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Samsung DVE60A9900V/A3 Service Manual
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Samsung DVE60A9900V/A3 Service Manual

Clothes dryer
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SERVICE
CLOTHES DRYER
DVE(G)60A9900V/A3
CLOTHES DRYER
PROJECT NAME : DM9900A
MODEL CODE
: DVE60A9900V/A3
DVG60A9900V/A3
MODEL NAME : DVE60A9900V
DVG60A9900V
Manual
1. Safety Instructions
2. Features and Specification
3. Disassembly and Reassembly
4. Troubleshooting
C U STO M ER R EP AIR GU IDE
CONTENTS

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Summary of Contents for Samsung DVE60A9900V/A3

  • Page 1 CLOTHES DRYER PROJECT NAME : DM9900A MODEL CODE : DVE60A9900V/A3 DVG60A9900V/A3 MODEL NAME : DVE60A9900V DVG60A9900V SERVICE Manual C U STO M ER R EP AIR GU IDE CLOTHES DRYER CONTENTS 1. Safety Instructions 2. Features and Specification 3. Disassembly and Reassembly 4.
  • Page 2 This document can not be used without Samsung's authorization. CONTENTS 1. Safety Instructions ............... . . 3 1-1.
  • Page 3 This document can not be used without Samsung's authorization. 1. SAFETY INSTRUCTIONS 1-1. CAUTION FOR SAFETY DURING SERVICING 1. Do not allow the customer to repair the product. 4 The person may be injured or the product life may be shortened.
  • Page 4 This document can not be used without Samsung's authorization. 1-2. IMPORTANT SAFETY INFORMATION To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following 1. Read all instructions before using this appliance. 2. Do not dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
  • Page 5 This document can not be used without Samsung's authorization. ■ Electrical service information WARNING To avoid risk of personal injury or death due to electrical shock: Observe all local codes and ordinances. Disconnect the electrical power to the unit before servicing.
  • Page 6 Smart phones. 4-way Vent(Elec.) You can install the exhaust vent in the following four (4) positions: back, either side, bottom. You can use “Delicate dry” with tumble dry. Samsung dryer can save your clothes damage by Delicate Dry high temperature heat.
  • Page 7 This document can not be used without Samsung's authorization. 2-2. PRODUCT DIMENSION Front Loading Dryer Type DV'60M9900**/ DV'55M9600** Product-inches(cm) 61 (155.0) A.Height-top door opened Required for Installation-inches 63.5 Product-inches(cm) 46.9 (119.2) B. Height-top door closed Required for Installation-inches Product-inches(cm) 27 (68.6) C.
  • Page 8 This document can not be used without Samsung's authorization. 2-3. SPECIFICATION Lower Tumble Dryer Project DM9900M DM9900A   Model DVE(G)60M9900* DVE(G)60A9900* Capacity (cu.ft / DOE) Power Resource Electric / Gas Electric / Gas Vent Sensor Vent Blockage Test Steam Smart Dial (Simple UX)
  • Page 9 This document can not be used without Samsung's authorization. Lower Tumble Dryer Project DM9900M DM9900A   Model DVE(G)60M9900* DVE(G)60A9900* Bedding Delicates Wool Sanitize Sensor Dry Shirts Denim (Jeans) Cycles Small Load Care Low Temp. Time Dry Air Fluff Manual Dry...
  • Page 10 This document can not be used without Samsung's authorization. Upper Delicate Dryer Project DM9900M DM9900A   Model DVE(G)60M9900* DVE(G)60A9900* Power Resource Electric / Gas Electric / Gas Smart Dial (Simple UX) Smart Care Smart Control & Rack Material ABS + Chrome...
  • Page 11 This document can not be used without Samsung's authorization. 2-4. OPTIONS SPECIFICATIONS Parts supplied ■ Item Code Remarks Manual-Users DC68-03382E DM9900A DC68-03257B LABEL TAG DC68-03811B “Y”-connector Short inlet hose * Wi-fi Embedded DC97-15103 DC97-15249A Features and Specifications _ 11...
  • Page 12 This document can not be used without Samsung's authorization. 2-5. CONTROL PANEL Tap to turn the dryer on or off. • If you do not manipulate the control panel for 10 minutes after the dryer is turned on, the dryer automatically turns off.
  • Page 13 This document can not be used without Samsung's authorization. 2-6. OPERATING A CYCLE 03 05 1. Tap to turn on the dryer. 2. Tap UPPER or LOWER - Tap UPPER to select the upper dryer and use its features. - Tap LOWER to select the lower dryer and use its features.
  • Page 14 This document can not be used without Samsung's authorization. 2-7. CYCLE OVERVIEW Other cycles can be used after adding them to your cycle list using the My Cycles function. For more information, see the “My Cycles". ■ Upper dryer Cycle...
  • Page 15 This document can not be used without Samsung's authorization. 2-8. OPTIONS ■ Using Options 1. Tap UPPER or LOWER to select the upper or lower dryer. 2. Tap Options. 3. Turn the Navigation dial to select the desired additional function.
  • Page 16 This document can not be used without Samsung's authorization. ■ Wrinkle Prevent Reduces wrinkles by rotating the drum intermittently after completing the dry cycle. Wrinkle Prevent provides approximately 180 minutes. The load is dry and can be removed at any time during the Wrinkle Prevent cycle.
  • Page 17 This document can not be used without Samsung's authorization. ■ My Cycles Add or remove cycles to create a personal cycle list. 1. Tap UPPER or LOWER to select My Cycles, and then tap OK. 2. Tap Options. 3. Turn the Navigation dial to select My Cycles, and then tap OK.
  • Page 18 This document can not be used without Samsung's authorization. 2-9. ADDITIONAL FUNCTIONS ■ Damp Alert This function alerts you when shirts and other items that require ironing are dry enough to be suitable for ironing. 1. Select a cycle and change the cycle settings as necessary.
  • Page 19 This document can not be used without Samsung's authorization. 2-10. SYSTEM FUNCTIONS ■ Using System Functions * Tap and hold 3 seconds 1. Tap and hold Options for 3 seconds. 2. Turn the Navigation dial to select the desired system function, and then tap OK.
  • Page 20 This document can not be used without Samsung's authorization. ■ Wi-Fi You can turn the dryer’s Wi-Fi on or off. 1. Tap and hold Options for 3 seconds. 2. Turn the Navigation dial to select Wi-Fi, and then tap OK.
  • Page 21 This document can not be used without Samsung's authorization. 2-11. SPECIAL FEATURES – SMART CONTROL ■ Smart Control You can connect to the SmartThings app and control your dryer remotely. (Smart Control for electric model, Smart Monitor for gas model) ■...
  • Page 22 • This appliance supports the Wi-Fi 2.4 GHz protocols. ■ Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app with a search term of “SmartThings”. Download and install the app on your device.
  • Page 23 This document can not be used without Samsung's authorization. 3. DISASSEMBLY AND REASSEMBLY 3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY Tool Type Remarks Socket set with 14 mm Fan (2) 6” extention Tool to protect the idle and abrasion of the bolt for Vice pliers the box driver.
  • Page 24 This document can not be used without Samsung's authorization. 3-2. STANDARD DISASSEMBLY DRAWINGS To avoid risk of electrical shock, personal injury or death, disconnect the power to the Clothes Dryer. ► This is a standard disassembly diagram and may differ from the actual product.
  • Page 25 This document can not be used without Samsung's authorization. Part Name Figure Description 1. Remove ASSY LID T.C and COVER T.C. 2. There are 10 screws on COVER PLATE, remove all 3. To remove COVER PLATE, lift up backside of COVER PLATE upside, and slide backward simultaneously 4.
  • Page 26 This document can not be used without Samsung's authorization. Part Name Figure Description 4. Disconnect all connections and remove PANEL CONTROL. 5. Open the door and remove 8 screws as shown. 6. Close the door . 7. Tilt Frame front forward.
  • Page 27 This document can not be used without Samsung's authorization. Part Name Figure Description 10. Remove 6 screws on FRAME PLATE-UP. ASSY DUAL MODULE 11. Remove all connections from right side wire branch. 12. Remove ASSY DUAL MODULE as shown. 1. Remove FRAME PLATE-UP.
  • Page 28 This document can not be used without Samsung's authorization. Part Name Figure Description 1. Remove 4 screws between BASKET-BRACKET FRAME. 2. Remove FRAME PLATE-UP. BASKET 3. Remove BRACKET FRAME from the hook (on both side). 4. Remove ASSY HOLDER RACK-FLIP with flat head screwdriver (on both side).
  • Page 29 This document can not be used without Samsung's authorization. Part Name Figure Description 1. Unplug the unit. 2. Remove Top Cover. 3. Remove Control Panel. Moisture Sensor & 4. Remove Frame Front. Incandescent Lamp 5. Remove 1 fixing screws from Touch Sensor& Removal Touch Sensor.
  • Page 30 This document can not be used without Samsung's authorization. Part Name Figure Description 1. After Drum removal, do the following. 2. Remove the 2 screws from Duct Connector. 3. Separate Duct Connector. 4. Remove 1 Housing Motor. 5. Remove 2 Housing Belt Cut. Off Switch.
  • Page 31 This document can not be used without Samsung's authorization. Part Name Figure Description 1. After the knock-down to Motor/Assy-Motor, do the following. 2. Shut off gas supply. 3. Disconnect gas pipe. 4. Remove all the connectors. 5. Remove two screws (one at the front and the other one at Burner the back) securing Burner to Frame.
  • Page 32 This document can not be used without Samsung's authorization. Part Name Figure Description Sensors 1. Remove each securing screws to remove each of the (Thermostat, sensors. For differences between Gas and Electric, refer to 6-3. Thermistor, Component Check. Radiant/Flame) 1. Remove 6 Housing Heater-Terminals Heater 2.
  • Page 33 This document can not be used without Samsung's authorization. Part Name Figure Description 1. It is recommended to put a soft rug on the floor to prevent scratches on the door. 2. Unplug the power cord. 3. Remove two door hinge screws.
  • Page 34 This document can not be used without Samsung's authorization. Part Name Figure Description 9. Remove the single screw from the back of the door hinge. This is the screw that supports the door against the frame so you can unscrew or screw in the hinge without needing to support the door yourself.
  • Page 35 This document can not be used without Samsung's authorization. 3-3. HOW TO REPLACE NATURAL GAS TO LP Figure Description • ITEM CODE : LPKIT-3/XAA(DC99-00792A) • ORIFICE SPUD NO. 54 • For 22,000 BTU Gas Valve • ITEM CODE : LPKIT-4/XAA(DC98-04114A) •...
  • Page 36 This document can not be used without Samsung's authorization. Figure Description 4. Remove the BUNER ORIFICE SPUD and replace it with matching length ORIFICE SPUD from Kit. Check the number of the ORIFICE SPUD before change it. ORIFICE SPUD ORIFICE SPUD 5.
  • Page 37 This document can not be used without Samsung's authorization. 4. TROUBLESHOOTING 4-1. ERROR ITEMS AND DIAGNOSTIC CODES Information Code Meaning Action Upper Lower • Try restarting the cycle. 1 FC Invalid power source frequency. • Check if you are using regular power source frequencies.
  • Page 38 This document can not be used without Samsung's authorization. 4-2. CLEANING ■ Control panel • Clean with a soft, damp cloth. Do not use abrasive substances. • Do not spray liquid cleaning agents directly on the display of the dryer.
  • Page 39 This document can not be used without Samsung's authorization. ■ Flexible rack • If you use the flexible rack, make sure to clean the rack after every use so that it is readily available for future use. • Clean the rack with neutral cleaning agents and running water.
  • Page 40 This document can not be used without Samsung's authorization. 4-3. SMART INSTALL - Smart Install allows service personnel to check if the dryer is installed properly. Mode How to enter Press and hold the Turn on the dryer A message of "AS" appears...
  • Page 41 This document can not be used without Samsung's authorization. Step3. Check the result When the test is complete, the results are displayed and the dryer sounds a tone. Description Guide Warning Code End or 0 Vent condition is good. Over 80 % of the vent is clogged.
  • Page 42 This document can not be used without Samsung's authorization. 4-5. TROUBLESHOOTING Problem Action • Make sure the dryer is plugged in. • Make sure the door is properly closed. • Check the fuse or reset the circuit breaker. Dryer does not start.
  • Page 43 This document can not be used without Samsung's authorization. 4-6. COMPONENT TESTING PROCEDURES Parts Image Description [ Electric ] THERMISTOR THERMOSTAT1 • Thermistor resistance 10K Ω @ 25°C (77°F) Thermistor Thermostat • Thermostat 1 resistance < 1Ω 85˚C, 25A Thermal cut-Off •...
  • Page 44 This document can not be used without Samsung's authorization. Parts Image Description • Belt Cut-off S/W Belt Cut-off S/W - Lever open: Resistance value < 1Ω - Lever push: Resistance value: ∞ Ω Belt Cut-Off Switch 125V, 16A • RED (+), BLK(-) Lamp •...
  • Page 45 This document can not be used without Samsung's authorization. Parts Image Description • Valve 1-2: Resistance value approx. 1365Ω • Valve 1-3: Resistance value approx. 560Ω Gas Valve • Valve 4-5: Resistance value approx. 1325Ω (25M01A) • Valve 6-7: Resistance value approx. 1000Ω...
  • Page 46 This document can not be used without Samsung's authorization. 4-7. Q & A A. The chasing lights appear in the display when Wrinkle Prevent is selected. This lets you know that the dryer Q. What does it mean when chasing...
  • Page 47 North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com © 2024 Samsung Electronics Co.,Ltd. All rights This Service Manual is a property of Samsung Electronics Co.,Ltd. reserved. Printed in Korea Any unauthorized use of Manual can be punished under applicable International and/or domestic law.

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