Rockwell Automation Allen-Bradley ClearMultiprint B Series Quick Start Manual
Rockwell Automation Allen-Bradley ClearMultiprint B Series Quick Start Manual

Rockwell Automation Allen-Bradley ClearMultiprint B Series Quick Start Manual

Marking system

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ClearMultiprint Marking
System (Series B)
Catalog Number 1492-PRINTCMP SER B
Quick Start
Original Instructions

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Summary of Contents for Rockwell Automation Allen-Bradley ClearMultiprint B Series

  • Page 1 ClearMultiprint Marking System (Series B) Catalog Number 1492-PRINTCMP SER B Quick Start Original Instructions...
  • Page 2: Important User Information

    If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.
  • Page 3: Table Of Contents

    Problem Solution – Troubleshooting ......34 Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 4 Transfer Ribbon Installation ........42 Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 5: Product Description

    This publication provides a brief overview of how to install, operate, and maintain the ClearMultiprint marking system. This publication is for the ClearMultiprint Ser B printer. Additional Resources These documents contain additional information concerning related products from Rockwell Automation. Resource Description Product Certifications website, rok.auto/certifications.
  • Page 6 Preface Notes: Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 7: Installation

    • Familiarize yourself with the printer. Figure 1 - Printer with Tear-off Plate Item Description Cover Margin stops Roll retainer Ribbon supply hub Ribbon take-up hub Belt roller Print mechanics Touch screen display Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 8 110 mm (4.33 in.) ink ribbon (cat. no. 1492-PRIBLAB) 1492-PRINTCMP Ser B Cardboard core Black grooved roller for terminal block tags (cat. no. 1492-PROLLTB) Greenprint® roller for label printing (cat. no. 1492-PROLLLAB) DVD with ClearTools™ software and documentation USB cable Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 9: Connect The Device

    When all connections are made, turn on the printer at the power switch (17). Figure 4 - Power Switch The printer performs a system test, and then shows the system status Ready in the display (see Figure 5). The printer can now receive data for printing. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 10: Printer States

    Indicates that the remaining diameter of the ribbon supply roll undershoots the set value and that the ribbon is near its end. Indicates that the Ethernet connection is active. Indicates that the USB connection is active. Displays the clock time. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 11: Navigation Menu

    Returns without saving the setting. Returns with saving the setting. Indicates that a parameter is disabled. Touching the button enables the parameter. Indicates that a parameter is enabled. Touching the button disables the parameter Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 12: Install The Cleartools Software

    At this point, you can accept the release notes (I Accept) or exit setup (Exit Setup). 4. To continue the installation process, click I Accept. 5. In the ClearTools Setup window, click Next. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 13 Chapter 1 Installation 6. Accept the terms and click Next. 7. Click Typical. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 14 8. Click Install. The installation process begins. The system asks if you agree to allow ClearTools to make changes to your device. Details of the certificate used to sign the ClearTools Setup are displayed. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 15: Install The Printer And Drivers

    To install the ClearMultiprint marking system via a USB connection, complete the following steps: 1. Start the ClearTools software. 2. From the Tools menu, click Printer Administration>Printer Explorer. The Printer Explorer window appears. This window also appears just after correct installation of ClearTools. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 16 If no printer was found, click Search Again to start the search process again. If this is the first time that you are connecting your printer to your PC, you may be required to wait a while and then repeat the search. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 17 If the printer is connected and accessible, the Connection Test dialog box appears and displays the following message. If the printer is not accessible, for example, if it is turned off, the Connection Test dialog box appears and displays the following message. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 18: Network Installation

    3. To add the ClearMultiprint Series B marking system, click Add. The Printer Model dialog box appears. 4. Click ClearMultiprint Series B - 1492-PRINTCMP/B. The Add ClearMultiprint Series B dialog box appears. 5. To start the printer search, click Network. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 19 7. To change the printer name, in the Printer Explorer dialog box, click the printer, and then click Properties. 8. In the Printer properties dialog box, type the printer name in the Display Name field, and then click OK. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 20: Printer Network Settings

    IMPORTANT For cybersecurity reasons, please install the printer in the network that is behind the firewall with blocked communication port 9100. This installation prevents access to the printer by unintended users from outside the local network. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 21: Load Material

    This action fixes the margin stop (1) on the roll retainer (4). 5. Turn the lever (8) counterclockwise to open the print head. 6. Position the guides (5) by turning the knob (7) so that they are several millimeters wider than the material. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 22: Adjust The Label Sensor

    • Material with reflex /cut-out marks that are not in the middle. • Multi-strip material with an even number of strips. • Material with irregularly shaped labels. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 23: Load The Transfer Ribbon

    IMPORTANT Guide the transfer ribbon over the label sensor. 7. Guide the transfer ribbon though the printing unit as shown in the following graphic. For more information, see Media and Transfer Ribbon Installation on page Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 24: Set The Feed Path Of The Transfer Ribbon

    Turn the screw clockwise to tighten the outer edge of the transfer ribbon. b. Turn the screw counterclockwise to tighten the inner edge of the transfer ribbon. It is best to do this adjustment during printing. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 25: Select Media From The Product Catalog

    1. From the product catalog, under the ClearMultiprint™ folder, double-click the desired marker or label (catalog number 1492-MT6X12) from the variant list. The Consecutive Numbering dialog box appears. 2. Click Automatic. The Consecutive Numbering dialog box expands. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 26 4. For the terminal tags, you may need to rotate the text 90° for the best orientation on the terminal block. 5. Press CTRL+A to select all tags. 6. Click from the toolbar. The results appear as shown in the following graphic. IMPORTANT Print in bold font for the best print quality. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 27: Map The Printer

    To remove terminal block tags, select the arrow button on the printer display to advance. 5. When the print button is pressed, the Status Monitor window appears with a list of print jobs. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 28 Chapter 3 Print Notes: Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 29: Confirm Print Alignment

    8. Verify that the tag or label has been mapped to the printer. 9. Click Print. 10. Visually check tags for proper alignment. 11. If calibration is needed, see Adjust the Print Position/Calibration on page Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 30: Adjust The Print Position/Calibration

    The Print Position dialog box appears. This dialog box allows you to adjust the position of printed content on the label. 4. Visually check the printed tag and observe where the "Xs" are in relationship to the tag. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 31 • If your "Xs" are shifted up on the tag, see Figure B. • If your "Xs" are shifted right on the tag, see Figure C. • If your "Xs" are shifted left on the tag, see Figure D. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 32 Chapter 4 Calibration Notes: Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 33: Error Display

    The label format, as set in the software, does not Cancel the current print job. Change the label format set correspond with the real label format. in the software. Restart the print job. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 34: Problem Solution - Troubleshooting

    The printhead is defective (failure of heat elements). Contact Rockwell Automation service. Print image is irregular, Clean the printhead. For more information, see Clean the The printhead is dirty. one side is lighter Print Head on page Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 35: Available Maintenance Functions

    The following maintenance functions are available for maintenance tasks that may need to be completed for the ClearMultiprint™ marking system. Transfer print This function is available in Menu/Setup/Ribbon/Transfer Print. Keep this function checked for all Rockwell Automation® printing materials that are dedicated for this printer. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 36: Sensor Calibration

    To calibrate the sensor properly, a special liner is required. The liner is not offered by Rockwell Automation in regular sales. Do not run this function if a liner is not available.
  • Page 37: Clean The Print Head

    2. Remove the labels and transfer ribbon from the printer. 3. Clean the print headline with rubbing alcohol and a soft cloth. 4. Allow the print head to dry for two to three minutes before commissioning the printer. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 38: Clean, Change, Or Replace The Print Roller

    To help prevent damage to the print roller, do not use sharp objects (knives, screwdrivers, and so on) to clean the print roller. IMPORTANT The printer can be damaged by aggressive cleansers. Do not use abrasive cleaners or solvents for cleaning the external surfaces or modules. Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 39: Technical Specifications

    The table in this section provides technical specifications for the ClearMultiprint™ marking system. Technical Specifications Intended use: Label and marker printing of Bulletin 1492 (Rockwell Automation products) The device is dedicated for use with ClearTools™ software (minimum version 9.4) that is Software provided by Rockwell Automation.
  • Page 40 Chapter 7 Technical Specifications Notes: Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 41: Media Installation

    Appendix Media and Transfer Ribbon Installation The following diagrams illustrate how to install media and transfer ribbon. Media Installation Figure 15 - Outside Installation Figure 16 - Inside Installation Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 42: Transfer Ribbon Installation

    110 mm (4.33 in.) ribbon for labels (catalog number 1492-PRIBLAB) • 25 mm (0.98 in.) ribbon for terminal block tags (catalog number 1492-PRIBTB) Figure 18 - Ribbon for Label and Terminal Block Tag Installation Rockwell Automation Publication 1492-QS006A-EN-P - November 2022...
  • Page 43 Notes:...
  • Page 44: Rockwell Automation Support

    Allen-Bradley, ClearMultiprint, ClearTools, expanding human possibility, Greenprint, and Rockwell Automation are trademarks of Rockwell Automation, Inc. Trademarks not belonging to Rockwell Automation are property of their respective companies.

This manual is also suitable for:

Allen-bradley clearmultiprint ser b1492-printcmp ser b

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