Verizon XC46BE User Manual

Business internet gateway

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Model XC46BE

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Page 2: Table Of Contents
CONTENTS 01 / 03 / INTRODUCTION WI-FI SETTINGS Inside the box Overview Getting to Know Your Verizon Basic Settings Business Internet Gateway Advanced Settings Setting Up Verizon Business Internet Gateway 04 / 02 / CONNECTED DEVICES Device Settings CONFIGURING YOUR VERIZON...
Page 3 7. 0 General Specifications Security & Firewall 7. 1 Connections Network Settings Diagnostics & Monitoring 08 / System NOTICES Regulatory Compliance 06 / Notices Battery Safety TROUBLESHOOTING Instructions Troubleshooting Tips Frequently Asked Questions http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 4: Introduction
01 / INTRODUCTION Inside the box Getting to Know Your Verizon Business Internet Gateway Setting Up Verizon Business Internet Gateway...
Page 5: Inside The Box
GATEWAY Your Verizon Business Internet Gateway (Gateway) can be used as a wireless mobile hotspot and allows you to access Verizon’s 5G/4G LTE network for fast apps, uploads and downloads. The Gateway also provides fast dual-band Wi-Fi (with channel steering) for all your devices, and features built-in network security...
Page 7: Getting To Know Your Verizon Business Internet Gateway
To perform a factory reset and return the Verizon Business Internet Gateway to default settings, press and hold the reset PIN hole for 3+ seconds. The System LED will flash yellow to indicate a reset has been triggered, followed by fading in/out (white) while the gateway restarts.
Page 8 1 bar ( ) Wi-Fi LED LED Mode Status LED Pattern Passing signal Solid white Setup complete Solid white Regular usage mode Not connected to Internet Solid red Rest mode Solid dim white http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 9 GETTING TO KNOW YOUR VERIZON bUSINESS INTERNET GATEWAY LED Mode Status LED Pattern Pairing WPS (in progress) Hard blink blue WPS connection success Fast blink blue Pairing WPS connection Fast blink red unsuccessful (time out) WPS connection failure Hard blink red...
Page 10: Connecting External Antennas
CONNECTING ExTERNAL ANTENNAS The Verizon Business Internet Gateway comes with six detachable antennas. To connect the external antennas: Ensure the Gateway is powered off and unplugged from the power outlet.
Page 11: Setting Up Verizon Business Internet Gateway
SETTING UP VERIZON bUSINESS INTERNET GATEWAY Connect the six antennas to their appropriate ports on the Gateway. Ensure the labels on the ports match those on the antenna labeled either Wi-Fi or 4G/5G. Please ensure the antennas are securely hand tightened...
Page 12 01 / INTRODUCTION For the best reception, position the antennas so that they are in an upright position as illustrated. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 13 They will not work with the new Verizon Business Internet Gateway. Before you use your Verizon Business Internet Gateway, be sure to charge the battery for at least three hours to ensure a full initial charge.
Page 14 Activation error. Power off the Gateway and turn it back on. Connect your network devices. Connect to your new network using the Wi-Fi name and password printed on the bottom panel of the Gateway, or scan the QR code there to connect automatically. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 15: Configuring Your Verizon Business Internet Gateway
02 / CONFIGURING YOUR VERIZON bUSINESS INTERNET GATEWAY Configure Your Verizon Business Internet Gateway Computer Network Configuration Main Screen...
Page 16 INTERNET GATEWAY Connecting your Verizon Business Internet Gateway and accessing its web-based User Interface (UI) are both simple procedures. Accessing the UI may vary slightly, depending on your device’s operating system and web browser. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 17: Configure Your Verizon Business Internet Gateway
CONFIGURE YOUR VERIZON bUSINESS INTERNET GATEWAY 2.0/ CONFIGURE YOUR VERIZON bUSINESS INTERNET GATEWAY Open a web browser on the device connected to your Verizon Business Internet Gateway network. In the browser address field (URL), enter: mynetworksettings.com (https://192.168.0.1), then press the Enter key on your keyboard.
Page 18 The first time you access your Gateway, an Easy Setup Wizard displays to help step you through the setup process. On the Log in to Verizon Internet Gateway screen, enter the password that is printed next to the Network Settings Password on the label on the bottom of your Gateway.
Page 19 CONFIGURE YOUR VERIZON bUSINESS INTERNET GATEWAY Click Log In. The Change Wi-Fi name screen displays. Move the selector to on for setting up your Guest Wi-Fi to personalize your Guest Wi-Fi Name and Password. For your protection, your Gateway is pre-set at the factory to use WPA2 (Wi-Fi Protected Access II) encryption for your Wi-Fi network.
Page 20 The You’re all set up! screen displays once your Gateway verifies the final settings and has successfully connected to the internet and is ready for use. You can click on Go to Network Settings to access the main screen of the Gateway. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 21 CONFIGURE YOUR VERIZON bUSINESS INTERNET GATEWAY If your Gateway is subsequently reset to the factory default settings, the settings printed on the label will again be in effect. If your Gateway fails to connect, follow the troubleshooting steps in the Troubleshooting section of this guide.
Page 22 To configure Internet Protocol Version 6 (TCP/IPv6) to use dynamic IP addressing, repeat steps 1 to 7. However for step 4, select Internet Protocol Version 6 (TCP/IPv6) in the Properties option (refer to IPv6 section for Gateway configuration). http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 23: Computer Network Configuration
COMPUTER NETWORK CONFIGURATION WINDOWS 10 On the Windows desktop, click on the Start icon. Select Settings and click Network & Internet. In the Network & Internet, click Ethernet. Select Network and Sharing Center. The View your basic network information and set up connections window displays. In the View your active networks, click Ethernet in the Connections field.
Page 24 Gateway and one on the Wi-Fi client. This could be either a built-in button or one on a compatible Wi-Fi adapter/card, or a virtual button in software. Once completed, this allows Wi-Fi clients to join your Wi-Fi network. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 25 COMPUTER NETWORK CONFIGURATION To initialize the WPS process, you can either press and hold the WPS button located on the bottom of your Gateway for more than two seconds or use the UI and press the on-screen button. You can easily add Wi-Fi devices to your Wi-Fi network using the WPS option if your Wi-Fi device supports the WPS feature.
Page 26 When prompted, enter your Gateway’s Wi-Fi password (WPA2 or WPA3 key) into the device’s Wi-Fi settings. Your Gateway’s default Wi-Fi network name and password are located on the sticker on the bottom of your Gateway. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 27: Main Screen
MAIN SCREEN Verify the changes were implemented by using the device’s web browser to access a site on the internet. Repeat these steps for every device that you are connecting with Wi-Fi to your Gateway. MAIN SCREEN When you log into your Gateway, the dashboard main page displays the navigation menus of Basic and Advanced settings, Wi-Fi settings, Devices, Content Controls, and connection status, and Basic quick links.
Page 28 System Status on the screen. This section displays the status of your Gateway’s local network (LAN) and internet connection (WAN), firmware and hardware version numbers, MAC Address, IP settings of Verizon Business Internet Gateway and Wi-Fi extender(s) (if connected). http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 29 MAIN SCREEN...
Page 31: Open Source Software
MAIN SCREEN OPEN SOURCE SOFTWARE To view: From the Basic menu, select System from the left pane and then click Open Source Software.
Page 32: Wi-Fi Settings
03 / WI-FI SETTINGS Overview Basic Settings Advanced Settings...
Page 33 Wi-Fi networking can enable you to free yourself from wires, which can make your devices more accessible and easier to use. You can create a Wi-Fi network, including accessing and configuring Wi-Fi security options. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 34: Overview
OVERVIEW OVERVIEW The Verizon Business Internet Gateway provides you with Wi-Fi connectivity using the 802.11a, b, g, n, ac or ax standards. These are the most common Wi-Fi standards. The Gateway supports 2.4 GHz and 5 GHz Wi-Fi bands, and the operation modes and speeds are listed as follows: •...
Page 35 You can configure the basic security settings for 2.4 GHz or 5 GHz of your Wi-Fi network. To configure the basic security radio, SSID and security settings: From the Basic menu, select Wi-Fi from the left pane and then click Primary Network. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 36: Basic Settings
bASIC SETTINGS To activate the Wi-Fi radio, move the selector to on. If the radio is not enabled, no Wi-Fi devices will be able to connect to the office network. If desired, enter a new name and password for the Wi-Fi network or leave the default name and password that displays automatically.
Page 37 Enter the MAC address of a device and click Add new device. Repeat step 2 and step 3 to add additional devices, as needed. When all changes are complete, click Apply Changes to save the changes. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 38: Guest Network
Wi-Fi network name (SSID) which is displayed on a sticker located on the bottom of the Gateway followed by hyphen guest (-Guest). For example, if the Gateway is shipped with a default SSID of “Verizon-ABCDE” then the default SSID for Guest Wi-Fi is “Verizon-ABCDE-Guest”.
Page 39 (SSID) which is displayed on a sticker located on the bottom of the Gateway followed by hyphen IoT (-IoT). For example, if the Gateway is shipped with a default SSID of “Verizon-ABCDE” then the default SSID for IoT Wi-Fi is “Verizon-ABCDE-IoT”.
Page 40: Wi-Fi Protected Setup (Wps)
bASIC SETTINGS To enable IoT Wi-Fi link: From the Basic menu, select Wi-Fi and then click IoT Network. Move the selector to on. If desired, enter a new name and password for the Wi-Fi network or leave the default name and password that displays automatically. Press Apply Changes to save the changes.
Page 41 • Click Register. • Alternatively, you can enter the Gateway’s PIN shown on this screen into the WPS user interface of your device, if this PIN mode is supported by your Wi-Fi device. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 42 bASIC SETTINGS After pressing the WPS button on your Gateway, you have two minutes to press the WPS button on the client device before the WPS session times out. When the WPS button on your Gateway is pressed, the Status LED on the Gateway begins flashing blue.
Page 43 ADVANCED SETTINGS PRIMARY NETWORK Self-Organizing Network (SON) The Verizon Business Internet Gateway supports 2.4 GHz and 5 GHz signals. The Self-Organizing Network (SON) feature lets your devices move between these signals automatically for an optimized Wi-Fi connection. To configure SON, Wi-Fi radio, SSID and security settings: From the Advanced menu, select Wi-Fi from the left pane and then click Primary Network.
Page 44: Advanced Settings
ADVANCED SETTINGS If desired, enter a new name and password for the Wi-Fi network or leave the default name and password that displays automatically. Note: The SSID is the network name. All devices must use the same SSID. To configure the Wi-Fi security, click the setup button.
Page 45: Radio Management
03 / WI-FI SETTINGS RADIO MANAGEMENT You can configure the channel settings ffor the 2.4 GHz and 5 GHz band(s) of your Wi-Fi network. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 46 ADVANCED SETTINGS To view and configure the channel settings: From the Advanced menu, select Wi-Fi and then click Radio Management. Click on Settings on the top right-hand side of the Radio Management page to configure the channel scan settings:...
Page 47 Gateway and all of its Wi-Fi clients. Select the channel you want the Wi-Fi radio to use to communicate, or accept the default (Auto) channel selection. Then the Gateway will automatically assign itself a radio channel. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 48 ADVANCED SETTINGS • Width - displays the bandwidth available to the Wi-Fi channel currently in use on each band. Users can select from available channels. • 802.11 Mode You can limit the Wi-Fi access to your network by selecting the 2.4 GHz and 5 GHz Wi-Fi communication standard best suited for the devices you allow to access your Wi-Fi network.
Page 50: Connected Devices
04 / CONNECTED DEVICES Device Settings Setting Content Controls Universal Plug & Play...
Page 51 “How can I regulate what my employee does on the internet?” With that question in mind, the Content Controls of your Gateway were designed to allow control of internet access on all locally networked devices. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 52: Device Settings
DEVICE SETTINGS 4.0/ DEVICE SETTINGS To view and manage the connected devices on your network: From the Basic menu, select Devices from the left pane. The screen displays information about connected devices including Device Name and identifiers, Content Controls, the type of network connection, and settings that you can view and configure.
Page 53 Click and drag the horizontal scrolling bar to the right on the screen for device configuration. Click the Block/Allow option to quickly disable/enable a device from having internet access. For additional information about blocking websites, refer to “Setting Content Controls” on page 56. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 54 DEVICE SETTINGS Click the Settings icon to access the Device Settings page for that device:...
Page 55 To access the Access Control page, click the setup button. For additional information, refer to the Access Control section in Chapter 5 Configuring Advanced Settings. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 56: Setting Content Controls
SETTING CONTENT CONTROLS DMZ host - DMZ host allows a single device on your primary network to be fully exposed to the internet for special purposes such as an email server. To access the DMZ host page, click the setup button. For additional information, refer to the section in Chapter 5 Configuring Advanced Settings.
Page 57 To use the default Rule Templates, select one of the pre-defined rules as shown on screen to quickly setup access policy for devices on your network. To create a new access policy, click on the New Rule and the configuration page displays. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 58 SETTING CONTENT CONTROLS Create a rule name. Create a Schedule by selecting User defined from the dropdown list. Select the days of the week when the rule will be active or inactive. Set the time when the rule will be active or inactive, then specify the start time and end time.
Page 59 Click Add Exceptions for the following exception options: • Enter the name of the website or keywords within a URL to block/ allow the specified websites and websites with names containing the specified keyword. Click Apply to save changes. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 60: Universal Plug & Play
UNIVERSAL PLUG & PLAY ACTIVE RULES You can view the rules created for your Gateway shown on the Content Controls page. UNIVERSAL PLUG & PLAY You can use Universal Plug and Play (UPnP) to support new devices without configuring or rebooting your Gateway. In addition, you can enable the automatic cleanup of invalid rules.
Page 61 To enable UPnP and allow UPnP services to be defined on any network hosts, select the UPnP Enabled check box. To enable automatic cleanup of invalid rules, select Enable Automatic Cleanup of Old Unused UPnP Services check box. Click Apply Changes to save changes. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 62: Configuring Advanced Settings
05 / CONFIGURING ADVANCED SETTINGS Security & Firewall Network Settings Diagnostics & Monitoring System...
Page 64 This chapter covers the following advanced features: Security & Firewall • General Firewall – manages the security level for the firewall. • Access Control – restricts access from the local network to the internet. • DMZ Host – allows a single device on your primary network to be fully exposed to the internet for special purposes such as video conferencing.
Page 65 LED Brightness – controls the Status LED light to either dim or brighten. • Reboot Router – restarts your Gateway. • Remote Administration - enables remote configuration of your Gateway from any internet-accessible computer. • System Settings – sets up various system and management parameters. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 66: Security & Firewall
SECURITY & FIREWALL 5.0/ SECURITY & FIREWALL The firewall is the cornerstone of the security suite for your Gateway. It has been exclusively tailored to the needs of the residential or office user and is pre- configured to provide optimum security. The firewall provides both the security and flexibility that office users seek.
Page 67 Limited – permits only commonly used services, such as email and web browsing • Unrestricted – permits full access of incoming traffic from the internet and allows all outgoing traffic, except as configured in Access Control http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 68 SECURITY & FIREWALL SPECIFYING GENERAL SETTINGS FOR IPV4 OR IPV6 To set your firewall configuration: From the Security & Firewall General settings page, click on desired IPv4 settings/IPv6 settings option to configure IPv4/IPv6 security. Select a security level by clicking one of the radio buttons. Using the Low Security setting may expose the local network to significant security risks, and should only be used for short periods of time to allow temporary network access.
Page 69: Access Control
From the Advanced menu, select Security & Firewall from the left pane and then click Access Control. The Access Control page opens with the allowed and blocked status displayed. The allowed section only displays when the firewall is set to maximum security. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 70 SECURITY & FIREWALL To apply the rule to: • Networked Device or Network Group - select Any. • Specific devices only – select networked device or User Defined. Select the networked device to be allowed or blocked in the list. In the Add devices, enter the group name, then click Add.
Page 71 Click Add day/time to create the schedule time and choose the schedule rule by clicking on the check box on the screen. Click Add to apply the changes. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 72 SECURITY & FIREWALL The Access Control page displays a summary of the new access control rule. To modify the current settings, click the edit icon in the action column and then the Apply button. To remove an access restriction, click the trash icon. The rule is removed from the Access Control table.
Page 74: Port Forwarding
SECURITY & FIREWALL Select external and internal host, protocol and the application port type. To schedule the rule, select either Always or User Defined in the Schedule list box. Click Add to list. The screen displays opened pinhole port and its status. It shows the IP addresses of remote device and connected device on your network.
Page 75 To schedule the rule, select either Always or User Defined in the Schedule list box. Click Add to list. The rule displays in the Rules List section. Click Apply Changes to save changes. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 76: Port Forwarding Rules
SECURITY & FIREWALL 5.0f/ PORT FORWARDING RULES You can view, modify, and delete port forwarding rules. To access the rules: Select Port Forwarding Rules in the Security & Firewall section. To create or edit a protocol rule, click the Add new or Edit icon in the action column.
Page 77 To modify the current protocol, click the Edit icon in the action column. The Edit Service Server Ports page displays. Enter the Protocol, Source Ports and Destination Ports, as needed. Click Apply to save changes. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 78: Port Triggering
SECURITY & FIREWALL 5.0g/ PORT TRIGGERING Port triggering can be described as dynamic port forwarding. By setting port triggering rules, inbound traffic arrives at a specific network host using ports that are different than those used for outbound traffic. The outbound traffic triggers the ports where the inbound traffic is directed.
Page 79: Scheduler Rules
Scheduler Rules are used for limiting the activation of firewall rules to specific time periods. The time periods are either for days of the week or for hours of each day based on activity or inactivity. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 80 SECURITY & FIREWALL To define a rule: Verify that the date and time of your Gateway is correct. Select Scheduler Rules in the Security & Firewall section. Click Add. The Rule Scheduler page displays. Enter the name of the rule, select the active or inactive days of the week and the start and end time range.
Page 81 To enable the SIP ALG settings: From the Advanced menu, select Security & Firewall and then click SIP ALG. Select Enabled for the SIP ALG. Click Apply Changes to save changes. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 82: Network Settings
NETWORK SETTINGS 5.1/ NETWORK SETTINGS 5.1a/ ARP TAbLE You can view the IPv4 and MAC addresses of each DHCP connection. To view the IPv4 and MAC addresses for each device: From the Advanced menu, select Network Settings and then click ARP Table. DNS SERVER You can edit the host name and/or IP address, if the host was manually added to the DNS table.
Page 83 Disabling this protection may create a risk of cyber security attack to devices connected to this Gateway. To add a computer stored in the DNS table, click Add DNS Entry. The DNS Entry page displays. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 84: Dynamic Dns
NETWORK SETTINGS In the Host Name field, enter the name of the computer, then enter the IP address and click Apply to save changes. Then the DNS Server page displays. To add a new IP address entry, select the Add Exceptions Entry in the Exceptions to DNS Rebind Protection section.
Page 85 Host Name – enter the full domain name for your Dynamic DNS domain. • Provider – select the Dynamic DNS account provider from the menu. • User Name – enter your user name for your Dynamic DNS account. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 86 NETWORK SETTINGS • Password – enter the password for your Dynamic DNS account. • SSL Mode – select if your Dynamic DNS service supports SSL. Click Apply to save your changes. IPV4 ADDRESS DISTRIbUTION You can easily add computers configured as DHCP clients to the network. The DHCP server provides a mechanism for allocating IP addresses to these hosts and for delivering network configuration parameters to the hosts.
Page 87 To enable the DHCP server, select DHCP Server in the IPv4 Address Distribution field. Once enabled, the DHCP server provides automatic IP assignments (IP leases) based on the preset IP range defined below. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 88 NETWORK SETTINGS To configure the DHCP server, complete the following fields: • Start IP Address – enter the first IP address that your Gateway will automatically begin assigning IP addresses from. Since your Gateway’s default IP address is 192.168.0.1, the default start IP address should be 192.168.0.2.
Page 89 DhCP Connection List You can view a list of the connections currently assigned and recognized by the DHCP server. To view a list of computers: On the IPv4 Address Distribution page, click Connection List. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 90 NETWORK SETTINGS To define a new static connection with a fixed IP address, click Add static connection. Enter the host name. Enter the fixed IP address to be assigned. Enter the MAC address of the network interface of the computer used with this DHCP static connection.
Page 91 You should also see the IPv6 address for all IPv6 supported devices on your local network displayed on the Basic/Devices/Devices page by selecting the Settings icon to access the Device Settings page for that device. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 92 NETWORK SETTINGS Static - WAN IPv6 Address Connection The IPv6 WAN Static configurations are IPv6 settings that you enter manually. These specific IPv6 addresses and settings are not expected to change frequently. To configure IPv6 WAN Static mode, select the Static option on the IPv6 Configuration Controls page as shown below:...
Page 93 The IPv6 WAN DHCPv6 configurations are IPv6 settings that you enter that will allow your IPv6 connection to be updated by the ISP as needed. To configure IPv6 WAN Stateful (DHCPv6) mode, select the DHCPv6-PD option on the IPv6 Configuration Controls page as shown below: http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 94 NETWORK SETTINGS Check to either Obtain IPv6 DNS Server address automatically, or Use the following IPv6 DNS Server addresses After entering all appropriate IPv6 settings, click Apply changes to have changes take effect. WAN IPv6 with LAN IPv6 Stateful (DhCPv6) Settings To configure IPv6 WAN Stateful (DHCPv6) mode, select the Stateful (DHCPv6) option on the IPv6 Configuration Controls page.
Page 95 Global IPv6 Address from WAN side - requesting an IPv6 address from any available DHCPv6 servers available on the ISP After entering all appropriate IPv6 settings, click Apply changes to have changes take effect. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 96 NETWORK SETTINGS WAN IPv6 with LAN IPv6 Stateless Settings To configure IPv6 LAN Stateless mode with DHCPv6 WAN, select the Stateless option on the IPv6 Configuration Controls page. Specify the settings to be used to assign LAN IPv6 addresses by entering the following details: •...
Page 97 LAN IPv6 Stateful (DhCPv6) with No WAN Settings To configure IPv6 LAN Stateful mode with no WAN connection, select the Stateful option on the IPv6 Configuration Controls page as shown below: http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 98 NETWORK SETTINGS Specify the Stateful (DHCPv6) settings to be used to assign LAN IPv6 addresses by entering the following details: • IPv6 LAN Configuration (select Stateful from the dropdown list) • DHCPv6 Client Address Range (start and end) • LAN Link Local Address (automatically populated) •...
Page 99 Global IPv6 Address from WAN side - requesting an IPv6 address from any available DHCPv6 servers available on the ISP After entering all appropriate IPv6 settings, click Apply changes to have changes take effect. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 100 NETWORK SETTINGS IPV6 ADDRESS DISTRIbUTION To view a summary of the services provided by the DHCP server: Select IPv6 Address Distribution in the Network Settings section. You can edit the DHCP server settings for a device. On the IPv6 Address Distribution page, click the Edit icon on the screen column. The DHCP Settings page opens with the device information displayed.
Page 101 Enter the host name. Enter the fixed IP address to be assigned. Enter the MAC address of the network interface of the computer used with this DHCP static connection. Click Apply to save changes. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 102: Mac Cloning
A MAC address is a hexadecimal code that identifies a device on a network. All networkable devices have a unique MAC address. When replacing a network device on your Verizon Business Internet Gateway, you can simplify the installation process by copying the MAC address of the existing device to your Verizon Business Internet Gateway.
Page 103: Ndp Table
Changes could adversely affect the operation of your Gateway and your local network. To view the network connections: From the Advanced menu, select Network Settings from the left pane and then click Network Connections. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 104: Network (Home/Office) Connection
NETWORK SETTINGS To view and edit the details of a specific network connection, click the hyperlinked name or the action icon. The following sections detail the types of network connections that you can view. NETWORK (hOME/OFFICE) CONNECTION You can view the properties of your local network. This connection is used to combine several network interfaces under one virtual network.
Page 105 05 / CONFIGURING ADVANCED SETTINGS To rename a network connection, enter the new network name in the Name field. Click Save to save the changes. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 106 NETWORK SETTINGS CONFIGURING ThE hOME/OFFICE NETWORK To configure the network connection: In the Network (Home/Office) properties page, click Settings. The configuration page displays.
Page 107 – Automatic: sets the MTU (Maximum Transmission Unit) at 1500. – Automatic by DHCP: sets the MTU according to the DHCP connection. – Manual: allows you to manually set the MTU. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 108 In the Bridge section of the Network (Home/Office) properties, you can configure the various LAN interfaces. Caution: Do not change these settings unless specifically instructed to by Verizon. Changes could adversely affect the operation of your Gateway and your local network. Verify the following information: –...
Page 109 IP Address Distribution According to DHCP option 60 (vendor class Identifier) DHCP vendor class is related to DHCP option 60 configuration within the Gateway. Adding option 60 configurations allows a particular vendor to get a lease from a specified pool of addresses. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 110 NETWORK SETTINGS Routing Table You can configure your Gateway to use static or dynamic routing. • Static routing – specifies a fixed routing path to neighboring destinations based on predetermined metrics. • Dynamic routing – automatically adjusts how packets travel on the network. The path determination is based on network/device reachability and the status of the network being traveled.
Page 111 From the Advanced menu, select Network Settings from the left pane and then click Network Connections. To access the connection settings pages, click on the link of the Wi-Fi Access Point connections listed under Network name on the Network Connections page. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 112 NETWORK SETTINGS From the connection’s Enable Settings page, to enable or disable the connection, move the selector to on or off. To rename the connection, enter a name in the Name field. Click Apply to save the changes. Reboot your Gateway. CONFIGURING Wi-Fi ACCESS POINT PROPERTIES To configure the connection: On the bottom of the Access Point’s specific Enable Settings page, click...
Page 113: Ethernet Connection
Gateway’s Ethernet LAN ports. To view the connection settings: To access the Ethernet properties page, click the Ethernet link listed under Network name on the Network Connections page. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 114 NETWORK SETTINGS To rename the network connection, enter the new name in the Name field. Click Apply to save changes. CONFIGURING EThERNET PROPERTIES To configure the connection: In the Ethernet page, click Settings. The configuration page displays.
Page 115 MTU - specifies the largest packet size permitted for transmissions: – Automatic: sets the MTU (Maximum Transmission Unit at 1500). – Automatic by DHCP: sets the MTU according to the DHCP connection. – Manual: allows you to manually set the MTU. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 116 NETWORK SETTINGS • HW Switch Ports – displays the status of each LAN port. Click Apply to save the changes. bROADbAND CONNECTION (CELLULAR) You can view the properties of your broadband connection (your connection to the internet). To view the connection settings: In the Network Connections page, click the Broadband Connection (Cellular).
Page 117 To rename the network connection, enter the new name in the Name field. Click Apply to save changes. CONFIGURING ThE bROADbAND CONNECTION To configure the connection: On the bottom of the Broadband Connection (Cellular) page, click Settings. The configuration page displays. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 118 NETWORK SETTINGS...
Page 119 IP address automatically. The server assigning the IP address also assigns a subnet mask address, which can be overridden by entering another subnet mask address. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 120: Network Objects
DHCP server. • In the Expires In field, enter the amount of time a network device is allowed to connect to the Verizon Business Internet Gateway with its currently issued dynamic IP address. • IPv4 DNS - selects Obtain IPv4 DNS Address Dynamically for using Dynamic DNS.
Page 121 IP range, MAC address, host name, or DHCP option, and click Add. The network object displays in the Objects List section. Repeat the above steps to create additional network objects. When complete, click Apply Changes to save changes. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 122: Port Configuration
NETWORK SETTINGS PORT CONFIGURATION Ethernet port configuration allows you to set up the Ethernet ports as either full- or half-duplex ports, at either 10 Mbps, 100 Mbps, or 1000 Mbps. To configure the ports: Select Port Configuration in the Network Settings section. To emulate the speed and duplex configuration of the port with which it’s communicating, select Auto or select the port speed and duplicity.
Page 123 You can view the routing and IP address distribution rules as well as add, edit, or delete the rules. Routing Table To view the rules: Select Routing in the Network Settings section. To add a new Route, click New Route. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 124 NETWORK SETTINGS Specify the following parameters: • Routing Entry – select the IP address type. • Name – the network connection type. • Destination – enter the destination IP of the destination host, subnet address, network address, or default route. The destination for a default route is 0.0.0.0.
Page 125: Static Nat
If using port forwarding, select the Enabled Port forward check box. Click Add. The rule displays in the Rules List section. Click Apply Changes to save changes. Click Add another entry and repeat these steps to add additional static IP addresses. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 126: Diagnostics & Monitoring
DIAGNOSTICS & MONITORING DIAGNOSTICS & MONITORING bANDWIDTh MONITORING You can view and monitor the recorded bandwidth usage measured in bytes. To view the bandwidth: From the Advanced menu, select Diagnostics & Monitoring. In the Diagnostics & Monitoring section, select Bandwidth Monitoring. To refresh the page, click Refresh.
Page 127: System Logging
System logging provides a view of the most recent activity of your Gateway. In addition, you can view additional logs, such as the security, advanced, firewall, WAN link and LAN DHCP. To view the system log: Select System Logging in the Diagnostics & Monitoring section. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 128 DIAGNOSTICS & MONITORING To view a specific time of log event, click on the Options button. Select your preferred logging time. Click Save to save changes.
Page 129 You can view a summary of the monitored data collected for your Gateway. To view your Gateway’s full system status and traffic monitoring data: Select System-wide Connections in the Diagnostics & Monitoring section. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 130 DIAGNOSTICS & MONITORING...
Page 131 To view the backhaul modes log: Select Backhaul Logging in the Diagnostics & Monitoring section. To refresh the page, click Refresh. To delete the log information, click Clear. To save the log information, click Save. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 132: System
To check for the latest firmware version of your Gateway, click Check for updates. This section displays the status of your Gateway’s local network (LAN) and internet connection (WAN), firmware and hardware version numbers, MAC Address, IP settings of Verizon Business Internet Gateway and extender(s) (if connected).
Page 134: Date And Time Settings
SYSTEM 5.3b/ DATE & TIME SETTINGS You can set the time zone and enable automatic time updates. To configure the settings: From the Advanced menu, select System. Select Date & Time in the System section.
Page 135: Factory Reset
You can use this functionality to save and load configuration files. These files are used to backup and restore the current configuration of your Gateway. Only configuration files saved on a specific Verizon Business Internet Gateway can be applied to that Verizon Business Internet Gateway. You cannot transfer configuration files between Gateways. Warning: Manually editing a configuration file can cause your Gateway to malfunction or become completely inoperable.
Page 136 SYSTEM Note: When restoring defaults, the setting and parameters of your Gateway are restored to their default values. This includes the administrator password. A user- specified password will no longer be valid. To restore your Gateway’s factory default settings: Click Factory Reset in the System section. Select Default Settings or Default Settings except current user settings.
Page 137 Browse to the location of the file, and click the Restore button to begin the configuration uploading process. Accessing the My Verizon account also allows you to restore the previously saved settings. Select Restore from account and use My Verizon account to restore the saved settings to the Gateway.
Page 138: Led Brightness
Click Save button to begin the configuration backup process. LED bRIGhTNESS The Verizon Business Internet Gateway allows you to set the LED brightness to turn Off (0%) or stay bright (50% or 100%) using the user interface. To control the LED brightness: Select LED Brightness in the System section.
Page 139 5.3e/ REbOOT VERIZON bUSINESS INTERNET GATEWAY Warning: Only select Reboot Router if instructed to do so by Verizon support. You can reboot your Gateway using the Reboot Router feature. Refer to a/ Reset PIN Hole for factory reset function. To reboot your Gateway using the user interface: Select Reboot Router in the System section.
Page 140: Remote Administration
• Diagnostic Tools - used for troubleshooting and remote system management by a user or Verizon. Remote administration access of Web Management may be used to modify or disable firewall settings. Web Management services should be activated only when absolutely necessary.
Page 141: System Settings
To remove access, clear the check box. Click Apply Changes to save changes. SYSTEM SETTINGS You can configure various system and management parameters. To configure system settings: Select System Settings in the System section. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 142 SYSTEM In the Router Status section, configure the following: • Router’s Hostname – enter the host name of your Verizon Business Internet Gateway. • Local Domain – view the local domain of the network. • Location – select your current location of the Gateway from the dropdown list.
Page 143 Remote Security Notify Level – specify the type of information, such as none, error, warning, and information, received for remote network security logging. • In the DHCP Timeout section, specify the DHCP timeout. Click Apply Changes to save changes. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 144: Troubleshooting
06 / TROUbLE ShOOTING Troubleshooting Tips Frequently Asked Questions...
Page 145 06 / TROUBLESHOOTING This chapter lists solutions for issues that may be encountered while using your Verizon Business Internet Gateway as well as frequently asked questions. Although the majority of internet connectivity is automatic and transparent, if an issue does occur accessing the internet (e.g.
Page 146 IF YOU ARE UNAbLE TO CONNECT TO ThE INTERNET: • The first thing to check is whether the battery of your Verizon Business Internet Gateway is completely depleted. If the battery is depleted, charge the Gateway by plugging the provided power cord to the power supply.
Page 147 06 / TROUBLESHOOTING 6.0b/ IF YOU ARE UNAbLE TO CONNECT TO YOUR VERIZON bUSINESS INTERNET GATEWAY USING WI-FI: • Be sure your Wi-Fi device is within range of your Gateway; move it closer to see if your connection improves. •...
Page 148 Gateway is denied. To gain access, restore the default settings to your Gateway. 6.0d/ RESTORING YOUR VERIZON bUSINESS INTERNET GATEWAY’S DEFAULT SETTINGS There are two ways to restore the default settings of your Gateway. It is important to note that after performing either procedure, all previously save settings on your Gateway will be lost.
Page 149 • If lag still exists, clear the cache on the computer and if still needed, unplug the Ethernet cable or disable the Wi-Fi connection to the computer http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 150 Under limited circumstances you may use a port forwarding configuration on the Gateway, based on the application you are using (refer to the 5.0e/ Port Forwarding section or Verizon’s support online help for more details). 6.0g/ LEDS AND WPS bUTTON...
Page 151 (interrupted) Other Hardware error Soft blink red Signal Strength LEDs LED Mode Status LED Pattern Regular usage mode Rest mode 50% dim white Excellent 5G or 4G coverage Solid white 3 bars ( http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 152 TROUbLEShOOTING TIPS LED Mode Status LED Pattern Good 5G or 4G coverage Solid white 2 bars ( Weak 5G or 4G coverage Solid white 1 bar ( ) The rear panel’s WPS Button allows quick access to the Wi-Fi Protected Setup (WPS) feature and handset paging/pairing mode.
Page 153 06 / TROUBLESHOOTING 6.1/ FREQUENTLY ASKED QUESTIONS 6.1a/ I’VE RUN OUT OF EThERNET PORTS ON MY VERIZON bUSINESS INTERNET GATEWAY. hOW DO I ADD MORE COMPUTERS OR DEVICES? Plugging in an Ethernet hub or switch expands the number of ports on your Gateway.
Page 154: Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS 6.1e/ ARE ThE GATEWAY’S EThERNET PORTS AUTO-SENSING? Yes. Either a straight-through or crossover Ethernet cable can be used. 6.1f/ CAN I USE AN OLDER WI-FI DEVICE TO CONNECT TO MY GATEWAY? Yes, your Gateway can interface with 802.11b, g, n, ac or ax devices. The Gateway also can be setup to handle only n Wi-Fi cards, g Wi-Fi cards, b Wi-Fi cards, or any combination of the three.
Page 155 MANY COMPUTERS CAN bE CONNECTED ThROUGh MY GATEWAY? Your Gateway is capable of 254 connections, but we recommend having no more than 132 connections. As the number of connections increases, the available speed for each computer decreases. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 156: Specifications
0 7 / SPECIFICATIONS General Specifications Connections...
Page 157 07 / SPECIFICATIONS The specifications for your Verizon Business Internet Gateway are as follows. This includes standards, cabling types and environmental parameters. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 158: General Specifications
The specifications listed in this chapter are subject to change without notice. 7.0/ GENERAL SPECIFICATIONS Model Number: XC46BE Technical Standard: 3GPP Release 16 (DL CAT 19, UL CAT 18) Frequency band: LTE Band: B2,B5,B13,B48,B66, DL 4x4 MIMO, UL 1x1 SISO 5G Band: n2, n48, n66, n77: DL 4x4 MIMO, UL 2x2 MIMO;...
Page 159: Notices
08 / NOTICES Regulatory Compliance Notices Battery Safety Instructions...
Page 160: Battery Safety Instructions
08 / NOTICES This chapter lists various compliance, modification notices and GPL, as well as Battery Safety Instructions. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 161: Regulatory Compliance Notices
REGULATORY COMPLIANCE NOTICES 8.0/ REGULATORY COMPLIANCE NOTICES 8.0a/ Class b Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 162 Class II DC source suitable for use at minimum Tma 40 degree C whose output meets ES1, PS2 and is rated 12VDC, 3.5A. If need further assistance, please visit http://support.verizon.com/router to find your nearest Verizon store or for 24/7 help with live chat and device-specific support.
Page 163: Battery Safety Instructions
SAFETY INSTRUCTIONS Caution: The Verizon Business Internet Gateway must be installed inside the home or office. The Gateway is not designed for exterior installation. 8.0c/ GENERAL PUbLIC LICENSE This product includes software made available under open source licenses. Additional information about that software, applicable licenses, and downloadable copies of source code, is available at: https://verizon.com/opensource/...
Page 164 • Keep away from fire sources immediately if the battery leaks or the electrolyte emits an odor. If the battery leakage or electrolyte gets into your http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...
Page 165 bATTERY SAFETY INSTRUCTIONS skin or cloths, wash with fresh water immediately. If the battery leakage or electrolyte gets into the eyes, do not rub your eyes. Rinse with clean water and seek an ophthalmologist to prevent eye injuries. • Do not mix the battery with other chemical batteries or batteries of different capacities or brands.
Page 166 • Device or battery damaged by external causes, including without limitation, damage by fire, accident, power surge, power failure, improper storage or other hazard, natural disasters, wear and tear, or sulphation. http://setup.verizon.com/businessinternetgateway | ©2024 Verizon. All Rights Reserved...

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