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Summary of Contents for FireEye CC Series
- Page 1 F I R E E Y E T E C H N I C A L D O C U M E N T A T I O N CC SERIES HARDWARE ADMINISTRATION GUIDE CC 250 FEI-013 CC SERIES / 2019...
- Page 2 FireEye and the FireEye logo are registered trademarks of FireEye, Inc. in the United States and other countries. All other trademarks are the property of their respective owners. FireEye assumes no responsibility for any inaccuracies in this document. FireEye reserves the right to change, modify, transfer, or otherwise revise this publication without notice.
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Page 3: Table Of Contents
Test Access Point (TAP) Deployment Cabling Port Mirroring (SPAN) Deployment Cabling CHAPTER 3: Installation Before You Begin Installation Site Guidelines Rack Precautions Server Precautions Rack-Mounting Precautions Power Requirements Cabling Requirements Ventilation Requirements Mounting the CC to the Rack © 2019 FireEye... - Page 4 Contents Attaching Cables to the Appliance Turning On the Appliance CHAPTER 4: Replacements Return Process Appendices Appendix 1: System Specifications Appendix 2: Product Compliance Information Technical Support Documentation © 2019 FireEye...
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Page 5: Chapter 1: The Cc 250
The Helix CC 250 collects and analyzes network traffic and generates log types, which are immediately correlated with the Threat Analytics Platform for pertinent threat intelligence. The information collected by the CC 250 also enhances the other log sources in your network for deeper context. © 2019 FireEye... -
Page 6: The Front View
CC Series Hardware Administration Guide CHAPTER 1: The CC 250 The Front View 1) Power LED 6) eth5 (RJ45) Management 1 Port 2) HDD LED 7) eth1 (RJ45) Monitoring 1 Port 3) Console (RJ45) Port 8) eth2 (RJ45) Monitoring 2 Port 4) USB Ports... -
Page 7: Disabled Port
Therefore, unplug the appliance before servicing. Port: Connect your power source to this port to provide power to the appliance. Monitoring Port eth (RJ45): Connect the switch port you want to monitor to this port. The RJ45 connectors are 10/100/1000BASE-T ports. © 2019 FireEye... - Page 8 CC Series Hardware Administration Guide CHAPTER 1: The CC 250 © 2019 FireEye...
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Page 9: Chapter 2: Deployment
A TAP deployment does not block malware from accessing your network. To deploy the Helix CC Series appliance using a TAP device, you first connect the TAP device inline to your network. You then connect the Helix CC Series monitoring ports to the ingress and egress ports on the TAP device. -
Page 10: Cabling
Port mirroring is active packet duplication. The router or switch uses its processing power to mirror the network packets and pass these packets to the CC Series device. In a heavily used network, the network quality and response times tend to degrade. -
Page 11: Cabling
LAN-facing switch. This will enable you to access the appliance’s Web UI. eth1: Connect one end of the cable to the CC 250 appliance’s eth1 port, and connect the other end to your SPAN device. © 2019 FireEye... - Page 12 CC Series Hardware Administration Guide CHAPTER 2: Deployment © 2019 FireEye...
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Page 13: Chapter 3: Installation
CC Series Hardware Administration Guide Before You Begin CHAPTER 3: Installation This chapter provides information about the site requirements of your installation location. Before You Begin Follow the steps in this section before you install the appliance. Before Opening the Box Review the Packing Slip contained in the plastic slip attached to the top of the box. -
Page 14: Rack Precautions
Make sure there is sufficient space for air flow. Rack Precautions FireEye recommends that you mount the appliance in a standard 19-inch rack. The vertical hole spacing on the rack rails must meet standard ANSI/EIA-310-C requirements. Consider the following before installing your appliance in the rack: Ensure the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them. -
Page 15: Rack-Mounting Precautions
Use an electrostatic wrist guard when handling the appliance. At least two technicians should be involved to install the appliance safely. FireEye recommends only individuals with rack-mounting experience should install the appliance. Install the appliance in an environment compatible with the manufacturer's maximum recommended ambient temperature (TMRA) for each component in your rack. -
Page 16: Ventilation Requirements
Give the unit at least six inches of space around ventilation openings so that adequate ventilation is possible. The CC Series appliance draws air through the front and expels it out the back. Note the direction of the air intake and exhaust of the other components in the rack to ensure safe ventilation of all components involved. -
Page 17: Chapter 4: Replacements
CHAPTER 4: Replacements Return Process If you believe you have a defective part or system, you must first contact FireEye Technical Support, who will validate the claim. If the part or system is defective, Technical Support will initiate a Return Materials Authorization (RMA) and guide you through the process. - Page 18 CC Series Hardware Administration Guide CHAPTER 4: Replacements © 2019 FireEye...
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Page 19: Appendices
CC Series Hardware Administration Guide Appendix 1: System Specifications Appendices Appendix 1: System Specifications The table below provides the technical specifications for the Helix CC 250. Component CC 250 Specifications Form Factor 1U Rack-Mount Weight of Appliance 16.2 lbs (7.3 kg) Weight of Packaged Appliance 28.2 lbs (12.8 kg) -
Page 20: Appendix 2: Product Compliance Information
CC Series Hardware Administration Guide Appendices Appendix 2: Product Compliance Information The following table lists the electromagnetic compatibility (EMC), low voltage directive (LVD), safety, and other regulatory standards met by the Helix CC appliance. LVD/Safety Environmental FCC Part 15 Class-A, CE CSA 22.2, IEC 60950, EN... -
Page 21: Technical Support
Technical Support For technical support, contact FireEye through the Support portal: https://csportal.fireeye.com Documentation Documentation for all FireEye products is available on the FireEye Documentation Portal (login required): https://docs.fireeye.com/ © 2019 FireEye... - Page 22 FireEye, Inc. | 601 McCarthy Blvd. | Milpitas, CA | 1.408.321.6300 | 1.877.FIREEYE | www.fireeye.com © 2019 FireEye, Inc. All rights reserved. FireEye is a registered trademark of FireEye, Inc. All other brands, products, or service names are or may be trademarks or service marks of their respective owners.
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