Table of Contents
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Table of Contents
Related Manuals for VOOL Charger
Summary of Contents for VOOL Charger
- Page 1 VOOL Charger User Manual...
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Page 2: Table Of Contents
Charging Quick Guide 11-12 Starting a Charge Session Stopping a Charge Session Duration of Charge Status Lights VOOL Charger Maintenance 17-18 Discarding the VOOL Charger 19-20 VOOL Portal & Mobile App VOOL Portal VOOL App Troubleshooting 24-26 Warranty Information General Terms... -
Page 3: Declaration Of Conformity
Declaration of Conformity... - Page 4 EU Declaration of Conformity (DoC) – English We declare under our sole responsibility that the product VOOL Smart Charger is in conformity with the EU directives and relevant harmonized standards listed below, provided it is installed in accordance with relevant local regulations and maintained and used in accordance with the manufacturer’s instructions.
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Page 5: Safety Instructions
Safety Instructions... - Page 6 To ensure proper installation, an authorized installer must carry out all installations. Incorrect installation can damage the charger or the vehicle’s battery. ⚠ The VOOL Charger should not be used by individuals with a lack of experience or knowledge without the supervision of a responsible party. ⚠...
- Page 7 ⚠ To prevent overheating, unroll the charging cable completely before use. ⚠ Do not use cleaning solvents on VOOL components. A clean cloth must be used to remove dirt and dust. ⚠ Do not use adapters for charging connectors. ⚠...
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Page 8: General Information
General Information... - Page 9 As a Level 2 charging device compatible with indoor and outdoor use, it employs a Type 2 plug for versatility. The charger is designed to connect and share information through a network interface. The owner of the charger is solely responsible for ensuring a secure connection between the charger and their internet network service provider.
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Page 10: Specifications
Specifications 1. EVSE 2. AC Grid Input 3. RFID Card 4. Smartphone 5. EV Charge Cable... -
Page 11: Charging Quick Guide
Charging Quick Guide... - Page 12 • If start charging settings have been adjusted, activate the charging process via the VOOL Portal, the VOOL App, or with an RFID card. • Monitor the charging process: Use the VOOL Portal or the VOOL App to keep track of your charging sessions. You can use both methods to monitor information about charging speed, cost, and energy consumption.
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Page 13: Starting A Charge Session
Start a Charge Session The VOOL Charger comes with a type 2 charging cable that is attached to the charging station. • Prior to each use, inspect the charger for any signs of damage. • Before plugging in, ensure that the plug matches the outlet. -
Page 14: Stopping A Charge Session
Stop a Charge Session • Ensure the charging process is stopped before unplugging the charging cable • If desired, stop the charging process via the VOOL Portal or App by selecting ’Stop Charging’. The charger will automatically unlock from the socket. • Once unlocked, the cable can be safely unplugged from your EV. • Unplug the charger and close the charge port. -
Page 15: Duration Of Charge
You can access this information via your mobile phone, tablet, or computer. After adding a vehicle to the VOOL network, data related to the time required to fully charge and the battery level will be displayed in the admin view. -
Page 16: Status Lights
The status lights are shown when: • The charger is connected to a power source. • The charger is ready to charge and the cable is properly connected. • The charger has started charging. • The charger has completed the charging. -
Page 17: Vool Charger Maintenance
VOOL Charger Maintenance... - Page 18 Do not use high-pressure water or strong cleaning solvents on the charger to prevent potential damage. Use a clean, moist cloth to remove any dust and dirt from the VOOL Charger and its components. Regular checks using VOOL software ensure your charger is functioning correctly.
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Page 19: Discarding The Vool Charger
Discarding the VOOL Charger... - Page 20 Discarding the VOOL Charger When it’s time to discard the VOOL Charger, it’s important to do it in an environmentally responsible and safe manner. The charger contains potentially hazardous materials that require proper disposal methods. With correct disposal, you contribute to the recycling and reusing of most of the charger.
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Page 21: Vool Portal & Mobile App
VOOL Portal & Mobile App... -
Page 22: Vool Portal
This includes system configuration and firmware upgrades. • Troubleshooting and Maintenance: Access diagnostic information and perform maintenance tasks on the charging station remotely via the VOOL Portal. • Public Charging: Make your charging spaces available to the public and make a profit. Select your contract type (fixed or market-rate), your desired profit mar- gin, and EV drivers can find you via navigation platforms such as Waze, Google ... -
Page 23: Vool App
VOOL App Setting up VOOL home charger on the VOOL App The VOOL App also includes functionality to install and set up a VOOL home charger easily and conveniently. The installer can setup the charge point, establish the internet connection for the charger and make sure everything is ready to use. -
Page 24: Troubleshooting
Troubleshooting... - Page 25 Troubleshooting In case of a problem, the VOOL Charger will illuminate the red LED lights and the charger app will display a further error description. Potential causes and solutions are brought in the following table. If you cannot find a solution to the problem, contact the support@vool.com...
- Page 26 A fault in the charging contactor applied Turn on the RCD protection device. If the the system protection device RCD error persists, contact customer service. There is no connection between the en- Contact the manufacturer at ergy consumption meter and the charg- support@vool.com. ing station.
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Page 27: Warranty Information
Warranty Information... -
Page 28: General Terms
General Terms The VOOL Charger Limited Warranty provides coverage for a period of 3 years (3 years for EU member states) from the date of purchase. The Limited Warranty covers the refund, repair, or necessary replacement of adapters that have manufacturing defects occurring during normal use. The VOOL Charger Limited Warranty does not provide coverage for any... -
Page 29: Limits Of Liability
This cost will not exceed the manufacturer’s suggested retail price. If the replacement is necessary, it may be fulfilled with non-original manufacturer’s parts of similar quality. If the costs of repairing or replacing the VOOL Charger exceed its fair market value at the time when the defect was discovered, VOOL will not be responsible for covering such costs. Furthermore, the total benefits ... -
Page 30: Laws And Dispute Resolution
Detailed information about the problem you are experiencing • Details about the attempts you have made to resolve the issue If any disputes or arguments arise between you and VOOL about the VOOL charger Limited Warranty, VOOL will try all possibilities to reach for agreeable resolution. - Page 31 For more information, support, or inquiries, please reach out to us at info@vool.com...
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