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Troubleshooting
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Summary of Contents for UROVO CT48
- Page 1 Mobile Computer CT48 User Guide UROVO TECHNOLOGY CO., LTD.
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Page 2: Table Of Contents
Install/replace Battery ................10 Installing SD/SIM Card ................12 Charging The Device ................14 Charging Precautions ................15 Turn On/Off CT48 ................... 16 Using The Device .....................1 Un - Locking the Screen ................1 Home Screen ..................15 Status Icons .................... 16 Notification Icons ..................17... - Page 3 Contents Hotspot & tethering ................28 Bluetooth Setting ..................29 Apps ......................30 Notifications .................... 31 Battery ....................32 Storage ....................33 Sound ..................... 34 Display ....................35 Security ....................36 Privacy ....................37 Location ....................38 Passwords & accounts ................39 System ....................40 Language &...
- Page 4 Contents Maintenance Equipment ................. 57 Cleaning Equipment ................58 Troubleshooting ..................60 Precautions ..................... 62 Warranty Policy ..................63...
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Page 5: About The Guide
Equipment Specification About the Guide Introduction This Guide offers information on the usage of CT48 mobile computer and its accessories. Note: The screens and windows described in this Guide are samples, which can differ from the actual ones. Service information You can visit the official website (https://en.urovo.com) of Urovo... -
Page 6: Unpacking
If you have any comment, question or advice on this Guide, please e-mail to tech@urovo.com or service@urovo.com Unpacking 1. Please carefully remove all the protective materials around CT48 and keep the device case for storing and transporting the device in the future. 2. Please check the following elements: CT48 intelligent terminal×1 ... -
Page 7: Getting Started
Getting Started Getting Started Major Parts Front Camera eceiver Touch Screen Keypad Scan button USB Type-C Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 8: Accessories
Getting Started Accessories Single Charging Cradle 4-Slot Battery Charging Cradle Hand Strap Screen Protector Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... - Page 9 Getting Started Adapter USB cable Battery(5000mAh) Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com...
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Page 10: Install/Replace Battery
Getting Started Install/replace Battery 1. Slide the rear cover lock to the left. 2. Remove the battery cover. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... - Page 11 Getting Started Install/replace battery. Place the back cover fully, then push the lock buckle to the right. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com...
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Page 12: Installing Sd/Sim Card
2. Pull out the SIM card slot. Place the Nano-SIM card into the respective slot, then push the card slot in completely. 3. The TF card can be inserted directly in the direction indicated above the card slot. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... - Page 13 Getting Started 4. Install the battery. Place the back cover fully, then push the lock buckle to the right. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com...
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Page 14: Charging The Device
To charge the main battery: 1. Connect the charging accessory to the appropriate power source; 2. Insert the CT48 into a cradle or attach to a cable. The CT48 turns on and begins charging. The Charging/Notification LED red then turns green when fully charged. -
Page 15: Charging Precautions
0～28℃ environment. Charging Indicators: State Indication CT48 is not charging. CT48 is not inserted correctly in the cradle or connected to a power source. The charger/cradle is not powered Long red light CT48 is charging... -
Page 16: Turn On/Off Ct48
3. Release the "Power Key" and wait until CT48 finish booting. If you cannot turn on your CT48, try the below steps: 1. To turn on CT48, the battery needs to be charged certain level, Please charge first; 2. Press and hold the "power key" for over 10 seconds to force reboot. -
Page 17: Using The Device
Lock screen. If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the screen. Pattern Screen Unlock with pattern. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... - Page 18 30 seconds before trying again. If the user forgets the PIN, password pattern contact system administrator. Password Screen Unlock with a password. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com...
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Page 19: Home Screen
Note: Some Status icons may not appear in the Status bar if there are too many icons to display. Some of the status icons are listed on the next page. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 20: Status Icons
Not connected to a Wi-Fi network or no Wi-Fi signal. Connected to an Ethernet network. Speakerphone enabled. Portable Wi-Fi hotspot is active. Connected to a 4G LTE/LTE-CA network1. Roaming from a network. No SIM card installed. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 21: Notification Icons
One or more voice message is in mailbox. Call is on hold. Call was missed. Headset is connected to the device. PTT Express Voice client status. See the PTT Express PTT Notification Icons for a complete list. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 22: Quick Access Panel
"Notification panel". Device Settings Touch to access device Settings. Edit Quick settings panel Touch the Edit icon to change the order of icon in the Quick settings panel. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 23: Edit Quick Settings Panel
Edit Quick settings panel Hold and drag to rearrange tiles, and change the order of icons in the Quick settings panel. By dragging the icon, you can customize the Quick settings panel. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 24: Remove The Application From The Home Screen Or Create A Folder
2. Touch the title area and enter a folder name using the keyboard; 3. Touch anywhere on the Home screen to close the folder. The folder name appears under the folder. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 25: Add Widgets To The Home Screen
1. Scroll through the list to find widgets; appears, and then touch the "Widgets". 2. Touch and hold the widget until the home screen appears; 3. Position the widget on the home screen and release it. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 26: Home Settings+Wallpapers
Using The Device Home Settings+Wallpapers Wallpapers/Home Settings Hold down on the home screen until the menu appears, and then touch the "Wallpapers" or "Home settings". Home Settings Wallpapers Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 27: Device Setting
Access Device Settings Method 1 In the home screen, tap the settings icon. Method 2 Pull down the status bar to open the quick access panel, then tap the settings icon. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 28: Device Settings
Set the wallpaper of Home and lock screen. Accessibility(Screen reader, Display, Interaction controls). Security(Security status, Screen lock, Encryption & credentials). Privacy dashboard, Permission manager, Personal data. location permissions, Location services. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... - Page 29 System Settings (Languages, Date & time, Backup, Reset options, System update). Basic info, Legal & regulatory, Device details, Device identifiers. Enterprise featured setting (Scanner settings, Remap Key and so on). Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com...
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Page 30: Network & Internet
Scroll through the list and select the desired WLAN network. For open networks, touch profile once or press and hold and then select “Connect”, then enter the required password or other credentials then touch Connect. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 31: Network Details
In the Wi-Fi setting field, Connected appears indicating that the device is connected to the WLAN. Click on the icon to view the network details. Modify network options. Remove/Disconnect/Share Wi-Fi Network. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 32: Hotspot & Tethering
Share the device’s internet connection via Bluetooth. Turn on/off the Wi-Fi hotspot. Change hotspot name. Security (WPA2/WPA3, None). Change the hotspot password. Turn on/off the hotspot automatically. Help other devices find this hotspot. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 33: Bluetooth Setting
Touch to rename Bluetooth name and connects new devices. Bluetooth, NFC, Cast, Printing, Chromebook and so Touch to change the Device name. Select the Bluetooth device you want to connect to. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 34: Apps
Apps View specific information about Apps. The default apps of browser, Digital assistant, Home, Phone, SMS. View screen usage time, set times for apps. Manage application access permissions. App timer Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 35: Notifications
Device Setting Notifications Control notification from individual apps. Show recent snoozed notifications. In this mode, only get notified by important people and apps. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 36: Battery
Remaining battery capacity and estimated working time. View usage from last full charge. Touch to turn on Battery Saver. Touch turn on Battery percentage, and show the battery percentage in the status bar. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 37: Storage
Device Setting Storage 64 GB memory. Touch "Free up space". Slide up and down to view storage information of different types. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 38: Sound
Pin media player, Show media recommendations. Never vibrate, Always vibrate, Vibrate first then ring gradually. Touch to select the sound of the notification prompt. Touch to select the sound of the alarm prompt. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 39: Display
Click to turn on/off the automatic rotation screen. Adjust the text font size on the screen Screen saver Settings. Make the items on your screen smaller or larger. Screen saver settings. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 40: Security
Device Setting Security Find My Device helps you locate this device remotely. It also helps you keep your data safe if the device is lost. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 41: Privacy
You can view the applications that have been allowed or denied this permission and click the application you want to modify. Example: modify whether the Contacts application allows call logs permission. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 42: Location
View the software that recently applied for location information. View or modify application location permissions. Emergency Location Service; Google Location Accuracy; Google Location History; Wi-Fi scanning; Bluetooth scanning Modify application location permissions. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 43: Passwords & Accounts
Device Setting Passwords & accounts Click to add an account. Turn on automatically sync data, lets apps refresh data automatically. Select the option that you want to add an account. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 44: System
Device Setting System Languages; Keyboards. Modify the date and time. Backup: Easily restore your data or switch device at any time. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 45: Language & Input
Device Setting Language & input Modify the system language of the device. Touch "Settings-System-Language & input". Remove language. Drag the language you want to set to the top. Add a language. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 46: Data & Time
Data & time Touch " Settings-System-Data & time". If you want to manually change the date and time, first click here to select “Off”. Touch to set Data. Touch to set Time. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 47: Scanner Settings
Upon access of bar codes, the system may be available for additional functions: Formatting, Prefix, Suffix, Formatting, Substitute, Delete Non-printing Control Character, App Identifier, or Code Id Type. Characters delay, Key event delay. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 48: Scanwedge Profiles
Create a new scan profile, Edit profile name. Touch modify default scan settings. On this page, you can modify the Settings in the new scan configuration file. Associated apps to this profile. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 49: Feature Settings
Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 50: Remap Key
Open the corresponding key switch, which can be used to wake up the screen. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 51: Docking Station
Device Setting Docking Station Turn on/off Host mode. Turn on/off Ethernet. Click this item to edit the Ethernet proxy configuration. Ethernet Configuration Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 52: Application
On the Home screen, swipe up from the bottom of the screen. Applications Window Slide the APPS window up or down to view more app icons. Touch an icon to open the app. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 53: Switching Between Recent Apps
If you close all of the apps, then touch the Brush Click here to clear all background apps. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 54: Apps Icon
Camera-Take photos and record videos. Chrome-Access the network. Clock-Set the alarm and timer. Contacts-Manage contact information. Drive-Allows offline access to users' files stored and share them with others. DUO-For video calls. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... - Page 55 Photos-View or edit photos in the device. Play Store-Used to find the latest Android apps, games, movies and more. Scanner-Test the engine module of scanner, Images can be displayed in real time. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com...
- Page 56 U stage- Provides enterprise IT administrators and agents with quick device configuration synchronization YouTube- Used to download, watch and share videos or clips. YT Music- Used to play audio files from this unit or stored in Micro SD Card. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com...
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Page 57: App Market
App Market App Market - Classification Search application. Classification-Click the type of APP you want to download. View the downloading and installed apps. App Market - Set Displays upgradable applications. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 58: Contacts
Long press a contact to share or delete Create a new contact. Send a message to the contact. Make a call to the contact person. Send an email to the contact. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 59: Enterprise Launcher
You can install and uninstall applications, view application details and so on. Select the application to be displayed on the user's desktop. Make the required APP open by default after startup. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 60: U Stage
Upload the configuration file to UMS, then push to devices group. Create a barcode, and the new device scans it to complete the synchronization configuration. Export the configuration file locally. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 61: Maintenance And Troubleshooting
For trouble-free service, observe the following tips when using the CT48: • Do not scratch the screen of the CT48. • The touch-sensitive screen of the CT48 is glass. Do not drop the CT48 or subject it to strong impact. -
Page 62: Cleaning Equipment
7. Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.8.Inspect the area for any grease or dirt, repeat if required. Cleaning Cradle Connectors: Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... - Page 63 Warm temperature and dry humidity require less drying time. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com...
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Page 64: Troubleshooting
Not use for a while, the display will automatically turn off. Set the CT48 is at inactive state. duration to be longer, such as 15 s, 30 s, 1 min, 2 min, 5 min, 10 min or CT48 is off. - Page 65 Put CT48 within proper scanning laser scanning window and range. bar code is wrong. The bar code type is not Set CT48 to accept the scanned bar checked, or bar code CT48 fails to decode code type. length is wrong.
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Page 66: Precautions
Do not place the battery in high temperatures. 6. Disposal of used batteries is subject to local relevant documents or policies regarding disposal of used batteries. Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com... -
Page 67: Warranty Policy
Maintenance and Troubleshooting Warranty Policy Thank you for using Urovo intelligent terminal series products. In the situation of quality problems, which arise from raw materials or production processes, during normal use of purchased products, Urovo Technology Co., Ltd. will be responsible for free maintenance within one year from the date of purchase. - Page 68 UROVO TECHNOLOGY CO., LTD. Tle: 400 888 6989 Fax: +86 755 86186290 Website: www.urovo.com E-mail: urovo@urovo.com Address: 36F-37F, High-Tech Zone Union Tower, No.63, Xuefu Road, Nanshan district, Shenzhen, Guangdong, China Urovo Technology Co., Ltd. Tle: 400 888 6989 Website: www.urovo.com...
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