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Protronic KIKI DUO Instructions For Use Manual

Occupancy system
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KIKI DUO OCCUPANCY SYSTEM
Instructions for use
nd
Date of release: 22
April 2024
Revision: 1.0

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Summary of Contents for Protronic KIKI DUO

  • Page 1 KIKI DUO OCCUPANCY SYSTEM Instructions for use Date of release: 22 April 2024 Revision: 1.0...
  • Page 2 Contents 1. Introduction ............................4 1.1 Manufacturer’s Trademark and Copyright ................... 4 1.2 Intended Use ..........................4 1.3 Symbols used in this manual ......................5 1.4 The Real Kiki ..........................6 3. System Identification .......................... 8 4. Before first use..........................10 5.
  • Page 3 13. Technical Specifications ........................26 14. Technical Instructions ........................27 14.1 Nurse-Call Output Configuration ....................27 14.2 Test Modes ..........................30 Appendix A: Troubleshooting Guide ..................... 32 Appendix B: FAQs ..........................33...
  • Page 4 1.2 Intended Use The Kiki Duo Occupancy System is intended to assist a caregiver by monitoring for the presence of a patient on a mattress, and to provide a notification if that person was to get up. The Kiki Duo Occupancy System is approved for use in both professional and home healthcare environments.
  • Page 5 1.3 Symbols used in this manual WARNING – If the instructions are not adhered to, the situation may result in death or serious injury Instruction contains important information Power/Standby – This button either powers the unit on or off, or arms or disarms the sensor Refer to instruction manual Manufacturer contact details...
  • Page 6 1.4 The Real Kiki Hi, my name is Kiki. I’m a border collie and have been part of my human family for longer than I can remember. I love my family and they let me do everything with them. In return, I look after them. I always sleep with one eye open so I can keep an eye on what’s going on.
  • Page 7 It is easy to use, with a minimum of components. The Kiki Duo System has a choice of two long life sensors; a thin, durable and easy to use “over the mattress” sensor, or a flexible unobtrusive “under the mattress” sensor. The sensors provide options to ensure reliable detection on all mattress types, including pressure relieving air mattresses.
  • Page 8 Power / Standby Button Alarm LED Sensor Standby LED Calibrate Sensor Button Calibration Required LED Check Sensor LED Sensor Fault LED Low Battery LED Local Volume Switch Hanging Loop Sensor Input Connector Nurse-Call Output Connector Serial Number Battery Cover Kiki Duo Control Unit...
  • Page 9 OBS-100 Over Mattress Bed Sensor UBS-100 Under Mattress Bed Sensor Pager / Receiver Nurse-Call Output Cable...
  • Page 10 It is important to know the distance from the control unit at which the pager will reliably receive messages, along with any black spots. A transmission range test should be performed before the Kiki Duo System is first used in any new location.
  • Page 11 5. Sensor Selection The Kiki Duo System offers a choice of 2 different types of sensor. The OBS-100 (Orange sensor) is thin and durable sensor which must be placed on top of the mattress. It may be located underneath the sheet. For best performance, it should be located mid- torso on the patient.
  • Page 12 Both the OBS-100 and UBS-100 sensors are compatible with foam mattresses and pressure relieving air mattresses. If use with an innerspring mattress is desired, the system must be tested thoroughly to ensure it arms and alarms correctly before use with a patient. The UBS-100 must be kept flat during use and should only be used on a solid base –...
  • Page 13 6.2 Pager If using a pager, ensure you have the correct pager for the unit. The pager screen shows the serial number of the Kiki Duo control unit it is programmed to receive messages from. b. Ensure the pager has adequate battery capacity and the low battery indicator is not active.
  • Page 14 6.3 Nurse Call Connection If connecting the system to a nurse-call system, connect the nurse-call output cable to both the control unit and the nurse-call system input. Attach the Nurse-Call output cable to the Kiki Control unit. The connector is keyed and can only be inserted one way.
  • Page 15 6.5 Sensor Placement Place the sensor on the bed. a. See section 3 (Sensor Selection) for guidance on selecting which sensor to use. b. Place the sensor on the bed as shown below. UBS-100 MATTRESS SENSOR BED BASE UBS-100 UNDER a foam/standard mattress UBS-100 UNDER an AIR mattress The under mattress bed sensor should be placed centrally across the bed base where the mid-torso of the patient will be located –...
  • Page 16 OBS-100 SENSOR MATTRESS BED BASE OBS-100 ON TOP of a foam/standard mattress OBS-100 ON TOP of an AIR mattress The over mattress bed sensor should be placed on top of the mattress under the sheet. It should be located mid-torso (around the shoulder blades) of the patient. Ensure the markings on the sensor line up with the edge of the mattress and the cable connection block is off to the side of the mattress.
  • Page 17 6.6 Power the system Place the control unit in the desired location. Make sure any attached cables do not present a trip hazard. The included rubber strap may assist in finding the ideal location. Press the Power/Standby button to turn on the system. The control unit will perform a short self-test and measure the battery capacity.
  • Page 18 6.9 Cancel or Disarm the System If an Alarm has been generated, the system will: a. Sound an audible alarm tone from the control unit, if the Local Volume is set to LOW or HIGH. b. The Alarm LED will be illuminated. If the alarm is a result of an error or fault, the appropriate LED will be illuminated.
  • Page 19 7. Error and Fault Alerts Error/Fault LED indicators 7.1 Check Sensor Error A Check Sensor error may be generated if the sensor cannot “see” the patient during the arming process. During a Check Sensor error, the control unit will: a. Sound an audible error tone at low volume regardless of local alarm volume setting. b.
  • Page 20 7.2 Sensor Fault A Sensor Fault error is generated if the data received from the sensor is invalid. During a Sensor Fault error, the control unit will: a. Sound an audible Error tone at low volume, regardless of the local alarm volume level setting.
  • Page 21 7.3 Low Battery Error The Low Battery LED will illuminate when the batteries in the control unit are low and require replacing. If the system is not armed when the batteries become low, the Low Battery LED will illuminate and the control unit must be turned off by pressing the Power/Standby button for 3 seconds.
  • Page 22 7.4 System Malfunction Error The Kiki Duo System has been designed to fail safely in the event of a major system malfunction. A malfunction could occur due to exposure to extreme external interference, physical damage to any of the components or failure of any of the internal subsystems.
  • Page 23 The Kiki Duo Control Unit will not drain the batteries when the system is turned off. However, if the system is not expected to be used for more than 3 months it is recommended to remove all batteries to ensure no damage occurs in case of battery leakage.
  • Page 24 11. Identifying Date of Manufacture The serial number of the Kiki Duo Control Unit is found on the rear of the unit. The serial number of the sensor is found on the cable near the connector. The serial number is 6 digits long with the format YYWWID. YY represents the year of manufacture.
  • Page 25 If Protronic determines the warranty claim is valid, Protronic will, to the extent permitted by law, at its option repair or replace the unit or the defective material or part. If Protronic repairs or replaces any product, the warranty period for any product repaired or replaced does not extend beyond the original warranty period.
  • Page 26 800 x 110 x 1mm Operational weight range 30-200Kg Sensor Material Cable length The Kiki Duo System is a TGA registered Class 1 medical device - ARTG # 398423. The device complies with the following standards: AS/NZS IEC 60601.1:2015, AS IEC 60601.1.2:2017, AS/NZS4268:2017, RCM...
  • Page 27 14.1 Nurse-Call Output Configuration The Kiki Duo Nurse-Call output is configurable to suit virtually every brand of nurse call system. Whilst the default setup will suit many brands of nurse call system, some brands or customised setups may require the control unit to be reconfigured.
  • Page 28 To change the nurse-call output configuration: a. Remove the battery cover and 4x AA batteries from the control unit. b. Remove the 4 screws on the rear of the unit. Remove the front cover. c. Locate Dipswitches S5 and S6 as shown below. Location of Dipswitch S5 and S6 d.
  • Page 29 e. Change the S5 “Relay Contact” Dipswitches to match your required configuration. See table 14.2 for possible options. Nurse Call Dipswitch S5-1 Dipswitch S5-2 Dipswitch S5-3 Dipswitch S5-4 Contact A / Contact A / Contact B / Contact B / activated by: Tip (T) Ring (R)
  • Page 30 14.2 Test Modes The Kiki Duo system has a number of built-in test functions to allow advanced troubleshooting and performance testing of the various subsystems. All test modes are accessed by holding down Calibrate Sensor and Power/Standby buttons for 3 seconds when turning the unit on. The specific test can be selected by pressing the Calibrate Sensor button once the unit is in test mode.
  • Page 31 Sensor Type Sensor ID LED Sensor Data Valid Sensor Data Invalid UBS-100 (Blue) Check Sensor LED Armed LED Alarm LED OBS-100 (Orange) Sensor Fault LED Armed LED Alarm LED Table 14.4: Sensor Test Details Performing a Low Battery Test (Test Mode: Test 6) 1.
  • Page 32 Appendix A: Troubleshooting Guide Issue Cause Solution Issue Cause Solution Control Unit not turning on. No batteries fitted. Replace 4x AA batteries AA batteries flat. ensuring correct polarity. Batteries fitted but incorrect polarity. Repetitive Check Sensor Error. Patient is not within the 1.
  • Page 33 What happens when the batteries go flat? The Kiki Duo System can safely be operated until the Low Battery Alarm is generated. To avoid the inconvenience of requiring an empty bed to recalibrate the sensor once the batteries are replaced, the system remembers the calibration data.
  • Page 34 How far does the pager work? The pager range has been measured to be greater than 400m line of sight outdoors. When used indoors the range is expected to be somewhat reduced and will vary by location. Concrete walls, large metal objects and local electrical and RF interference have the greatest impact of the range of the pager.

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