HIKVISION DS-U02 Manual

Introduction

If there are any questions, or requests, do not hesitate to contact the dealer.
This manual may contain several technical mistakes or printing errors, and the content is subject to change without notice. The updates will be added to the new version of this manual. We will readily improve or update the products or procedures described in the manual.

About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website (https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.

Introduction

Product Features

Key features of the device include:

• High-performance CMOS
• Sharp and high-quality images
• AGC for self-adaptive brightness
• Built-in microphone with clear sound
• USB interface. Plug-and-play, no need to install driver software
• 360° horizontal rotation

Overview

Table 1-1 Description

Notes:

• The indicator in red means the device is standing by. The indicator in blue means the device is on video call.
• It is recommended to peel off the protective film before using.

Installation

Before you start

• Make sure that the device in the package is in good condition and all the assembly parts are included.
• Make sure that all the related equipment is power-off during the installation.
• Check the specification of the products for the installation environment.
• Check whether the power supply is matched with your power output to avoid damage.
• If the product does not function properly, contact your dealer or the nearest service center. DO NOT disassemble the camera for repair or maintenance by yourself.

Angle Adjustment

The device can be adjusted as shown in Figure 2-1.

Mounting Methods

Place on the Desktop
You can place the device on the desktop in the following way.

Clamp on the Display
You can clamp the device on the display of different thickness.

Install to the Bracket
You can also install the device to bracket through 1/4-20UNC-2B screw hole.

Note:
The bracket shall be purchased separately.

FAQ

The device is plugged in but the preview software (for example, AMCap 3.0.9) does not show preview image.
Open Device Manager to check if the web camera is recognized. If not, check whether the device is turned on, or plug the camera in another USB port. When the camera is recognized, open AMCap 3.0.9. Go to the menu and check the device name under Devices and Preview under Options.

The device delivers 4K image in AMCap 3.0.9, but the actual frame rate cannot reach 30 fps in spite of setting the frame rate at 30 fps.
Uncheck Use Frame Rate in Capture-> Set Frame Rate... in AMCap 3.0.9 menu.

The device is plugged in but no audio out

Check PC settings. Go to Control Panel -> Sound -> Recording, and select the device. Click Properties, and check Listen to this Device.

The volume of recorded sound is low

Check PC settings. Go to Control Panel -> Sound -> Recording, and select the device. Click Properties, and set the level of Microphone to 100.

Safety Instruction

These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.
The precaution measure is divided into "Warnings" and "Cautions".

Serious injury or death may occur if any of the warnings are neglected.

Injury or equipment damage may occur if any of the cautions are neglected.

Follow these safeguards to prevent serious injury or death.

Follow these precautions to prevent potential injury or material damage.

• Installation and use of the product must be in strict compliance with the local electrical safety regulations.
• Use the power adapter provided by qualified manufacturer. Please refer to technical specifications for power adapter requirements.
• To avoid fire hazard or electric shock, DO NOT expose the device to rain or extremely damp environments.
• The wiring system of the building should be facilitated with easy-to-use power-off devices.
• When the device is mounted on wall or ceiling, the device shall be firmly fixed. (The company is not responsible for any problems caused by unauthorized modification or maintenance.)

• The device will be charged by specified source which the output circuit comply with LPS/PS 2.
• DO NOT drop the product or subject it to physical shock. Keep the device away from magnetic interference. (Otherwise, the product may be damaged.)
• DO NOT touch the heat dissipation component to avoid burns.
• DO NOT install indoor product where it may get wet by water or other liquid.
• DO NOT expose the device to extremely hot, cold, dusty, corrosive, or damp environments. For temperature and humidity requirements, see device specification.
• DO NOT aim the lens at the strong light such as sun or laser beam. The strong light can cause fatal damage to the device.
• To avoid heat accumulation, good ventilation is required for a proper operating environment.
• If necessary, use a soft and wet cloth or other substitutes to clean the sensor gently.
• l Keep all wrappers after unpacking them for future use. In case of any failure occurred, you need to return the device to the factory with the original wrapper. Transportation without the original wrapper may result in damage on the device and the company shall not take any responsibilities.

Mark Description
Table 0-1 Mark Description

Mark	Description
	DC Voltage