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Hydrafacial Syndeo
Instructions for Use
P/N
1900125-C
Rev. 10/28/2024

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Summary of Contents for hydrafacial Syndeo

  • Page 1 Hydrafacial Syndeo ™ Instructions for Use 1900125-C Rev. 10/28/2024...
  • Page 2 ™ ™ User Guide. For a complete listing of all U.S. Registered trademarks, go to www.hydrafacial.com/patents. This product and its use are covered by one or more U.S. and International patents. Patent info: hydrafacial.com/patents. These intellectual property rights (IPR’s) remain the exclusive property of Hydrafacial LLC or its licensors.
  • Page 3 HYDRAFACIAL Syndeo Instructions for Use ™ Contents Before You Start Introduction Technical Specifications Environmental Conditions Safety Information Getting Started Unpacking System Components Set–Up Operating Instructions On, Off, and Standby/Sleep Modes Touchscreen Gesture Control Functions Perform Treatment Cleaning and Maintenance Cleaning and Maintenance Handpiece Cleaning Manifold Cleaning...
  • Page 4 System! You can have the utmost confidence in this leading ™ edge system designed in the USA by Hydrafacial LLC. The Hydrafacial System is a modular system that may include other modes of operation not available in the EEA. Separate User Guides are provided for all optional modalities. The System is intended to be used in clinics, and aesthetic practices by trained practitioners, and aesthetic professionals –...
  • Page 5 • Patients should be advised to use a sunscreen with a sun protection factor of 30 or higher following treatment. • LightStim Elispa™ or other LED light therapy devices in conjunction with Hydrafacial products and protocols is at the discretion of the user. Review LightStim Elipsa™ Safety information to determine treatment eligibility and safety guidelines.
  • Page 6 Under 70 dB Sound Pressure Level at 1 meter Visual Indicators LCD display with system messages LCD display with system messages Instrument Maker/Model Hydrafacial LLC / Hydrafacial Syndeo Hydrafacial LLC / Hydrafacial Syndeo ™ ™ Dimensions 117 cm / 46 in (H) x 50.8 cm / 20 in (W) x 45.8 cm /18 in (D) 117 cm / 46 in (H) x 50.8 cm / 20 in (W) x 45.8 cm /18 in (D)
  • Page 7 HYDRAFACIAL Syndeo Instructions for Use ™ Safety Information Product Marking Symbols Caution and Marking Symbols Description Description Symbol Symbol General Warning or Caution Calls attention to a procedure, practice, or condition that The Exclamation Symbol appears in Warning and Caution could possibly cause bodily injury or death.
  • Page 8 System are trained as required by local/national regulations. ™ Do not operate the unit before being trained. For any questions regarding training, contact The Hydrafacial Company or your local distributor. Be sure to read the User Guide thoroughly before setting up the System. If you experience mechanical and/or electrical difficulties with your unit, contact your local distributor.
  • Page 9 IEC 61000-4-8:2009 IEC 61000-4-11:2020 +AC:2020+AC2022 ISO 7637-2 Portable RF communications equipment should be used no closer than 15 cm/6 in to any part of the Hydrafacial System, including cables specified by Hydrafacial LLC. Otherwise, degradation of the performance of this equipment could result. To prevent electric shock, do not remove the instrument cover. There are no user-serviceable parts inside.
  • Page 10 If the System is damaged, notify Hydrafacial LLC or your local distributor and they will assist you in the repair or replacement of your System.
  • Page 11 HYDRAFACIAL Syndeo Instructions for Use ™ System Components Gesture control sensors Camera Touchscreen Tray Facial lymphatic Handpiece cradle cradle Manifold buttons Pick-up tubes For solution bottles For skin solution and system cleaning solution bottles Wheels (front wheels with brakes) 1900125-C...
  • Page 12 HYDRAFACIAL Syndeo Instructions for Use ™ Back panel: #Gunkie canister USB port Power button for #Gunkie light magnifier Power Ethernet port switch 1900125-C...
  • Page 13 Connect the clear twist lock (Supply Line) to the cartridge and secure it by twisting the lock until hand tight. To prevent the lock from breaking, do not overtighten the twist lock. Snap tubing connector onto the Syndeo Device. Press metal tab on the device to allow for connection. This connects both tubes to the Syndeo device.
  • Page 14 Push the bottle up until it clicks in. Do not twist the bottle once inserted. The Syndeo system solution bottle controls are located on the bottom of the screen within the treatment steps. The Syndeo system automatically selects and deselects the recommended solution bottle based on the respective treatment step.
  • Page 15 During normal use of the Syndeo device: • Operator: The operator should be positioned adjacent to the control interface of the Syndeo device, ensuring they can easily access the controls and monitor the treatment. The operator should maintain a safe distance from any moving parts or areas identified as potential trapping zones.
  • Page 16 The touchscreen has been preset for optimal performance with the Hydrafacial program. Thus, you cannot and will not need to adjust the monitor.
  • Page 17 Pre-Treatment Screens Get to know your client’s history and skin status. Personalize and prep for their treatment in Syndeo’s Pre-treatment Screens. • Select Add a Treatment to add on another treatment for this visit. • Select Edit Treatment to adjust the treatment plan for this visit.
  • Page 18 HYDRAFACIAL Syndeo Instructions for Use ™ Gesture Control Functionality To minimize screen touching, gesture control functionality allows for intuitive Treatment Step and quick in-treatment navigation and vacuum control. Treatment Step Navigation • Navigate to the next step in a treatment: Wave your hand from right to left above one of the sensors.
  • Page 19 HYDRAFACIAL Syndeo Instructions for Use ™ Settings Turn On/Off Gesture Control Adjust User Session Timeout *Adjust Machine Color Change Language Adjust Screen Brightness Change WiFi Adjust Sound Add Credit Code Adjust Business Hours Access Software Version Set Date & Time View User Manual...
  • Page 20 HYDRAFACIAL Syndeo Instructions for Use ™ Prepare for the treatment on the Your Treatment Overview Screen. You can edit the personalization options and treatment directly by selecting the respective options. Select Confirm Treatment when you are ready to begin the treatment.
  • Page 21 HYDRAFACIAL Syndeo Instructions for Use ™ Handpiece Cleaning The Hydrafacial handpiece tubing chambers must be cleaned and disinfected using the cleaning brush. ™ On the screen, select Menu. Then, select Handpiece Rinse from the System Rinses. Open the control valve on the handpiece.
  • Page 22 HYDRAFACIAL Syndeo Instructions for Use ™ Manifold Cleaning Perform after every 50 treatments or every week (whichever comes first). On the screen, select Menu. Then, select Manifold Clean from the System Rinses. Remove solution bottles from the manifold. Have a towel handy to catch any dripping liquid. Prepare your Handpiece for the Rinse. Ensure the Handpiece is connected and attach the Cleaning Cap to the Tip.
  • Page 23 Empty bottle Make sure your skin solution bottle is not empty. Make sure that your Hydrafacial handpiece is properly connected to the side of the Improper connection skin solution station block, and to the waste canister. Also, make sure that the lid is firmly attached to the waste canister.
  • Page 24 HYDRAFACIAL Syndeo Instructions for Use ™ Warranty Policy Who Is Covered: This Warranty Policy (the “Warranty Policy”) applies and extends only to the original customer (the “Customer”) that purchased a Hydrafacial Device (the “Device”) from HydraFacial LLC or its authorized affiliated entities (together, the “Company”) in the country where the sale occurred. This Warranty Policy is non-transferable and non-assignable by the Customer. In the event that a Customer attempts an unpermitted assignment of the Customer’s rights under this Warranty Policy to a third party (a “Third Party”), the Company shall no longer have any duty to fulfill any of its obligations under this Warranty Policy to the...
  • Page 25 HYDRAFACIAL Syndeo Instructions for Use ™ What Is Not Covered: This Warranty Policy does not cover any Device, equipment, or Item which has been damaged by ordinary wear and tear, accident, misuse, abuse, or modification, or which has been used in violation of the Device’s and/or Item’s instructions or for any purpose other than one for which it was manufactured, or caused by unauthorized repair, use of unauthorized...
  • Page 26 HYDRAFACIAL Syndeo Instructions for Use ™ How To Obtain Service: To obtain service under this Warranty Policy (and under any Extension Year purchased via an Extended Service Contract), the Customer must contact the Company’s Technical Support team within the applicable warranty period. The Company’s...
  • Page 27 HYDRAFACIAL Syndeo Instructions for Use ™ The Company does not offer Extend Service Contracts for an Extension Year in certain countries and/or regions. Customers are encouraged to contact the Company to see if they are eligible to purchase an Extended Service Contract for an Extension Year on its Device. If the Company does not offer Extended Service Contracts for an Extension Year in the country and/or region where the Customer is located, the Device will only be covered under this Warranty Policy for the duration of the Standard Warranty Period.
  • Page 28 Hydrafacial LLC 3600 E. Burnett St. Long Beach, CA 90815 USA (800) 603-4996 (562) 597-0102 • hydrafacial.com Designed in California, USA...

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