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Neptune X-Pro Installation Manual And User's Manual

Full inverter pool pump
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NEPTUNE X-PRO
FULL INVERTER POOL PUMP
INSTALLATION GUIDE
AND USER MANUAL
THANK YOU FOR PURCHASING A NEPTUNE FULL INVERTER POOL PUMP.
Please read the manual thoroughly before installing or using the product.
Keep this manual for future reference.

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Summary of Contents for Neptune X-Pro

  • Page 1 NEPTUNE X-PRO FULL INVERTER POOL PUMP INSTALLATION GUIDE AND USER MANUAL THANK YOU FOR PURCHASING A NEPTUNE FULL INVERTER POOL PUMP. Please read the manual thoroughly before installing or using the product. Keep this manual for future reference.
  • Page 3 TABLE OF CONTENTS Page SECTION 1: IMPORTANT WARNINGS AND SAFETY INFORMATION ............... 4 SECTION 2: PACKAGING CONTENTS ......................... 5 SECTION 3: PRODUCT SPECIFICATIONS ........................ 5-6 3.1: PRODUCT DIMENSIONS ........................... 5 3.2: TECHNICAL DATA ............................... 6 3.3: OPERATING CONDITIONS ..........................6 SECTION 4: INSTALLATION ............................
  • Page 4 SECTION 1: IMPORTANT WARNINGS AND SAFETY INFORMATION This manual contains important information about the installation, operation, and safe use of this product. This information should be given to the owner and/or operator of the pool pump. When installing and using the pool pump, basic safety precautions should always be followed. Failure to follow safety warnings and instructions in this manual can result in serious injury and/or damage to your equipment.
  • Page 5 SECTION 2: PACKAGING CONTENTS The following items are included in the packaging of the pool pump. Please contact your authorised dealer if any items are damaged or missing. Inverter Pool Pump x 1 User Manual x 1 Unions x 2 RS485 Communication Cable x 1 Lid Loosening Tool x 1 SECTION 3: PRODUCT SPECIFICATIONS...
  • Page 6 3.2: TECHNICAL DATA Model NPX1100 NPX1500 NPX2000 NPX2500 Input Power (kW) 1.05 1.75 Input Power (hp) Voltage (V/Hz) 220-240 / 50/60 Maximum Flow Rate (L/min) Flow Rate @ 8m Head (L/min) Dimensions (mm) 690 x 270 x 340 Net Weight (kg) Gross Weight (kg) 20.5 20.5...
  • Page 7 4.2: PLUMBING THE POOL PUMP 1. For optimisation of the pool plumbing, it is recommended to use 50mm PVC pressure pipe. When installing the inlet and outlet fittings, use special sealant for PVC material. 2. The dimensions of the suction line should be the same or larger than the inlet line diameter, to avoid the pump sucking air, which will affect the pump’s efficiency.
  • Page 8 SECTION 5: TOUCHPAD OVERVIEW ① Power consumption ② Running capacity / Flow rate   ③ WIFI indicator  ④ Unit of flow  ⑤ Timer period  ⑥ Timer 1/2/3/4  Backwash/unlock Up/down: to change the value (capacity/flow/time) Switch between Manual Inverter Mode and Auto Inverter Mode Manual Inverter Mode: The running capacity will be set manually between 30%-120% Auto Inverter Mode: The running capacity will be automatically adjusted...
  • Page 9 6.3: SELF-PRIMING Each time the pump is started, it will start self-priming. 1. The pump will start counting down from 1,500 seconds. When the system detects the pump is full of water, it will stop counting down and exit priming automatically. 2.
  • Page 10 NOTE: • When the pipeline pressure is too high, to maintain an adequate flow rate, set the running capacity to 105%- 120%. The pump will run at a higher speed but will not exceed the rated power of each model. •...
  • Page 11 6.10: TIMER MODE The pump has 4 separate timers to program the pump’s on/off and running capacity. Press to enter the timer settings. Press to set the local time. Press to confirm and move to timer-1 setting. Press to choose the desired running periods, running capacity or flow rate. When % icon is flashing, press to set the flow rate.
  • Page 12 Skimmer cycle (hour) Skimmer duration (minute) Skimmer mode preset number Skimmer speed 6.12: SPEED LIMIT The speed limit of the running capacity can be set to meet the flow requirements of other equipment such as sand filters. The speed limit of the running capacity can be set from 60% – 100% in the parameter settings. (see Section 6.13). 100% means no speed limit.
  • Page 13 6.13: PARAMETER SETTINGS Restore factory setting Under OFF mode, hold both for 3 seconds Check the software version Under OFF mode, hold both for 3 seconds Under OFF mode, hold both for 3 seconds to enter the parameter setting. Enter the parameter Press until you reach the desired parameter address.
  • Page 14 SECTION 7: EXTERNAL CONTROLLER (OPTIONAL) An external controller can be used via the following contacts. If more than one external control is enabled, the priority is: Digital Input > RS485 > Panel Control. Connector for configurable user inputs, including Digital Input and RS485 Relay Output (Optional) AC Power Input 7 PIN connector...
  • Page 15 1. Digital Input: The running capacity is determined by the state of digital input. • When PIN4 connects with PIN5, the pump will be mandatory to stop; if disconnected, the digital controller will be invalid. • When PIN3 connects with PIN5, the pump will be mandatory to run at 100%; if disconnected, the control priority will be back on panel control.
  • Page 16 SECTION 10: WIFI OPERATION 10.1: App Download and Account Registration 1. Download the InverFlow App, available on iOS and Android. 2. Register/sign up via email or 3 party application. Email: Visit www.poolpro.com.au for more information Page 16...
  • Page 17 party application: 10.2: Create a Home Set a Home Name and choose the location of the device. It is recommended to set the location so the weather can be shown in the App for your convenience. Visit www.poolpro.com.au for more information Page 17...
  • Page 18 10.3: App Pairing Via WiFi and Bluetooth Network requirements: 2.4GHz; 2.4Ghz and 5GHz into one SSID; but no separate 5GHz network. 1. Ensure the pump is on before you start App pairing. 2. Ensure your phone is connected to WiFi and your Bluetooth is on. 3.
  • Page 19 10.4: App Pairing Via WiFi Only 1. Ensure the pump is on before you start App pairing. 2. Ensure your phone is connected to WiFi. 3. On the pump, press for 3 seconds until you hear a “Beep” to unlock the screen. Press for 5 seconds until you hear a “Beep”...
  • Page 20 10.5: App Operation – Auto Inverter Mode Change flow rate units Error code list Real-time power consumption Turn the control dial to set the flow rate Auto Inverter mode Timer Data On/Off Backwash 10.6: App Operation – Manual Inverter Mode Change flow rate units Error code list Real-time power...
  • Page 21 10.7: App Operation – Setting the Timer • Time variance is ±30s. • In order to avoid overlapping timing points, it is recommended that there is at least a 2 minute time gap between the end of the first timer and the start of the next timer. Visit www.poolpro.com.au for more information...
  • Page 22 10.8: App Operation – Sharing Devices with Family Members After pairing, if your family members also want to control the device, please let your family members register on the InverFlow App first, and then the administrator can operate as below: NOTE: •...
  • Page 23 SECTION 11: TROUBLESHOOTING Problem Possible causes and solution • Power supply fault, disconnected or defective wiring. • Fuses blown or thermal overload open. Pump does • Check the rotation of the motor shaft for free movement and lack of obstruction. not start •...
  • Page 24 Error Item Details Code Description Master driver board error：The master driver board is faulty. E103 Process Same process as E002. Phase-deficient protection：Motor cables are not plugged into the master Description drive board. E104 Process Same process as E002. AC current sampling circuit failure：When the pump power is off, the bias Description voltage of the sampling circuit is out of the range of 2.4V to 2.6V.
  • Page 25 SECTION 12: DISPOSAL When disposing of the product, please sort the waste products as electrical or electronic product waste, or hand it over to the local waste collection system. The separate collection and recycling of waste equipment at the time of disposal will help ensure that it is recycled in a manner that protects human health and the environment.
  • Page 26 Ref # Stock Code DESCRIPTION 1, 2 & 3 NPXP001 Union Tail, Union O-Ring & Union Nut NPXP002 Threaded Tail OR955M Threaded Tail O-Ring Pump Body SBN3 Pump Basket OR956M Pump Lid O-Ring LD017 Pump Lid (Transparent) NPXP004 Lid Locking Ring NPXP005 Lid Loosening Tool NPXP006...
  • Page 27 Please register your product online at www.poolpro.com.au/product-registration. • The limited warranty for the Neptune X-Pro Inverter Pool Pump (models NPX1100, NPX1500, NPX2000 & NPX2500) covers manufacturer’s defects in materials and workmanship for 4 years on all parts and labour. If the pool pump is installed in a commercial setting, the warranty period is 1 year on all parts and labour.
  • Page 28 AG129-IW-03...

This manual is also suitable for:

Npx1100Npx1500Npx2000Npx2500