HANCHU ESS HC-EV-AC-07K User Manual

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EV Charger User Manual
HC-EV-AC-07K/11K/22K
Smart Energy,
Sustainable Solutions.

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Summary of Contents for HANCHU ESS HC-EV-AC-07K

  • Page 1 EV Charger User Manual HC-EV-AC-07K/11K/22K Smart Energy, Sustainable Solutions.
  • Page 2: Table Of Contents

    Content Safety Instructions ........................1 Product Specification ........................4 On-site installation ........................8 APP Operation ........................16 LCD Introduction ........................21 6. Troubleshooting and Maintenance ....................27...
  • Page 3: Safety Instructions

    1. Safety Instructions Read and observe the following safety precautions before you install, service, or use your Hanchu ESS AC EV Charger. The installer must ensure that the EV Charger is installed in accordance with the relevant country-specific standards, and local regulations.
  • Page 4 manual. Danger: Some electric vehicles require an external ventilation system to prevent the accumulation of hazardous or explosive gases when charging indoors. Refer to your vehicle User Manual to check if your vehicle releases hazardous or explosive gases when charging. Caution:...
  • Page 5 ⚫ This EV Charger contains no user-serviceable parts. The user must not attempt to service, repair, or relocate the EV Charger. Contact Hanchu ESS or your distributor for more information. ⚫ Please be sure to disconnect the front-stage power switch of the charger when maintaining the charger.
  • Page 6: Product Specification

    2. Product Specification 2.1 Product introduction and naming rules Hanchu ESS 7/11/22kW AC EV Charger can easily and quickly replenish electric energy for vehicles, and the humanized design brings a pleasant charging experience. The naming rules for Hanchu ESS AC EV Charger are as follows:...
  • Page 7 2.2 Product and specifications Item Parameter HC-EV- HC-EV-AC- HC-EV- HC-EV- HC-EV- HC-EV- AC-22K-S1 22K-S0 AC-11K-S1 AC-11K-S0 AC-07K-S1 AC-07K-S0 Product Model Rated input 400/415V 220/230V voltage Input Input Voltage 400/415±10%V 220/230±10%V Range Frequency 50/60Hz Rated output 400/415V 230/240V voltage Rated output Output AC32A AC16A...
  • Page 8 Item Parameter HC-EV- HC-EV-AC- HC-EV- HC-EV- HC-EV- HC-EV- AC-22K-S1 22K-S0 AC-11K-S1 AC-11K-S0 AC-07K-S1 AC-07K-S0 Product Model Storage -30℃~85℃ temperature Relative 5%RH~95%RH Humidity ≤2000m(2000-4000m power will drop) Altitude Installation Wall mounted, pole mounted (option) method Installation Indoor/Outdoor environment Usage Public/private scenarios MID meter, 4G, LAN, LCD screen, socket with shutter, Options O-PEN,Dynamic Load Balance...
  • Page 9 Item Parameter HC-EV- HC-EV-AC- HC-EV- HC-EV- HC-EV- HC-EV- AC-22K-S1 22K-S0 AC-11K-S1 AC-11K-S0 AC-07K-S1 AC-07K-S0 Product Model over-temp Support protection Overcurrent Support protection Overcurrent protection support(35A7s,40A0s) support(18A7s,20A0s) support(35A7s,40A0s) (Action current) 2.3 Schematic Topology 2.3.1 7kW AC Charger...
  • Page 10: On-Site Installation

    2.3.2 11/22kW AC Charger 3. On-site installation 3.1 Required tools Item No. Name Electric screw driver Impact drill 3.2 Switch and cable recommendation When installing 11/22kW charger, we recommend the use of5*6 ㎜²copper cables, and 5*10 ㎜² should be used if it exceeds 80 meters, we recommend that the front stage of the 11kWChargeruse an air switch that complies with IEC/EN68898-1,4PC25specifications, and the front stage of 22kW AC Charger use an air switch that complies with IEC/EN 68898-1,4P C40 specifications。...
  • Page 11 the connectors used comply with IEC 62196-1 2022 and IEC 62196-2 2022.7kWand 22kWAC Charger need to use connectors with an operating current of greater than or equal to 32A.11kW AC Charger need to use connectors with an operating current of greater than or equal to 16A. 3.3 Installation and wiring steps for external meters and transformers (if any) When the Dynamic local load balancing management function needs to be implemented, the electric meter and transformer recommended by our company need to be installed at the appropriate position in front of...
  • Page 12 Unit: mm Figure B- Dimensional drawing Connect the 485 communication cable of the external electric meter (the electric meter installed in front of the main AC incoming wire of the EV Charger of the entire station) to the corresponding position of the J11 terminal on the upper right side of the power board.
  • Page 13 3.3 Installation steps Please observe the following principles when installing: (1) Installation should only be performed by skilled technicians. (2) Please cut off the power before installation to ensure that the incoming line of the charger is not live. (3) Do not install in rainy and wet weather. 3.3.1 Preparation before installation, remove the casing and reveal the wiring location Press the buckle to pop out the upper cover;...
  • Page 14 Unit: mm Figure 3- Installation diagram The pole is fixed to the base, and the "base cover" is installed downward from the top of the pole until it is flush with the ground; Install the hanger and lock the screw M4*12; Align the hook on the back of the charger with the column hanger and install from top to bottom, then connect the power cable (see Chapter 3.3.2 Power Cable Installation);...
  • Page 15 Unit: mm Figure 4- Installation diagram 3.3.1.2 Wall-mounted installation steps Take out the positioning cardboard in the carton; Drill holes in the wall according to the hole positions on the cardboard, insert expansion screws, and install the hanging rack; Install the rear shell and lock the anti-theft screws; Connect the power cables (see Chapter 3.3.2 Power Cable Installation);...
  • Page 16 Unit: mm Figure 5- Wall-mounting Installation diagram Explanation: 1. The location of this EV Charger is determined based on the site; 2. The charger bracket is a standard configuration; 3. M4 stainless steel expansion bolt (length not less than 60mm), required to be perpendicular to the foundation surface, ensuring that 3-4 threads are exposed after tightening the nut;...
  • Page 17 Figure 6- 11/22kW Wiring diagram 3.3.2.2 7kW charger power cable installation Pass the cable through the cable entry hole at the bottom of the charger. Use an electric screwdriver to connect the brown cable to the U terminal of the power board of the charger. Connect the blue neutral cable is to the N terminal, connect the yellow-green ground cable to the PE terminal on the left, as shown in the Figure 7 below;...
  • Page 18: App Operation

    3.5 Tap card to charge Start charging: (1) Connect the charger to the car (2) Use the provided NFC card to tap it in the NFC card reader area Stop charging: (1) Plug out the connector from the car, or use NFC card to tap the NFC reader to stop charging. 4.
  • Page 19: Add Devices

    We will send the verification code to your email. Fill in the code, and click on "Confirm" to log in, as shown in Figure 11. Figure 9 Figure 10 Figure 11 4.2.2 Add devices You can jump to the relevant section referring to what you want to do: •...
  • Page 20 Figure 12 Figure 13 Figure 14 4.2.2.2 Network configuration Select the home Wi-Fi network you want to connect to (not 5GWiFi) and enter your Wi-Fi password, as shown in Figure 15. 4.2.2.3 Bluetooth search Turn on your phone's Bluetooth, then select the devices you want to bind. Tap "Add"...
  • Page 21: Remote Setting

    Figure 15 Figure 16 Figure 17 4.2.2.4 Binding completed After the devices are connected to the network and bound successfully, you will see the page shown in Figure 17. Please tap "Enter ". 4.2.2.5 View the EV Charger Data You will see Figure 17 - Device List, select the EV Charger you want to view, click to view data and settings.
  • Page 22: Local Setting

    (Note: Please make sure that the EV Charger and the car are properly connected and the device is networked for this function to work properly!) Figure 18 Figure 19 Figure 20 • Limit current You can set the maximum charging current of the EV Charger through the "Max charging current". (Minimum charging current of the EV Charger is 6A).
  • Page 23: Lcd Introduction

    You can also view your device data by logging into https://iess.hanchuess.com, the website login password is the same as the APP account password. 4.3 Account and service information Tap "PERSONAL" to view account information and app settings. •Have any device malfunction or have technical problems? Tap "After Sales", and you will see business related information.
  • Page 24 (3) The indicator light is a blue running light when charging; (4) When charging is completed, the indicator light is solid blue; (5) The indicator light flashes blue when it has been reserved; (6) When the platform is connected and the authorization fails, the indicator light flashes yellow slowly;(7) When the platform is not connected and the authorization fails, the indicator light flashes yellow quickly;...
  • Page 25: Standby Interface

    5.2.2 Standby interface 1: Time, 2:Bluetooth connection, 3: WiFi connection 5.2.3 Preparing interface...
  • Page 26 5.2.4 Charging interface 5.2.5 Finish interface...
  • Page 27 5.2.6 Reserved interface 5.2.7 Fault interface 1: Fault name, 2: Fault reason...
  • Page 28 5.2.8 Unavailable interface 5.2.9 Bind card through EV Charger 5.2.10 Restore factory settings...
  • Page 29: Troubleshooting And Maintenance

    5.2.11 Firmware update 6. Troubleshooting and Maintenance 6.1Troubleshooting Item Cause of fault Troubleshooting suggestions Mains overvoltage Wait for AC power to be restored Mains undervoltage Wait for AC power to be restored Grid frequency over Wait for AC power to be restored Grid frequency under Wait for AC power to be restored Have electrical connections checked by a...
  • Page 30 Item Cause of fault Troubleshooting suggestions Vehicle cp abnormal negative voltage Contact charger supplier Check whether the connector connection is PP signal disconnect reliable Check whether the connector connection is PP signal abnormal reliable Check whether there are foreign objects in Electronic lock failure the socket, and check whether the connector connection is reliable...

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