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Table of Contents
Related Manuals for VOOL V22AC
Summary of Contents for VOOL V22AC
- Page 1 VOOL Charger User Manual...
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Page 3: Declaration Of Conformity
Declaration of Conformity... - Page 4 Product ID: V22AC EU Declaration of Conformity (DoC) We declare under our sole responsibility that the VOOL EV charger is in conformity with the EU directives outlined below, provided that the product is installed according to local regulations and its maintenance and usage follows the manufacturer's guidelines.
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Page 5: Safety Instructions
Safety Instructions... - Page 6 To ensure proper installation, an authorized installer must carry out all installations. Incorrect installation can damage the charger or the vehicle’s battery. ⚠ The VOOL Charger should not be used by individuals with a lack of experience or knowledge without the supervision of a responsible party. ⚠...
- Page 7 ⚠ To prevent overheating, unroll the charging cable completely before use. ⚠ Do not use cleaning solvents on VOOL components. A clean cloth must be used to remove dirt and dust. ⚠ Do not use adapters for charging connectors. ⚠...
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Page 8: General Information
General Information... - Page 9 To maximize your grid connection and your EV’s potential, explore our offerings including the VOOL Load Management Controller (LMC), VOOL Portal, and VOOL App. The VOOL Charger is an Electric Vehicle Supply Equipment (EVSE) engineered to revolutionize how you power your electric vehicle (EV).
- Page 10 Specifications VOOL Charger 2. AC Grid Input 3. RFID Card 4. VOOL App 5. EV Charge Cable...
- Page 11 Charging Quick Guide...
- Page 12 • If start charging settings have been adjusted, activate the charging process via the VOOL Portal, the VOOL App, or with an RFID card. • Monitor the charging process: Use the VOOL Portal or the VOOL App to keep track of your charging sessions. You can use both methods to monitor information about charging speed, cost, and energy consumption.
- Page 13 Start a Charge Session The VOOL Charger comes with a type 2 charging cable that is attached to the charging station. • Prior to each use, inspect the charger for any signs of damage. • Before plugging in, ensure that the plug matches the outlet.
- Page 14 • Ensure the charging process is stopped before unplugging the charging cable • If desired, stop the charging process via the VOOL Portal or App by selecting ’Stop Charging’. The charger will automatically unlock from the socket. • Once unlocked, the cable can be safely unplugged from your EV.
- Page 15 You can access this information via your mobile phone, tablet, or computer. After adding a vehicle to the VOOL network, data related to the time required to fully charge and the battery level will be displayed in the admin view.
- Page 16 - CAN status indicators Status indicator Charging controller has a status indicator in the form of a transparent “VOOL” logo on the front face. Different states and fault conditions are indicated by dif- ferent patterns and colors. This indicator is not to identify exact error codes, but only to show the overall status or state.
- Page 17 Status Lights and Sounds WARNING indication Because normal operation is not affected by warning then warnings exist in parallel with all “normal” states (standby; ev connected; starting charging; charging; suspended ev; suspended evse) and needs a special indication logic. When warning is active then instead of turning OFF during blinking, LEDs will show WHITE color.
- Page 18 VOOL Charger Maintenance...
- Page 19 Use a clean, moist cloth to remove any dust and dirt from the VOOL Charger and its components. Regular checks using VOOL software ensure your charger is functioning cor- rectly. Undertake necessary repairs and updates as required.
- Page 20 Discarding the VOOL Charger...
- Page 21 Discarding the VOOL Charger When it’s time to discard the VOOL Charger, it’s important to do it in an environ- mentally responsible and safe manner. The charger contains potentially hazardous materials that require proper disposal methods. With correct disposal, you contribute to the recycling and reusing of most of the charger.
- Page 22 VOOL Portal & Mobile App...
- Page 23 • Real-time monitoring: Monitor your EV charging status in real-time. The VOOL Portal displays key information such as charging time, speed, battery level, and estimated time remaining for a full charge. • Scheduling and Control: Schedule charging sessions for your electric vehicles and set up alerts to be notified upon completion of the charging process.
- Page 24 VOOL App Setting up VOOL home charger on the VOOL App The VOOL App also includes functionality to install and set up a VOOL home charger easily and conveniently. The installer can setup the charge point, establish the internet connection for the charger and make sure everything is ready to use.
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Page 25: Troubleshooting
Troubleshooting... - Page 26 Troubleshooting In case of a problem, the VOOL Charger will illuminate the red LED lights and the charger app will display a further error description. Potential causes and solutions are brought in the following table. If you cannot find a solution to the problem, contact the support@vool.com...
- Page 27 Troubleshooting Charger status doesn’t change when plugging in the car Make sure you have connected the small diameter CP wire with socket from the charger cable into the socket found under the charge controller lid. Low or high voltage error Make sure you have used the recommended size cables for power supply.
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Page 28: Warranty Information
Warranty Information... - Page 29 General Terms The VOOL Charger Limited Warranty provides coverage for a period of 5 years (5 years for EU member states) from the date of purchase. The Limited Warran- ty covers the refund, repair, or necessary replacement of adapters that have manufacturing defects occurring during normal use.
- Page 30 If the replacement is necessary, it may be fulfilled with non-original manufac- turer’s parts of similar quality. If the costs of repairing or replacing the VOOL Charger exceed its fair market value at the time when the defect was discovered, VOOL will not be responsible for covering such costs.
- Page 31 Detailed information about the problem you are experiencing • Details about the attempts you have made to resolve the issue If any disputes or arguments arise between you and VOOL about the VOOL charger Limited Warranty, VOOL will try all possibilities to reach for agreeable resolution.
- Page 32 For more information, support, or inquiries, please reach out to us at info@vool.com...
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