 117 For information about Thermal pad and BOSS-N1 card carrier replacement, go to PowerEdge Manuals > Rack Servers > PowerEdge R7725 > Select This Product > Documentation > Manuals and Documents > BOSS-N1 DC-MHS M.2 NVMe SSD Card Installation and Replacement Tech Sheet. Steps 1.

  • Page 118: Optional Boss-N1 Dc-Mhs Module

    Figure 129. Tighten the top cover captive screws 6. Slide the BOSS-N1 card carrier into the BOSS-N1 module slot. 7. Close the BOSS-N1 card carrier release latch to lock the carrier in place. Figure 130. Installing the BOSS-N1 card carrier Optional BOSS-N1 DC-MHS module This is a service technician replaceable part only.

  • Page 119: Installing The Boss-N1 Dc-Mhs Controller Blank

    Figure 131. Removing the BOSS-N1 card carrier blank Next steps Replace the BOSS-N1 DC-MHS controller blank install BOSS-N1 DC-MHS controller. Installing the BOSS-N1 DC-MHS controller blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps Align the blank with the BOSS-N1 controller bay and push it into the bay until it clicks into place. Figure 132.
  • Page 120 Figure 133. Removing the rear BOSS-N1 DC-MHS controller 4. If you do not plan to replace the BOSS-N1 DC-MHS controller card, install a filler bracket. Figure 134. Installation of filler bracket Next steps Replace the BOSS-N1 DC-MHS controller. Installing and removing system components...

  • Page 121: Installing The Rear Boss-N1 Dc-Mhs Controller

    Installing the rear BOSS-N1 DC-MHS controller Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the expansion card riser remove the expansion card riser blanks. Remove the M.2 NVMe SSD module.

  • Page 122: Optional Ocp Nic Card

    Figure 136. Installing the BOSS-N1 DC-MHS controller Next steps Install the M.2 NVMe SSD module. Install the expansion card riser install the expansion card riser blanks. 3. Follow the procedure listed in the After working inside your system. Optional OCP NIC card Removing the OCP NIC card Prerequisites 1.
  • Page 123 Figure 137. Removing the OCP NIC card 4. If the OCP NIC card is not going to be replaced, install a filler bracket . NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 124: Installing The Ocp Nic Card

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. If installed, remove the filler bracket.

  • Page 125: Datacenter-Secure Control Module (Dc-Scm)

    Figure 140. Installing the OCP NIC card Next steps Install the expansion card riser install the expansion card riser blanks 2. If removed, install the air shroud. 3. Follow the procedure listed in After working inside your system. Datacenter-Secure Control Module (DC-SCM) Removing the DC-SCM board Prerequisites 1.

  • Page 126: Installing The Dc-Scm Board

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. Open the blue latch on the HPM board.

  • Page 127: Attic Board

    Figure 142. Installing the DC-SCM board Next steps Install the Attic board. NOTE: Connect the Attic cable, see cable routing section. Install the expansion card riser install the expansion card riser blanks. 3. If removed, install the air shroud. 4. Power on the system. 5.

  • Page 128: Installing The Attic Board

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. Align the Attic board at an angle with the guides on the DC-SCM board.

  • Page 129: Restoring The System Using Easy Restore

    Figure 144. Installing the Attic board Next steps Install the DC-SCM board. NOTE: Connect the Attic cable, see cable routing section. Install the expansion card riser install the expansion card riser blanks. 3. If removed, install the air shroud. 4. Follow the procedure listed in After working inside your system.

  • Page 130: Manually Update The Service Tag

    Figure 145. Easy Restore Manually update the Service Tag After replacing a HPM board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup. About this task If you know the system service tag, use the System Setup menu to enter the service tag. Steps 1.

  • Page 131: Replacing The Optional Internal Usb Card

    Replacing the optional internal USB card Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible length of the USB card is 31.32 mm. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 132: System Battery

    Figure 147. Installing the internal USB Next steps 1. If removed, Install the expansion card risers. 2. If removed, install the air shroud. 3. Follow the procedure listed in After working inside your system. 4. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. System battery This is a service technician replaceable part only.
  • Page 133 Figure 148. Removing the system battery 2. To install a new system battery, hold the battery with the positive side facing up at an angle and slide it under the battery holder socket latch. 3. Press the battery into the connector until it snaps into place. Figure 149.

  • Page 134: Intrusion Switch

    b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, check the time and date at least an hour after installing the battery. e.

  • Page 135: Installing The Intrusion Switch Module

    Next steps Replace the intrusion switch module. Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser. Steps 1.

  • Page 136: Power Supply Unit

    Power supply unit Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU) redundancy. When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of the system load, thus operating at higher efficiency.

  • Page 137: Installing A Power Supply Unit Blank

    Installing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. NOTE: Install the power supply unit (PSU) blank only in the second PSU bay. 2. If required, remove the PSU. Steps Align the PSU blank with the PSU bay and push it into the PSU bay until it clicks into place. NOTE: Ensure that the "Top"...

  • Page 138: Installing A Power Supply Unit

    Figure 154. Removing a power supply unit Next steps Replace the PSU install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.

  • Page 139: Trusted Platform Module

    Figure 155. Installing a power supply unit Next steps 1. If you have unlatched or removed the cable management accessory, reinstall or relatch it. For information about the cable management when the PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at PowerEdge Manuals.

  • Page 140: Tpm Support

    Table 48. TPM Support  Resource Link Microsoft Windows Server 2022 Dell KB article for Windows server 2022 Red Hat Enterprise Linux 7.3 RHE Linux BitLocker Key: It is important to backup the BitLocker key incase of possible replacement of HPM board and/or TPM card.

  • Page 141: Installing The Hpm Board

    Figure 156. Removing the HPM board Next steps Install the HPM board. Installing the HPM board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If you are replacing the HPM board, remove all the components that are listed in the removing the HPM board section. Steps 1.

  • Page 142: Control Panel

    Figure 157. Installing the HPM board Next steps 1. Replace the following components: Internal USB memory key (if removed) OCP card (if removed) BOSS-N1 DC-MHS DC-SCM Processor and heat sink module Memory modules Rear expansion card risers rear expansion card riser blanks Side wall bracket Cooling fan cage assembly Air shroud...

  • Page 143: Removing The Right Control Panel - Primary

    Removing the Right control panel - primary Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the drive backplane cover. 4. If installed, remove the air shroud.

  • Page 144: Removing The Left Control Panel - Secondarywith Optional Kvm

    4. If installed, remove the air shroud. Remove the cooling fan cage assembly. Remove the side wall bracket. Steps 1. Align and slide the right control panel into the slot on the system. 2. Route the right control panel cable through the side wall of the system. 3.

  • Page 145: Installing The Left Control Panel - Secondary

    Remove the cooling fan cage assembly. Remove the side wall bracket. Steps 1. Using the Phillips 1 screwdriver, remove the screws that secure the left control panel and the cable cover to the system. 2. Remove the cable cover away from the system. 3.
  • Page 146 NOTE: Route the cable properly through the chassis side holder and the clips to prevent the cable from being pinched or crimped. 4. Connect the left control panel cable to the connector on the Attic board . 5. Using the Phillips 1 screwdriver, tighten the screws to secure the left control panel and the cable cover to the system. NOTE: The numbers on the image do not depict the exact steps.

  • Page 147: Chapter 8: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Power button LED • System health and system ID indicator codes • iDRAC Direct LED indicator codes • NIC indicator codes •...

  • Page 148: System Health And System Id Indicator Codes

    System health and system ID indicator codes The system health and system ID indicator is located on the right control panel of the system. Figure 163. System health and system ID indicator Table 50. System health and system ID indicator codes  System health and system ID Condition indicator code...

  • Page 149: Nic Indicator Codes

    NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 164.

  • Page 150: Drive Indicator Codes

    Table 53. AC and DC PSU status indicator codes  Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU.

  • Page 151: Edsff E3.S Drive Led Codes

    2. Drive status LED indicator 3. Drive capacity label NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not power on. NOTE: Drive status indicator behavior is managed by Storage Spaces Direct. Not all drive status indicators may be used. Table 54.

  • Page 152: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.

  • Page 153: System Diagnostic Controls

    The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics start executing the tests on all the detected devices. System diagnostic controls Table 57. System diagnostic controls  Menu Description Configuration Displays the configuration and status information of all detected devices.

  • Page 154: Chapter 9: Hpm Board Connectors And Dip Switches

    HPM board connectors and DIP Switches This topic provides some basic and specific information about DIP switches. DIP switches on the HPM board help to disable the system and reset the passwords. To set the switches correctly, you must know the location on the HPM board. . Topics: •...
  • Page 155 Table 58. HPM board jumpers and connectors (continued) Item Connector BOSS connector Coin cell battery Riser connector 3 - requires CPU 1 (SL15/SL16/PWR15/PWR16) Riser connector 1 - requires CPU 1 (SL17/SL18/PWR17/PWR18) DC-SCM connector Intrusion Switch Connector Riser Connector 2 - Requires CPU 1 (SL19/SL20/PWR19/PWR20) Power Connector 21/22 (PWR21/PWR22) Power Connector 23/24 (PWR23/PWR24) PCIe Connector 21 (SL21_CPU 1)

  • Page 156: Dip Switch Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 157 6. Power off the system. Remove the system cover. 8. Move the DIP switch (PWRD_DIS) on the HPM board from ON position to OFF position. Replace the system cover. 10. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system. 11.

  • Page 158: Chapter 10: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 159: Mydell Label For Poweredge R7725 System Resources

    Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 160: Chapter 11: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 161 Methods to download firmware and drivers section in this document. Managing your system For information about systems management PowerEdge Manuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, OpenManage Manuals and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s...

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