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Dune HD Pro Vision 4K Solo Getting Started

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Summary of Contents for Dune HD Pro Vision 4K Solo

  • Page 1 Getting started dune-hd.com/eng/support/online_manual/getting_started Perform the following steps:...
  • Page 2 6. To choose the language of the player menu, use "Setup / General / Interface language" setting. 7. Check here for updated versions of player firmware (which may improve player functioning and extend player possibilities): firmware. Copyright © 2012 -2022 Dune HD. All Rights Reserved.
  • Page 3 System setup dune-hd.com/eng/support/online_manual/system_setup Setup Menu The setup menu may be entered only from the file browser mode. WARNING: During media files playback, an access to the setup menu is disabled. In order to enter the menu you need to stop the playback first. To enter the setup menu, press SETUP on your RC or enter the Setup folder in the Main screen of the player (the file browser showing the root folder).
  • Page 4 The 5 listed video modes are provided only to ensure that you can quickly set up some usable video mode for any type of video connection you are using, regardless the previous settings of your player. After getting a picture on the screen with one of these modes, please go to Setup menu and choose the most appropriate video output and resolution.
  • Page 5 File Browser dune-hd.com/eng/support/online_manual/file_browser Using File Browser The file browser allows browsing of all files and folders available. Browsing starts from the Main screen (also called the root folder), which includes subdivisions corresponding to connected drives and network resources. You can use the following RC buttons:...
  • Page 6 Up: Select the previous file/folder from the list. Move the cursor to the area of the current path indication (in case the selection is on the first element of the list). Down: Select the next file/folder from the list. Left/Right: Depending on the chosen menu style, navigate the icon grid or perform the same function as the ENTER/RETURN buttons respectively.
  • Page 7 POP UP MENU: Show context menu with a list of available additional commands for the selected file/folder and the current folder. Using the context menu allows you to execute the following commands: Display information on the selected file/folder (also allows to test file reading speed).
  • Page 8 Use SELECT button on your RC or commands of the context menu. You may mark files/folders only within the current folder. In case of switching to another folder, the information on marks will be reset. Copying and Moving Files and Folders Copying and moving files/folders is performed using the clipboard, much like it is done on a PC.
  • Page 9 Playback dune-hd.com/eng/support/online_manual/playback File Playback The player supports playback of media files (video, music, photos) in various formats. You can play files from any drives attached to the player, or from network drives. To play a media file, select the file in the file browser, and press ENTER. To play all media files in the current folder starting with a certain file, select the file in the file browser, and press PLAY.
  • Page 10 When playing a list of photos, a special photo viewer application is used for nice photo showing with transition effects (see "Photo Viewer" section). When starting playback of a list of media files consisting of both photos and other kinds of media files (video, audio), the player will ask whether you want to show photos or play video and audio files.
  • Page 11 STOP: Finish playback, return to the file browser. PAUSE (||): First press: switch to the pause mode. Subsequent presses: frame-by-frame display (switch to the next frame). (NOTE: This function is available only in models based on Sigma Designs media processors.) To exit the pause mode, press PLAY.
  • Page 12 SUBTITLE: Show/hide the menu for subtitles selection. Select "Setup" item to enter subtitles adjustment mode. In this mode, the following RC buttons are available: UP / DOWN: Move subtitles up/down. LEFT / RIGHT: Change subtitles synchronization correction. P+ / P-: Increase/descrease subtitles font size. 1..6: Choose subtitles font color.
  • Page 13 A (Red): Switch to the sound synchronization adjustment mode, display information on current setting. (NOTE: This function is available only in models based on Sigma Designs and RTD1619 media processors.) Left: decrease adjustment value ("move" the sound backwards in time relatively to the video).
  • Page 14 Information / System Storage to see whether the System Storage flash drive is recognized properly. For more information on the System Storage, please see System Storage . To play a Blu-ray disc, navigate to the Main screen of the file browser, and insert the disc into a Blu-ray drive.
  • Page 15 Left/Right/Up/Down/ENTER/RETURN: Navigate the disc menu. POP UP MENU: Display an interactive menu of the disc (selection of scenes, switching between titles, additional materials, etc). TOP MENU: Switch to the top menu of the disc. A (Red), B (Green), C (Yellow), D (Blue): Perform functions specific to a particular Bluray disc.
  • Page 16 SUBTITLE: First press: display information on current subtitles. Subsequent presses (or SELECT): switch to subsequent subtitles. UP / DOWN: Move subtitles up/down. ANGLE: Choose the viewing angle (if supported by the particular disc). 2nd audio: Turn the secondary audio track on/off, in case such track is present on a particular disc.
  • Page 17 Depending on a particular DVD-Video disc, its loading may take some time (up to several minutes). While a DVD-Video disc is being loaded, a blank screen is shown. After the DVDVideo disc is loaded, the player will start playback of the disc (e.g. will show the disc menu).
  • Page 18 Left/Right/Up/Down/ENTER/RETURN (in DVD menu): Navigate the disc menu. POP UP MENU: Display an interactive menu of the disc (selection of scenes, switching between titles, additional materials, etc). TOP MENU: Switch to the top menu of the disc. STOP: Finish the playback, return to the Main screen of the file browser. PAUSE: First press: switch to the pause mode.
  • Page 19 AUDIO: Show/hide the menu for audio track selection. SUBTITLE: Show/hide the menu for subtitles selection. ZOOM: First press: switch to the picture zooming mode, display the current zoom status. (NOTE: Zoom functionality is limited in models based on Realtek media processors.) Subsequent presses: change zooming mode.
  • Page 20 The player supports playback of Internet Radio stations streamed using HTTP protocol. For information on using Internet Radio, please refer to Internet Radio . IPTV Playback and Recording The player supports playback and recording of IPTV channels streamed using multicast UDP protocol (raw-UDP or RTP-over-UDP).
  • Page 21 Limitations of Particular Models Different models of Dune HD media players are based on different media processors and have differences in the supported the supported media playback functionality. Some of the listed functions may not be supported or may be partially supported on some models.
  • Page 22 Models based on all media processors except Sigma Designs: the following functions have limitations or are absent: fast/slow playback (forward and rewind), sound synchronization adjustment, ANGLE toggle, PIP and 2nd audio toggle in Blu-ray menu, multicast playback, recording of the currently played media stream, Audio CD playback.
  • Page 23 Using Storage Devices dune-hd.com/eng/support/online_manual/using_storage_devices Using USB Drives To connect a USB drive, ensure you are on the main screen of the player menu and connect the USB drive to an USB port of the player. The player will recognize the USB drive, and will show an item corresponding to the USB drive on the main screen.
  • Page 24 Hardware Compatibility NOTE: For models with a 3.5" SATA HDD rack without hot-swap function (Dune HD Base 1.0 and Dune HD Base 2.0), switch off the player before inserting and ejecting the internal HDD. Using Internal 2.5" SATA HDD NOTE: This information is applicable to models having an internal 2.5"...
  • Page 25 If you intend to write data to a HDD via the player, it is recommended to format the HDD to EXT2 or EXT3 filesystem. For example, you may need this if you intend to copy data to the player's attached HDD from network using FTP or SMB accessr, or copy data from other storage devices to this HDD using the file manager of the player.
  • Page 26 Accessing Network Drives From Player dune-hd.com/eng/support/online_manual/accessing_network_drives_from_player The player allows to connect network drives via SMB and NFS protocols. It is possible to connect any number of network drives. Each connected network drive is represented in the Main screen (root folder of the file browser) as a folder, called "network folder". Configuring New Network Folder To manually configure a new network folder (i.e.
  • Page 27 1. Enter the Main screen (root folder of the file browser). 2. Execute the "New Network Folder" action in the context menu. 3. In the appearing window, assign network folder parameters. 4. Set the "name" field to any name which you like. This name will be shown as a folder name in the file browser.
  • Page 28 NOTE: If some network resources are not shown by the player, you may need to wait some minutes and then retry (or press the "MENU" RC button and choose "Refresh" command). Copyright © 2012 -2022 Dune HD. All Rights Reserved.
  • Page 29 Accessing Player from Network dune-hd.com/eng/support/online_manual/accessing_player_from_network You may use the player as a Network-Attached Storage (NAS), and access drives connected to the player from the LAN. If you are unable to access the player from the network, please refer to the "Troubleshooting"...
  • Page 30 Windows clients on the network and access Windows file servers. Thus Macs with OS X 10.2x - 10.6x installed are fully compatible with all Dune HD media players via the SMB protocol. However, the Samba team has moved active development of the project to the more strict GPLv3 license which prevents Apple from realistically using the software commercially.
  • Page 31 Entering Text with Remote Control dune-hd.com/eng/support/online_manual/entering_text_with_remote_control Generally, entering text is carried out the same way as with most cell phones.
  • Page 32 POP UP MENU: show context menu with a list of available commands. They allow you to cut, copy and paste text using the clipboard, much like it is done on a PC. Copyright © 2012 -2022 Dune HD. All Rights Reserved.
  • Page 33 The player will be switched on immediately (within several seconds). Note: you can also configure the player to power off completely when pressing the POWER remote control button (see Setup / Miscellaneous / Advanced / "POWER" remote button). Copyright © 2012 -2022 Dune HD. All Rights Reserved.
  • Page 34 Troubleshooting dune-hd.com/eng/support/online_manual/troubleshooting General Problems TROUBLE: The player does not switch on. SOLUTION: Check if the player is connected to AC mains. Wait at least 60 seconds before switching on the player. TROUBLE: The player turns on, but there is no picture. SOLUTION: If during 60 sec after switching on there is still no picture on the screen, and the player power indicator is lighted, most probably the video output parameters of your player or video input of your TV/monitor/projector are incorrect.
  • Page 35 Digital A/V output connection is not available at all, although everything is properly connected and configured. Periodical disappearing or jumping of picture during video playback or operation of the file browser. Periodic warning on the TV/monitor/projector screen about video mode change during video playback or operation of the file browser.
  • Page 36 It is possible that the temperature requirements were not observed, and there is condensate on internal parts. Unplug the player from the AC mains. Wait until the condensate evaporates, see "Safety Measures" section, and then start using the player normally. It is possible that the device needs to be rebooted.
  • Page 37 For playback of high bitrate video files, please make sure that the player has sufficient (with some reserve) media data reading speed. The speed depends on the data storage drive. If the reading speed is insufficient, there will be playback problems such as video and audio stuttering.
  • Page 38 Network Problems TROUBLE: "Cannot access network folder" error after network folder creation. SOLUTION: Several reasons and solutions of this problem are possible.
  • Page 39 Incorrect type of network folder. Correct it by specifying the correct path to the folder. If you connect to a Windows PC (2000, XP or Vista) and are not familiar with NFS, then specify SMB. Incorrect IP address of the server. Make sure that the IP address of the server is correct.
  • Page 40 Incorrectly configured or disabled network connection between the player and the client PC. Make sure that the player and the client PC are correctly connected to the network (check the network cable connection). Make sure that the network parameters of the player are correct (see Setup menu, Network section).
  • Page 41 7. Switch the player off (using the power button on the player). 8. Switch the player on. The recovered firmware should load in the usual way. NOTE: For Dune HD Ultra and Dune HD Mini models, the firmware recovery procedure is different:...
  • Page 42 1. Put a firmware DFF file at the top level of a HDD attached to the player. 2. Rename the firmware DFF file on the HDD into "dune_firmware.dff". 3. Switch the player on. The player should boot using the "dune_firmware.dff" file on the HDD. 4.
  • Page 43 Some of the listed features may be available only in selected media player models and not available in other media player models. Copyright © 2012 -2022 Dune HD. All Rights Reserved.
  • Page 44 Dune Firmware Zone dune-hd.com/support/my_collection My Collection is a Jukebox application built-in into the firmware of Dune HD media players for automatic indexing and nice visualization of movies collections. All 2018+ models. Pre 2018 models (based on Sigma Designs media processors): all models starting with Dune BD Prime 3.0 (some models require Dune Plus subscription).
  • Page 45 Access to the movie catalog even when drives are detached. All system data about your collection is stored in a special system location, and nothing is stored inside the folders which store video files. So when your folder with video files is not currently accessible by the player (e.g. it is located on a separately stored HDD), you can still work with your collection and browse through all movies, including those located on detached drives.
  • Page 46 Dune HD media players. Information about movies not in your collection The "My Collection" function is based on "Movies" function of Dune HD UI. The "Movies" function is movies encyclopedia with various information about various movies available in the world. It allows you to study the information about movies and related persons (cast and crew) and find interesting movies and persons.
  • Page 47 Integration of streaming services. If an extension plugin which implements an integration with a streaming service is installed, and the movie is available in this streaming service, you can watch this movie in this streaming service by pressing "Play..." button on the movie screen. This function is especially useful for movies which are not in your collection.
  • Page 48 Revise the matches between files and movies (optional). This is not mandatory, but after you indexed a folder, it is usually recommended to review all the files which were added to the index, and matches between these files and movies. Some matches may be wrong and you could need to manually correct them.
  • Page 49 (even if it is not recognized automatically, in most cases it can be found by manually entering a proper movie title or IMDB ID), but in some problematic cases, it can not. Such problematic cases should be rare, and Dune HD is constantly working on reducing the number of such problems.
  • Page 50 Control the playback (play/pause, stop, previous/next, playback position, volume). Full functionality (including Navigator and Now Playing) is available only on the latest generation of Dune HD media player models (starting with Dune HD Neo 4K), and only when using the latest firmware version (190330_0254_r13 or newer).
  • Page 51 Navigator: Show "(empty)" text in empty folders. Navigator: More correct handling of scroll position after orientation changes. Remote: Added autorepeat feature: press and hold button to generate repetitive button presses (supported for arrows, REW/FWD, P+/P-, V+/V- buttons). Remote: Button presses now work quicker (on button press, not on button release). Remote: Bugfix: REW/FWD buttons were mixed with PREV/NEXT.
  • Page 52 Added support for various screens, menus, dialogs which were not supported in the mobile app previously (Kartina.TV / Search, Kartina.TV / Start, Setup / Video, etc). Fixed the problem with "tabs" view type in Dune UI skins. Various other fixes and improvements in the mobile app. You can send your bug reports and suggestions to the following email address: support _at_ dune-hd.com...
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