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Acer Aspire XC-1710 Lifecycle Extension Manual
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Acer Aspire XC-1710 Lifecycle Extension Manual

Acer Aspire XC-1710 Lifecycle Extension Manual

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Agassi Aspire XC-1710
Lifecycle Extension Guide
V1.0
2024-05-10
1

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Summary of Contents for Acer Aspire XC-1710

  • Page 1 Agassi Aspire XC-1710 Lifecycle Extension Guide V1.0 2024-05-10...
  • Page 2 catalog Self-Repair ........................... 3 Dis-assembly Procedure ....................4 Electronic Boards Diagrams .................... 14 BIOS Setup Utility ................錯誤! 尚未定義書籤。 Troubleshooting ........................ 24 FRU (Field Replaceable Unit) List ..................30 Exploded Diagrams………………………………………………………………………………..35 Software Update ........................ 36 Personal Data Removal ....................38...
  • Page 3 Before handling components, wear anti-static gloves to avoid damaging them due to static electricity. NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of a careless or unsuccessful self-repair attempt, is not covered by the standard product warranty.
  • Page 4 Dis-assembly Procedure To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat screwdriver • Philips screwdriver Dis-assembly Procedure Disassemble the side panels from the chassis Disassemble the ODD Disassemble the front panel Disassemble the HDD Disassemble the HDD bracket...
  • Page 5 1 Disassemble the side panels from the chassis 1, Remove the two screws that secure the chassis and put them away in the screw box 2, Pull out the side panel...
  • Page 6 2 Disassemble the ODD 1, Remove the SATA data cable and SATA power cable connected to the optical drive 2,Press the bracket latch to remove the optical drive...
  • Page 7 3 Disassemble the front panel 1,Remove the switch cable from the front panel 2,Remove the three latches holding the chassis panel and remove the model panel 4 Disassemble the HDD 1、Remove the four screws holding the mechanical hard disk and store them in a screw box 2、Remove the SATA data cable and SATA power cable from the mechanical hard disk 3、Pull out the mechanical hard disk from the side...
  • Page 8 5 Disassemble the HDD bracket 1、Remove the five screws that secure the hard disk support, sort and store them in a screw box, and then remove the hard disk support 6 Take off the SATA cable 1、Remove the SATA power cable 2、Remove the SATA cable...
  • Page 9 7 Disassemble the WIFI 1、Pick out the antenna connector 2、Remove the screws that secure the network adapter, put them in the screw box, and then remove the WIFI...
  • Page 10 8 Disassemble the screws 1、Remove the SD card cable 2、Remove the 5 screws that fix the motherboard and put them in the screw box (Note: only remove the screws, do not take the motherboard, the front I/O has not been removed, the motherboard cannot be removed) 9 Remove the front I/O baffle...
  • Page 11 1.Remove the two screws fixing the front I/O baffle and put them in the screw box 2. Lift the motherboard and pull out the front I/O baffle and cable 10 Disassemble MB 1, Grab the fan, lift the motherboard, tilt 45° slowly remove the motherboard from the previous I/O position.
  • Page 12 11 Disassemble the SD board 1. Remove the 2 screws that fix the SD card small board and put them in the screw box 12 Disassemble the RAM AND the SSD...
  • Page 13 1. Push the two clasps outward, spring up the memory, and remove the memory 2, Take the fixed m. 2 hard disk 1 screws with screw box to receive good, then remove the m. 2 hard drives...
  • Page 14 Electronic Boards Diagrams Top View Description Description Fan Connector DDR4 Connector SSD Connector（M.2） PCIE Slot HDD Connector Control panel Connector WLAN and Bluetooth（M.2） Card reader Connector Connector ODD Connector Battery...
  • Page 15 I/O Port Introduction The back plane of the motherboard has the following I/O ports: Component Description DC IN Power on HDMI Ports Connect your monitor to the HDMI ports. Connect your monitor to the DP ports. USB 2.0 Ports Use the USB 2.0 ports to connect USB 2.0 devices. Connect an RJ-45 jack to the LAN port to connect your computer to LAN Port the Network.
  • Page 16 Component Description Microphone jack Connect your microphone to this jack. Combo jack Connect your microphone or headphone to this jack. Use this port to connect USB3.2 Gen1 Type A device. USB 3.2 Gen1 Type A Port USB 3.2 Gen2 Type C Port Use this port to connect USB3.2 Gen2 Type C device.
  • Page 17 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Agassi Series provides one Hardware. Open Gap on main board for clearing password check. Hardware Open Gap Description WEEE Annex VI RTC (RST)) Description...
  • Page 18 BIOS Set Up Utility The following is a description of the tabs found on the InsydeH20 B/0s setup Utility screen. NOTE: The screens provided are for reference only, Actual values may differ by model Main The Main screen displays a summary of your computer hardware information, allows the user to set the system time and date.
  • Page 19 NOTE: The system information is subject to different models. Parameter Description BIOS Version This field displays system BIOS version. EC Version This field displays EC firmware version. BIOS Build Date and Time This field displays the release date and time of the system BIOS. System Manufacturer This field displays the manufacturer of this system.
  • Page 20 Advanced The Advanced screen allows the user to configure the various advanced BIOS options. The table below describes the items and submenus in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description State After G3 Specify what state to go to when power is re-applied after a power failure(G3 state) SATA And RST...
  • Page 21 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the items and submenus in this screen. Parameter Description Minimum length This field displays the minimum length of password. Maximum length This field displays the maximum length of password.
  • Page 22 Boot This menu allows the user to decide the order of boot devices to load the operating system, boot configuration. Bootable devicesincludes the USB diskette drives, the onboard hard disk drive, the PXE network and the DVD drive. The table below describes the items and submenus in this screen. Settings in boldface are the default and suggestedparameter settings.
  • Page 23 during post. EFI driver will still be installed with EFI OS. USB Support Allows the user to select whether skip USB support Partial Initial / Full when fast boot enabled. If Disabled, all USB devices Initial or Disabled will NOT be available until after OS boot. If Partial Initial, USB Mass Storage and specific USB port/device will NOT be available before OS boot.
  • Page 24 Attempts to Launch EFI Shell application(Shellx64.efi) from one of the system device available file system devices. Troubleshooting This chapter provides troubleshooting information for the Aspire XC-1710 Service Guide Start up problems during assembly Error Symptoms List Start up problems during assembly After assembling the PC for the first time you may experience some start up problems.
  • Page 25 Clear the CMOS values using the CLR_CMOS jumper. Refer to CLR_CMOS jumper in Chapter 5 for checking Jumper Settings in Page 56/57. When completed, follow up with a Load Optimised Default in the BIOS setup. Check the CPU cooler fan for dust. Long term accumulation of dust will reduce its effectiveness to cool the processor.
  • Page 26 Basic Troubleshooting Flow chart...
  • Page 27 Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure,replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause. Error Symptom Action/FRU Processor / Processor Fan...
  • Page 28 1. CD/DVD-ROM drive CD/DVD-ROM drive LED doesn't come on but works normally. CD/DVD-ROM drive LED flashes for 1. CD/DVD-ROM may have dirt or foreign material on it. more than 30 seconds before LED Check with a known good disc. shutting off. 2.
  • Page 29 NOTE: Verify that the power supply being used at the time of the failure is operating correctly. ① Power-off the computer. ② Visually check for damage. If any problems are found, replace the FRU. ③ Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Hard disk drive DIMM...
  • Page 30 ④ Power-on the computer. ⑤ Determine if the problem has changed. ⑥ If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. ⑦ If the Issue is still not resolved, see “Online Support Information” on page 77. POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List "to diagnose system problems.
  • Page 31 FRU (Field Replaceable Unit) List This list is for reference only, please contact Acer local service to order the correct replacement part and availability. FRU List CATEGORY Pictures Acer Description JIANFU SkodaX Chassis xSFF CX19BA_F w/i HDD x1, w/i slim...
  • Page 32 FAN SINK FAN 55 * 60 * 23.85 CABLE CABLE HDD/ ODD SATA 7PIN 130MM CABLE CABLE HDD/ ODD POWER 6PIN 120MM Antenna ANTENNA AUX 400MM GRAY Antenna ANTENNA MAIN 250MM BLACK MAIN MB Kit XC-1710 Intel Alder Lake on board Intel UHD graphics BOARD RLK RTL8111H DTX Adapter HDD 3.5"...
  • Page 33 Adapter Chicony Power A065R178P 65W 3PHY (1.1x3.0x7.7) ADAPTER Brick 19V/3.42A Black Adapter LITE-ON PA-1650-50A3 65W 3PHY (1.1x3.0x7.7) Brick 19V/3.42A Black KB/MOUSE.US..KBRFCR.(BUY-ACER).BLACK.BA Keyboard G(480*120*40mm)..WIRELESS.W/DONGLE,WIN11 ICON..LEAD-FREE(RoHS).PRIMAX K/B.105K..(BUY-ACER).KBCR21.USB.BLACK..W/ ACER LOGO.US Keyboard INTERNATIONAL-EMEA..W/WIN11 ICON.BAG(445*155*25mm)..LE AD-FREE(RoHS).PRIMAX Mouse PRIMAX USB Mouse MOLDUO with acer logo, black color...
  • Page 34 Screws list CATEGORY Pictures Acer Description SCREW M2 * 3 HEAD, 4.5 STEPS, C-ANGLE Screws DIAMETER 3.2MM, BLACK Screws SCREW M6*5MM NATURAL COLOR Screws SCREW M3*5MM NATURAL COLOR Screws SCREW 6-32 UNC*9MM,NATURAL COLOR,Agassi...
  • Page 35 Exploded Diagrams...
  • Page 36 Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. N O T E : System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. Updating the Drivers: Run Windows Update in order to get the latest drivers from Acer: •...
  • Page 37 User Manual of the product. NOTE: In the event of not being able to create a Factory Default recovery media, it is possible to obtain a copy of the recovery media through Acer Customer Service (http://www.acer.com/support). This is not a free of charge service.
  • Page 38 Personal Data Removal • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon >...