TP-Link TAPO-C220 Manual

About This Guide

This guide provides a brief introduction to the Pan/Tilt AI Home Security Wi-Fi Camera and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions
In this guide, the following convention is used:

Convention	Description
Blue	Key information appears in blue, including management page text such as menus, items, buttons and so on.
Underline	Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note:	Ignoring this type of note might result in a malfunction or damage to the device.

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

When you are away home, there are always something you care about. This is where the smart camera functions. No matter your child is climbing the kitchen cabinet, or the pet is stealing snacks, the Pan/Tilt AI Home Security Wi-Fi Camera helps you stay with them anytime, anywhere. Receive a notification whenever your camera detects motion and see a video clip of this motion to check everything.

• Smart AI Detection and Notification – Smart AI identifies people, pets, and vehicles while also recognizing abnormal sounds, notifying you as needed.
• Motion Detection and Tracking – Whenever a camera detects motion, it will automatically follow the subject.
• 2K QHD – Now with 1.7 times more pixels than 1080p, providing clearer videos and photos.
• Night Vision up to 30 ft – Provides a visual distance of up to 30 ft in total darkness.
• Local microSD Storage – Store up to 512 GB of video on a microSD card.
  *microSD card purchased separately.
• Field of View – 360º horizontal range.
• Two-Way Audio – Communicate in real time through a built-in microphone and speaker.
• Customizable Block Zones – Set customizable block zones to keep private areas from being monitored.
• Cloud Storage Supported – Store videos by using cloud storage services.
  **Subscribe for cloud storage at https://www.tapo.com/tapocare/
• Activity Zones – Set up your own activity zones to only receive alerts that matter.

Appearance

System LED Indication

Set Up Your Camera

Follow the steps below to get started with your new camera.

1. Download Tapo App
   Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.
   
   
   OR
   
   
2. Log In
   Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.
   
3. Add Your Camera
   Tap the button > Add Device in the app and search for your model. Follow app instructions to complete the setup.
   

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi password on each device.
To use this feature, confirm the following:

• The new Tapo device supports Amazon FFS.
• The new Tapo device is purchased from Amazon.
• You have an Amazon FFS enabled Alexa device or router.
• You have saved your Wi-Fi information to Amazon by using Alexa echo.
• Your Tapo device and router are on the same network as your Alexa echo.

LED Indications during Amazon Frustration-Free Setup

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.
Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

How to use Amazon Frustration-Free Setup with Tapo devices

1. Open the Amazon Alexa app. Then tap More and select Skills & Games.
   

3. Tap the ENABLE TO USE button.
   
4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized successfully, the message Tapo has been successfully linked will come up.
   
5. Plug in your Tapo device and the setup will complete automatically in two minutes.
   For setting up more Tapo devices, just plug in and enjoy!

Done!
If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically.
If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model, and then follow the app instructions.)

Install a microSD Card

Follow the steps below to install the microSD card for local recording.
You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card.

1. Manually rotate the camera downwards and find the microSD card slot.
   

Mount Your Camera

When you finish adding your camera in the Tapo app, you can set it on a table or shelf. You can also mount it on a wall or ceiling with the provided mounting template and screws. Follow the steps below to mount your new camera or follow the setup video at https://www.tp-link.com/support/setup-video/#cloud-cameras.

1. Mark Position
   Place the mounting template where you want the camera. For wall mounting, drill two holes through two circles.
   

2. Mount Base
   Affix the camera base using the screws. For wall mounting, insert two anchors into the holes and use the screws to affix the camera base over the anchors.
   

3. Secure Camera
   Attach the camera on the base and rotate to secure the camera.
   

How to Reset Your Camera

Follow the steps below to reset your camera via the Reset button.
You can also go to Camera Settings in the Tapo app and tap Remove Device at the bottom to factory reset your camera.

1. Manually rotate the camera downwards to find the Reset button.
   
2. Press and hold the RESET button to reset the camera.
   

• Press and hold for 5s until the LED blinks red slowly: Reset Wi-Fi settings only
• Press and hold for 10s until the LED blinks red quickly: Reset to factory settings

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don't hesitate to contact us.
• For indoor use only.
• Do not disassemble, repair or modify the product.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Never touch the product with wet hands.
• Do not expose to heavy rain or any type of moisture.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not use this product near water for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
• The product should be kept free from excessive smoke, dust or high temperature and vibration.
• This product should not be exposed to direct sunlight
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• Operating Temperature: 0°C ~ 40°C (32°F ~ 104°F)

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label
Note: The product label is on the bottom of the product and its power supply. Symbols may vary from products.