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Summary of Contents for FireEye CC Series
- Page 1 CC SERIES HARDWARE ADMINISTRATION GUIDE CC 2000 (REGULATORY MODEL: FEI-007) CC SERIES / 2017...
- Page 2 FireEye and the FireEye logo are registered trademarks of FireEye, Inc. in the United States and other countries. All other trademarks are the property of their respective owners. FireEye assumes no responsibility for any inaccuracies in this document. FireEye reserves the right to change, modify, transfer, or otherwise revise this publication without notice.
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Page 3: Table Of Contents
Port Mirroring (SPAN) Deployment Cabling CHAPTER 3: Installation Site Requirements Installation Site Guidelines Rack Precautions Server Precautions Rack-Mounting Precautions Ventilation Requirements Cabling Requirements Power Requirements Rack Installation Installing the Inner Rails on the Appliance Installing the Outer Rails on the Rack © 2017 FireEye... - Page 4 CC Series Hardware Administration Guide Mounting the Appliance on the Rack Attaching Cables to your Appliance Turning On the Appliance CHAPTER 4: Baseline Configuration Network Information Requirements Required Ports and Protocols Accessing the Appliance Configuring the CC 2000 CHAPTER 5: Replacements...
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Page 5: Chapter 1: The Helix Cc 2000
CC Series Hardware Administration Guide The Front View CHAPTER 1: The Helix CC 2000 The Helix CC 2000 collects and analyzes network traffic and generates log types, which are immediately correlated with the Threat Analytics Platform for pertinent threat intelligence. -
Page 6: Leds
CC Series Hardware Administration Guide CHAPTER 1: The Helix CC 2000 1) Disk Drive Carrier 3) Reset Button 2) Power Button Reset Button: Use the reset button to restart the appliance. Power Button: Use the power button to turn the appliance on or off. Turning off the power with this button removes the main power but keeps the standby power supplied to the appliance. -
Page 7: The Rear View
10) eth1 (RJ45) Monitoring Port 2) Video Port 11) eth0 (RJ45) Monitoring Port 3) IPMI/Serial over Ethernet Port 12) eth7 (RJ45) Monitoring Port 4) USB Ports 13) eth6 (RJ45) Monitoring Port 5) eth8 (RJ45) Management 1 Port 14) eth5 (RJ45) Monitoring Port © 2017 FireEye... -
Page 8: Power Port
CC Series Hardware Administration Guide CHAPTER 1: The Helix CC 2000 6) eth9 (RJ45) Management 2 Port 15) eth4 (RJ45) Monitoring Port 7) Serial Console Port 16) eth11 (SFP+) Monitoring Port 8) eth3 (RJ45) Monitoring Port 17) eth10 (SFP+) Monitoring Port 9) eth2 (RJ45) Monitoring Port 18) SAS Port... - Page 9 The Rear View 1000BASE-T (RJ45) 10GBASE-CU (5m direct attach cable) © 2017 FireEye...
- Page 10 CC Series Hardware Administration Guide CHAPTER 1: The Helix CC 2000 © 2017 FireEye...
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Page 11: Chapter 2: Deployment
A TAP deployment does not block malware from accessing your network. To deploy the Helix CC Series appliance using a TAP device, you first connect the TAP device inline to your network. You then connect the Helix CC Series monitoring ports to the ingress and egress ports on the TAP device. -
Page 12: Cabling
Port mirroring is active packet duplication. The router or switch uses its processing power to mirror the network packets and pass these packets to the CC Series device. In a heavily used network, the network quality and response times tend to degrade. -
Page 13: Cabling
LAN-facing switch. This will enable you to access the appliance’s Web UI. eth3: Connect one end of the cable to the CC 2000 appliance’s eth3 port, and connect the other end to your SPAN device. © 2017 FireEye... - Page 14 CC Series Hardware Administration Guide CHAPTER 2: Deployment © 2017 FireEye...
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Page 15: Chapter 3: Installation
Make sure there is sufficient space for air flow. Rack Precautions FireEye recommends that you mount the appliance in a standard 19-inch rack. The vertical hole spacing on the rack rails must meet standard ANSI/EIA-310-C requirements, which call for a one-inch (2.54-cm) spacing. -
Page 16: Server Precautions
(Tmra) for each component in your rack. Ventilation Requirements Ventilation and optimal location are essential to the proper operation of the CC Series appliance. Give the unit at least six inches of space around ventilation openings so that adequate ventilation is possible. -
Page 17: Cabling Requirements
Rack Installation The CC Series appliance draws air through the front and expels it out the back. Note the direction of the air intake and exhaust of the other components in the rack to ensure safe ventilation of all components involved. - Page 18 CC Series Hardware Administration Guide CHAPTER 3: Installation 2. Press the rail-release lever (located between the middle and inner rails) downward and slide the inner rail out until it is separated from the other two rail segments. 3. Align the notches of the inner rail with the tabs on the right side of the appliance.
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Page 19: Installing The Outer Rails On The Rack
6. (Optional) Further secure the inner rails to the appliance with the screws provided (one for each rail). Installing the Outer Rails on the Rack 1. Press the black tabs of the right outer rail against the front rack column and insert the hooks at the desired height. © 2017 FireEye... - Page 20 CC Series Hardware Administration Guide CHAPTER 3: Installation 2. Firmly press the rail down to lock it in place. 3. Extend the rail until it reaches the rear rack column. 4. Insert the hooks and firmly press it onto the rack.
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Page 21: Mounting The Appliance On The Rack
2. Slide the appliance halfway into the rack. 3. Press the rail-release notches down on both rails and slide the appliance fully into the rack. When the appliance has been pushed completely into the rack, you should hear the locking tabs click. © 2017 FireEye... -
Page 22: Attaching Cables To Your Appliance
CC Series Hardware Administration Guide CHAPTER 3: Installation Attaching Cables to your Appliance 1. Connect the CC 2000 to one or more network devices using the appropriate cables specific to the deployment of your choice. 2. Connect the power cables to the power ports on the back of the appliance. -
Page 23: Chapter 4: Baseline Configuration
Before you configure the Cloud Collector, complete the Cloud Collector Planning Worksheet, found on the documentation portal. Send the completed worksheet to cloud-collector- team@fireeye.com. Keep a copy of the completed worksheet for your reference and continue with the configuration. Required Ports and Protocols The table below outlines the main connections for the CC 2000 appliance’s... -
Page 24: Accessing The Appliance
CC Series Hardware Administration Guide CHAPTER 4: Baseline Configuration Source Destination Action Protocol Port Cloud The Cloud Collector allows you to optionally Allow 1194 Collector connect to the Cloud Collector Management infrastructure and to the Helix VPC using the Cloud Collector VPN. - Page 25 “CC Manager FQDN” field of the Planning Worksheet. 14. Enter your Threat Analytics Platform (TAP) customer instance name, provided by your FireEye contact. 15. Review your entries. If all entries are correct, use the arrow keys or Tab to select Yes.
- Page 26 CHAPTER 4: Baseline Configuration 20. After the checkin has completed, email the hostname of the Cloud Collector host you entered in step 7 of this process to cloud-collector-team@fireeye.com. The Cloud Collector team will then perform the final post-installation configuration of the appliance. You will receive notification of completion via email within one business day.
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Page 27: Chapter 5: Replacements
CHAPTER 5: Replacements Return Process If you believe you have a defective part or system, you must first contact FireEye Technical Support, who will validate the claim. If the part or system is defective, Technical Support will initiate a Return Materials Authorization (RMA) and guide you through the process. - Page 28 CC Series Hardware Administration Guide CHAPTER 5: Replacements © 2017 FireEye...
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Page 29: Chapter 6: Appendices
CC Series Hardware Administration Guide Appendix 1: System Specifications CHAPTER 6: Appendices Appendix 1: System Specifications The table below provides the technical specifications of the Helix CC 2000. Component CC 2000 Specifications Form Factor 2U Rack-Mount Dimensions 17.2 x 25.5 x 3.5 inches (W x D x H) (43.7 x 64.8 x 8.9 cm) - Page 30 CC Series Hardware Administration Guide CHAPTER 6: Appendices Component CC 2000 Specifications Regulatory (Power Supply) USA—UL listed Canada—CUL listed EN 60950/IEC 60950 CB Report CCC Certification Operating Temperature 10° to 35° C Storage Temperature -40° to 70° C Operating Humidity...
- Page 31 Index INDEX chassis DHCP inner rails 18, IPMI keyboard monitor mode 6, 8, 13, outer rails RJ45 SFP+ 8, SPAN © 2017 FireEye, Inc.
- Page 32 Index © 2017 FireEye, Inc.
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Page 33: Technical Support
Technical Support For technical support, contact FireEye in the following ways: Visit the FireEye Customer Support Portal (login required): https://csportal.fireeye.com Call us at 1-877-FIREEYE (USA); +44 203 106 4828 (UK); +1 408.321.6300 (Outside the USA) Email us at support@fireeye.com Documentation... - Page 34 FireEye, Inc. | 1440 McCarthy Blvd. | Milpitas, CA | 1.408.321.6300 | 1.877.FIREEYE support@fireeye.com | www.fireeye.com © 2017 FireEye, Inc. All rights reserved. FireEye is a registered trademark of FireEye, Inc. All other brands, products, or service names are or may be trademarks or service marks of their respective owners.
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