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WiiM Ultra User Manual
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WiiM Ultra User Manual

Hi-res music streamer, digital hub for music
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WiiM Ultra User Manual
Version 1.2
12/30/2024
WiiM Ultra: Hi-Res Music Streamer
Digital Hub For Your Music

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Summary of Contents for WiiM Ultra

  • Page 1 WiiM Ultra User Manual Version 1.2 12/30/2024 WiiM Ultra: Hi-Res Music Streamer Digital Hub For Your Music...
  • Page 2 Power On the WiiM Ultra ..................32 Download and Install the WiiM Home App............33 Set Up the WiiM Ultra .................... 34 Configure the WiiM Ultra in the WiiM Home App ..........44 Fill Your Home with Sound ..................45 WiiM Ultra Configuration ..................46 Select Audio Input Source and Configure Audio Input .........
  • Page 3 DLNA ........................63 11. All Music in One App ....................64 12. Multi-room Audio and Stereo Pairing ..............65 WiiM Multi-room Audio and Stereo Pairing ............65 Amazon Alexa Multi-room Audio ................67 Google Cast Multi-room Audio ................68 13. Advanced Features ....................69 Firmware Updates ....................
  • Page 4 Each product we design features top-tier craftsmanship and an intuitive user interface. The WiiM Ultra, our flagship music streamer, serves as the central digital hub for your audio ecosystem. Boasting audiophile-grade components, rich audio connections, and a vibrant 3.5” full-color touchscreen, it delivers Hi-Res streaming, advanced room correction, and smart home integration.
  • Page 5 WiiM device, allowing you to relish the sound throughout your entire home, all in sync. ⚫ Home Theater Integration: The WiiM Ultra can be used as a bridge between your home theater system and the WiiM ecosystem. By connecting the Ultra to your AV...
  • Page 6 WiiM Ultra User Manual Version 1.2 12/30/2024 speakers and synchronize audio playback with other WiiM devices for a cohesive audio experience.
  • Page 7 12/30/2024 Other Devices Needed to Use the WiiM Ultra To use the WiiM Ultra, you will need a few essential devices and components. Here's a list of what you'll need: ⚫ Audio System: The WiiM Ultra is designed to connect to an existing audio system.
  • Page 8 12/30/2024 Audio Devices Work with the WiiM Ultra The WiiM Ultra can work with your audio source devices, smart speakers, and other legacy stereo systems, DAC, amplifier, speakers, or soundbars etc. The audio source device includes TV, record player and MP3 player. The block diagram below shows how you can...
  • Page 9 WiiM Ultra User Manual Version 1.2 12/30/2024 2. What’s in the Box WiiM Ultra 2． WiiM Voice Remote 3． Quick start guide Phono ground adapter 100~240V AC power cable HDMI cable RCA audio cable Optical audio cable...
  • Page 10 WiiM Ultra User Manual Version 1.2 12/30/2024 3. Technical Specifications Category Specification Audio Amplification Main Purpose Connected to amplifier or powered speaker for streaming Pair with a Sub USB Port (Storage/Audio Out) Wireless Connectivity Wi-Fi 6 (Upgradeable to Wi-Fi 6E via software update) Bluetooth BT 5.3...
  • Page 11 WiiM Ultra User Manual Version 1.2 12/30/2024 AirPlay 2 2-Way Bluetooth Roon Ready DLNA Spotify Connect & TIDAL Connect Gapless Playback 10-Band Graphic and Parametric EQ WiiM Music Streaming Platform Quad Core A53 DRAM 512 MB Flash 512 MB HDMI ARC: ⚫...
  • Page 12 WiiM Ultra User Manual Version 1.2 12/30/2024 Line Out: ⚫ Maximum output: 2.1V RMS ⚫ SNR: 121 dB (A-wt) ⚫ THD+N (1 kHz): 0.00018% (-115 dB) for 44.1k to 192k ⚫ FR curve: +/- 0.05 dB Optical Out (up to 192 kHz/24-bit)
  • Page 13 WiiM Ultra User Manual Version 1.2 12/30/2024 4. WiiM Ultra Controls, Interfaces, and Lights Front Panel Controls and Lights Each numbered control or interface on the front panel is explained below: Shows the playback status and allows control LCD Display of the WiiM Ultra.
  • Page 14 WiiM Ultra User Manual Version 1.2 12/30/2024 Back Panel Interfaces Each numbered control or interface on the back panel is explained below: Connects to external audio sources such as CD LINE IN players, audio players, and TVs for analog audio input.
  • Page 15 WiiM Ultra User Manual Version 1.2 12/30/2024 USB OUT: Outputs high quality audio to an external DAC or other audio device with a USB audio input. Note: Use a USB hub to connect both USB IN and USB OUT simultaneously.
  • Page 16 WiiM Ultra User Manual Version 1.2 12/30/2024 WiiM Voice Remote You can use the provided WiiM Voice Remote to effortlessly control the WiiM Ultra. For detailed instructions, refer to How to Set Up Your WiiM Voice Remote. Each numbered control on the WiiM Voice Remote is explained below: Standby Press to put the WiiM Ultra into standby mode.
  • Page 17 WiiM Ultra User Manual Version 1.2 12/30/2024 Voice Control Press and hold to give voice commands. Volume Up Press to increase the speaker volume. Press to return to the previous playback or restart Previous the current playback. Play/Pause Press to start or pause the current playback.
  • Page 18 WiiM Ultra User Manual Version 1.2 12/30/2024 LED Status Lights LED Color/Pattern State Fast Flashing White Boot-up Slow Flashing White OOBE/Ready to setup Slow Flashing Green Bluetooth ready to pair Fast Flashing White and Green Connecting to Wi-Fi Solid White...
  • Page 19 Audio Output via Bluetooth Out. Notes: ⚫ The WiiM Ultra outputs audio to only one of these interfaces at a time, aside from the optional Sub Out. ⚫ Selecting the appropriate audio output port is crucial to ensure sound output.
  • Page 20 12/30/2024 Scenario 1: Line Out (Powered Speakers, Amplifiers, AV Receivers) The LINE Out interface on the WiiM Ultra is typically used to connect to the external audio equipment, e.g., powered speakers, amplifiers, or AV receivers to output high-quality analog audio playback.
  • Page 21 12/30/2024 Scenario 2: Optical Out (Soundbars, DACs, or AV Receivers) The Optical Out interface on the WiiM Ultra is typically used to connect to the external device, e.g., soundbars, DACs, or AV receivers, to output digital audio playback. Cable Requirement: Use a TOSLINK optical cable as below: Cable Connection Steps: Plug one end of the cable into the Optical Out port on the WiiM Ultra.
  • Page 22 12/30/2024 Scenario 3: COAX Out (DACs, AV Receivers, or Amplifiers) The COAX Out interface on the WiiM Ultra is typically used to connect to the external device, e.g., DACs, AV receivers, or amplifiers supporting coaxial input. Cable Requirement: Use a Coaxial digital audio cable as below: Cable Connection Steps: Plug one end of the coaxial cable to the COAX Out port on the WiiM Ultra.
  • Page 23 12/30/2024 Scenario 4: USB Out (DACs or Amplifiers) The USB Out port on the WiiM Ultra is typically used to connect to the external device, e.g., DACs or amplifiers that support USB audio input. Cable Requirement: Use a USB cable Cable Connection Steps: Plug one end of the USB cable into the USB port on the WiiM Ultra.
  • Page 24 Cable Requirement: Use an RCA mono cable with 75-ohm impedance: Cable Connection Steps: Connect one end of an RCA cable to the Sub Out port on the WiiM Ultra. Connect the other end of the RCA cable to the input on your powered subwoofer.
  • Page 25 The Headphone Out port on the WiiM Ultra connects headphones. Cable Requirement: Use a 3.5mm stereo audio cable. Cable Connection Steps: Plug the 3.5mm audio cable into the Headphone Out port on the WiiM Ultra. Plug the other end into the input port of your headphone.
  • Page 26 Note: The Optical In and HDMI ARC interfaces on the WiiM Ultra only support PCM and Dolby Digital 5.1 audio formats. Please ensure that the audio source device connected to the WiiM Ultra is set to output audio in PCM or Dolby Digital 5.1 format. Otherwise, you may not hear sound.
  • Page 27 Scenario 1: Analog Line In Audio Source Input (CD Player, Turntable with a Built-in Preamp, or PC) The Line In interface on the WiiM Ultra is typically used to connect to a CD Player, Turntable with a built-in preamp, or PC to receive analog audio input.
  • Page 28 WiiM Ultra User Manual Version 1.2 12/30/2024...
  • Page 29 12/30/2024 Scenario 2: Optical In Audio Source Input (TV or PC) The Optical In interface on the WiiM Ultra is typically used to connect to a TV or PC to receive audio input. Cable Requirement: use a TOSLINK optical cable as below: Cable Connection Steps Plug one end of the TOSLINK cable into the Optical In port on the WiiM Ultra.
  • Page 30 Version 1.2 12/30/2024 Scenario 3: HDMI ARC Audio Source Input (TV) The HDMI ARC interface on the WiiM Ultra is typically used to connect to a TV to receive audio input. Cable Requirement: use an HDMI cable as below: Cable Connection Steps Plug one end of the HDMI cable to the HDMI ARC port on the WiiM Ultra.
  • Page 31 WiiM Ultra User Manual Version 1.2 12/30/2024 Scenario 4: Phono In Audio Source Input (Turntable) The Phono In port on the WiiM Ultra is specifically designed to connect to a turntable without a built-in preamp. Cable Requirement: ⚫ Use a turntable RCA cable.
  • Page 32 12/30/2024 Use 12V Trigger Out You can use the 12V Trigger Out port on the WiiM Ultra to automatically power on or off external audio devices, such as amplifiers or DACs, based on the WiiM Ultra's status. To achieve this, connect the 12V Trigger Out port on the WiiM Ultra to the 12V Trigger In port on the external audio device using a compatible cable.
  • Page 33 Version 1.2 12/30/2024 Power On the WiiM Ultra Connect the provided power adapter to the Power Input port and then plug it into a power outlet. It supports a voltage range of 100~240V, 50/60 Hz, with a current up to 0.5A. This...
  • Page 34 Version 1.2 12/30/2024 Download and Install the WiiM Home App ⚫ For an iOS or Android device, scan the following QR code to download the app: ⚫ The beta version is also available for Windows and Mac OS. Download it here.
  • Page 35 12/30/2024 Set Up the WiiM Ultra You need to set up the WiiM Ultra via Wi-Fi or Ethernet using the WiiM Home app. If you choose to connect via Wi-Fi, make sure you have your network password ready. This will ensure a smooth and efficient setup process.
  • Page 36 WiiM Ultra User Manual Version 1.2 12/30/2024 You will see the following prompt on the WiiM Ultra’s screen. Follow the on-screen instructions to complete the setup:...
  • Page 37 WiiM Ultra User Manual Version 1.2 12/30/2024 Select the right audio output interface corresponding to the output Connect to WiiM Ultra’s Audio Output. connection in...
  • Page 38 WiiM Ultra User Manual Version 1.2 12/30/2024 Connect the WiiM Ultra to the same Wi-Fi network as the WiiM Home app. When the WiiM Ultra is successfully connected to the Wi-Fi network, you will see the following prompt on the WiiM Ultra’s screen.
  • Page 39 WiiM Ultra User Manual Version 1.2 12/30/2024 Check and update the WiiM Ultra’s firmware.
  • Page 40 WiiM Ultra User Manual Version 1.2 12/30/2024 Rename the WiiM Ultra.
  • Page 41 WiiM Ultra User Manual Version 1.2 12/30/2024 Set up the WiiM Voice Remote with the WiiM Ultra. For detailed instructions, refer to How to Set Up Your WiiM Voice Remote.
  • Page 42 WiiM Ultra User Manual Version 1.2 12/30/2024 Calibrate the audio path latency.
  • Page 43 WiiM Ultra User Manual Version 1.2 12/30/2024 Set up Google Cast and Amazon Alexa.
  • Page 44 WiiM Ultra Setup via Ethernet Connect an Ethernet cable to the WiiM Ultra. Open the WiiM Home app on your smartphone or tablet. When the Let’s Get Started pop-up appears in the app, tap it to start the setup. Follow the on-screen instructions to complete the setup.
  • Page 45 12/30/2024 Configure the WiiM Ultra in the WiiM Home App Once the WiiM Ultra is set up, configure it in the WiiM Home app, including settings for audio input, audio output, subwoofer, room correction, and EQ adjustments. For detailed instructions, see WiiM Ultra Configuration.
  • Page 46 MP3 player. Alternatively, immerse yourself in your favorite music and radio stations through seamless Wi-Fi or Bluetooth streaming. Connect multiple WiiM devices to enjoy synchronized music throughout your home. Expand your listening experience by grouping with Alexa-enabled or Google Cast-enabled devices, including Amazon Echo and Google Home, for a seamless multi-room audio setup.
  • Page 47 WiiM Ultra User Manual Version 1.2 12/30/2024 6. WiiM Ultra Configuration Select Audio Input Source and Configure Audio Input Open the WiiM Home app. Navigate to the Devices tab. Tap the Device Settings icon of the WiiM Ultra. Under the Sound section, select Audio Input.
  • Page 48 WiiM Ultra User Manual Version 1.2 12/30/2024...
  • Page 49 WiiM Ultra User Manual Version 1.2 12/30/2024 Select Audio Output Interface Open the WiiM Home app. Navigate to the Devices tab. Tap the Device Settings icon of the WiiM Ultra. Under the Sound section, tap Audio Output. Select the output interface and adjust settings (e.g., DCA filter type for Line Out,...
  • Page 50 WiiM Ultra User Manual Version 1.2 12/30/2024 Adjust Audio Output Settings Open the WiiM Home app. Navigate to the Devices tab. Tap the Device Settings icon of the WiiM Ultra. Under the Sound section, select Audio Settings. Adjust audio output settings depending on your preference and output interface: ⚫...
  • Page 51 WiiM Ultra User Manual Version 1.2 12/30/2024...
  • Page 52 12/30/2024 Adjust Subwoofer Settings If you connect a subwoofer to the WiiM Ultra, navigate to Device Settings > Subwoofer in the WiiM Home app to enable and adjust the subwoofer settings. This will ensure the subwoofer operates seamlessly with your audio system for optimal sound quality.
  • Page 53 12/30/2024 Room Correction You can use the Room Correction feature in the WiiM Home app to enhance audio quality by adapting to your room's unique acoustic properties. This feature minimizes unwanted audio issues such as echoes, reflections, and standing waves, delivering a more balanced and accurate listening experience.
  • Page 54 Version 1.2 12/30/2024 Equalizer (EQ) You can enhance your audio experience with the Per-Source EQ feature in the WiiM Home app. Choose from 24 preset EQ settings for quick adjustments, utilize the 10-band Graphic EQ (GEQ) for intuitive control, or fine-tune your sound with the 10-band Parametric EQ (PEQ) for precise and detailed customization.
  • Page 55 12/30/2024 7. Audio Output/Input via Bluetooth Audio Output via Bluetooth You can use the WiiM Ultra as a Bluetooth source device, enabling seamless pairing with your Bluetooth speakers. Follow these steps to complete the Bluetooth pairing procedure for audio output: 1.
  • Page 56 WiiM Ultra User Manual Version 1.2 12/30/2024 5. Select the desired external Bluetooth receiver, such as an amplifier or speaker.
  • Page 57 With Bluetooth, you can stream tunes from various devices like smartphones, tablets, TVs, and laptops. To start streaming, first pair your device with the WiiM Ultra. You can select any of the following options to pair your device with the WiiM Ultra: ⚫ Option 1: Bluetooth Pairing Using Volume Knob Press and hold the Volume Knob on the WiiM Ultra for 3 seconds or more to initiate pairing mode.
  • Page 58 Version 1.2 12/30/2024 8. USB Media Library The USB port on the WiiM Ultra allows you to play music directly from a connected USB drive or HDD, enabling convenient access to your stored music library. For more details, refer to Building and Managing Your Advanced USB Media Library.
  • Page 59 WiiM Ultra User Manual Version 1.2 12/30/2024 9. Voice Control Navigate and control the WiiM Ultra with voice commands to search, play, stop, or skip music and more. The WiiM Ultra supports the following voice control services: ⚫ Amazon Alexa...
  • Page 60 Version 1.2 12/30/2024 10. Direct Control via Your Favorite App You can stream from your favorite apps directly to your WiiM Ultra with the following approaches. Spotify Connect Spotify Connect allows you to stream Spotify to your WiiM Ultra over Wi-Fi or Ethernet, eliminating the need for Bluetooth pairing.
  • Page 61 WiiM device. How to Use TIDAL Connect: Launch the TIDAL app on your mobile device. Play a song and go to the Now Playing screen. Tap the Cast icon at the top right. Select your WiiM device from the list.
  • Page 62 WiiM Ultra and Alexa Cast The WiiM Ultra supports Alexa Cast with bit-perfect output up to 192 kHz/24-bit, ensuring the highest quality for Amazon Music Ultra HD.
  • Page 63 Google Cast-enabled apps on your mobile device to your speakers over Wi-Fi or Ethernet. Setting Up Google Cast Enable Google Cast: ⚫ Once you have set up the WiiM Ultra, enable Google Cast from the WiiM Home app. Stream Music: ⚫ Open a compatible app (e.g., Spotify, Apple Music, TIDAL, Amazon Music, YouTube Music, Deezer) on your smartphone or tablet and tap the Cast button.
  • Page 64 The WiiM Ultra is a DLNA-compatible digital media renderer (DMR). When a USB drive is plugged to the WiiM Ultra, it also functions as a Digital Media Server (DMS), allowing any DLNA-enabled client to access the music stored on the drive.
  • Page 65 12/30/2024 11. All Music in One App With the free WiiM Home app, you can control your content and WiiM devices from one place. The app supports many popular music streaming services such as Spotify, iHeartRadio, TIDAL, Amazon Music, SoundCloud, Qobuz, Pandora, Deezer, TuneIn, and more.
  • Page 66 12/30/2024 12. Multi-room Audio and Stereo Pairing With the WiiM Ultra, it’s easy to build your wireless multi-room sound system with Amazon Echo (or Alexa built-in devices) or Google Home. You can create an even more flexible multi-room sound system with multiple WiiM devices for your existing audio devices.
  • Page 67 12/30/2024 WiiM Stereo Pairing In addition, you can group two speakers connected to WiiM devices as a stereo pair for a wider, more immersive sound stage. This feature supports all input options, ensuring compatibility with virtually every music listening preference.
  • Page 68 4. In the menu that appears, choose Combine speakers, then select Multi-room music. 5. Select the Echo and WiiM devices you want to include in your multi-room music setup, then tap Next. 6. Assign a group name for the multi-room music setup (e.g., "Bedroom").
  • Page 69 Version 1.2 12/30/2024 Google Cast Multi-room Audio You can group the WiiM Ultra with other Google Home or Google Cast enabled devices to play the same music on all devices via the Google Home app. Open the Google Home app.
  • Page 70 Upon opening the app after the upgrade, you’ll see the latest updates applied to the WiiM Ultra. Use Ethernet Instead of Wi-Fi When an Ethernet cable is connected, the WiiM Ultra will automatically switch off Wi-Fi to use the Ethernet network. To confirm the active connection: 1.
  • Page 71 ⚫ What can I do if my device has no sound? If you're not getting any sound from your WiiM Ultra, please check the following: Volume Levels: Ensure that the volume is turned up both in the WiiM Home app and on your external device (e.g., AV receiver) connected to the WiiM Ultra.
  • Page 72 Update firmware and software: Ensure that your WiiM Ultra and all devices involved in the streaming have the latest firmware and software updates installed. Reset the WiiM Ultra: As a last resort, you can try performing a factory reset on your WiiM Ultra and set it up again. ⚫...
  • Page 73 If you are unable to resolve your issue, please follow one of the methods below to reach out to us for assistance: ⚫ WiiM Home app: Go to More > Feedback or More > FAQ to submit a ticket. You will receive email response from WiiM Support in the next 24 hours. ⚫...
  • Page 74 WiiM Ultra User Manual Version 1.2 12/30/2024 15. Important Safety Instructions Read these instructions carefully. Keep these instructions for future reference. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth.
  • Page 75 WiiM Ultra User Manual Version 1.2 12/30/2024 22. This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device. 23. Do not place or install the bracket or product near any heat sources, such as fireplaces,...
  • Page 76 WiiM Ultra User Manual Version 1.2 12/30/2024 16. CE/FCC/IC/TELEC Statements FCC/IC Statement: RF Exposure Information: The equipment complies with FCC/IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. The equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
  • Page 77 WiiM Ultra User Manual Version 1.2 12/30/2024 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit; for devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p.
  • Page 78 WiiM Ultra User Manual Version 1.2 12/30/2024 CE Statement: RF exposure information: The Maximum Permissible Exposure (MPE) level has been calculated based on a distance of d=20 cm between the device and the human body. To maintain compliance with RF exposure requirement, use product that maintain a 20cm distance between the device and the human body.
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