Related Manuals for Telos Alliance Hx6
Summary of Contents for Telos Alliance Hx6
- Page 1 TELOS Hx6 Six-line Broadcast Phone System USER’S MANUAL Manual Version 1.0.2, July 2020 TelosAlliance.com...
- Page 2 User Warnings and Cautions The installation and service instructions in this manual are for use by qualified personnel only. To avoid electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so. Refer all servicing to qualified personnel This instrument has an autoranging line voltage input.
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Page 3: Trademarks, Patents, And Licenses
All versions, claims of compatibility, trademarks, etc. of hardware and software products not made by The Telos Alliance which are mentioned in this manual or accompanying material are informational only. The Telos Alliance makes no endorsement of any particular product for any purpose, nor claims any responsibility for operation or accuracy. -
Page 4: Warranty
SERVICE You must contact Telos Alliance before returning any equipment for factory service. We will need your unit’s serial number, located on the back of the unit. We will issue a return authorization number, which must be written on the exterior of your shipping container. Please do not include cables or accessories unless specifically requested by the Technical Support Engineer. -
Page 5: Table Of Contents
Introduction 1.1 The Hx6....... . . 1 1.2 Features ....... . 2 Hunt Groups . - Page 6 Detailed Configuration & Reference 4.1 Front Panel ....... 23 4.1.1 Audio Menu ......24 4.1.2 Telco Menu .
- Page 7 HX6 MANUAL | vii Specifications General ........63 Processing Functions .
- Page 8 Linear Acoustic®, 25-Seven Systems®, and Minnetonka Audio®. We’re here to help you make your work truly shine. We hope that you enjoy your Telos Alliance product for many years to come and won’t hesitate to let us know if we can help in any way.
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Page 10: Introduction
Hx6 may be controlled by an attached Telos VSet6 phoneset, or by a producer’s PC with the included Broadcast Bionics Xscreen Lite call screening software. A network interface connector (RJ45 Jack) is located on the back plane for direct connection to a controller or a suitable network switch for support of multiple controllers. -
Page 11: Features
In the decades since, we’ve significantly advanced the art of broadcast telephony. Your Hx6 system represents the highest state of that art. It includes: The most advanced digital hybrids yet devised for POTS phone lines.New symmetrical ♦... -
Page 12: Installation And Configuration
The majority of possible configuration will occur with a PC’s web interface. Use a direct connection between a PC and the Hx6 with the use of a cross over cable or a normal patch cable to your LAN (local area net- work). -
Page 13: Telco
Note: Unlike our older products, the Hx6 does not have the loop through provision for POTS lines. The POTS lines used with the Hx6 should be dedicated. The yellow and black leads (pins 2 and 5) of the modular connectors should be disconnected and insulated. -
Page 14: Integration With A Pbx
♦ Input 1 is the audio feeding Hybrid 1 and Input 2 is audio feeding Hybrid 2. The Hx6 inputs must be fed send-to-caller audio that is free of the caller’s audio, a ‘mix-minus’. A mix-minus is a mix of all audio except the caller audio. -
Page 15: Aes/Ebu Digital Connections
2.3.2 AES/EBU digital connections The Hx6 can be ordered with AES audio i/o. This requires additional hardware to be added at the factory. When this option is in place, The XLRs described in the Analog section are used for the AES/EBU digital connections. -
Page 16: Livewire Audio Connections
INSTALLATION AND CONFIGURATION | 2.3.3 Livewire audio connections The Hx6 supports Livewire audio I/O through the network connection. To use the Livewire I/O, the Hx6 should be connected to an Axia approved network switch that supports QoS (Quality of Service) settings as well as multicast control protocols. -
Page 17: Basic Web Interface Configuration
Some basic settings need to be entered into the web interface before you can operate your Hx6. You can connect a PC directly to the Hx6's Ethernet port using a crossover cable, or connect the Hx6 and your PC to your studio LAN. -
Page 18: Client Configuration
2.5.1 Vset6 phone Connect the VSet6 to your network or directly to the Hx6. Note that the VSet6 is powered by Power-over- Ethernet (PoE). This requires that you have a PoE enabled switch or that you use an in-line PoE injector. - Page 19 “Talent” mode. If the mode shows “Producer”, press the 3 key to toggle it to “Talent”. The VSet6 has a few setup items you need to go through to connect to the Hx6 because not only is it used with the Hx6 but can also be used with other Telos products such as the VX.
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Page 20: Xscreen Lite
It is strongly recommended that the machine is connected to the internet in order to make this process as straightforward as possible. You will need to select Hx6 from the available Telos devices and enter in the IP address of the Hx6. With the correct parameters entered and a license, XScreen will run. -
Page 21: User Operation
User Operation The telco lines with the Hx6 can be in various states. The Hx6 has a front panel OLED display which will show the status of the lines. Also, the web interface on the status page gives remote access to these same states. -
Page 22: To Screen Calls
Typically calls are screened by answering without routing the caller direct to the On Air console. In the past this was done by a phone. With the Hx6, a call can be taken by a VSet or a computer running client software. -
Page 23: The Line Info Field
USER OPERATION | The Line Info Field Each phone line has a portion of the LCD display that shows status and info about that line. Line is ready for incoming or outgoing calls Line is ringing Line is assigned to local handset (with audio levels of send and receive) Line is on hold Line is in Screened Hold + indication of Next caller (>>) Line is On Air –... - Page 24 | Section 3 Line is ready for dialing (handset or Hybrid-1) Line name. Configured from the Show Setup page (Section 4.2.4) TIME: Each line will show length of time that has passed since the call has been on hold or ringing to the bottom right of the line field.
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Page 25: Line Button Columns
USER OPERATION | Line Button Columns Each line has 2 associated buttons to the left of the LCD. Pressing a left column line button puts a line to the handset. When the VSet is in ‘Talent’ mode, pressing the right column button places the line to a Hybrid-1. There is an important workflow that should be given attention here: Pressing right button assigns line to Hybrid-1 ♦... -
Page 26: Axia Consoles (Element Or Iq)
| Section 3 Next Button and Function The Talent next priority is: longest waiting ready hold longest waiting hold longest ringing-in The producer can manually override these and assign priority as desired. The producer mode next priority is: longest ringing-in In producer mode, Next does not take any held lines. -
Page 27: Call Screening Clients
Call Screening Clients Introduction Hx6 can be used with computer-based call screening applications. Typically, these apps are used by Produc- ers or call screeners to communicate with both callers and the on-air talent. Producers and talent usually each have a copy running on a PC near them. Functions the software may provide include: Call screening and production communication ♦... -
Page 28: Detailed Configuration & Reference
Detailed Configuration & Reference 4.1 Front Panel The Hx6 includes four LED bar graph meters. The ballistic (time) characteristic of these meters changes depending on the Audio menu Input Level setting. In VU mode, they have the usual 300ms time-constant. In PPM mode, they have a10ms attack and 2.8sec release characteristic. -
Page 29: Audio Menu
| Section 4 4.1.1 Audio Menu Audio Menu Enable Livewire Studio Audio Nominal Input -9dBFS, PPM +9dBFS, PPM +4dBu,VU 0dBu, VU -10 dBV, VU Nominal Output -9dBFS, PPM +9dBFS, PPM +4dBu,VU 0dBu, VU -10 dBV, VU Meter Mode Studio 1 & 2 Phone 1 &... -
Page 30: Telco Menu
DETAILED CONFIGURATION AND REFERENCE | 4.1.2 Telco Menu Telco Menu Studio Lines Auto Hold Hold On Select None Talent Producer Both Lock to Hybrid POTS Country (Too many to list) Hookflash 720ms 620ms 520ms 420ms 270ms 220ms 120ms 70ms Advanced CID alert Default Ring... -
Page 31: System Menu
Certain advanced options, such as entering Livewire configuration, require the Web interface. You can connect a PC directly to the Hx6 with an Ethernet cross-cable. Or you can connect both the PC and the Hx6 to an Ethernet switch. -
Page 32: Status
4.2.1 Status The Status page gives you useful information about your Hx6. Take note of the version of code running on the Hx6, the VX and Audio connection counts, and the Line Interface states (handy remote access information). -
Page 33: Telco
| Section 4 4.2.2 Telco POTS Interface Settings POTS Country (Affects analog lines only.) This setting configures the analog Telco line interface for proper impedance matching and other character- istics for different countries. If your country is not listed, try using: CTR21 (European standard) or USA. Caller ID alert signal The behavior of ‘Default’... - Page 34 Yes is the default. When you are using ‘ground start’ lines, this should be set to Off. Note: The Hx6 does not support outbound dialing on ground start lines. However, setting Loop Check to No will allow incoming calls to work normally.
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Page 35: Audio
Increasing the input level past the correct value will not make the send louder due to the AGC/limiter. The ballistic (time) characteristic of Hx6 meters changes depending on the Input Level setting. When -20dBFS is selected, the meter has a VU-standard integration time. When +9dBu PPM is selected, the meter has a PPM time characteristic. - Page 36 An important feature of the Hx6’s AGC is that it is cross-coupled to other sections of the hybrid so that it can reliably distinguish between the real caller audio and residual hybrid leakage. This allows a lot of gain on...
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Page 37: Noise Gate
Mix Minus Routing mode The Hx6 provides different options to connect to your mixing consoles. New consoles will provide separate mix-minus per fader. In some older mixing consoles these features are limited and the Hx6 helps to accom- modate to this missing features. - Page 38 This mix-minus option means the mixing console only has to make a single mix-minus feed for the caller send audio and the Hx6 makes only one mixed caller audio output of all callers, to one fader on the console. Like the single mode, this option sends the single mix-minus feed from the console to both hybrids.
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Page 39: Setup Wizard
| Section 4 AES POH mode Left side of AES input 1 is To Hybrid 1 while right side is To Hybrid 2. The second AES Input is the POH input. Ch1 (Left) To Hybrid 1 Input 1 (XLR1) Ch2 (Right) To Hybrid 2 Input 2 (XLR2) Diagnostic Test Mode Should always remain at No unless instructed to be changed by Telos support. -
Page 40: Livewire Audio
Selects whether to use the physical GPIO ports on the backpanel or the Livewire GPIO ports. Line states can be shared with another Hx6. To do so, enter in the IP address of a second Hx6 and select which lines are shared. This is to be used when you splice an analog line between two Hx6 units. Both units require the opposing units IP address to be assigned in the IP field. -
Page 41: Audio Connections
| Section 4 Mix Minus Routing Mode This is a duplicate of the settings available on the Audio page. This topic is covered in section 4.2.3 Audio. AES Channel Mode This is a duplicate of the setting available on the Audio page. This topic is covered in section 4.2.3 Audio Connections The lower section of the Setup Wizard page will provide a graphic of the back panel and a flow chart of the internal audio routing to reflect the above settings that are selected. -
Page 42: Livewire Gpio
Hybrid 2 input, and last the POH input. 4.2.7 Livewire GPIO The Hx6 has two virtual GPIO ports. The logic associated with the port 1 follows the logic defined in the first table; port 2 is the second table:... -
Page 43: Livewire Qos
We suggest you leave this at factory default setting. The front display of the Hx6 will display a SYNC or MASTER on the bottom of the screen based on its state of producing clock or being synchronized to the clock source. -
Page 44: System
♦ Stdo1. The Host name will be used to identify the sources which originate from this box. IP Address: This is the IP address for this Hx6. An IP address is a series of four numbers separated by ♦ periods. This is a numeric-only field. You should enter no leading zero in each of the four numbers (if you are given 192.168.000.012 enter 192.168.0.12). -
Page 45: Ntp Server
The backup page provides the option to store the Telco, Hybrid Audio, and Show setup configuration information to a PC as well as upload a configuration file to the Hx6. Livewire settings are also in the settings backup (all but network settings and call controller settings), to allow easy “cloning” of multiple units in... -
Page 46: Back Panel Connections
General Purpose Input Output), and telco interface. 4.3.1 Telco interface The Hx6 can be ordered with support for POTS (Plain Old Telephone Service). The Telco interface installed at the factory determines which service is supported. An interface with 6 RJ-11 connectors at the back is for POTS. -
Page 47: Xlr Audio Connections
4.3.3 XLR Audio connections The Hx6 has 3 XLR-F for inputs and 2 XLR-M for outputs. The XLR inputs are for Program-on-Hold (POH) audio, Send to Caller-1, and Send to Caller-2. The POH input is fixed as an analog input. The two Caller input XLRs can be modified to accept a digital AES/EBU signal. -
Page 48: Technical Data & Troubleshooting
Technical Data & Troubleshooting 5.1 Overview A consequence of modern surface-mount construction is that it is frequently no longer possible for local repairs to be made. Special and expensive equipment is required to change parts. As well, today’s equipment is very complicated and requires repair technicians to have detailed experience and training, and have access to high-end test equipment. -
Page 49: A Final Thought
| Section 5 Too many times, we fall in love with our suppositions. We are quick to overtly or subconsciously assume the problem being chased is due to lousy design, the stupid phone company, or the manager’s latest memo. Armed with a healthy skeptical attitude, the basic philosophy of troubleshooting any system is to follow these steps: Observe the behavior to find the apparent problem;... -
Page 50: Replaceable Modules And Hardware Servicing
A non valid stream is a network stream that doesn’t currently exist or is not accessible to the Hx6. If the caller is not receiving audio or not receiving POH (Program on Hold), the first... - Page 51 In the Expert mode, the Livewire Destination section is the input stage to the Hx6. The Channel field is used to request a Livewire channel from the network. If you don’t know the channel number, use the browse button and a pop up screen will populate with all the active channels in the network.
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Page 52: Specifications
SPECIFICATIONS | Specifications General Interface for connecting six analog telephone lines to professional studio equipment. Includes two ♦ high-performance digital hybrids and a digital matrix switch. Audio interface is Livewire Audio-over-IP. ♦ Up to six Vsets, VX Producer software, or Axia iQ console may be connected. ♦... -
Page 53: Inputs & Outputs
| Section 6 Inputs & Outputs Analog Inputs 2x send analog inputs ♦ 1x Program-on-Hold analog inputs ♦ XLR female, pin 2 high. Active balanced, with RF protection. ♦ Input level Adjustable, -10dBV to +8dBu nominal level. ♦ Analog clip point +24dBu ♦... -
Page 54: Analog Telephone Line Connectivity
SPECIFICATIONS | Analog Telephone Line Connectivity Universal interface for worldwide application. Programmable loop current, ring signaling, andflash time. Includes caller ID decoding using Bellcore 212 modem standard. Control Ports Ethernet 100Base-T Web server for configuration and software updates ♦ Telnet for command line control and diagnostics ♦... -
Page 55: Telos Alliance Warranty
Telos Alliance Warranty Telos Alliance Limited Warranty For the latest Telos Alliance warranty, visit: telosalliance.com/warranty. - Page 56 1241 Superior Ave. • Cleveland, Ohio, 44114, USA • +1.216.241.7225 • TelosAlliance.com © 2020 TLS Corp., All Rights Reserved. C20/5/17012 • 1490-00089-005 --- USER MANUAL: HX6...
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