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Panasonic KX-FC966HK Operating Instructions Manual
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Panasonic KX-FC966HK Operating Instructions Manual

Panasonic KX-FC966HK Operating Instructions Manual

Thermal fax with dect
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Thank you for purchasing a Panasonic fax
machine.
Please read these operating instructions
before using the unit and save for future
reference.
Charge the battery for about 7 hours
before initial use.
This unit is compatible with Caller ID. To
use this feature, you must subscribe to the
appropriate service of your service
provider.
Thermal FAX with DECT
Operating Instructions
KX-FC966HK
Model No.

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Summary of Contents for Panasonic KX-FC966HK

  • Page 1 Thermal FAX with DECT Operating Instructions KX-FC966HK Model No. Thank you for purchasing a Panasonic fax machine. Please read these operating instructions before using the unit and save for future reference. Charge the battery for about 7 hours before initial use.
  • Page 2 Table of Contents 1. Installation and Quick Start 5. Fax 1. Table of Contents Accessories Sending Faxes Included accessories........4 Sending a fax manually ........26 Accessory information ........4 Documents you can send......26 Sending a fax using the base unit phonebook / Cordless Handset one touch dial..........27 Battery installation / replacement ....
  • Page 3 Table of Contents 11.Useful Information Useful Information 11.1 Character entry..........54 12.Help Error Messages 12.1 Error messages – Reports ......56 12.2 Error messages – Base unit display .... 57 Troubleshooting 12.3 When a function does not work, check here 59 13.Maintenance Jams 13.1 Recording paper jams .........
  • Page 4 1. Installation and Quick Start 1.1 Included accessories 1.2 Accessory information 1 Installation and Quick Star t Accessories 1 Telephone line cord 2 Cordless handset 1.2.1 Available accessories – Standard thermal recording paper (Model No./Part No. KX-A106): 216 mm × 30 m roll, with 25 mm core –...
  • Page 5 4, 10. function during a power failure to the telephone L When replacing batteries, we recommend using line. the Panasonic rechargeable batteries noted on 1.4.1 Base unit page 4, 10. L Wipe the battery ends (S, T) with a dry cloth.
  • Page 6 Press {ih} for about 2 seconds. Battery strength Battery icon Battery strength High Medium When flashing: Needs to be charged. Panasonic Ni-MH battery performance (included batteries) Operation Operating time In continuous use 17 hours max. In continuous standby 180 hours max.
  • Page 7 1. Installation and Quick Start 1.7 Recording paper Close the top cover securely by pushing down on both sides. Open the top cover by pressing the top cover release button (1). Press {FAX/START} to cut the paper. Install the recording paper. Correct Incorrect {FAX/START}...
  • Page 8 1. Installation and Quick Start 1.8 Fax sending / Copying 1.9 Fax receiving Quick Start Open the document feeder tray. Lift the cordless handset and press {C} or press {SP-PHONE} on the base unit to answer the call. To receive a fax document, press {FAX/START}. Adjust the document guides (1), and insert the document FACE DOWN.
  • Page 9 1. Installation and Quick Start 1.10 Answering machine 1.10.2 Listening to recorded messages The display will show the total number of recorded 1.10.1 Recording your own greeting messages. message AUTO ANSWER {STOP} {RECORD} {PLAYBACK} {MIC} {SET} Press {RECORD} 2 times. {SET} When the {AUTO ANSWER} indicator flashes: Speak clearly about 20 cm away from {MIC}, for up...
  • Page 10 2. Important Instructions 15. Do not use this unit to report a gas leak, when in the 2 Important Instructions Important safety instructions vicinity of the leak. 2.1 Important safety instructions When using this unit, basic safety precautions should SAVE THESE INSTRUCTIONS always be followed to reduce the risk of fire, electric CAUTION: shock, or personal injury.
  • Page 11 2. Important Instructions 2.2 For best performance Location and noise The base unit and cordless handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone.
  • Page 12 3. Preparation 3 Preparation Location of Controls L To mute your voice during a conversation. Press 3.1 Button descriptions of the again to resume the conversation. P {SP-PHONE} base unit L For speakerphone operation. Q {INTERCOM} L To make/answer intercom calls (page 51). R Navigator/{VOLUME}{PHONEBOOK} L To search for a stored item (page 20, 27).
  • Page 13 3. Preparation 3.2 Button descriptions of the 3.3 Display descriptions of the cordless handset cordless handset Display icons Display Meaning icon Within range of a base unit L When flashing: Cordless handset is searching for base unit (out of range of base unit, cordless handset is not registered to base unit, no power on base unit) Cordless handset is accessing base...
  • Page 14 3. Preparation Finding the Controls 3.4.2 Cordless handset 3.4 Overview 3.4.1 Base unit 1 Charge indicator Ringer indicator Message indicator 2 Receiver 3 Microphone 4 Speaker 1 Speaker 2 Document guides 3 Paper stacker L The paper stacker may not be shown in all illustrations in these operating instructions.
  • Page 15 3. Preparation Volume 3.5 Adjusting cordless handset 3.6 Adjusting base unit volume volume {j/OK} {^}{V}{>} {ih} {SET} {A}{B} Ringer volume While the unit is idle, press {A} or {B}. Ringer volume L If any documents are in the document entrance, you cannot adjust the volume.
  • Page 16 3. Preparation Initial Programming 3.7.2 With the base unit 3.7 Date and time Important: The date and time can be set using either the cordless L If e is displayed on the base unit, either the date handset or the base unit. and time has not been set or the setting has been L The other party’s fax machine will print the date and lost (due to a power failure, etc.).
  • Page 17 3. Preparation 3.8 Your logo 3.9 Your fax number You can program your logo (name, company name, etc.) Your fax number will be printed on the top of each page so that it appears on the top of each page you sent. sent from your unit.
  • Page 18 4. Telephone 4 Telephone Making and Answering Calls 4.1.2 With the base unit 4.1 Making phone calls {REDIAL} 4.1.1 With the cordless handset {^}{V}{>} {ih} {C/T} {MUTE} {SP-PHONE} {SP-PHONE} Dial the telephone number. Lift the cordless handset and press {C}. When finished talking, press {SP-PHONE}.
  • Page 19 4. Telephone Automatic Dialling 4.2 Answering phone calls 4.3 Cordless handset phonebook You can store 50 items to the cordless handset phonebook. 4.2.1 With the cordless handset When the system has additional cordless handsets (page 51), each cordless handset can have its own phonebook.
  • Page 20 4. Telephone 3. Press {^} or {V} repeatedly to scroll through the phonebook if necessary. 4.5 Base unit phonebook You can store 100 items to the base unit phonebook. 4.3.3 Editing a stored item L The cordless handset has its own individual phonebook (page 19).
  • Page 21 4. Telephone Edit the name if necessary. For further details, see Select the desired station key. the storing procedure on page 20. i {SET} For station 1: Edit the telephone number if necessary. For further Press station 1, press {A} or {B} repeatedly to details, see the storing procedure on page 20.
  • Page 22 4. Telephone Caller ID Call Waiting Caller ID 4.7 Caller ID service This is a service of your service provider/telephone This unit is compatible with the Caller ID service company and will only operate if you have subscribed to offered by your local telephone company. To use this this service.
  • Page 23 4. Telephone To change the way caller information is displayed 4.8 Viewing and calling back Press {CALLER ID} repeatedly after the caller information is displayed. Important: L If the area code of the received telephone SAM LEE Example: number is the same as yours, the area code may 20 Jul.11:20 need to be deleted before calling back.
  • Page 24 4. Telephone 4.10 Erasing caller information 4.11 Storing caller information into the phonebook / one touch 4.10.1 With the cordless handset dial {j/OK} i “Caller List” i {>} Press {^} or {V} repeatedly to display the desired 4.11.1 Into the cordless handset item.
  • Page 25 4. Telephone 4.12 Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. If you subscribe to this service, your service provider/telephone company’s voice mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 26 5. Fax L If the line is busy, the unit will automatically redial the 5 Fax Sending Faxes number 2 or more times. 5.1 Sending a fax manually L To cancel redialling, press {STOP}. To send more than 10 pages at a time {STOP} Insert the first 10 pages of the document.
  • Page 27 5. Fax Maximum document size 5.3 Sending a fax using the base unit phonebook / one touch dial Before using this feature, store the desired names and telephone numbers into the base unit phonebook (page 20) or one touch dial (page 21). {STOP} 216 mm Effective scanning area...
  • Page 28 5. Fax 5.4.4 Sending the same document to pre- 5.4 Broadcast transmission programmed parties By storing base unit’s phonebook items (page 20) or one Insert the document FACE DOWN. touch dial (page 21) into the broadcast memory, you can send the same document to multiple parties (up to 20). If necessary, press {A} or {B} repeatedly to select Your programmed items will remain in the broadcast the desired resolution (page 26).
  • Page 29 5. Fax Setup Receiving Faxes Set the fax machine to FAX ONLY mode (page 33) by 5.5 Selecting the way to use your pressing {AUTO ANSWER} repeatedly. fax machine L The {AUTO ANSWER} indicator on the base unit turns ON and r appears on the cordless handset Depending on your situation, select the way you prefer to display.
  • Page 30 5. Fax Note: L Make sure feature #73 is set to “TEL/FAX” beforehand (page 46). How phone calls and faxes are received If the call is a phone call, the fax machine will ring. If a fax calling tone is detected, the fax machine will receive the fax automatically without ringing.
  • Page 31 5. Fax – no sound is heard, 5.6 Receiving a fax manually – press {FAX/START}. Auto answer OFF How to receive phone calls and faxes with the cordless handset 5.6.1 Activating TEL mode 1. Lift the cordless handset and press {C} or {s} to answer the call.
  • Page 32 5. Fax How phone calls and faxes are received 5.7 Receiving a fax automatically 1. “INCOMING CALL” will be displayed but the unit will – Auto answer ON not ring. 2. The unit will wait for the duration of 2 rings before answering the call.
  • Page 33 5. Fax Note: Activating FAX ONLY mode with the cordless L If you answer a call with an extension telephone (if handset connected to the same line), and the answering 1. {j/OK} i “Answer System” i {>} machine is answering the call, you can press {*}{0} (default auto disconnection code) to speak to the 2.
  • Page 34 5. Fax To erase an item from the junk fax prohibitor list 5.9 Junk fax prohibitor 1. Press {MENU} repeatedly to display “JUNK FAX (preventing fax reception from PROH.”. 2. Press {>} repeatedly to display “JUNK LIST undesired callers) DISP.”. i {SET} If you subscribe to Caller ID service (page 22), this 3.
  • Page 35 6. Duplex Ring 6 Duplex Ring Duplex Ring 6.1 Using with the ring detection feature When you subscribe to a duplex ring service, your telephone company will assign you a new fax number and will also tell you the assigned ring pattern. Please complete the following setup on your fax machine to identify the assigned ring pattern.
  • Page 36 7. Copy 7 Copy Copying 7.1 Making a copy {STOP} {COPY} {A}{B} Open the document feeder tray (1), then adjust the width of the document guides (2) to fit the actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
  • Page 37 8. Answering Machine L The unit will play the TAM/FAX greeting message. 8 Answering Machine Greeting 8.1 Recording your greeting 8.1.1 Erasing your recorded greeting message message The unit has a pre-recorded greeting message for Set feature #77 to “TAM/FAX” (page 46) TAM/FAX mode.
  • Page 38 8. Answering Machine L The base unit stops playback. Incoming Messages L If you do not need to edit the telephone number, 8.2 Listening to recorded skip to step 3. messages 2. Edit the telephone number (page 23). When the unit has recorded new voice messages: 3.
  • Page 39 8. Answering Machine Remote Operation To stop playback 8.4 Using the answering machine Press {9}. with the cordless handset If you subscribe to Caller ID service Helpful hints: During playback, you can call back the displayed name L To activate TAM/FAX mode with the cordless or number using the cordless handset.
  • Page 40 8. Answering Machine 1. {j/OK} i “Answer System” i {>} Direct commands 2. “Settings” i {>} Erases greeting message (during {*}{6} 3. “Call Screening” i {>} greeting message playback) 4. “On” or “Off” i {>} i {ih} *1 If pressed within the first 5 seconds of a message, Note: the previous message will be played.
  • Page 41 8. Answering Machine Remote command Repeats a message (during playback) Skips a message (during playback) Plays new messages Plays all messages Plays greeting message Records greeting message Stops current operation Turns OFF auto answer setting Erases a specific message (during {*}{4} playback) Erases all messages...
  • Page 42 9. Programmable Features 9 Programmable Features 9.1 Base unit programming 1. {MENU} 2. Press {#} and the 2-digit code. 3. Press the desired command to display the desired setting. L This step may be slightly different depending on the feature. 4.
  • Page 43 9. Programmable Features Feature Feature code Selection {1} “1 MINUTE” Changing the maximum {#}{1}{0} {2} “GREETING ONLY”: The unit plays the greeting message but recording time for incoming messages does not record any incoming messages. {3} “3 MINUTES” (default) Note: L You can also program this feature with the cordless handset (page 40).
  • Page 44 9. Programmable Features Feature Code Selection Sending a fax at a This feature allows you to take advantage of low-cost calling {#}{2}{5} specified time hours offered by your telephone company. This feature can be set up to 24 hours in advance of the desired time. {0} “OFF”...
  • Page 45 9. Programmable Features Feature Code Selection Setting the memory To alert you with a beeping sound when a received fax document {#}{4}{4} reception alert is stored into memory due to some existing problem. {0} “OFF”: Deactivates this feature. {1} “ON” (default): You will hear a beeping sound. Note: L The slow beeps will continue until you clear the printing problem and make sure the unit is supplied with enough paper...
  • Page 46 9. Programmable Features Feature Code Selection Setting recall(flash) The flash time depends on your telephone exchange or host PBX. {#}{7}{2} time (for the base unit {1} “900msec.” and cordless handset) {2} “700msec.” {3} “600msec.” {4} “400msec.” (default) {5} “300msec.” {6} “250msec.” {7} “200msec.”...
  • Page 47 9. Programmable Features *1 When this setting is changed using the base unit, the setting for the cordless handset will also be changed, and vice versa. *2 This setting can be changed individually for the base unit and the cordless handset. –...
  • Page 48 9. Programmable Features 9.2 Cordless handset programming 1. {j/OK} 2. Press {^} or {V} to select “Handset Setup”. i {>} 3. Press {^} or {V} to select the desired item in the {j/OK} cordless handset settings menu. i {>} {^}{V}{>} {ih} 4.
  • Page 49 {j/OK} “Repeater Mode” (“Off”): page 51 *1 If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. *2 If you forget your PIN, consult your nearest Panasonic service centre.
  • Page 50 9. Programmable Features 3. “Call Restrict” i {>} 9.2.2 Time settings 4. Enter “0000” (default base unit PIN). L If you forget your PIN, contact our service Alarm personnel. An alarm will sound for 3 minutes at the set time once or 5.
  • Page 51 10.2.2 Increasing the range of the base unit You can increase the signal range of the base unit by 10.2 Registering a cordless using a DECT repeater. Please use only Panasonic DECT repeater. See page 4 for accessory information. handset to a base unit...
  • Page 52 10. Multi-unit Operation With the base unit To page another cordless handset, press the desired cordless handset number. {INTERCOM} Base unit: To page one cordless handset, press the desired cordless handset number. Press {SP-PHONE} to answer the page. To page all cordless handsets, press {0}. Another cordless handset: L The destination cordless handset(s) will beep Press {C} or {s} to answer the page.
  • Page 53 10. Multi-unit Operation 10.5.1 To the base unit or another cordless handset (using the cordless handset) Copying one phonebook item 1. Find the desired cordless handset phonebook item (page 19). i {j/OK} 2. “Copy” i {>} 3. To copy to the base unit, press {0}. To copy to another cordless handset, press the desired cordless handset number you wish to send the cordless handset phonebook item to.
  • Page 54 11. Useful Information 11 Useful Information 11.1 Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I).
  • Page 55 11. Useful Information Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P)
  • Page 56 12. Help 12 Help 12.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 26). Message Code Cause & Solution COMMUNICATION ERROR 40-42 L A transmission or reception error occurred.
  • Page 57 12. Help 12.2 Error messages – Base unit display If the unit detects a problem, one or more of the following messages will appear on the display. Display Cause & Solution “BUSY” L The cordless handset you tried to call is in use. L The cordless handset you are calling is too far from the base unit.
  • Page 58 12. Help Display Cause & Solution “TRANSMIT ERROR” L A transmission error occurred. Try again. L If you send a fax overseas, try the following: – Use the overseas transmission mode (feature #23 on page 43). – Add 2 pauses at the end of the telephone number or dial manually. “UNIT OVERHEATED”...
  • Page 59 12. Help Troubleshooting 12.3 When a function does not work, check here If you still have difficulties after following the instructions in this section, reset the unit. Disconnect the power cord and turn OFF the cordless handset. Reconnect the power cord and turn ON the cordless handset. 12.3.1 Initial settings Problem Cause &...
  • Page 60 12. Help Problem Cause & Solution I cannot page a cordless L The called cordless handset is too far from the base unit. handset or base unit. The unit does not display the L You need to subscribe to a Caller ID service. caller’s name and/or L Other telephone equipment may be interfering with your phone.
  • Page 61 Cancel unused cordless handset registrations from the base unit (page 51). L You entered the wrong PIN. If you forget your PIN, consult your nearest Panasonic service centre. L Place the cordless handset and the base unit away from other electrical appliances.
  • Page 62 12. Help Problem Cause & Solution The other party complains L The scanner glass, white plate or rollers are dirty with correction fluid, etc. that black lines, white lines or Clean them (page 66). Please do not insert a document before correction smudges appear on their fluid has dried completely.
  • Page 63 12. Help Problem Cause & Solution The other party complains L The receiving mode is set to TEL mode. that they cannot send a Receive the document manually (page 31) or change the receiving mode to document. TAM/FAX mode (page 32), FAX ONLY mode (page 33) or TEL/FAX mode (page 31).
  • Page 64 12. Help 12.3.8 If a power failure occurs L The unit will not function. L The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. L Fax transmission and reception will be interrupted. L If delayed transmission (feature #25 on page 44) is programmed and power failure prevents the document from being sent at the set time, the document will be sent after power is restored.
  • Page 65 13. Maintenance 13 Maintenance Jams 13.1 Recording paper jams 13.2 Document jams – sending Open the top cover by pressing the top cover release Open the top cover by pressing the top cover release button (1). button (1) and remove the jammed document carefully (2).
  • Page 66 13. Maintenance Cleaning 13.3 Document feeder / scanner 13.4 Thermal head cleaning glass cleaning If smudges or black/white lines appear on a copied/received document, check whether there is dust Clean the document feeder when: on the thermal head. Clean it to remove the dust. –...
  • Page 67 14. General Information 14 General Information Printed Repor ts 14.1 Reference lists and reports (Base unit only) You can print out the following lists and reports for your reference. – “SETUP LIST” – “TEL NO. LIST” – “JOURNAL REPORT” – “PRINTER TEST” If the test print has smudges, or blurred points or lines, clean the thermal head (page 66).
  • Page 68 14. General Information ■ Voice memory capacity Specifications Approx. 15 minutes of recording time 14.2 Specifications *1 Transmission speed depends upon the contents of the pages, resolution, telephone line conditions and 14.2.1 Base unit capability of the other party’s machine. ■...
  • Page 69 14. General Information ■ Operating environment: 5 °C – 40 °C, 20 % – 80 % RH (Relative Humidity) ■ Dimensions: Approx. height 155 mm × width 48 mm × depth 34 mm ■ Mass (Weight): Approx. 140 g...
  • Page 70 14. General Information User record 14.3 User record For your future reference Date of purchase Serial number (found on the rear of the unit) Dealer’s name and address Dealer’s telephone number Attach your sales receipt here.
  • Page 71 15. Index Base unit: 12 15. Index Cordless handset: 13 15.1 Index C Caller ID # #01 Date and time: 16 Calling back: 23 #02 Your logo: 17 Storing: 24 #03 Your fax number: 17 CALLER ID LIST: 22, 44, 67 #04 Sending report: 26 Caller’s recording time: 43 #06 FAX ring count: 42...
  • Page 72 15. Index Recording paper: 65 Resolution: 26, 36 JOURNAL REPORT: 26, 67 Ring count Junk fax prohibitor: 34 FAX ONLY: 42 TAM/FAX: 40, 42 K Keytones: 48 TEL/FAX: 46 L Language: 50 Ring tone Listening to recorded messages: 38, 39, 40 Base unit: 43 Logo: 17 Cordless handset: 48...
  • Page 73 Notes...
  • Page 74 Notes...
  • Page 75 Notes...
  • Page 76 Global web site: http://panasonic.net Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.