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Installation and User's Guide
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IMPORTANT SAFETY INFORMATION:
Read this manual first before attempting to install or use this electric fireplace. Always comply with the
warnings and safety instructions contained in this manual to prevent personal injury or property damage.
To view the full line of Dimplex products, visit www.dimplex.com
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE
Models
ULT50-AM
ULT60-AM
ULT74-AM
ULT88-AM
ULT100-AM
Certified to:
UL 2021, 4th
Ed.
7216840100R01
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Summary of Contents for Dimplex IGNITE ULTRA ULT50-AM
- Page 1 Read this manual first before attempting to install or use this electric fireplace. Always comply with the warnings and safety instructions contained in this manual to prevent personal injury or property damage. To view the full line of Dimplex products, visit www.dimplex.com INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
- Page 2 Procedures and techniques techniques that are which, if not carefully which, if not carefully followed, considered important followed, will result in will expose the user to the risk enough to emphasize. damage to the equipment. of fire, serious injury, or death. www.dimplex.com...
- Page 3 If you have questions regarding the operation of this product or if you require service, before returning this product to the place of purchase. For technical support, contact us at: www .dimplex .com/support Toll-Free 1-888-346-7539 Please have your model number and product serial number ready.
- Page 4 ⑦ Never locate the fireplace where it may fall into a for compliance could void user’s authority to bathtub or other water container. operate the equipment. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN NO USER-SERVICEABLE PARTS INSIDE www.dimplex.com...
- Page 5 IMPORTANT INSTRUCTIONS FCC Compliance CAUTION: This unit has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 6 " Open-sided install 238 mm 131 mm ULT50-AM " 1285 mm ULT60-AM " 1539 mm ULT74-AM " 1895 mm ULT88-AM " 2250 mm ULT100-AM 2555 mm " " " 45 mm 45 mm " " 89 mm 89 mm www.dimplex.com...
- Page 7 Package Contents Image Description Image Description Reflective glass Firebox bracket Reflective glass Sill trim Open side Front glass 8 pieces brackets Side glass Open side trim 6 pieces Tumbled glass Varies Suction cups embers Gravel Varies Top grill User’s and Glass chunks Varies Installation Guide...
- Page 8 NOTE: Using normal heat mode, surfaces 10" (25 cm) above the fireplace 10" (25 cm) will not exceed 40° C, as long as installation procedures are followed and heater inlet and outlet are not obstructed. www.dimplex.com...
- Page 9 Installation NOTE: Two or more people are required for installation. Use the handles located at the top on both sides of the fireplace to maneuver the unit. Build framing Framing Dimensions Prepare a wall with a framed opening, following Width Height Depth the dimensions in the table.
- Page 10 1. Remove the side panel(s) on the side(s) that will be open or adjoining. 2. For linked installation: Remove screw on sides that will be connected. Linked installation only Linked installation only Install mounting brackets Install the mounting brackets to the top of the firebox with the black screws provided. www.dimplex.com...
- Page 11 Installation Connect power supply WARNING: Use the appropriate wire to meet CAUTION: A dedicated, properly fused 15 local and national electrical codes for rated Amp circuit is recommended, rated for the power consumption. appropriate voltage (120 V, 240 V). A dedicated circuit will be required if, after installation, the circuit breaker trips or fuse blows on a regular WARNING: The installation of the electric basis when the heater is operating.
- Page 12 NOTE: The mounting brackets are equipped with slots to allow small adjustments to fit the framing. Ensure both brackets are aligned. Optional step: install the linking brackets (ONLY for linked installation) Linked installation only Install the linking brackets to connect adjoining fireplaces. www.dimplex.com...
- Page 13 Installation Optional step: disconnect the heater (ONLY for installation with no heat) NOTE: This option is not recommended for seasonal heat disabling. Temporary disabling of the heater can be achieved through the onboard Heater enabled control; see “Heat Disable” in Operation table for jumper position instructions.
- Page 14 If removing any logs in the arrangement, the corresponding wire will need to be removed from the log expansion board, located under the ember bed. Each remaining wire must be plugged sequentially in the log expansion board, beginning with the J1 position. www.dimplex.com...
- Page 15 Installation Place the logs 1. Connect the log to the connector with the corresponding label number, and place it as shown below. NOTE: Even-numbered logs should be placed first, followed by odd-numbered logs. 2. Place the large glass chunks to conceal the connectors.
- Page 16 Install the sill trim NOTE: Magnets are used to secure the trim pieces. Place the Dimplex sill trim on the bottom lip of the fireplace, ensuring the bracket on the trim is aligned to the left. Bracket location Bracket location...
- Page 17 Installation Finish installation Finish the installation using the finishing materials of your choice. CAUTION: Do not drill into firebox housing. NOTE: The fireplace trim is designed to be installed with 1/2" drywall or cement board. Other finishing materials can be used. Optional step: Install the wall mount for remote control CAUTION: Check for pipes and cables behind the wall before drilling into the wall.
- Page 18 For additional information, visit www .flame-connect .com To add the fireplace to the Flame Connect app: 1. Press and hold on the onboard controls for 10 seconds until it flashes blue. 2. Follow the instructions in the app to complete the installation. www.dimplex.com...
- Page 19 Operation Onboard controls Onboard controls Power switch (under the magnetic sill trim) Remote control The fireplace is supplied with a multifunction Bluetooth remote. To synchronize the remote control: In case of lost connection or remote control replacement, follow these steps to synchronize the remote control to the fireplace: 1.
- Page 20 Factory reset to factory default. This action will also disconnect the unit from the Wi-Fi network and the remote control will have to be resynchronized to the unit. www.dimplex.com...
- Page 21 Maintenance Remote control battery replacement To replace the battery: 1. Remove the battery cover on the remote control using a Philips screwdriver. 2. Install two AAA batteries in the battery holder. 3. Secure the battery cover. Battery must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area.
- Page 22 Troubleshooting For more troubleshooting, consult the service manual which can be found at www.dimplex.com/customer_support/technical_and_troubleshooting Problem Display Cause Solution Some gravel detached from It is normal for some gravel to become Normal occurence media bed detached from the ember bed during transit.
- Page 23 Wiring Diagrams ULT50-AM ULT60-AM ULT74-AM...
- Page 24 Wiring Diagrams ULT88-AM ULT100-AM www.dimplex.com...
- Page 25 Warranty • Glen Dimplex Americas will in its sole discretion either IGNITE ULTRA™ 5-YEAR LIMITED WARRANTY repair or replace such defective product or part without Section 1 Products to which this Limited Warranty charge. If Glen Dimplex Americas is unable to repair or...
- Page 26 For additional information, visit www .flame-connect .com Available in the App Store and Google Play 1-888-346-7539 | www.dimplex.com In keeping with our policy of continuous product improvement, we reserve the right to make changes without notice. © 2024 Glen Dimplex Americas...
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