Plantronics .AUDIO920 User Manual

Bluetooth headset system

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U S E R   G U IDE
Plantronics .aUDio ™ 920
BLUETOOTH
HEADSET SySTEm
®
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Summary of Contents for Plantronics .AUDIO920

  • Page 1 U S E R   G U IDE Plantronics .aUDio ™ 920 BLUETOOTH HEADSET SySTEm ®...
  • Page 2: Table Of Contents

    T ABLE OF CONTENTS WELCOmE ™ ® Thank you for choosing the Plantronics .Audio  920 Bluetooth  Headset System.  To get  Welcome  3 the most from your new headset solution, we recommend that you take the following  steps:  What is Bluetooth?  3 Read this User Guide, including all the safety information at the end of this guide,  Package Contents and Features  4 before you use your headset. Charging  5 If you need assistance, please do the following: Powering  6 • Follow the steps in the “Troubleshooting” section on page 17.  Pairing  7 • Contact the Plantronics Technical Assistance Center at www.plantronics.com/support. Installing PerSonoCall Software  9 Proper Fit Visit www.plantronics.com/productregistration to register your headset solution online  so we can provide you with the best possible service and technical support. Headset Controls Using your Headset NOTE: If you are considering returning the product, please contact the Technical Assistance ...
  • Page 3: Package Contents And Features

    PACkAgE CONTENT ANd FEA TurES ChArgiNg Call control button Wind screen USB Charging Adjustable ear loop Ear tip Charging jack Before you use your headset for the first time, charge it for at least 1 hour. It takes  Noise canceling microphone approximately 2 hours to fully charge your headset.  Headset USB Charging Cable WarNiNg: Do not use your headset while it is connected to the charger. ® PerSonoCall  Software CD Check the charge level USB Bluetooth Adapter BUA-100 When you turn on the headset, the indicator flashes red to show the charge level.  Pairing/Connect Button Indicator Light Red Flashes Battery Level Less than 1/3 full Please refer to the separate Safety Instructions for important product safety information  1/3 to 2/3 full prior to installation or use of the product. More than 2/3 full...
  • Page 4: Powering

    POWEriNg PAiriNg Powering uSB Bluetooth Adapter Pairing headset with Bluetooth Phone The USB Bluetooth adapter is automatically powered on upon inserting into the USB port  of the computer. If your USB port on the computer is hard to access, you can use a USB  extension cable (not included). Before using your headset for the first time, you must pair it with your Bluetooth phone or   device. Be sure the headset is fully charged. For set up and pairing instructions with Bluetooth  NOTE:  The USB Bluetooth adapter is automatically active with the current paired headset upon  devices other than mobile phones, please consult your Bluetooth device user guide. powering on. Turn on both devices. Turn ON the Bluetooth feature on  TiP: For most phones, select  your phone.   Settings/Tools > Connections >    Bluetooth > Search > 520Plantronics.  TiP: For most phones, select  See your phone’s user guide for more  Settings/Tools >Connections >  information. Bluetooth > On. See your phone’s  When prompted for the password,  user guide for more information. enter 0000.  Turn the headset off by pressing    and holding the call control button  When pairing is successful, the  until the indicator turns red and then  indicator on your headset flashes ...
  • Page 5: Pairing

    PAiriNg iNSTALLiNg PErSONOCALL ® SOFTWArE Pairing headset with uSB Bluetooth Adapter Plantronics PerSonoCall  software provides the link between your Bluetooth headset  ® and the internet calling application on your computer. PerSonoCall software provides the  ability to remotely detect and answer/end a call from your internet calling application via  the headset call control button. 1.  With the CD inserted, go to the PerSonoCall main screen and click on “Install the  2 sec. PerSonoCall Software.” 2.  Your internet calling may require you to choose which audio device you wish to use.  Please refer to internet calling application documentation for details. NOTE: NOTE:  When the USB Bluetooth adapter is installed, it becomes the default audio device in your   The headset and USB Bluetooth adapter are paired to each other at the factory. However,  computer. You can set preferences manually in the Windows® operating system through the  if you have purchased a USB Bluetooth adapter separately, or if you wish to use a replacement  Sounds and Audio Devices option in the Control Panel. headset with your existing adapter, the units must be paired. NOTE:  Once installed we recommend that you set PerSonoCall to launch whenever the Windows ®   Power on the headset. Insert the USB Bluetooth adapter in the USB port of your computer. operating system starts.  1.  Put headset into pairing mode ...
  • Page 6: Proper Fit

    PrOPEr FiT hEAdSET CONTrOLS Lift the ear loop. action Steps Swivel the ear loop to the right to wear it on your left ear, or swivel it to the left to  Turn on the headset Press and hold the call control button until the indicator glows blue.  The  wear it on your right ear. indicator then flashes red up to three times to show you the battery charge    level. Turn off the headset  Press and hold the call control button until the indicator glows red. When the  power is off, the indicator stays off. Answer a call Briefly press the call control button. Place the ear loop behind your ear. Rotate the headset so that the speaker rests comfortably in your ear. Align the microphone with the corner of your mouth.  TiP:  Callers can hear you best when you point the microphone towards the corner of your mouth. Reject a call Press the call control button until you hear a long tone. End a call Briefly press the call control button. Make a call The call automatically transfers to your headset after you enter the number  on your phone and press send.  Adjust volume Push the call control button up to increase the listening volume or down to  decrease the volume.   Transfer a call from the  Press and hold the call control button until you hear a long low tone. headset to the phone  Transfer a call from the  Briefly press the call control button. phone to the headset...
  • Page 7: Headset Indicator Lights

    Disconnected from the Headset Flashes Purple battery life of the headset. However, you may wish to have the radio link active when not  on a call so you can listen to other audio sources, such as streaming audio on your PC.  Connected to the Headset Solid Blue NOTE:  Locking the radio link on for extended periods of time will significantly reduce the standby  Radio Link Active Flashes Blue and talk time of the headset. For internet calling applications Not Compatible with PerSonoCall Pairing Mode Flashes red and blue Check the PerSonoCall compatibility list at www.plantronics.com/personocall for the most  current information on internet calling application compatibility. rANgE If your internet calling application is not currently supported by PerSonoCall, remote  To maintain a connection, keep your headset within 33 feet (10 metres) of the Bluetooth  detection and answer/end via the headset does not function. Pressing the call control  device. If there are obstacles between your headset and the device you may experience  button on the headset will only open and close the radio link providing audio; you must  interference. For optimal performance, place your headset and phone on the same side of  answer the call from the internet calling application. your body. As you move out of range, audio quality degrades. When you are far enough away to lose the  connection, you hear a high tone in the headset. The headset attempts to reconnect after 30  seconds. If you move back in range later, you can manually reconnect by pressing the call  control button. NOTE: Audio quality is also dependent upon the device with which the headset is paired.
  • Page 8: Multi-Point

    TiPOiNT hANdS-FrEE FEA TurES Plantronics Audio .920 supports multipoint technology, which allows you to switch  If your phone and your wireless service provider both support hands-free operation, you  between two different Bluetooth audio devices. This enables you to use one headset  can use the following features: between two different phones. action Steps Pair another Bluetooth device Redial the last number you  Press the call control button twice. You hear a high tone after each  called press. Repeat the pairing steps with the new device.  Voice activated dialing When the headset is on, press and hold the call control button for  initiate a call about 2 seconds until you hear 1 low tone. Reject a call When your headset rings, press and hold the call control button for  The headset initiates a call on the device you most recently connected to. To use the  about 2 seconds until you hear 1 low tone. second phone, initiate the call using the controls on the second phone. The second phone  forms a link with the headset. TiP: When you reject a call the caller goes to voice mail. Answer a call An incoming call from either phone rings through to your headset.  ACCESSOriES A V AiLABLE FOr •...
  • Page 9: Headset Specifications

    SPECiFiCA TiONS TrOuBLEShOOTiNg FOr .AudiO 920 Problem Solution My headset does not work  Check compatibility list on www.plantronics.com/personocall to  Talk time* Battery enables up to 8 hours with the internet calling ap- ensure your internet calling application is compatible for remote  Standby time* Battery enables up to 180 hours plication I am using on my PC.  answer and   (I cannot answer or disconnect  disconnect. Charge time 2 hours for full charge from the headset call button). Headset battery needs to be charged. See page 5. Range Up to 33 feet (10 metres) Headset is not paired to the USB Bluetooth adapter. See page 7. Headset weight 16 grams When a PC goes into standby or hibernation, the USB Bluetooth  Power requirements adapter no longer is powered on. Be sure your PC is in an active  state. Battery type Lithium ion polymer Be sure PerSonoCall software is installed  Storage/ 50F–104F (10C – 40C) and running. See page 9.
  • Page 10: Technical Assistance

    TEChNiCAL ASSiST ANCE Visit our Web site at www.plantronics.com/support for technical support including  My headset stops responding  Headset battery may be dead, so be sure the headset is fully  to button presses. charged. See page 5.  frequently asked questions, compatibility and accessibility information. The Plantronics  Technical Assistance Center (TAC) is also ready to assist you on 866-363-BLUE (2583). When a PC goes into standby or hibernation, the USB Bluetooth  adapter no longer is powered on. Be sure your PC is in an active  state. rEguLA TOrY NOTiCES Battery talk time or standby  Battery may be deteriorating. Call your  time is significantly degraded  supplier or Plantronics.  FCC rEQuirEmENTS PArT 15 even after a   The headset radio link is locked on. Be sure you do not lock the  full charge.  radio link on for long periods of time as it will significantly reduce  This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  standby and talk time of the headset. See page 12. 1. This device may not cause harmful interference, and 2. This device must accept any  interference received, including interference that may cause undesired operation. I hear beeps in the headset. One beep every 10 seconds is caused by a low battery warning.  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  Recharge battery by returning headset to the charging stand for one  to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  interference in a residential installation. This equipment generates, uses, and can radiate radio frequency  to three hours until indicator light turns blue. energy and, if not installed and used in accordance with the instructions, may cause harmful interference to ...
  • Page 11: Important Safety And Operational Information

    • Dispose or recycle the battery according to local and regional regulatory requirements. electric shock, injury to persons and damage to property. This symbol    identifies and alerts the user to the presence of important safety  warnings. WARNINGS   S O U N D I N N O VAT I O N • CHILDREN. Never allow children to play with the product – small parts may be a choking hazard.  • Check local laws regarding use of a mobile phone and headset while driving. If you use the headset  Plantronics, inc. while driving, ensure your attention and focus remain on driving safely. 345 Encinal Street  • Observe all signs that require an electrical device or RF radio product to be switched off in  Santa Cruz, CA 95060 USA  designated areas, such as hospitals, blasting areas, potentially explosive atmospheres and aircraft.  On aircraft, obey the airline regulations for use of wireless equipment. Tel: (800) 544-4660 • To reduce the risk of electric shock, explosion or fire use only the supplied charger or Class 2 AC  www.plantronics.com adapter to charge the headset. Ensure that the voltage rating (e.g. 120v, 60 Hz) corresponds to the ...

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