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INSTALLATION MANUAL CEILING CASSETTE INDOOR UNIT SPLIT-STYLE AIR CONDITIONER DRAC24F1B Model Number: Serial Number: Purchase Date: Installing Contractor Company Name: Capture relevant information about your Durastar mini-split equipment before it is installed and write it above for future reference. DURASTAR.COM...
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• Read the troubleshooting section of this manual as it will help you diagnose and solve common issues. • Visit us on the web at www.durastar.com to download product guides and up-to-date information. • If you need warranty service, our friendly customer service representatives are available via email at questions@durastar.com or by telephone at 1-888-320-0706.
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Do not wash the air conditioner with water as this could cause an electric shock. • Disconnect the power supply by turning it off at the circuit breaker when cleaning the air conditioner. Otherwise, you could risk electric shock. DURASTAR.COM...
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• The air conditioner’s circuit board (PCB) is designed with a fuse to provide overcurrent protection. The specifications of the fuse are printed on the circuit board. DURASTAR.COM...
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Do not climb onto or place objects on top of the outdoor unit. • Do not allow the air conditioner to operate for long periods of time with doors or windows open, or if the humidity is very high. DURASTAR.COM...
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Regularly inspect and clean air filters. NOTE Your Durastar air conditioner's outdoor unit is equipped with a base pan heater, allowing it to continue to operate at freezing temperatures as low as -22°F (-30°C). When outdoor air temperatures are at or below 32°F (0°C), we strongly recommend keeping the unit plugged in at all times to ensure smooth ongoing performance.
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Indoor and outdoor connection wire • Outdoor power supply cord • Drain pipe • Pipe and cable wrapping tape • Wall hole sleeve and cover • Putty • Suspension bolts and necessary hardware to hang indoor unit • Wiring u-lugs DURASTAR.COM...
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Remote Control Remote Control Holder Signal Cable, Air Inlets Refrigerant Pipes, and Drain Pipe Wiring Terminal Valve Cover Air Outlet NOTE Illustrations in this manual are for explanatory purposes. The actual shape of your mini-split equipment may vary slightly. DURASTAR.COM...
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INSTALLATION OVERVIEW - INDOOR UNIT Install the indoor unit Install the drain pipe Install the outdoor unit Connect the wires Evacuate and charge the Connect the refrigerant refrigeration system pipes Install the panel Perform a test run DURASTAR.COM...
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If there is no pre-existing refrigerant piping, when choosing a location, leave ample room for a wall hole (see Step 3: Drill Wall Hole for Connective Piping) for the signal cable and refrigerant piping that connect the indoor and outdoor units. DURASTAR.COM...
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Ceiling Bottom of unit ≤ 5/8 - 1” (16 - 25mm) Ceiling board WARNING Ensure that the indoor unit is completely level. Improper installation can cause the drain pipe to back up into the unit and water leaks. DURASTAR.COM...
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To keep the drain pipe from sagging, install hanging wires every 3-5'. Do not allow the drain pipe to bend or sag and trap condensation. 3’-5’ (1-1.5m) No bending Downward slope or sagging 1/100 DURASTAR.COM...
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1/8" (3mm) must be incorporated in the fixed wiring. A qualified technician must use an approved circuit breaker or switch. 7. Only connect the unit to an individual branch circuit outlet. Do not connect another appliance to that outlet. 8. Make sure to properly ground the air conditioner. DURASTAR.COM...
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6. After checking to make sure every connection is secure, use the cable clamp to fasten the signal cable to the unit. Screw the cable clamp down tightly. 7. Replace the control box lid. DURASTAR.COM...
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Before passing the refrigerant piping, drain pipe, and the signal cable through the wall hole, you must bundle them together to save space, protect them, and insulate them. 1. Bundle the drain pipe, refrigerant pipes, and signal cable as shown below: Signal wire Refrigerant piping Insulation tape Drain pipe DURASTAR.COM...
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Release tabs 2. Remove the installation covers at each of the four corners in order to access the hooks on the main body when hanging the panel. Short ropes will keep the corners attached to the panel. Cover rope DURASTAR.COM...
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3/16"-1/4" (4-6mm). The edge of the panel should be in contact with the ceiling board. Unit body Ceiling board 3/16”-1/4” (4-6mm) Panel Panel foam 5. Carefully adjust the panel so that the ceiling opening is completely covered. DURASTAR.COM...
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If necessary, the height can be adjusted by loosening the upper nut, and adjusting the lower nut at each of the corners. Make sure the internal wiring and drain pipe are not affected by this adjustment. 1-Loosen upper nut Gap not allowed 2-Adjust lower nut DURASTAR.COM...
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The indoor unit makes A rushing air sound may occur when the louver resets its position. noises A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit’s plastic parts. DURASTAR.COM...
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• Press ON/OFF button on remote control to restart operation. NOTE If problem persists, contact a local dealer or your nearest customer service center. Provide them with a detailed description of the unit malfunction as well as your model number. DURASTAR.COM...
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Incompressible gas or moisture has Evacuate and recharge the system with quently entered the system. refrigerant. The compressor is broken. Replace the compressor. The voltage is too high or too low. Install a manostat to regulate the voltage. DURASTAR.COM...
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If not, disconnect the power, then connect it again. Turn the unit on. appears If the problem persists, disconnect the power and contact your nearest customer service center. NOTE If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact an authorized service center. DURASTAR.COM...
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REMEMBER COOLING& VALUE NO_REMEMBER COOLING MODE MAIN HEATING ONLY MAIN MAIN SLAVE MODE Factory NO SLAVE Factory TO OUTDOOR UNIT Factory Setting Factory CAP1 Setting Setting Setting Dotted line indicates this component is 16022500005023 optional. Your configuration many vary. DURASTAR.COM...
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Discharge high temperature Error PC60 Low pressure protection PC03 PC0L Low temperature protection of outdoor unit Indoor units mode con ict ---- Note: DF (defrost) and FC (forced cool) are normal operating states, not malfunctions. [ ] Applicable to some units only. DURASTAR.COM...
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THIS PAGE INTENTIONALLY LEFT BLANK. DURASTAR.COM...
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MULTI-ZONE OUTDOOR UNIT SPLIT-STYLE AIR CONDITIONER DRA2H18M1A, DRA3H28M1A, DRA4H36M1A, DRA5H48M1A, DRA5H55M1A Model Number: Serial Number: Purchase Date: Installing Contractor Company Name: Capture relevant information about your Durastar mini-split equipment before it is installed and write it above for future reference. DURASTAR.COM...
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STEP 2: REMOVE BURRS ....................17 STEP 3: FLARE PIPE ENDS ..................... 18 STEP 4: CONNECT PIPES ....................19 SYSTEM EVACUATION ......................20 FINAL CHECKS ........................22 TEST RUN ..........................23 TROUBLESHOOTING ......................24 WIRING DIAGRAMS ......................28 ERROR AND OPERATING CODES ................32 JOB SITE INFORMATION SHEET .................33 DURASTAR.COM...
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• Read the troubleshooting section of this manual as it will help you diagnose and solve common issues. • Visit us on the web at www.durastar.com to download product guides and up-to-date information. • If you need warranty service, our friendly customer service representatives are available via email at questions@durastar.com or by telephone at 1-888-320-0706.
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Do not wash the air conditioner with water as this could cause an electric shock. • Disconnect the power supply by turning it off at the circuit breaker when cleaning the air conditioner. Otherwise, you could risk electric shock. DURASTAR.COM...
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• The air conditioner’s circuit board (PCB) is designed with a fuse to provide overcurrent protection. The specifications of the fuse are printed on the circuit board. DURASTAR.COM...
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Do not climb onto or place objects on top of the outdoor unit. • Do not allow the air conditioner to operate for long periods of time with doors or windows open, or if the humidity is very high. DURASTAR.COM...
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Regularly inspect and clean air filters. NOTE Your Durastar air conditioner's outdoor unit is equipped with a base pan heater, allowing it to continue to operate at freezing temperatures as low as -22°F (-30°C). When outdoor air temperatures are at or below 32°F (0°C), we strongly recommend keeping the unit plugged in at all times to ensure smooth ongoing performance.
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Crescent or spanner wrench (indoor unit model depending) • Hexagonal wrench set • Vacuum pump • Torque wrench • HVAC manifold gauge set • Hammer • Refrigerant leak detector • Wire strippers • Copper pipe cutter • Wire crimper • Flaring tool DURASTAR.COM...
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Drain Pipe Air Inlets Power Supply Wiring Terminal Refrigerant Valves Air Outlet NOTE Illustrations in this manual are for explanatory purposes. The actual shape of your mini- split equipment may vary slightly. Indoor units may also vary in configuration. DURASTAR.COM...
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Install the unit at least 10 ft. (3 m) away from TV or radio antennas. Operation of the unit may interfere with antenna reception in areas where the signal is weak. An amplifier may be needed for affected devices. DURASTAR.COM...
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Seal Seal Drain joint NOTE In cold climates, make sure that the drain hose is as vertical as possible to ensure swift water drainage. If water drains too slowly, it can freeze in the hose and flood the unit. DURASTAR.COM...
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Installing multiple outdoor units If installing multiple outdoor units, refer to the diagram below for proper clearances. L ≤ 1/2H ≥9 13/16” (250mm) L ≤ H ≥11 13/16” (300mm) 1/2H < L ≤ H L > H Can not be installed DURASTAR.COM...
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Before performing any electrical or wiring work, turn off the main power to the system. USE THE RIGHT CABLE • Indoor Power/ Signal Cable: 14/4 stranded, unshielded • Outdoor Power Cable: Determined by amperage of system and the local codes in your area. DURASTAR.COM...
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8. Replace the wire cover on the side of the unit, and screw it in place. Terminal block Connecting cable Power supply cord Conduit panel Wire Cover Select the appropriate holes to feed the wires through according to their diameter. DURASTAR.COM...
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Perform leak check procedures. Afterwards, remove the high side hose and attach the low side hose from the manifold to evacuate all connected zones. DURASTAR.COM...
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Indoor Unit 19’ 9” (6m) 32’ 10” (10m) Required distance between oil traps when Required distance between oil traps when the indoor unit is installed higher than the the outdoor unit is installed higher than the indoor unit. outdoor unit. DURASTAR.COM...
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Burrs can affect the airtight seal of the refrigerant piping connection and must be completely removed. 1. Hold the pipe at a downward angle to prevent burrs from falling into the pipe. 2. Using a reamer or deburring tool, remove all burrs from the cut section of the pipe. Pipe Reamer Point downward DURASTAR.COM...
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4. While firmly gripping the nut on the unit tubing, use a torque wrench to tighten the flare nut according to the torque values in the table on the next page. Loosen the flaring nut slightly, then tighten again. DURASTAR.COM...
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Use a vacuum pump and manifold gauge to evacuate the refrigerant system, removing any non-condensible gas and moisture from the system. Evacuation should be performed upon initial installation and if unit is relocated. DURASTAR.COM...
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Do not try to force the valves to open further. Manifold Gauge Low pressure Flare nut gauge Low pressure High pressure valve valve Low pressure hose Auxiliary hose Vacuum pump Valve body Valve stem Low pressure valve DURASTAR.COM...
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The refrigerant should be charged from the service port on the outdoor unit's low pressure valve. Additional refrigerant information can be found in the SUBMITTALS DOCUMENTS at WWW.SERVICE.DURASTAR.COM. Additional refrigerant can be calculated using the following formula: Liquid Side Ø 1/4" (6.35mm) Liquid Side Ø...
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A: Low pressure stop valve B: High pressure stop valve C & D: Indoor unit flare nuts Use the Durastar Job Site Information Sheet at the end of this manual as a commissioning report to record your start up readings. TEST RUN TEST RUN INSTRUCTIONS You should perform the test run for at least 30 minutes.
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The indoor unit makes A rushing air sound may occur when the louver resets its position. noises A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit’s plastic parts. DURASTAR.COM...
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• Press ON/OFF button on remote control to restart operation. NOTE If problem persists, contact a local dealer or your nearest customer service center. Provide them with a detailed description of the unit malfunction as well as your model number. DURASTAR.COM...
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Incompressible gas or moisture has Evacuate and recharge the system with quently entered the system refrigerant The compressor is broken Replace the compressor The voltage is too high or too low Install a manostat to regulate the voltage DURASTAR.COM...
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If not, disconnect the power, then connect it again. Turn the unit on. appears If the problem persists, disconnect the power and contact your nearest customer service center. NOTE If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact an authorized service center. DURASTAR.COM...
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High temperature protection of Evaporator PH91 Low temperature protection of Evaporator LC06 High temperature protection of Inverter module (IPM) Note: DF (defrost) and FC (forced cooling) are normal operating codes, not malfunctions. [ ] Applicable to some units only. DURASTAR.COM...
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Line Voltage (Power Off): L1 to L2 _____________ L1 to G _____________ L2 to G ________________ Line Voltage (Power On): L1 to L2 _____________ L1 to G _____________ L2 to G ________________ Outdoor Thermal Readings Discharge: _________°F Ambient: _________°F DURASTAR.COM...
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(Circle Liquid and Gas Line): Electrical Readings Power/Control Wire Color: 1 _______________ 2 _______________ 3 ________________ Voltage Readings: 1-2 ___________ AC 2-3 ___________DC Thermal Readings Return Air: _________°F Supply Air: _________°F Room Air: _________°F Gas Line Saturation: _________°F Liquid Line Saturation: _________°F DURASTAR.COM...
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(Circle Liquid and Gas Line): Electrical Readings Power/Control Wire Color: 1 _______________ 2 _______________ 3 ________________ Voltage Readings: 1-2 ___________ AC 2-3 ___________DC Thermal Readings Return Air: _________°F Supply Air: _________°F Room Air: _________°F Gas Line Saturation: _________°F Liquid Line Saturation: _________°F DURASTAR.COM...
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(Circle Liquid and Gas Line): Electrical Readings Power/Control Wire Color: 1 _______________ 2 _______________ 3 ________________ Voltage Readings: 1-2 ___________ AC 2-3 ___________DC Thermal Readings Return Air: _________°F Supply Air: _________°F Room Air: _________°F Gas Line Saturation: _________°F Liquid Line Saturation: _________°F DURASTAR.COM...
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CEILING CASSETTE INDOOR UNIT SPLIT-STYLE AIR CONDITIONER DRAC09F1A, DRAC12F1A, DRAC18F1A, DRAC24F1A Model Number: Serial Number: Purchase Date: Installing Contractor Company Name: Capture relevant information about your Durastar mini-split equipment before it is installed and write it above for future reference. DURASTAR.COM...
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• Read the troubleshooting section of this manual as it will help you diagnose and solve common issues. • Visit us on the web at www.durastar.com to download product guides and up-to-date information. • If you need warranty service, our friendly customer service representatives are available via email at questions@durastar.com or by telephone at 1-888-320-0706.
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Do not wash the air conditioner with water as this could cause an electric shock. • Disconnect the power supply by turning it off at the circuit breaker when cleaning the air conditioner. Otherwise, you could risk electric shock. DURASTAR.COM...
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• The air conditioner’s circuit board (PCB) is designed with a fuse to provide overcurrent protection. The specifications of the fuse are printed on the circuit board. DURASTAR.COM...
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Do not climb onto or place objects on top of the outdoor unit. • Do not allow the air conditioner to operate for long periods of time with doors or windows open, or if the humidity is very high. DURASTAR.COM...
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Regularly inspect and clean air filters. NOTE Your Durastar air conditioner's outdoor unit is equipped with a base pan heater, allowing it to continue to operate at freezing temperatures as low as -13°F (-25°C). When outdoor air temperatures are at or below 32°F (0°C), we strongly recommend keeping the unit plugged in at all times to ensure smooth ongoing performance.
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Indoor and outdoor connection wire • Outdoor power supply cord • Drain pipe • Pipe and cable wrapping tape • Wall hole sleeve and cover • Putty • Suspension bolts and necessary hardware to hang indoor unit • Wiring u-lugs DURASTAR.COM...
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Wiring Terminal Air Outlet Panel Refrigerant Pipes Valve Cover Air Inlet Remote Control Air Inlet Control Panel Drain Pipe Air Outlet NOTE Illustrations in this manual are for explanatory purposes. The actual shape of your mini-split equipment may vary slightly. DURASTAR.COM...
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INSTALLATION OVERVIEW - INDOOR UNIT Install the indoor unit Install the drain pipe Install the outdoor unit Connect the wires Evacuate and charge the Connect the refrigerant refrigeration system pipes Install the panel Perform a test run DURASTAR.COM...
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Near any source of heat, steam, or combustible gas • Near flammable items such as curtains or clothing • Near any obstacle that might block air circulation • Near a doorway • In a location subject to direct sunlight DURASTAR.COM...
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If there is no pre-existing refrigerant piping, when choosing a location, leave ample room for a wall hole (see Step 3: Drill Wall Hole for Connective Piping) for the signal cable and refrigerant piping that connect the indoor and outdoor units. DURASTAR.COM...
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2. Drill four holes 2" deep in the internal ceiling for each of the required suspension bolt anchors (field supplied). Make sure to hold the drill at a 90o angle to the ceiling. 3. Using a hammer, insert the suspension bolt anchors into the pre-drilled holes. 4. Install the four suspension bolts. DURASTAR.COM...
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After the sleeve is inserted through the wall, connect the wall hole sleeve cover to the wall sleeve on the outside end. Make sure the cover is flush with the outside wall. DURASTAR.COM...
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Incorrect installation can cause water to flow back into the unit and leaks. Ceiling 39-59” ≤11 3/4” (300mm) (1-1.5m) ≤20 7/8” (530mm) ≤29 1/2” (750mm) 8 5/8” (220mm) 0-3” (0-75mm) DURASTAR.COM...
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12. To avoid getting an electric shock, never touch the electrical components soon after the power supply has been turned off. After turning off the power, always wait 10 minutes or more before you touch the electrical components. WARNING Before performing any electrical or wiring work, turn off the main power to the system. DURASTAR.COM...
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6. After checking to make sure every connection is secure, use the cable clamp to fasten the signal cable to the unit. Screw the cable clamp down tightly. 7. Replace the control box lid. WARNING All wiring must be performed strictly in accordance with the wiring diagram located on the inside of the control box lid. DURASTAR.COM...
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Drain pipe NOTE The drain pipe MUST be at the bottom of the bundle. Putting the drain pipe at the top of the bundle can cause the drain pan to overflow, which can lead to fire or water damage. DURASTAR.COM...
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2. Install the main panel body by aligning the arrow on the panel to the arrow on the unit. Attach the panel body to the unit with the supplied screws as shown below. Main panel body Screws (M5 - supplied with the panel) DURASTAR.COM...
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5. Remove the control box lid and connect the two cables from the main panel body to the main board on the unit. 5-core wire 10-core wire 6. Replace the control box lid with its screws and close the inner panel making sure it latches securely in place. DURASTAR.COM...
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3/16 - 1/4". The edge of the panel should be in contact with the ceiling board. Adjust the panel so that the ceiling opening is completely covered. Latch Piping side Drain side Screwdriver DURASTAR.COM...
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If necessary, the height can be adjusted by loosening the upper nut, and adjusting the lower nut at each of the corners. Make sure the internal wiring and drain pipe are not affected by this adjustment. 1-Loosen upper nut Gap not allowed 2-Adjust lower nut DURASTAR.COM...
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The indoor unit makes A rushing air sound may occur when the louver resets its position. noises A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit’s plastic parts. DURASTAR.COM...
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• Press ON/OFF button on remote control to restart operation. NOTE If problem persists, contact a local dealer or your nearest customer service center. Provide them with a detailed description of the unit malfunction as well as your model number. DURASTAR.COM...
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Incompressible gas or moisture has Evacuate and recharge the system with entered the system refrigerant The compressor is broken Replace the compressor The voltage is too high or too low Install a manostat to regulate the voltage DURASTAR.COM...
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If the problem persists, disconnect the power and contact your nearest customer appears service center. NOTE If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact an authorized service center. DURASTAR.COM...
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