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Summary of Contents for BenQ GW2786TC
- Page 1 LCD Monitor User Manual Stylish Monitor with Eye Care Technology | G Series...
- Page 2 (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...
- Page 3 BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.
- Page 4 EPREL Registration Number: GW2485TC: 755728 GW2785TC: 755732 GW2485TE: 755747 GW2785TE: 755749 GW2486TC: 1907005 GW2786TC: 1907022...
- Page 5 Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware How to adjust the monitor viewing angle? Viewing angle adjustment How to wall mount the monitor? Using the monitor wall mounting kit (purchased separately) Useful tools to enhance efficiency...
- Page 6 • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed. • To avoid possible damage to the monitor, do not use it in a region where power supply is unstable.
- Page 7 • This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor.
- Page 8 Caution • The distance between you and the monitor should be 2.5 to 3 times the diagonal width of the screen. • Looking at the screen for an extended period of time causes eye fatigue and may deteriorate your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use. •...
- Page 9 If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • For replacement of power cord, connection cables, remote control or power adapter, please contact BenQ customer service. Safety precautions...
- Page 10 • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. General warranty information Note that the monitor warranty may be void if any of the following conditions occurs: • Documents required for warranty services have been altered by unauthorized use or is illegible.
- Page 11 Table of Contents Copyright ............................2 Product support .......................... 3 Firmware upgrade ............................3 Advanced software............................. 3 Q&A index ............................ 5 Safety precautions ........................6 Power safety ..............................6 Installation ..............................7 Operation..............................7 Safety notice for remote control (applicable if a remote control is provided) ......8 Battery safety notice (applicable if a remote control is provided) ..........
- Page 12 Input menu ............................... 40 Learning menu ............................41 Mode menu .............................. 43 Eye Care menu ............................45 Color menu .............................. 47 Audio menu ............................. 49 Custom menu ............................51 System menu ............................53 Troubleshooting ........................57 Frequently asked questions (FAQ) ...................... 57 Need more help?............................
- Page 13 Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements...
- Page 14 Video Cable: HDMI (Varies by region) Video Cable: USB-C™ (Varies by region) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
- Page 15 Getting to know your monitor Front view 1. Light sensor (available for models with Brightness Intelligence) 2. Built-in microphone 3. Control buttons 4. Power button 5. Power LED indicator 6. MIC LED indicator (See page details.) Back view GW85 GW86 Getting to know your monitor...
- Page 16 7. Headphone jack 12. DisplayPort output socket (for Multi-Stream Transport, MST) 8. (GW86) USB ports (downstream; connecting to the USB devices) 13. Kensington lock slot 9. HDMI socket 14. AC power input jack 10. DisplayPort socket 11. (GW85) USB-C™ port (for signal transmission and power delivery up to 60W) (GW86) USB-C™...
- Page 17 Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 22. GW85 Speakers / Headphone PC / Notebook Getting to know your monitor...
- Page 18 GW86 Speakers / Headphone PC / Notebook Getting to know your monitor...
- Page 19 USB-C™ devices. Available power varies by port. Make sure the devices are connected to the appropriate ports to be activated properly with sufficient power. GW2485TC / GW2485TE / GW2486TC / GW2786TC / GW2785TC / GW2785TE USB-C™ Power Delivery USB-C™ Power Delivery...
- Page 20 How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. • The illustrations in this document are for your reference only and may look different from the appearance of the product.
- Page 21 Orient and align the stand arm with the monitor ( push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
- Page 22 2. Connect the PC video cable The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region. • Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.
- Page 23 4. Connect the USB devices. (GW86) Available for models with USB-C™ and USB-A ports. Check Back view on page 15 for the available ports of the purchased model. 1. Connect the USB-C™ cable between the PC and the monitor (via the USB-C™ port). This upstream USB port transmits data between the PC and the USB devices connected to the monitor.
- Page 24 Turn on the computer too, and select an input source by the OSD control keys. The displayed input icons vary depending on the available video inputs of the purchased model. To extend the service life of the product, we recommend that you use your computer's power management function.
- Page 25 How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Gently lift the display up and extend the stand to the maximum extended position.
- Page 26 And then detach the base from the stand. How to assemble your monitor hardware...
- Page 27 Adjusting the monitor height To adjust the monitor height, hold both the top and the bottom of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.
- Page 28 Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operation system on your PC, different procedures should be followed to adjust the screen orientation.
- Page 29 4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Refer to the product specifications on the website for details.
- Page 30 Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...
- Page 31 How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...
- Page 32 Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.
- Page 33 OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for Input. To change Rotation Key 1 the default settings, see Customizing the hot keys on page • For Up/Increase adjustment. •...
- Page 34 3. Select an appropriate display mode. The setting will take effect immediately. Choosing an appropriate picture mode Your monitor provides various picture modes that are suitable for different types of images. See Mode menu on page 43 for all the available picture modes. Go to Mode for a desired picture mode.
- Page 35 With B.I. function enabled Dynamic Color Picture mode B.I. Gen2 Gamma Brightness Contrast Sharpness Contrast Temperature Standard Multimedia Web Surfing Office Movie Game M-book sRGB Red Filter Green Filter User Care Mode Coding Reading ePaper With B.I. function disabled Dynamic Color Picture mode B.I.
- Page 36 Working with the built-in microphone If the video source is via USB-C™ port, you can press the MIC key to turn on the built-in microphone. Check MIC LED indicator on page 36 for more information. To mute/unmute the microphone, press the MIC key. To turn off the built-in microphone, go to Audio >...
- Page 37 Connecting multiple monitors via MST (Multi-Stream Transport) With connection via the DP-IN / USB-C™ and DP-OUT ports, you can output content to one or up to 4 monitors via MST function. 1. Connect your laptop to the USB-C™ / DP port on the monitor using a USB-C™ / DP cable.
- Page 38 GW85 monitor monitor monitor monitor Configuration (your monitor) 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 (60Hz) (60Hz) (60Hz) (60Hz) GW86 monitor monitor monitor monitor Configuration (your monitor) 1920 x 1080 1920 x 1080 (100Hz) (100Hz) 1920 x 1080 1920 x 1080 1920 x 1080...
- Page 39 Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press to access (Menu) the main menu. See Basic menu operation on page 32 for details.
- Page 40 Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
- Page 41 Learning menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
- Page 42 Item Function Range Visual Care Mode For online learning with low contrast and Mode high saturation. Coding For coding or programming with high contrast and saturation. Reading For reading e-books or documents. ePaper For reading e-books or documents in black and white with suitable on-screen brightness and clear texts.
- Page 43 Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
- Page 44 Item Function Range M-book Minimizes the visual differences between the monitor and the (selected connected MacBook series product. models only) sRGB For better color matching representation with the peripheral devices, such as printers, digital cameras, etc. Color Adjusts color matching representation for people with color Weakness vision deficiency to distinguish colors easily.
- Page 45 Eye Care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
- Page 46 Item Function Range Low Blue Decreases the blue light emitted from the display to reduce Light Plus the risk of blue light exposure to your eyes. The amount of blue light reduced in each low blue light mode varies and has been set particularly for the specified scenario. Choose one mode to suit your needs.
- Page 47 Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
- Page 48 Item Function Range Normal Allows video and still photographs to be viewed Color Temperature with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color.
- Page 49 Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
- Page 50 Item Function Range Speaker Adjusts the speaker settings. Speaker Adjusts the speaker volume. 0 ~ 100 Volume Speaker Mutes the speaker. • ON Mute • OFF Microphone Adjusts the microphone settings. Available only when the input source is USB-C™. Status Changes the microphone status.
- Page 51 Custom menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
- Page 52 Item Function Range Custom Key Sets the function to be accessed by Custom Key. • Brightness Select a category first, and choose up to 3 options to • Speaker be accessed by this key. Volume • MIC Volume Navigating the main menu...
- Page 53 System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
- Page 54 Item Function Range OSD Settings Language Sets the OSD menu language. • English • Français The language options displayed on your OSD • Deutsch may differ from those shown on the right, • Italiano depending on the product supplied in your region.
- Page 55 Item Function Range Display Mode This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Mode, different Display Mode option is pre-set.
- Page 56 Item Function Range RGB PC Determines the range of color scales. Select an option • Auto Detect Range that matches the RGB range setting on the connected • RGB (0~255) HDMI device. • RGB (16~235) DDC/CI Allows the monitor settings to be set through the •...
- Page 57 Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download file from the website (see Product support on page 3). Refer to Resolution " ". And then select the correct resolution, refresh rate Adjusting the Screen Resolution and make adjustments based on these instructions. •...
- Page 58 You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources.
- Page 59 Audio No sound can be heard from the built-in speakers. (selected models only) • Check whether the desired cable to input audio signals is properly connected. See Connect the headphone. on page 22 for details. • Increase the volume (volume may be muted or too low). •...
- Page 60 • Check if the input source has been selected to USB-C from Input. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. Troubleshooting...
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