Samsung 50Q8 C Series User Manual

wall
Before Reading This User
Installation
Manual
• Do not place this apparatus near or over a radiator or heat
register, orwhere it Is exposed to direct sunlight.
=
• Do not place any objects (vases etc.) containing water on
This TV comes with this User Manuai and a n embedded
e-Manual (0 > (left directio11al button) ) @l Settings > this apparatus, as this can-result in a fire or electric shock.
Support > Open e-Manual). • Do not expose this apparatus to rain or moisture.
On the website (www.samsu11g.com), you can download the
• Do not expose this apparatus to dripping or splashing.
manuals and see its contents onyour PC ormobile device.
Mounting the TV on a wall
Warning ! Important
If you mount this TV on a wall, follow
Safety Instructions
the instructions exactly as set out by the
manufacturer. If it is not correctly mounted,
the TV may slide or fall and cause serious
Please read the Safety Instructions before using your TV.
injury to a child or adult and serious damage
Refer to the table below for an explanation of symbols which
to the TV.
may be on your Samsung product.
• Samsung is not liable for product damage or personal
injury when a non-VESA ornon-specified wall mount is
used or when the consumerfails to follow the product
installation instructions.
• You can install your wall mount on a solid wall
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
perpendicularto the floor. Before attaching the wall
DO NOT REMOVE COVER (OR BACK). THERE ARE
mount t o surfaces other than plaster board, contact your
NO USER SERVICEABLE PARTS INSIDE. REFER ALL
nearest dealer for additional information. If you install
SERVICING TO QUALIFIED PERSONNEL.
the TV on a ceiling orslanted wall, it may-fall and result in
&
This symbol indicates that high voltage is
severe personal injury.
present inside. It is dangerous to make any
When installing a wall mount kit, we recommend you
kind of contact with any internal part of
fasten all fourVESA screws.
this product.
• If you wantto install a wall mount kitthat attaches to the
This symbol indicates that this product wall using two top screws only, be sure to use a Samsung
wall mount kit that supports this type of installation. (You
has included important literature
may not be able to purchase this type of wall mount kit,
concerning operation and maintenance.
depending on the geographical region.)
Class II product: This symbol indicates
• Do not mountthe TV at more than a 15 degree tilt.
that a safety connection to electrical earth
(ground) is not required. If this symbol
is not present on a product with a power
Do not install your wall mount kit while your TV
cord, the product MUST have a reliable
is turned on. This may result in personal injury
connection to protective earth (ground).
from electric shock.
AC voltage: Rated voltage marked with
• Do not use screws that are longer than the standard
--- this symbol is AC voltage.
dimension or do not comply with the VESA standard
DC voltage: Rated voltage marked with
screw specifications. Screws that are too long may cause
this symbol is DC voltage.
damage to the inside of the TV set
• For wall mounts that do not comply with the VESA
Caution. Consult instructions for use: This
standard screw specifications, the length of the screws
symbol instructs the userto consult the
may differ depending on the wall mount specifications.
user manual forfurthersafety related
information. • Do not fasten the screws too firmly. This may damage the
product or cause the product to fall, leading to personal
injury.
Power
• Always have two people mount the TV onto a wall.
For 82 inch or larger models, have four people mount
• Do not overloadwaU outlets, extension cords, or adapters
the TV onto a wall.
beyond theirvoltage and capacity. It may cause fire or
electric shock. Refer to the power specifications section of Providing properventilation foryourTV
the manual orthe power supply label on the product for
When you install your TV · • and One Connect Box, maintain
voltage and amperage i11formation.
a distance of at least 4 inches (10 cm) between the TV *and
• Power-supply cords should be placed so that they are not
One Connect Box with other objects {walls, cabinet sides,
likely to be walked on or pinched by items placed upon or
etc.) to ensure proper ventilation. Faili11g to maintain proper
against them. Pay particular attention to cords at the plug
ventilation may result in a fire or a problem with the product
end, at wall outlets, and at the point where they exit from
caused by an increase in its internal temperature.
the appliance.
*: One Connect Box Supported Model Only
Never insert anything metallic into the open parts of this
• When you install your TV with a stand or a wall mount, we
apparatt1s. This may cause electric shock.
strongly recommend you use parts provided by Samsung
• To avoid electric shock, never touch the inside of this
Electronics only. Using parts provided by another
apparatus. Only a qualified technician should open this
manufacturer may cause difficulties with the product or
apparatus.
result in injury caused by the product falling.
• Be sure to plug In the power cord until it is firmly seated.
When unplugging the power cord from a wall outlet,
always pull on the power cord's plug. Never unplug it by
PlJlling on the power cord. Do not touch the power cord
with wet hands.
• If this apparatus does not operate normally - in particular,
if there are any unusual sounds or smells coming from it ­
unplug it immediately and contact service center.
• To protect this apparatus from a lightning storm, orto
leave it unattended and unused for a long time, be sure to
unplug it from the wall outlet and disconnect the antenna
or cable system.
- Accumulated dust can cause an electric shock, an
electric leakage, or a fire by causing the power cord to
generate sparks and heat by causing the Insulation to
deteriorate.
• Use only a properly g rounded plug and wall outlet
- An improper ground may cause electric shock or
equipment damage. (Class I Equipment only.)
• To turn off this apparatus completely, disconnect It from
the outlet. To ensure you can unplug this apparatus
quickly if necessary, make sure that the wall outlet and
power plug are readily accessible.
Operation
Safety Precaution
Caution: Pulling, pushing, or climbing
• This apparatus uses batteries. In your community, there
on the TV may cause the TV to fall. In
might be environmental regulations that require you to
particular, ensure your children do not
dispose of these batteries properly. Please contact your
hang on or destabilize the TV. This action
local authorities for disposal or recycling-information.
may cause the TV to tip over, causing
• Store the accessories {remote control, batteries, or etc.) in
serious injuries or death. Follow all safety
a location safely out of the reach of children.
precautions provided in the Safety Flyer
• Do not drop or strike the product. If the product is
included with your TV. For added stability
damaged, disconnect the power cord and contact a
and safety, you can purchase and install
service center.
the anti-tip device, refer to "Preventing
• Do not dispose of remote control or batteries in a fire.
the TV from falling.'
• Do not short-circuit, disassemble, or overheat the
WARNING: Never place a television set In an batteries.
unstable location. The television set may fall, • CAUTION: There is danger of an explosion if you replace
the batteries used in the remote with the wrong type of
causing serious personal injury or death. Many
battery. Replace only with the same or equivalent type.
injuries, particularly to children, can be avoided
by taking simple precautions such as: • WARNING - TO PREVENT THE SPREAD
OF FIRE, KEEP CANDLES AND OTHER
Always use cabinets or stands or mounting methods
ITEMS WITH OPEN FLAMES AWAY FROM
recommended by Samsung.
THIS PRODUCT AT ALL TIMES.
• Always use furniture that can safely support the television
set
Caring forthe TV
• Always ensure the television set is not overhanging the
edge of the supporting furniture.
• To clean this apparatus, unplug the power cord from
• Always educate children about the dangers of climbing
the wall outlet a nd wipe the product with a soft, dry
on furniture to reach the television set or its controls.
cloth. Do not use any chemicals such as
• Always route cords and cables connected to your
alcohol, thinners, insecticide, airfresheners, lubricants, or
television so they cannot be tripped over, pulled or
detergents. These chemicals can damage the appearance
grabbed.
of the TV or erase the printing on the product.
• Never place a television set in an unstable location.
• The exterior and screen of the TV can get scratched during
• Never place the television set on tall furniture (for
cleaning. Be sure to wipe the exterior and screen carefully
example, cupboards or bookcases)without anchoring
using a soft cloth to prevent scratches.
both the furniture and the television set to a suitable
• Do not spray water or any liquid directly onto theTV. Any
support.
liquid that goes Into the product may cause a failure, fire,
• Never place the television set on cloth or other materials
or electric shock.
that may be located between the television set a11d
Internet securlty
supporting furniture.
• Never place items that might tempt children to climb,
Samsung takes a number o f steps to protect its lntemet­
such as toys and remote controls, on the top of the
compatible Smart TVs against unauthorized incursions and
television orfurniture on which the television is placed.
hacking. For example, certain sensitive communications
If the existing television set is going to be retained and
between the TV and the Internet servers are encrypted. In
relocated, the same considerations as above should be
addition, the TV's operating system has adopted controls to
applied.
prevent the installation of unauthorized applications.
• When you have to relocate or lift the TV for replacement or
Although we take steps to protect yourSmartTV and
cleaning, be sure not to pull out the stand.
personal information, no Internet- c onnected device or
transmission is completely secure. We therefore encourage
Preventing the TV from faUino
you to take additional steps to safeguard your TV, secure your
Internet connection, and minimize the risk of unauthorized
access. These steps are listed below:
• When Samsung releases software updates to improve
the security of your TV, you should promptly install these
updates. To automatically receive these updates, turn on
Auto Update In the TV's menu {�>
button) > ®Settings > Support > Software Update > Auto
Update). When an update is available, a popup message
Wall-anchor appears on the TV screen. Accept the software download
(not supplied) and update by selecting Yes when prompted. Take steps
to secure yourwireless access point and network. Your
access point's manual should provide additional details
about how ta implement the following measures:
Secure yourwireless access point's management
settings with a unique password to prevent
1. Using the appropriate screws, 'firmly ·fasten a set of unauthorized changes to security related settings.
brackets to the wall. Confirm that the screws are firmly - Implement standard encryption (e.g., WPA2
encryption) on your wireless access point to secure
attached to the wall.
- You may need additional material such as wall anchors yourwireless network signal.
depending on the type of wall. - Secure access to yourwireless network with a hard-to­
2. Using the appropriately sized screws, firmly fasten a set of guess password.
brackets to the TV. - Confirm your access poinrs firewall setting is enabled
{if applicable).
- For the screw specifications, referto the standard
- Make sure that all your Internet-connected devices are
screw part in the table on the Unpacking and
Installation Guide. behind yournetwork's firewall.
3. Connectthe brackets fixed to the TV and the brackets
- If your access point or modem has a standby mode
fixed to the wall with a durable, heavy-duty string, and
button, use it to disconnect your home network from
then tie the string tightly.
tile Internet when rt is not in use.
- Install the TV near the wall so that it does not fall
• Use strong passwords for all your Internet accounts
backwards.
{Netflix, Facebook, etc.).
- Connect the string so that the brackets fixed to the
• If any unexpected messages appearon your TV screen
wall are at the same height as or lower than the
requesting permission to link a device or enable a remote
brackets fixed to the TV.
session, do NOT accept
• Do not visit suspicious websites and do not install any
suspicious programs. We recommend that users install
only those authorized apps provided by Samsung through
Samsung Smart Hub.
wax,
01 Con necting the TV to
the One Con nect Box
(One Connect Box Supported Model only)
For more information about how to connect via the One
t ·
Connect Bax, referto Unpacking and Installation Guide.
Do not use the One Connect Box in the
upside-down or upright position.
� • Take care nottosubjectthe cableto any of
the actions below. The One Connect Cable
con t ains a power circuit.
Pressing Electric
Bending Twisting Pulling
on shock
�-�ing the One Connect cable holder
You can use the One Connect cable holder to tidy up the
cables while installing the wall mount.
benzene,
02 Initia l Setup
f
When you tum on yourTV orthefirsttime, It immediately
starts the Initial Setup. Follow the instructions displayed on
the screen and configure the TV's basic settings to suit your
viewing environment.
Using the TV Controller
You ca11 turn on the TV with the TV Controller button at
the bottom of the TV, and then use the Control menu. The
Control menu appears when the TV Controller button is
pressed while the TV is On.
• The position a11d shape of the buttons at the bottom of
the TV may differ depending on the model.
• The screen may dim if the protective film on the
SAMSUNG logo or the bo t tom of the TV is not removed. If
protective film is attached, remove the film.
� Control menu
@
= TV Controller button / Remote control sensor /
Microphone switch
0
(left directional
TV Controller button / Remote control sensor
ii!)
Microphone switch
How to turn on and off the Micro p hone
Type A Type B
* : On H Off
You can turn on or off the microphone by using the switch
at the bottom of the TV. If microphone is turned off, Atl voice
and sound features using microphone are not available.
• This function is supported only In QN8**C/QN9**C/Q7*C/
Q8*C/QN8*C/QN9*C/S9*C Series.
• The position and shape of the microphone switch may
differ depending on the model
• During analysis using data from the microphone, the data
is not saved.
The image shown here is for illustrative purposes
only and may be subject to change.
P R I N T E D I N M EX I C O
O B PN: N/ A S H N M DL: Q N 65O80CDFXZA
ADD:QN75Q80CDFXZA
SC: 12-11-2023
Display Resolution
03 Troubleshooting and
04 Specifications and
Maintenance
Other I nformation
Troubleshooting
Specifications
For more information, refer to "Troubleshooting" in the
=
e-Manual.
QN8**C/QN9**C Series: 7680 x 4320
9
> (left directional button) > ® Settings > Support >
Other models: 3840 x 2160
Open e-Manual > Troubleshooting
Sound (Output)
If none of the troubleshooting tips apply, please visit "www.
CU7/CU8/QE1C/Q6*C/Q7*C Series: 20 W
samsung.com" and click Support or contact a service center.
Q80CA Series: 40 W
Q80CD Series: 60 W (50Q80CD model: 40 W)
• This panel is made up of sub pixels which require
QN85CA/QN90CA Series: 60 W
sophisticated technology to produce. There may be,
QN85CD/QN90CD Series: 70 W
however, a few bright or dark pixels on the screen. These
{43QN90C model: 20 W, SOQN90C model: 40 W)
pixels will have no impact on the performance of the
S89CA/S89CB/590CA Series: 40 W, S90CD Series: 60 W
product.
QN95C/S9SC/QN800C Series: 70 W
• To keep your TV in optimum condition, upgrade to the
=
QN850C/QN900C Series: 90 W
latest software. Use the Update Now or Auto Update
<9 QN990C Series: 120 W
functions on the TV's menu > (left directional
button) > ® Settings > Support > Software Update > Operating Temperature
Update Now or Auto Update). 50 °Fto104 °F (l0 •eta 40
Operating Humidity
The TV won't turn on.
10 % to 80 %, non-condensing
• Make sure that the power cord is securely plugged into
Storage Temperature
the product and the wall outlet.
-4 °Fto1l3 °F (-20
• Make sure that the wall outlet is working and the remote Storage Humidity
control sensor at the bottom of tl1e TV is lit and glowing 5 % to 95 %, non-condensing
a solid red.
• Try pressing the TV Controller button at the bottom of the Notes
• This device is a Class B digital apparatus.
TV to make sure that the problem is not with the remote
• For information about the power supply, and more
co11trol. If the TV turns on, refer to "The remote control
Information about power consumption, refer to the
does not work."
information on the label attached to the product.
The remote control does not work.
On most models, the label Is attached to the back of
• Check if the remote controlse11sor at the bottom of the
the TV. (On some models, the label is inside the cover
TV bli11ks when you press the�button on the remote
terminal.)
control.
- On One Connect Box models, the label is attached to
- CU7 Series (except for CU77** model): If it does not
the bottom of the One Connect Box.
blink, replace the remote control's batteries. Make
• To connect a LAN cable, use a CAT7 (*STPtype) cable for
sure thatthe batteries are installed with their poles
the connection. (100/10 Mbps)
t
(+/-) in the correct direction. Alkaline ba teries are
* Shielded Twisted Pair
recommended for longer battery life.
• The images and specifications of the Unpacking and
- Other models: When the remote's battery is
Installation Gulde may differfrom the actual product.
discharged, charge the battery using the USB charging
Decreasing power consumption
port ((-type), or turn over the remote to expose the
solar cell to light
When you shut the TV off, it enters Standby mode. In Standby
• Try pointing the remote directly atthe TV from 5 ft. to 6 ft.
mode, it continues ta draw a small amount of power. To
{1.5-1.8 m) away.
decrease power consumption, unplug the power cord when
• If your TV came with a Samsung Smart Remote (Bluetooth
you don't intend to use the TV for a long time.
Remote), make sure to pair the remote to the TV. To pair
ei O
a Samsung Smart Remote, press the and buttons
Licenses
togetherfor3 seconds.
tt Dolby A.udio
Eco Sensor and screen
brightness
POWERED BY
Q U I C K S ET, .
Eco Se11sor adjusts the brightness of the TV automatically.
This feature measures the light in your room and optimizes =
the brightness of the TV automatically to reduce power
H EVcAdvance
consumption. If you want to turn this off, go to � >
H E
{left directional button) > $Settings > All Settings >
�C
General & Privacy > Power and Energy Saving > Brightness
Covered by Patents at patentlist.hevradvance.com
Optimization.
• The eco sensor is located at the bottom of the TV. Do
HDm1· ·
not block the sensor with any object This can decrease
picture brightness.
The terms HDMI and HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademari<s or registered
trademarks of HDMI Licensing Administrator, Inc. in the
United States and other countries.
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