Dell Inspiron 535s Setup Manual page 30

Solving Problems
If the computer stops responding or a solid blue
screen appears —
CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.
If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press and hold the power button for at least 8
to 10 seconds until the computer turns off. Then
restart your computer.
If a program is designed for an earlier
Microsoft Windows
® ®
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to non-Windows Vista
environments.
Click → Control Panel→
1. Start
Programs→ Use an older program with this
version of Windows.
28
operating system —
operating system
®
2. In the welcome screen, click
Follow the instructions on the screen.
3.
If you have other software problems —
• Back up your files immediately.
• Use a virus-scanning program to check the
hard drive or CDs.
• Save and close any open files or programs
and shut down your computer through the
Start menu.
• Check the software documentation or
contact the software manufacturer for
troubleshooting information:
– Ensure that the program is compatible
with the operating system installed on
your computer.
– Ensure that your computer meets the
minimum hardware requirements needed
to run the software. See the software
documentation for information.
Next.