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Summary of Contents for MDG ATMe
- Page 1 ATMe AINTENANCE AND ERVICE UIDE Revision A/b September 2014 Les Générateurs de Brouillard MDG Ltée / MDG Fog Generators Ltd 10301 avenue Pelletier, Montréal, Québec, Canada H1H 3R2 Tel. 514-272-6040 / 800-663-3020 - Fax 514-722-3229 www.mdgfog.com e-mail : info@mdgfog.com...
- Page 2 ATMe, Haze Generator Intentionally left blank Maintenance and Service Guide 2 / 31...
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Page 3: Table Of Contents
ATMe, Haze Generator TABLE OF CONTENT Section Page System Description Main components Operation Starting sequence Operation sequence Control Program Update FTDI drivers Firmware Upgrade ATMe Troubles Generator does not work Generator is never Ready Generator is Ready, but does not produce any haze... -
Page 4: System Description
ATMe, Haze Generator YSTEM ESCRIPTION AIN COMPONENTS The MDG ATMe generator has been designed in a way to simply its fabrication and its maintenance. The core of the system is built as a fully functional base assembly. Haze fluid reservoir Handle... - Page 5 ATMe, Haze Generator Most of the internal components can be accessed by simply Pull up the removing the top cover and tilting the back plate. top cover Tilt backward the plate to gain access to the boards Unscrew the side ...
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Page 6: Operation
In «DMX» Mode («MODEDMX»), only the DMX / RDM controls the MDG ATMe. In «Auto» Mode («MODEAUTO»), the MDG ATMe is controlled via DMX / RMD if there is a DMX signal on the line, or via the keyboard if there is no signal. - Page 7 ATMe, Haze Generator The MDG ATMe provides a simple way to check if there is DMX signal: No DMX Signal DMX Signal Maintenance and Service Guide 7 / 31...
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Page 8: Program Update
ROGRAM PDATE The MDG ATMe uses a BootLoader, also called boot manager. This small program is a firmware (software embedded in a hardware device) located into the non-volatile memory of the microcontroller unit (MCU) that allows in-circuit reprogramming of the device using its USB communication ports. -
Page 9: Firmware Upgrade
1. Open the service Computer Management (Computer / Manage, see figure below: steps 1 to 4), and connect the USB cable between the MDG ATMe and the computer (see figure below: steps 4 to 5). You will see Windows loading the COM: driver ‡... - Page 10 ATMe, Haze Generator NOTE: At each time you connect a new MDG ATMe, you will need to set the COM Port, even if you are using the same USB port. For the FTDI USB driver, each COM port is defined via a unique identifier.
- Page 11 Press OK Button, then to upgrade the Firmware re-power the MDG ATMe When the upload is finished (around 2-3 minutes), re-power the MDG ATMe. If something happens during the upload, just restart the sequence from step 5. Maintenance and Service Guide...
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Page 12: Atme Troubles
ATMe, Haze Generator ROUBLES ENERATOR DOES NOT WORK If the ATMe Generator does not start, you may have one of the following problems: Check the VAC Line (breaker, voltage), as well as the wiring Check your 24 VDC power supply from the Universal Power Supply. -
Page 13: Fail State
FAIL S TATE FAIL state mode is initiated if any critical error occurs. In this state, the MDG ATMe is off, awaiting an action from the user. A critical error is always displayed in the Status Menu («STATUS ERROR »), as well as the five (5) last critical LAST ERR... - Page 14 ATMe, Haze Generator Error = PCB HIGH (LAST Err CODE = D) This error will occur when the internal temperature of the generator is too high. This may happen if the external temperature is high (Check the temperature in the status menu). Move the generator in the shade or to a cooler location.
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Page 15: Maintenance And Service
7. Reconnect all the electrical wires and re-plug carefully the pressure line. NOTE: The MDG ATMe is RDM compatible, and thus uses a unique internal ID. When the control board is replaced, the RDM ID must be transferred and registered on the new board. -
Page 16: Interface Board
ATMe, Haze Generator Interface board 1. Disconnect the flat cable from the old interface board. 2. From the back of the control face, unscrew the 4 mounting screws. Flat Cable 3. Replace the old interface board. 4. Tighten the mounting screws. -
Page 17: How To Replace The Heating Module
OW TO REPLACE THE HEATING MODULE Please note that the position of the wires in the MDG ATMe is quite important to avoid interferences between the AC voltage, the DC control and thermocouples. Care should be taken to remount the wires to the same exact position. - Page 18 ATMe, Haze Generator 5. Remove the fan protection Unscrew the 4 truss screws 6-32x0.25, around the Fan Protection block heater Leave the fan protection on the table Nozzle 6. Remove the nozzle protection. The fan is going to fall down. Leave it on the table, Nozzle near the generator.
- Page 19 Remove the block heater. 10. Unscrew the two screws locking the block support Install the support on the new block heater Tighten the two screws Proceed in reverse order to remount the ATMe Fog Generator. Maintenance and Service Guide 19 / 31...
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Page 20: How To Replace The Combiner
ATMe, Haze Generator OW TO REPLACE THE COMBINER 1. Wait until the MDG ATMe Generator is completely cold. 2. Unscrew the two fitting nuts of the combiner (Red Haze fluid Arrows) valve 3. Unplug the gas line (Green Arrow) 4. Disconnect the 4 terminals from the 2 valves of the combiner ... -
Page 21: How To Replace The Fan
The fan is going to fall down. Leave it on the table, near the generator. PULL OUT, gently the wires of the fan Proceed in reverse order to remount the ATMe Fog Generator. Maintenance and Service Guide 21 / 31... -
Page 22: How To Flush Or Replace The Restriction Block
ATMe, Haze Generator OW TO FLUSH OR REPLACE THE RESTRICTION BLOCK 1. Open the reservoir to insure that you have no more gas pressure. 2. With a 3/8” flat key, un-tighten the two fittings (Red Arrows). 3. If the restriction is clogged, you may be able to unclog it by using very... -
Page 23: Atme Fluid Cleaning
ATMe, Haze Generator E FLUID CLEANING If, by mistake, you have used a wrong haze fluid or if particles are floating inside the reservoir, you should clean right away your haze generator. 1. Drain the fluid reservoir completely by removing the plug underneath the reservoir. -
Page 24: Electronic Complement
Interface Combiner Please note that the position of the wires in the MDG ATMe is quite important to avoid interferences between the AC voltage, the DC control and thermocouples. Care should be taken to remount the wires to the same exact position. -
Page 25: Electronic Boards
ATMe, Haze Generator LECTRONIC OARDS Control Board LCD adjustment LED No DESCRIPTION 24 VDC 5 VDC HAZE FLUID VALVE (CH2-3) GAS INLET VALVE (CH2-2) USB Tx USB Rx HEAT SAFETY ON (CH5-3) Maintenance and Service Guide 25 / 31... -
Page 26: Heater Board
ATMe, Haze Generator Heater Board LEDV1 24 VDC LED V3 HEATING LEDV2 (115 VAC only) HEATING K / Th2 (115 or 220 VAC) LED V4 UNIT ON Fuse F1 Fuse F2 VAC Input Heater Output Maintenance and Service Guide 26 / 31... -
Page 27: Electronic Troubleshooting
To operate, all the control boards need to be powered properly. The MDG ATMe is using an external 24 VDC power supply located and one regulator (5 VDC) on the control board. On the control board, check diodes LEDs V1 (24V) and V2 (5V). They must be lighted. -
Page 28: Valve Problem
When error happens, you must power OFF the generator, and wait 10-20 seconds (until the LDC turns off) before powering ON again the ATMe or M3e generator. Do not forget to switch the generator in Unit On Mode, before proceeding. - Page 29 You should have approximately 130 VAC between Ha (P5 or P6) and Hb (P7 or P8) If everything is correct, then the heater board is working normally. If not, contact MDG’s technical service. Maintenance and Service Guide 29 / 31...
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Page 30: Need A Little Help
EED A LITTLE At MDG, we try our best to provide you with complete information for our products. Despite it all, sometimes, a little more is required due to the specifics of your project and installation. We’re looking forward to go that extra mile for you. - Page 31 ATMe, Haze Generator Notes Maintenance and Service Guide 31 / 31...
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Questions and answers
Hi! Has a big nice MDG machine. It hasn't been used for years though. Now it doesn't release the smoke in a nice flow. Smoke, stops after a few seconds, smoke, stop, etc. Could you please help me? Thanks in advance!!
An inconsistent smoke flow after years of non-use could be caused by one or more of the following:
1. Electronic or Sensor Issues – The machine may show errors like "PCB HIGH" or "WD RESET," indicating problems with internal components or sensors.
2. LCD Display Problems – If the LCD displays strange or no characters, it may indicate loss of settings or internal issues, though the generator may still function.
3. Environmental Conditions – Overheating or poor ventilation could cause performance issues. Moving the generator to a cooler location may help.
4. Blocked or Aged Components – Internal parts like tubing or the fog fluid system may be clogged or degraded due to long-term storage.
5. Incorrect Pressure Settings – The haze output depends on pressure settings; incorrect values can affect flow.
Restarting the generator and checking for error messages is recommended. If problems persist, contact MDG Service.
This answer is automatically generated