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Dell EMC DP5 Series Deployment Manual
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Dell EMC DP5 Series Deployment Manual

Dell EMC DP5 Series Deployment Manual

Integrated data protection appliance, field and professional services d
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Dell EMC Integrated Data Protection
Appliance
Field and Professional Services Deployment Guide for
DP5xxx and DP8xxx
2.6.1
February 2023
Rev. 05

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Summary of Contents for Dell EMC DP5 Series

  • Page 1 Dell EMC Integrated Data Protection Appliance Field and Professional Services Deployment Guide for DP5xxx and DP8xxx 2.6.1 February 2023 Rev. 05...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 Chapter 2: Customer Service engineer tasks................26 Turn on the IDPA components ............................. 26 Configure IDPA with a Juniper switch......................... 26 Establish a physical connection to the Dell switch....................27 Configure a serial connection to the Dell switch.......................29 Upload the configuration file to the switch........................ 30 Verify the transfer of the configuration file........................32...
  • Page 4 Update vSAN HCL database............................76 Configuring the backup environment........................... 77 Configure crontab for DP Advisor database backup...................77 (Optional) Change the IDPA Dell switch admin user password and enable password....... 78 Back up the Dell switch configuration........................79 (Optional) Reset the password on the DataProtection-ACM................79 Configure SRS after deployment..........................
  • Page 5 Upgrading the IDPA DP5x and DP8x.......................... 102 Overview..................................102 Upgrade the Dell S4048-ON ToR Switch Firmware to OS10................103 Update the IDPA Firmware............................103 Updating the IDPA Firmware on Gen 13 Servers....................104 Upgrading the IDPA..............................105 Upgrading the Physical Avamar for DP8x......................106 Upgrading NDMP Nodes............................108...
  • Page 6 This document was accurate at publication time. To ensure that you are using the latest version of this document, go to the Support website https://www.dell.com/support. Purpose This guide provides a task overview and the configuration information that is required to deploy a Dell EMC Integrated Data Protection Appliance (IDPA). Scope of document This publication provides a survey of security topics that are related to the IDPA.
  • Page 7 This publication describes how to configure, administer, monitor, and maintain an Avamar server. ● Avamar Operational Best Practices Guide This publication describes operational best practices for both single-node and multi-node servers in small and large heterogeneous client environments. ● Avamar Data Store Gen4T Comprehensive Reference Guide This publication provides an overview of Avamar Gen4T hardware and networking options, and information about important Avamar terms and concepts.
  • Page 8 This publication provides answers to frequently asked questions about Secure Remote Services and Secure Remote Services security, as well as the Secure Remote Services Certificate Practice Statement (CPS) and policy for the Dell EMC Internal Secure Remote Services2CA. ● Secure Remote Services Port Requirements This publication contains information about port usage for communication between Secure Remote Services and Dell EMC, Policy Manager, and Dell EMC devices.
  • Page 9 Service Request Number field, type the service request number, and then click the right arrow. To review an open service request: 1. Go to https://www.dell.com/support. 2. On the Support tab, click Service Requests. 3. On the Service Requests page, under Manage Your Service Requests, click View All Dell Service Requests. Preface...
  • Page 10 For peer contacts, conversations, and content on product support and solutions, go to the Community Network https:// www.dell.com/community. Interactively engage with customers, partners, and certified professionals online. How to provide feedback Feedback helps to improve the accuracy, organization, and overall quality of publications. You can send feedback to https:// contentfeedback.dell.com/s.
  • Page 11 ● Dell Technologies shall not be liable for any damage, injury, or other loss caused by or resulting from failure to follow installation instructions and other documentation provided for the equipment.
  • Page 12 PS engineer configuration steps. During deployment, the CS engineers configure IDPA components and the Dell switch to communicate on a public network in the customer environment, by configuring the management interface of each component with a customer-supplied public IP address.
  • Page 13 VSAN Integrated DP Appliance CDRA vApp DPC/IDPA System DPA vApp Manager CDRA DPAApplicationServer Search vApp DPADataCollectionAgent Avamar vApp IndexMaster DPADatastoreServer AVE Proxy ESXi cluster ACM server vCSA Data Domain NDMP Accelerator NDMP Accelerator Node 1 Node 3 Figure 1. Components in IDPA DP5800 model The following figure provides a high-level overview of the components in the IDPA DP8300 and DP8800 models: Introduction...
  • Page 14 Integrated Data Protection Appliance Product Guide provides more information. Security updates Attention: There may be security updates available for this product. Please always consult https://www.dell.com/support/ security, prior to commissioning, to determine if any applicable security updates are available for download and application. We Introduction...
  • Page 15 Security Alerts at the same URL to be proactively notified of new Security Alerts that Dell issues. IDPA deployment preparation checklist Before the CS engineer goes to the customer site, the Solution Architect (SA) and Project Manager (PM) must complete the following requirements: Table 3.
  • Page 16 Go to https://oep.dell.com/visitor/search. In the dropdown box select PSNT, enter the appliance PSNT in the Search for Orders field, click Search, and then click Item Information in the right pane. You can find the PSNT in the license file.
  • Page 17 ● A maximum of 20 characters ● A minimum of nine characters ● Must not start with a hyphen (-) ● Contains at least one upper-case and one lower-case letter ● Contains at least one number ● Must not include common names and usernames like 'root' or 'admin' ●...
  • Page 18 The following table provides a summary of the VLANs that are created on the IDPA switch and the ports that are part of each VLAN. Table 6. VLANs that are created on the IDPA VLAN function/name Standard VLAN number Switch ports Purpose dpa_esx_mgmt 1/1-1/2,1/5-1/6,1/9-1/10 Dell ESXi ports 1/33, 1/34 Data Domain management, IPMI 1/35, 1/36, 1/37 Dell i-DRAC 1/38 Management port 1/40–1/44 Avamar IPMI 1/45–1/48...
  • Page 19 Inter-bay cabling The IDPA multi-rack systems ship with inter-bay cables that must be connected from rack to rack. The IDPA multi-rack systems are shipped with cables that are connected to ports in rack 2 with the ends coiled and secured to horizontal cable management brackets that run side to side in the rear of the rack.
  • Page 20 IDPA cabling validation Each IDPA model, DP8800, DP8300, and DP5800 can use either a max or min configuration depending on the components included. This section describes the basic maximum and minimum cabling configuration for each IDPA model. DP8800 extra large cable configuration The DP8800 controller extra large configuration for the DD9800 includes a max and a min set-up.
  • Page 21 ES30 DAE Yes, 1 ES30 DAE Yes, 1 ES30 DAE FS15 DAE Yes, 1 FS15 DAE Yes, 1 FS15 DAE Dell S4048 switch Brocade switch Yes, 2 Brocade switches (A and B) Yes, 2 Brocade switches (A and B) Introduction...
  • Page 22 DP8300 large cable configuration The DP8300 controller large configuration for the DD9300 includes a max and a min set-up. DP8300 large max configuration The following illustration describes the DP8300 large max configuration. The cables connecting the 2 switches (ports 21 and 22) are included in the AVM install kit. Figure 8.
  • Page 23 Yes, 1 Avamar Utility DS60 DAE Yes, 4 DS60 DAEs (1, 2, 3, and 4) Yes, 4 DS60 DAEs (1, 2, 3, and 4) Dell S4048 switch Brocade switch Yes, 2 Brocade switches (A, and B) Yes, 2 Brocade switches (A, and B) DP5800 medium configuration The DP5800 controller medium configuration for the DD6800 includes a max and a min set-up.
  • Page 24 Figure 9. Medium max configuration ● The engine SLIC slots are numbered 0–7, left to right ● The engine SLIC ports are numbered 0–3, bottom to top ● The R640 Server ports are numbered 1–4, left to right ● The DS60 ports are numbered 0–3, right to left ●...
  • Page 25 ● The LAC letter includes the license authorization code (for initial activations, this is the serial number of the appliance) that is associated with your order, instructions for downloading software binaries, and instructions for activating the entitlements online through Dell EMC Software Licensing Central. For more information, see the Software Licensing Central Activation, Entitlements, Rehost and Regeneration Guide on https://community.emc.com/community/labs/tes.
  • Page 26 LEDs turn off. After you turn on the IDPA rack, turn on each Dell server, starting from the bottom server to the top server. The power button is located in the front of the server chassis, on the left-hand side.
  • Page 27 Establish a physical connection to the Dell switch To configure the IDPA, establish a connection between the USB port on your laptop and the serial port on the Dell switch. A dedicated USB drive is also connected to the switch to transfer the configuration file.
  • Page 28 Figure 11. USB Port 3. Connect the RJ45 end of the RJ45 to serial adapter cable to the switch console port, which is on the front of the switch. Figure 12. Switch console port 4. Connect the serial end of the USB to serial adapter cable to the serial end of the RJ45 to serial adapter cable. Customer Service engineer tasks...
  • Page 29 5. Connect the USB end of the USB to serial adapter to the laptop. Configure a serial connection to the Dell switch Each IDPA model has a Dell network switch in the rack. About this task Perform the following steps on your laptop to establish a connection to the switch: Steps 1.
  • Page 30 ConnectEMC, monitoring, and alerting. Upload the configuration file to the switch Connect to the Dell switch and copy the switch configuration file. Prerequisites The SA generates the configuration file. Contact the PM to identify the assigned SA and get the configuration file from the SA.
  • Page 31 3. Start the EXEC privilege mode by typing the following command: enable When prompted, type the admin password. NOTE: Do not configure Support Assist if you are prompted to do so. Support Assist is not supported for IDPA ConnectEMC, monitoring, and alerting. 4.
  • Page 32 This procedure is performed when you have to configure the switch manually. If you already have the switch configuration file or you are using the switch configuration utility to generate the file, then you can skip this section. Connect to the Dell switch, and configure a management IP address for the switch.
  • Page 33 About this task Complete one of the following procedures to configure the management port on the switch: ● Configure an out-of-band management port ● Configure an in-band management port without a VLAN ● Configure an in-band management port with a VLAN Configure an out-of-band management port About this task Perform the following steps through the Putty connection over the serial connection to the switch:...
  • Page 34 DPappliance-switch(conf-if-ma-1/1)#no shutdown g. Verify the configuration settings by typing the following command: show config Output similar to the following appears: DPappliance-switch(conf-if-ma-1/1)#show config interface ManagementEthernet 1/1 ip address 10.241.180.30/24 no shutdown h. Exit the interface mode by typing the following command: exit 2.
  • Page 35 configure Output similar to the following appears: DPappliance-switch#configure DPappliance-switch(conf)# d. Start the interface mode for the management network interface card (NIC) by typing the interface TenGigabitEthernet 1/15 command, and then specify the interface port. Output similar to the following appears: DPappliance-switch(conf)#interface TenGigabitEthernet 1/15 DPappliance-switch(conf-if-te-1/15)# NOTE:...
  • Page 36 For example, to assign a forwarding IP address of 10.241.180.50 to VRF InBandManagement with IP address 10.241.180.30, type: ip route vrf InBandManagement 10.241.180.30/mask 10.241.180.50 Output similar to the following appears: DPappliance-switch(conf-if-te-1/15)#ip route vrf InBandManagement 10.241.180.30/mask 10.241.180.50 Configure an in-band management port with a VLAN About this task Perform the following steps through the Putty connection over the serial connection to the switch: Steps...
  • Page 37 The manufacturing process enables multiple configurations scenarios for the uplink. The configuration that you select, depends on the customer environment. The Dell Networking Optics and Cables Connectivity Guide, available from http://en.community.dell.com/, provides an overview of the supported uplink cables. ● 40 G ports—In this configuration, you use port channel (po1) and two dedicated QSFP 40 G interfaces, port 1/53 and 1/54, for the uplink.
  • Page 38 3. Perform the required spanning tree related changes according to the network environment of the customer. 4. Save the changes by using write command. 5. Connect the split cable between IDPA Dell switch port 51 and 52 to customer's uplink ports. Next steps Instruct the Network Administrator to make the equivalent port channel or trunk port changes on the customer switch.
  • Page 39 Updating the OS on the switch requires connecting to the Dell Switch via the serial port and attaching a USB drive to access the software required for the update as well as to store the existing switch configuration during the update.
  • Page 40 Figure 15. Serial Connection Configuration window c. Click Open. d. When the terminal window opens, press Enter for the switch to return to the prompt. Other terminal emulation software settings, such as Keyboard settings and Window translation, taking an example of PuTTY, has been illustrated below: Customer Service engineer tasks...
  • Page 41 Figure 16. Keyboard Settings Customer Service engineer tasks...
  • Page 42 Figure 17. Window Translation e. Run the show system stack-unit 1 command to determine the components that need to be updated. Figure 18. DPappliance-switch>show f. Enable the USB drive. g. Plug the USB device into the USB port on the switch and copy the existing switch configuration to the USB drive by running the following command: DPappliance-switch>copy running-config usbflash:/<backup filename>...
  • Page 43 Figure 19. Backup Existing Switch Configuration 4. Login to the ONIE loader on the switch and reboot the switch either by running the reload onie install command or by power-cycling the switch. If required, press Esc during the boot process to enter the ONIE loader. 5.
  • Page 44 Figure 22. Stop ONIE discovery messages 7. Run the fdisk -l to view the current storage locations. This helps in determining the USB drive location. Figure 23. List Current Storage Locations 8. Run the mkdir /mnt/usb command to create a directory to mount the USB. 9.
  • Page 45 Perform the switch update This topic details the procedure on how to perform a switch update. About this task Run the onie-nos-install PKGS_OS10-Enterprise-10.5.1.4.249stretch-installer-x86_64.bin to install the switch OS update image. Figure 25. Install the Switch OS The switch enters into a Zero Touch Deployment (ZTD) mode once it restarts. To cancel the Zero Touch Deployment (ZTD) mode, you must login with you admin credentials (admin/admin) and run the ztd cancel command.
  • Page 46 Figure 27. Restore Switch Configuration 3. Apply the switch user credentials with username as admin and password as Idpa_1234. If you encounter an error message %Error: Password fail: it is too simplistic/systematic, ensure that the password you have provided is strong enough or apply service simple-password command and apply the username command again.
  • Page 47 Figure 29. Switch User Credentials 6. Save the current switch configuration to the startup switch configuration so that the switch reboots with the latest configuration by running the copy running-configuration startup-configuration command. Figure 30. Save Switch Configuration 7. Run the show version and show license status commands to verify the current switch software version and the current license status, respectively.
  • Page 48 Semi-automated upgrade As Dell Networking does not have the API for configuration conversion tool, this automation cannot be a full automation. The automation Tor-upgrade utility is a standalone utility that runs on ACM VM's terminal on IDPA. Prerequisites 1. Converted OS10 configuration file.
  • Page 49 Install from USB file system (usb://filepath) dp-tor# Execution log #:/usr/local/torupgrade # #:/usr/local/torupgrade # torupgrade start 2020-08-28T20:08:23.991 INFO com.emc.torupgrade.ToRUpgrade - ------------------------------------------------------------------------- 2020-08-28T20:08:23.993 INFO com.emc.torupgrade.ToRUpgrade - DELL Data Protection IDPA TOR switch upgrade utility 2020-08-28T20:08:23.993 INFO com.emc.torupgrade.ToRUpgrade - ------------------------------------------------------------------------- 2020-08-28T20:08:23.993 INFO com.emc.torupgrade.ToRUpgrade - Checking server generation...
  • Page 50 Opening VI target: vi://root@192.168.100.99:443/DPappliance/host/DPappliance-VSAN/ 10.241.201.75 Deploying to VI: vi://root@192.168.100.99:443/DPappliance/host/DPappliance-VSAN/ 10.241.201.75 Transfer Completed Powering on VM: ToR-upgrade-VM-192.168.100.101 Task Completed Completed successfully 2020-08-28T20:11:23.220 INFO com.emc.torupgrade.ToRUpgrade - Copying startup config to TOR Upgrade VM... 2020-08-28T20:11:39.090 INFO com.emc.torupgrade.ToRUpgrade - Configuration file copy done... 2020-08-28T20:11:39.091 INFO com.emc.torupgrade.ToRUpgrade - Copying license file to TOR Upgrade VM...
  • Page 51 a. Click Configure. b. On the Advanced tab, select Speed & Duplex, and then select 1.0 Gbps Full Duplex from the Property list. c. In the Value drop-down list, select 1.0 Gbps Full Duplex d. Click OK. e. Click OK. 3.
  • Page 52 Connect to the IDPA and confirm virtual machine startup After you power on all 3 ESXi hosts, the VCSA and DataProtection-ACM virtual machines should start automatically. Approximately 30 minutes after you powered on the machines, use the ping command from the service laptop to verify connectivity with the VCSA and DataProtection-ACM virtual machines.
  • Page 53 ● N.N.N is the latest pre-installation patch version. ● nnnnnn is the build number. You can install the pre-installation patch when the DataProtection-ACM is not registered with SRS gateway by using SSH. NOTE: You must install the pre-installation patch before you connect to the DataProtection-ACM using a browser for the initial configuration.
  • Page 54 7. Connect to the DataProtection-ACM by using Putty from the service laptop. The following figure shows the Putty configuration screen. Figure 35. Putty Configuration screen for DataProtection-ACM 8. At the login as prompt, type root. 9. At the Password prompt, type the password for the root user. The default password for the root user is Idpa_1234.
  • Page 55 Customer Service (CS) during deployment or by the Solution Architect (SA). It is recommended to complete the SRS registration process, which enables you to have the following advantages: ● Dell EMC delivers product event reports such as error alerts, thus greatly increasing the availability of your information infrastructure.
  • Page 56 where SRS_Gateway_IP_Address is the IP address of the SRS gateway host. 2. When prompted, type the SRS username and password, and then click Login. The SRS console appears. 3. From the Devices menu, select Manage Device. The following figure shows the SRS console and the Devices menu. Figure 36.
  • Page 57 Steps 1. Connect to the SRS server. In a browser window, type the following URL: https://servicelink.emc.com The RSA Access Manager page appears. 2. In the User ID field, type your user ID. In the Password field, type your SecureID passcode, and then click Go. The SRS staging console appears with the Assets view selected.
  • Page 58 Figure 40. SRS device information with Managed Devices selected The HA Gateway Cluster window appears. 6. Confirm that all site IDs appear in the HA Gateway Cluster window, and then close the web page. Configure the DataProtection-ACM using the configuration wizard Use the configuration wizard to license and configure all the IDPA components in ACM.
  • Page 59 After the network configuration is successful, you are redirected to the newly configured ACM IP address and the Secure Remote Services page is displayed. 7. In the Dell EMC Secure Remote Services configuration for Integrated Data Protection Appliance page, perform the following actions.
  • Page 60 Professional Services engineer tasks This section describes the tasks that a PS engineer performs on the IDPA. Topics: • Configure network settings on the Avamar utility node, storage nodes, and NDMP nodes • Install the software packages on the Avamar utility node and NDMP nodes •...
  • Page 61 For example, the following output shows that the link connection is detected on the eth1 interface: root@ledmh043:~/#: ethtool eth1 Settings for eth1: Supported ports: [ FIBRE ] Supported link modes: 10000baseT/Full Supports auto-negotiation: No Advertised link modes: 10000baseT/Full Advertised pause frame use: No Advertised auto-negotiation: No Speed: 10000Mb/s Duplex: Full...
  • Page 62 Figure 42. Network Card Setup screen The Network Settings screen appears. h. Tab to the top menu and use the arrow keys to select Hostname/DNS. The following figure provides an example of the Hostname/DNS section of the Network Settings screen. Figure 43.
  • Page 63 n. In the Routing section of the Network Settings screen, type the IP address of the default gateway. The following figure provides an example of the Routing section on the Network Settings screen. Figure 44. Routing section in the Network Settings screen o.
  • Page 64 ;; ANSWER SECTION: 279060 m.root-servers.net. 279060 f.root-servers.net. 279060 j.root-servers.net. 279060 e.root-servers.net. 279060 k.root-servers.net. 279060 d.root-servers.net. 279060 l.root-servers.net. 279060 h.root-servers.net. 279060 g.root-servers.net. 279060 c.root-servers.net. 279060 a.root-servers.net. 279060 b.root-servers.net. 279060 i.root-servers.net. ;; ADDITIONAL SECTION: a.root-servers.net. 107490 198.41.0.4 b.root-servers.net. 117959 199.9.14.201 c.root-servers.net. 114150 192.33.4.12 d.root-servers.net.
  • Page 65 NOTE: If the physical Avamar nodes have two Dell N1124T switches and the IDPA version includes Avamar 18.2 or earlier, you require the following Avamar tool updates: ● ADS_network_test_SLES-10.1.0-1.run – supports Dell N1124T switch and is backward-compatible with the Brocade ICX6430-24 switch.
  • Page 66 Update Avamar Gen4T firmware manually This procedure provides instructions for updating the firmware versions on a Gen4T node with EMC firmware bundle. Prerequisites ● Ensure that the Avamar is not running. ● Use latest bundle available on FTP in /software/ADS_Gen4T_Files files. ●...
  • Page 67 ftp://avamar_ftp:anonymous@ftp.avamar.com/software/ADS_Gen4T_Files/ Avamar_EMC_xxxx.zip.sha256 6. Verify the sha256sum: sha256sum -c ADS_Gen4T_Files/Avamar_EMC_xxxx.zip.sha256 7. Mount the required partition: mount /firmware 8. Verify that the partition is mounted: cat /proc/mounts | grep firmware Sample output: /dev/sda11 /firmware vfat rw,relatime,fmask=0002,dmask=0002,allow_utime=0020,codepage=cp437,iocharset=iso8859-1,sho rtname=mixed,utf8,errors=remount-ro 0 0 9. Rename the existing directory on the /firmware partition: mv /firmware/EMC /firmware/EMC_`date -I` NOTE: This command may return an error if there is no /firmware/EMC directory previously present.
  • Page 68 5. Change directory by typing: cd /usr/local/avamar/src 6. Extract the system tools package by typing: unzip gen4t-sys-<version>.zip Where <version> is the version of the system tools package that you downloaded. 7. Change directory by typing: cd gen4t-sys-<version> Where <version> is the version of the system tools package that you downloaded. 8.
  • Page 69 In the General Settings page, perform the following actions. Enter the ACM SWID (software ID) number in the Serial Number field. The ACM SWID is available in the Dell EMC software license activation notification email that is received from ELMS after the software license is activated.
  • Page 70 g. In the Cloud Disaster Recovery page, enter the IP address in the Cloud DR Add On IP address. NOTE: If you select the optional components in the Welcome page, the Reporting and Analytics, Search, and Cloud Disaster Recovery pages are displayed during configuration. The Configuration progress page is displayed.
  • Page 71 The Configuration progress page is displayed. The installation continues from the point where the installation failed. NOTE: If the ACM is rebooting or the ACM web service is restarting during IDPA deployment the Retry option is not available, you can only Rollback the installation. Rollback installation If the installation fails, you can rollback the installation and follow the wizard to set up and deploy the IDPA appliance.
  • Page 72 Troubleshoot configuration failures Use the DataProtection-ACM log files to troubleshoot a system that fails during configuration. Detailed log files for the DataProtection-ACM configuration process are located in the/usr/local/dataprotection/var/ configmgr/server_data/logs/server.log file. Check the logs for any failure, and identify the issue. If you cannot resolve the issue, send the log files to Customer Support for assistance.
  • Page 73 About this task Perform the following steps from the DataProtection-ACM on each NDMP accelerator node: Steps 1. Connect to the Avamar NDMP accelerator node. From the CLI, type the following command: For example: ipmitool -I lanplus -H IPMI_address -U root -P password sol activate Where: ●...
  • Page 74 Figure 47. Network Card Setup screen The Network Settings screen appears. h. Tab to the top menu and use the arrow keys to select Hostname/DNS. The following figure provides an example of the Hostname/DNS section of the Network Settings screen. Figure 48.
  • Page 75 Figure 49. Routing section in the Network Settings screen o. Tab to OK, and then press Enter. 3. Restart the Avamar network services by typing the following command: service network restart 4. Verify that the network configuration is correct by performing the following actions: a.
  • Page 76 Expander Boot | 0.5.0 Expander InitStr | 0.10.0 Expander FPGA | 21.00 ROC DIB Controller 0 | 7.10-0 (33083) Physical Disk 0 (HUS72602CLAR2000) | N9C0 Physical Disk 1 (HUS72602CLAR2000) NOTE: If the firmware versions are lower than required, then perform the procedure Update Avamar Gen4T firmware manually and continue with step 6.
  • Page 77 Configuring the backup environment During the configuration of the DataProtection-ACM, the wizard creates the following backups policies on the Avamar host to protect each virtual machine, except for AVE host. ● DataProtectionAdvisor_Backup ● DataProtectionCentral_Backup ● DataProtectionSearch_Backup ● Management_VM_Backup ● vCenter_Backup Each backup policy runs daily and each backup is retained for 30 days.
  • Page 78 (Optional) Change the IDPA Dell switch admin user password and enable password Follow the procedure to change the default admin user password and enable password on the IDPA Dell switch. Steps 1. Log in to Dell switch using admin user and default password.
  • Page 79 Back up the Dell switch configuration Back up the switch configuration, store the backup file on the Data Domain host, and then place a copy of the backup file at a remote location. A backup of the configuration file enables you to restore switch configuration information, for example, when the switch is replaced.
  • Page 80 1. Identify the current version of your IDPA by running the following command:. # rpm -qa | grep dataprotection 2. Go to https://www.dell.com/support/home/en-in/product-support/product/integrated-data-protection-appliance/drivers to see if any postinstallation patches are available for your version of IDPA. If any postinstallation patch is available, download it to your local folder.
  • Page 81 NDMP accelerator nodes. To upgrade NDMP accelerator nodes, see the Upgrading the accelerator software section in the Dell EMC Avamar NDMP Accelerator for Dell EMC NAS Systems User Guide. The dashboard with all the products and their upgraded versions are displayed along with the newly configured ACM. If...
  • Page 82 Separate the backup network from the management network DP5800, DP8300 and DP8800 models support separating the backup network from the management network. You can configure separate management network on IDPA during the appliance installation. This section describes prerequisites and procedure for configuring a separate management network. Topics: •...
  • Page 83 Data and control flow In IDPA, backup server (Avamar) stores only the metadata information about the backup, and actual backup data in stored on Protection storage (Data Domain). In a separate management network, the backup server remains on management network and protection storage is configured with both management and backup IPs.
  • Page 84 Network IP address allocation overview Use the table below to determine how many IP addresses are allocated to each component. Table 10. Management network IP address requirements for the DP8300 and DP8800 Number of IP Component DNS entry required addresses required Appliance Configuration Manager Avamar Proxy IP 4 (for DP8300) , 5 (for...
  • Page 85 Configure the switch to separate the management and backup networks Use the switch configuration generation utility to create switch configuration for separate management network. Configure the DataProtection-ACM for separate management networks by using the configuration wizard This section summarizes the configuration differences in the configuration wizard when you configure the separate management network from the backup network.
  • Page 86 Connect to the uplink by using 10 GbE SFP+ ports You can configure the uplink connection with 10 G ports by using an FC cable instead of a split cable. Topics: • Configure the uplink for a 10 G port •...
  • Page 87 port-channel-protocol LACP e. Set the port to LACP mode by typing the following command: port-channel x mode active where x is the port channel number. f. Start the new interface by typing no shutdown. g. Exit the interface mode by typing exit. 4.
  • Page 88 Steps 1. Start the EXEC privilege mode by typing the following command: enable When prompted, type the admin password. 2. Start the configuration mode by typing the following command: configure 3. Configure a port for quad mode by typing the following command: stack-unit 1 port port_number portmode quad no-confirm where port_number is the port number of the port to split.
  • Page 89 Support a flat network (no VLAN) Follow this procedure if there are no backup VLANs in the network, and the customer wants to use default VLAN 1 for all backup traffic. NOTE: With the exception of this configuration, spanning tree configuration is required depending on customer uplink configuration.
  • Page 90 Updating the VLAN on an IDPA ESXi server After the ports are configured according to the requirements for the Dell switch, use the following procedure to set VLAN 0 on the ESXi server. VLAN 0 on ESXi is equivalent to VLAN 1.
  • Page 91 Create an install base update request After replacing a Dell server or switch chassis, complete the following steps to update the Install Base (IB) with the serial number of the new hardware. Only one appliance must be submitted per IB update request.
  • Page 92 ● Competitor Maintained - The product was sold by Dell EMC, but is being maintained by a competitor that has no partner relationship with Dell EMC. Also, Dell EMC does not have a contractual agreement with the customer for this product.
  • Page 93 ● M&A Connection - This option is used for products that still report to legacy systems after mergers and acquisitions. For example, Dell EMC Avamar's EmailHome (Avalanche), Dell EMC Isilon Support IQ, and so on. 9. Select the appropriate Connect Home option from the drop-down list. In addition to the Connect In options, three more options are available in the Connect Home drop-down list: ●...
  • Page 94 After performing the following steps, you must continue to follow the steps mentioned in the: ● Replication section of the Dell EMC Avamar Administration Guide to configure replication. ● For more information about ifgroups for replication traffic, see the Dell EMC Data Domain Boost for Partner Integration Administration Guide.
  • Page 95 7. Once the above steps are successfully run, you can continue to configure the replication policies. For more information, see the Dell EMC Avamar Administration Guide. Configure IDPA to use specific interfaces for replication...
  • Page 96 Table 14. Who will upgrade what IDPA appliance model Who will upgrade what DP5xxx ● Support/PS to upgrade the appliance, including the Dell PowerEdge server firmware, Dell switch and NDMP Accelerator nodes. ● You can also upgrade the AVE clients and the external AVE Proxy.
  • Page 97 Steps 1. Connect to the ACM with root credentials using SSH. 2. Change the directory to the /data01 folder. 3. Run the sha256sum -c PowerProtect-DP-Rapid-Upgrade-ChecKer-<version>.jar.sha256 command to verify the checksum of the downloaded file. The output must be PowerProtect-DP-Rapid-Upgrade-ChecKer-<version>.jar: OK 4.
  • Page 98 –wait This command validates the checkpoint. ● Disable all the backup policies through the Avamar UI. See the section Enabling and disabling a backup policy in the Dell EMC Avamar Administration Guide. ● Ensure that all the running jobs are complete.
  • Page 99 ● Ensure that there are no non-IDPA virtual machines deployed on IDPA. ● Verify that the hostnames (short and FQDN) are correctly set in ESXi server. ● On the vCenter server, ensure that the used storage space is less than 90%. If the used space is 90% or more, then perform the following steps to delete the unwanted files to free storage space: 1.
  • Page 100 ○ You can also extract most of the Avamar upgrade binaries from the IDPA upgrade bundle. ● Disable all the backup policies through the Avamar UI. See the section Enabling and disabling a backup policy in the Dell EMC Avamar Administration Guide.
  • Page 101 Dell PowerEdge Server Firmware ● Ensure that you are connected and have configured the iDRAC. NOTE: If the firmware of the appliance was upgraded to July 2020 Block (firmware block bundled with IDPA 2.6.1), then you need not upgrade the firmware.
  • Page 102 ○ A Service laptop with a serial port or a USB port and a USB to serial adapter. ○ An RJ45 to serial cable. NOTE: An RJ45 SFP is needed to connect one of the IDPA Dell servers to the switch for the semi-automated upgrade procedure. ○ A FAT32 formatted USB stick or drive.
  • Page 103 2. Create a new directory: mkdir /root/firmware/ 3. From the latest dpatools package that you downloaded from the Dell EMC Support website, copy the dpatools- <version>.rpm to the new /root/firmware/ directory. 4. On the SSH session, verify the version of DPATools that is installed on the ACM.
  • Page 104 The dpacli -fwversions command displays the firmware version of all components on the IDPA server. 3. From the latest firmware upgrade package that you downloaded from the Dell EMC Support website, using WinSCP or any other terminal emulation applications, copy the dpafw-<version>.rpm to the root directory.
  • Page 105 Upgrading the IDPA About this task To upgrade the IDPA: Steps 1. Download the upgrade binary from Dell EMC Support. The name of the file is IDPA_Upgrade_<version>.tar.gz format. 2. Copy the file to the /data01/upgrade folder on the ACM. NOTE: Ensure that only the upgrade file exists in this folder and no other post or prepatch packages exist.
  • Page 106 14. Verify that all the components start up and that there are no errors displayed on the ACM Dashboard. NOTE: Refer the Troubleshooting component software upgrades section in the Dell EMC Integrated Data Protection Appliance 2.6 Installation Guide if you encounter any issues.
  • Page 107 b. Backup the /boot partition by running the following commands: mapall --all+ --user=root mkdir -p /usr/local/avamar/src/ossu_boot_bk_<YYYYMMDD>/ mapall --all+ --user=root tar cvzf /usr/local/avamar/src/ossu_boot_bk_<YYYYMMDD>/ boot-backup.tgz /boot/ c. List the /boot directory by running the following command: mapall --all+ --user=root ls -l /boot d.
  • Page 108 1. Connect to the AV Proxy VM and gather all network related details such as the assigned IP address, DNS, Gateway, Netmask and NTP server IP addresses. 2. Install the AV Platform OS Rollup. See the steps documented in the Security patch updates for proxies section in the Dell EMC Avamar for VMware User Guide 19.3 guide .
  • Page 109 Failing to do so results in the appliance being FIPS non-compliant. Dell EMC Support Personnel must upgrade the internal Avamar proxy deployed on the appliance, and the customers are responsible for upgrading all other Avamarproxies deployed in their environment.
  • Page 110 NIC. Upgrade Avamar backup clients You must upgrade the Avamar backup clients deployed in your environment. See the Dell EMC Avamar Backup Clients User Guide for details on how to upgrade specific backup clients. Upgrade CDRA manually This section provides information on how to upgrade CDRA manually only if CDRA is integrated with CDRS.
  • Page 111 Upgrading the CDRA To upgrade the CDRA to IDPA 2.6.1, perform the following steps. Prerequisites Download the upgrade package (CDRA or CDRS, or both) from the Dell EMC Support site. Ensure that there is no rapid recovery process running. Steps 1.
  • Page 112 Capacity add DS60 This appendix contains the following topics: Topics: • Capacity add - before you begin • Overview • Capacity add - installing a DS60 • Capacity add - disk pack expansion Capacity add - before you begin Avoiding electrostatic discharge (ESD) damage When replacing or installing hardware units, you can inadvertently damage the sensitive electronic circuits in the equipment by simply touching them.
  • Page 113 Standard touch point colors Touch points are component locations where you can: ● Grip the hardware to remove or install a component. ● Open or close a latch. ● Turn a knob to open, close, or adjust a component. Standard touch point colors are terra-cotta (orange) or blue. NOTE: Within this documentation, the color orange is used instead of terra-cotta for simplicity.
  • Page 114 Transit/storage environment Operating environment temperature Acclimation time Humid ≥60% RH <86°F (30°C) 16 hours Unknown <86°F (30°C) 16 hours ● If there are signs of condensation after the recommended acclimation time has passed, allow an additional 8 hours to stabilize. ●...
  • Page 115 Overview The DS60 can be added to existing systems to expand the storage capacity. You can either add a DS60 shelf, or perform a disk pack expansion of an installed shelf. The procedures cover how perform each both capacity expansions. CAUTION: A populated DS60 can weigh in excess of 200 pounds (93 kg).
  • Page 116 5. Run the following command: Enclosure show topology. This shows the status of the cable configuration. Ensure there are no issues. 6. Run the following command: Enclosure show summary. This shows all of the enclosures within a racked system. Ensure all enclosures are displayed.
  • Page 117 Racks and rails You can secure the 1U cable tray to Dell EMC and non-Dell EMC racks that use a sliding rail system. The rail kits are included in the cable tray packaging and are compatible with racks with the following types of holes: ●...
  • Page 118 The following procedure describes the installation of the 1U Cable Management Tray into a standard Dell EMC rack. For non-Dell EMC racks, use the additional hardware that comes with the 1U Cable Management Arm to install the rails as necessary.
  • Page 119 CL5495 Figure 53. Installing/Securing rails - front CL5518 Figure 54. Installing/Securing rails - rear 2. The rails come pre-assembled with adaptors that fit into standard round mounting holes. If the rack has a different configuration, use the adaptors in the hardware kit that come with the tray to mount the rails. Align the flanges on the inside of the mounting holes of the rack.
  • Page 120 3. Orient the tray so that the UP arrow is pointed in the correct direction and so that the end of the tray labeled FRONT is to the front of the rack. Slide the tray into the rails until it locks into place (audible click). To release the tray, press the spring clips up and pull the tray towards the front of the rack.
  • Page 121 outside cable runs connect to the rack, while the two inside cable runs connect to the shelf. Once the cables are installed, close the lids, making sure they are snapped shut. CL5522 Figure 59. 1-Inch graduation label 6. Align the lids of the Cable Chains so the lids are facing up and the hinges are all facing each other. Arrange the two cable chains so that they form a "U"...
  • Page 122 CL5499 Figure 62. Installing the chassis bracket 9. Place the chassis bracket over the center rail of the cable tray. Clip the free end of the cable chains to the center flange on the chassis bracket. Figure 63. Installing the bezel 10.
  • Page 123 Follow these best practice guidelines to ensure a more orderly installation: ● Non-Dell EMC racks may have PDUs which face into the rack. This may cause interference between the shelf and/or rear CMAs (if used). Carefully plan and route cables to minimize any interference. It may be necessary to use a different type of PDU that is mounted in the main rack area.
  • Page 124 CL5496 Figure 64. Screw and nut placements a. Orient one of the rails to identify the front of the rail so that the inside of the rail is visible with the spacing markings visible. b. Locate the two screws and nuts which hold the length adjustment bracket in place. c.
  • Page 125 For each , install the rails using the table, figure and steps that follow. The rails are designed to be universal in nature. They are shipped with 6.8mm adaptors that will fit into any Dell EMC rack. For non-Dell EMC racks, the 6.8mm adaptors must be removed, then replaced with rail pins that will fit the hole-types in the rack being used.
  • Page 126 Table 20. Pins for non-Dell EMC racks Rail Pins from kit Part Number and Description Suggested Use 036-028-018 Used for any non-Dell EMC rack. Can be used in racks with threaded holes. Custom screw, M4 x 10MM (Quantity: 4 per kit) 036-028-016 Used in racks that have M5, #10, or #12 threaded holes.
  • Page 127 Table 21. List of parts used in illustration, rail installation Image # Description Part number rail location in 4U space Universal Rail Pins (see previous table for Part of PN 106-569-300 and 106-529-209 details) rails (2 each/kit) for each node PN 106-569-300 and 106-529-209 Figure 68.
  • Page 128 Steps 1. The rails are shipped with 6.8mm adaptors which are designed to fit into the NEMA channels of the Dell EMC rack. To install the rails in a non-Dell EMC rack, the 6.8mm adaptors must be removed and replaced with appropriate hardware from the kit.
  • Page 129 CL5376 Figure 69. Securing a rail with a single screw a. If the rails are being installed in a rack that has threaded holes, insert an M4 screw into the smaller of the two center screw holes at both the front and the rear of the rail. The screw is smaller and will pass through the threaded hole in the NEMA racks.
  • Page 130 Installing the nutbars About this task For each , install the nutbars using the table, figure and steps that follow. Table 23. List of parts used in nutbar installation illustration Image # Description Part number Nutbar location in 4U space 1 ea Nutbars: (Left: 051-000-357), (Right: 051-000-356)
  • Page 131 NOTE: The nutbars are not interchangeable. There is a distinct nutbar for the left and right side. Use part numbers for identification. Steps 1. At the front of the rack, align and install the left nutbar (051-000-357) directly above the rail assembly. 2.
  • Page 132 2. If the rails need to be adjusted, refer to Modifying rail lengths 3. For Dell EMC racks, proceed to step 4. The rails are shipped with M5 adaptors which are designed to fit into the Dell EMC NEMA channels. For non-Dell EMC racks, proceed as follows: a.
  • Page 133 Figure 72. Rail installation a. Align the right rail with the lower U of the allotted 4U space. NOTE: Each of the rail alignment pins must be located in the middle holes of the bottom two U spaces of the 4U space.
  • Page 134 7. On both left and right rail assemblies, install a single long screw between the rail posts in the upper screw hole to secure the rails as follows: a. For Dell EMC racks or racks that do not have threaded holes, insert a single M5 screw into the larger of the two screw holes.
  • Page 135 Installing the shelf onto the rails Prerequisites If a shelf with all of the FRUs removed is being installed, the chassis can be installed without using the lift. If the shelf is populated with FRUs prior to installing, then this task requires the use of a portable lift. WARNING: DO NOT ATTEMPT to install a populated shelf without a mechanical lift.
  • Page 136 CL5431 Figure 75. Sliding the shelf chassis into the rails NOTE: You may need to release sagging tension on the shelf by pulling the lift arms and tray up slightly. 4. Unlock the casters by lifting up on the locking tabs and carefully slide the shelf into the cabinet as far as the lift will allow. CL5424 Figure 76.
  • Page 137 CL5423 Figure 77. Locking the casters 7. Remove the securing strap by pulling up on the retaining key and pull the ratchet handle upwards as needed. CL5430 Figure 78. Removing the straps 8. Carefully push the shelf off the lift arms/tray and into the cabinet. CAUTION: Make sure to leave the lift under the chassis until the shelf is safely balanced and secured within the cabinet.
  • Page 138 CL4898 Figure 79. Inserting and securing the chassis to the cabinet a. Using the orange enclosure latch handles, push the completely into the cabinet. Make sure the self-locking latches are pushed in and fully engaged, and the enclosure cannot slide back out of the cabinet. b.
  • Page 139 Figure 80. Inserting and Securing the Chassis to the Cabinet (Shoulder Screw Configuration) a. If the is being installed in a non-Dell EMC rack, proceed to substep b. For Dell EMC racks, use the orange enclosure latch handles to push the completely into the cabinet. Align the two semi-captive M5 shoulder screws on each side with the mounting holes on the cabinet.
  • Page 140 Secure the top cover to the rack as follows: a. If the is being installed into the Dell EMC rack, secure the top cover to the rack using M5 truss head screws from the kit.
  • Page 141 ● The SSD shelf counts towards the total number of shelves connected to the system. ● Dell EMC recommends installing the SSD shelf in the V1.1 positon, but if that is not possible, the shelf can be placed in a different location in the rack so long as cables of sufficient length are available.
  • Page 142 DP8300 cabling String (Loop) I/O - Port Shelf Port Length* I/O 7 - Port 0 A controller port 0 of shelf V1.1 I/O 2 - Port 0 B controller port of the highest number shelf in V1 I/O 7 - Port 1 A controller port 0 of shelf V2.1 I/O 2 - Port 1...
  • Page 143 I/O 2 - Port 2 B controller port of the highest number shelf in V3 NOTE: * Cable lengths shown are designed for IDPA or Dell EMC racks. Longer cables (up to 5M) can be used. DP8800 cabling String (Loop) I/O - Port...
  • Page 144 A controller HOST port of the SSD shelf I/O 3 - Port 3 B controller HOST port of the SSD shelf NOTE: * Cable lengths shown are designed for IDPA or Dell EMC racks. Longer cables (up to 5M) can be used. Capacity add DS60...
  • Page 145 Verifying the capacity addition Once the shelf has been added and cabled, verify the capacity addition was successful by performing the following steps: Capacity add DS60...
  • Page 146 Expand storage capacity You can add storage to expand the capacity of the Protection Storage node. Increasing the attached storage requires additional licensing. Prerequisites Obtain licensing for the increased storage capacity. Licenses are included in the License Authorization Code (LAC) letter that was sent at the time of your order.
  • Page 147 c. Use the handle to push the carrier until it docks in the chassis, then close the handle. Use care to avoid excessive force that could damage the disk drive. 3. Verify disks and create the new RAID group. a. Wait for one or two minutes after installing the disk drives. b.
  • Page 148 b. Enter the following commands to verify the upgrade: # disk show state Enclosure Disk 10 11 12 -------- ------------------------------------------ # storage show all Active tier details: Disk Disks Count Additional Group Information ------- ---------------------------------- -------- ------------ 1.1-1.3, 1.5-1.7 1.8-1.12 (spare) NOTE: The spare disk in the above example is 1.4, your actual spare disk location may differ .
  • Page 149 6.55-6.57 -------- --------------------- ----- ------- --------- -------- ------ ----- # disk show state ----------------- Enclosure Disk (disk-id) 1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 --------- -------------------------------------------------------------------------- |-------|------|------|-------| | Pack 1 | Pack 2 | Pack 3 | Pack 4 | E(49-60) s |.
  • Page 150 |-------|------|------|-------| ---------------------------------------------------------------------------- In the above example we can see that Enclosure 6 Pack 3 is available to be added to the cloud metadata tier. b. Take a downtime of 30 minutes and disable the file system. # filesys disable c. Add the disk shelf to cloud tier. storage add tier cloud {enclosures <enclosure-list>...
  • Page 151 Capacity add - disk pack expansion Locate the target enclosure in the rack About this task Illuminate the LED beacon to identify the physical location of the target enclosure. Steps Illuminate the LED beacon on the target enclosure. Run the following command: enclosure beacon 2 Identify the first empty disk pack in the target enclosure About this task The DS60 contains four disk packs.
  • Page 152 If the console is covering the front of the to which you need access, open the console using the steps that follow. Steps 1. Grasp the right side of the console. 2. Pull the console to swing it open. CL4699 Figure 85.
  • Page 153 CL4667 Figure 86. Removing the front bezel Pulling the shelf chassis out NOTE: Do not extend more than one shelf at a time. Extending more than one shelf at a time can cause the rack to tip over, which will damage the equipment and may injure personnel. About this task To access the internal components, you must release and pull the shelf out of the cabinet.
  • Page 154 Add new disks About this task It is not necessary to remove power from the disk shelf before adding new disks. Steps 1. Grab the finger slot of a blank carrier and pull it straight up to remove it from the disk slot. NOTE: After removing a blank carrier, insert the disk into the empty slot before removing the next carrier.
  • Page 155 3. Screw the attaching screws to the NEMA channel. Verify the system sees the new disks Steps Run the disk show state command to verify the system can see the new disk pack in the enclosure. All the new disks in the enclosure should display in the Unknown state.
  • Page 156 # disk show state Enclosure Disk Row(disk-id) 10 11 12 13 14 15 -------------- ---------------------------------------------- |--------|--------|--------|--------| | Pack 1 | Pack 2 | Pack 3 | Pack 4 | E(49-60) s |v v |- - |- D(37-48) . |v v |- - |- C(25-36) .
  • Page 157 Index ACM 58, Secure Remote Services Avamar utility node separate backup network switch configuration Backup environment configuring Troubleshoot Troubleshoot health cable management tray, 1U install Upgrade Avamar backup clients CDRA 110, Upgrade CDRA 110, CDRS Upgrade CDRS configure switch Crontab default passwords usernames...

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