Blu VIEW 5 PRO User Manual page 43

The caller cannot leave a voicemail message
 Contact your local network service provider and verify if the voicemail service is active on your
account or check if the network is busy.
The phone does not connect to the internet
 Ensure with your service provider that your account has the appropriate internet/data plan
enabled.
 Ensure internet APN settings are configured (Carrier dependent).
Text Messages cannot be Sent / Received
 Ensure text messaging is enabled with your service provider.
 Ensure APN settings are configured (Carrier dependent).