Rockwell Automation Allen-Bradley ClearMark 1492-PRINT110 User Manual
Rockwell Automation Allen-Bradley ClearMark 1492-PRINT110 User Manual

Rockwell Automation Allen-Bradley ClearMark 1492-PRINT110 User Manual

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ClearMark™ Printer
Catalog Numbers 1492-PRINT110, 1492-PRINT220
User Manual

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Summary of Contents for Rockwell Automation Allen-Bradley ClearMark 1492-PRINT110

  • Page 1 ClearMark™ Printer Catalog Numbers 1492-PRINT110, 1492-PRINT220 User Manual...
  • Page 2 Important User Information In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment. The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc.
  • Page 3: Table Of Contents

    Table of Contents Preface Chapter 1: Product Overview Introduction ......... . 1-1 Description .
  • Page 5: Preface

    However, unless otherwise required by law we do not guarantee that the data, Documentation images and drawings are accurate or complete nor do we accept liability for their contents. Rockwell Automation general terms and conditions of sale apply in their respective valid form. Subject to change without notice.
  • Page 6 If the operating panel displays the following messages: Ink Collector is full/Replace Ink Collector Unit or Ink Collector almost full, the ink waste pad must be replaced. The ink waste pad contains a collecting membrane. Dispose of the ink collector unit with general waste. Rockwell Automation Publication 1492-UM08A-EN-P - June 2010...
  • Page 7 Even the smallest diagrams are easy to read - permitting you to increase the marker's information density. The Rockwell Automation warranty does not cover faults or damage to the printer resulting from the use of non-approved or unsuitable accessories or consumable materials.
  • Page 8 • Do not spill any fluids onto the ClearMark printer. • The supply voltage must correspond to the system voltage given on the ClearMark printer serial label located adjacent to the power cord connections. Rockwell Automation Publication 1492-UM08A-EN-P - June 2010...
  • Page 9 ATTENTION: Always use the main power switch on the operating panel to turn the ClearMark printer on and off. • Before transporting the ClearMark printer, ensure that it is switched off, and that the ink cartridges are installed correctly. Rockwell Automation Publication 1492-UM08A-EN-P - June 2010...
  • Page 10 Never reach into the printer openings while the printer is operating. • The ClearMark printer should always be transported in a horizontal position. Improper transport can lead to leaked ink and contamination or damage to the printer. Rockwell Automation Publication 1492-UM08A-EN-P - June 2010...
  • Page 11: Chapter 1: Product Overview

    Figure 1.1 - ClearMark Overview/Components Maintenance Cover for Printing System Connections Output Rail Loader - Input Maintenance Cover for Ink Waste Pad Operating and Control Ink Cartridge Cover Panel Display Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 12 Chapter 1 Product Overview Figure 1.2 - Connections Network Power Cable Cord Cable (if desired) Figure 1.3 - Enclosure Recessed Grips Figure 1.4 - Ink Cartridge Lid Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 13 Product Overview Chapter 1 Figure 1.5 - Loader and Maintenance Cover for Ink Waste Pad Figure 1.6 - Maintenance Cover for Printing System Figure 1.7 - Printer Output Input Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 14 Chapter 1 Product Overview Figure 1.8 - Input (Loader) Figure 1.9 - Output Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 15: Display Functions

    The button is then no longer illuminated. The printer is in "Standby" mode. Reminder: During normal use, the ClearMark printer should not be powered off. It will automatically switch to energy-saving mode when not in use. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 16 These buttons can be used to raise or lower the setting values on the display. By holding down one of the buttons, you can quickly raise or lower the displayed value in increments of 10. These buttons are also used to navigate through the various menus. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 17 Temp LED This is the status indicator for overheating in the fusing unit. This LED illuminates during overheating. It goes out as soon as the printer reaches its normal operating temperature. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 18: Rotating The Operating And Control Panel (Display)

    It can also be rotated 180° counter-clockwise in 90° increments. It can be turned back 180° until it snaps into place. The unit can be re-positioned by using the round indentations. Figure 1.11 - Display Figure 1.12 - Rotation of the Display Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 19: Chapter 2: Initial Set Up

    After you have received the ClearMark printer and taken it and all accessories out of its packaging, make sure that you have received all of the following parts: • ClearMark printer • Power cord • USB cable Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 20: Set Up

    • L x W x H, approx. 50 x 19.7 x 11.8 in. (1270 x 500 x 300 mm) • Weight: Approx. 65 lb. (30 kg) Observe recommended minimum clearance requirements and install IMPORTANT printer on a freely accessible, sturdy, level surface. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 21: Connecting The Power Cord

    Do not place any heavy objects on it. Do not pull on it with force and do not bend it more than necessary. Ignoring these instructions can lead to electrocution or fire. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 22 The supply impedance at the point of connection to the public electricity supply must not exceed (0.14 +i 0.09) Ohm. If it does, consult the power supply company before connecting the device to the public supply system. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 23: Chapter 3: Installing The Printer Driver

    1. Please select your language and confirm by clicking the [ ] button. Figure 3.2 - Printer Driver Installation 1. First install the printer driver. 2. Select Install→ Printer Driver→ ClearMark Printer→ Vista/XP/Win2000 For WindowsXP/Win 2000 see page 3-2. For Windows Vista, see page 3-11 Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 24: Windows Xp/Windows 2000

    Figure 3.3 - License Agreement 1. Accept the license agreement and click [Next]. Figure 3.4 - Connecting the Printer 2. Select the USB cable option and click [Next]. (For LAN settings, see page 3-5) Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 25 3. Make sure the printer is turned off. Click [Next]. Figure 3.6 - Automatic Recognition of the USB Connection 4. Turn on the printer when its window appears. The printer driver will now be installed. Figure 3.7 - Default Printer Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 26 5. Do not define the printer as the default printer. Click [No]. Figure 3.8 - Status Monitor 6. Choose "Newer Display Status Monitor" Figure 3.9 - Installation of Printer Driver Successful 7. Click [Finish]. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 27: Network Connection

    SETUP.EXE on the CD. Ensure you have administrator rights for your local computer. On the main menu 'Printer Driver & Software' select the option 'Printer drivers' , 'ClearMark Printer' and the Operating System 'VISTA/XP/Win2000' . Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 28 Chapter 3 Installing the Printer Driver Figure 3.11 - License Agreement 1. Accept the license agreement and click [Next]. Figure 3.12 - Connecting the Printer 2. Select the LAN Connection option and click [Next]. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 29 Figure 3.13 - Installing the Printer Driver 3. Select the option shown above and click [Next]. Figure 3.14 - Default Printer 4. Double click on the printer names to display the printer settings. 5. Click [Continue]. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 30 7. Select the option shown above and click [Finish]. 8. Open Start →Settings →Printer (Windows 2000), or Start → Printer and Fax (XP). Select the printer which you have just installed and then right click to get to properties. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 31 Installing the Printer Driver Chapter 3 Figure 3.17 - Printer Driver Properties 9. Click on the "Ports" tab and then [Add Port]. Figure 3.18 - Printer Connections 10. Select "Standard TCP/IP Port" and [New Port]. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 32 Figure 3.19 - TCP/IP Printer Port 11. Click [Next]. Figure 3.20 - Add Port 12. Enter the hostname (see above- RNPAXXXXX) of the printer in this window. (Here, XXXX is the number of your printer.) 3-10 Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 33: Windows Vista

    , 'ClearMark Printer' and the Operating System. The Operating System will now issue a message stating that 'an unidentified program wants to access your computer' . 3. Click [Allow]. The installation process will now start. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010 3-11...
  • Page 34 Installing the Printer Driver Figure 3.22 - License Agreement 1. Accept the license agreement and click [Next]. Figure 3.23 - Printer Port 2. Select the option Connect with USB cable then click [Next]. 3-12 Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 35 3. Make sure that the printer is turned off. Click [Next]. Figure 3.25 - Automatic Recognition of USB Connection 4. When this window appears, turn on the printer. The printer driver will now be installed. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010 3-13...
  • Page 36 Installing the Printer Driver Figure 3.26 - Default Printer 5. Do not set this printer as the system default printer. Click [No]. Figure 3.27 - Status Monitor 6. Deactivate the status monitor and click [Next]. 3-14 Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 37: Network Connection

    Proceed as follows to access this option in the Internet Explorer: click the 'Tools' menu then 'Internet options' , click the 'Connections' tab and then click the 'LAN settings' button. Now uncheck the option 'Use a proxy server for your LAN' . Rockwell Automation Publication 1492-UM008A-EN-P - June 2010 3-15...
  • Page 38 CD-ROM 'Printer Driver & Software' included in the range of supply and insert it into the CD-ROM drive of your PC. The CD-ROM will start automatically. At this point you must select a language. 3-16 Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 39 6. The Operating System will now issue a message stating that "an unidentified program wants to access your computer". Click [Allow]. The installation process will now start. Figure 3.31 - License Agreement 7. Accept the license agreement and click [Next]. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010 3-17...
  • Page 40 Installing the Printer Driver Figure 3.32 - Connecting the printer 8. Select the LAN Connection option and click [Next]. Figure 3.33 - Installing the Printer Driver 9. Select the option shown above and click [Next]. 3-18 Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 41 Figure 3.34 - Default Printer 10. Double click on the printer names to display the printer settings. 11. Click [Continue]. Figure 3.35 - Status Monitor 12. Deactivate the status monitor and click [Next]. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010 3-19...
  • Page 42 [Printer]. Select the printer which you have just installed and then right click to get to properties. Figure 3.37 - Printer Driver Properties 15. Select the "Ports" tab and then [Add Port]. 3-20 Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 43 Installing the Printer Driver Chapter 3 Figure 3.38 - Printer Connections 16. Select "Standard TCP/IP port" and click [New Port]. Figure 3.39 - TCP/IP Printer Port 17. Click [Next]. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010 3-21...
  • Page 44 Figure 3.41 - Exiting the Install Wizard The connection is then added. 19. Verify that a connection to the selected printers exists in "Device". 20. In the dialog box for the finished installation, click [Finish]. 3-22 Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 45: Installing The Cleartools Software

    CD-ROM drive of your computer. The CD starts automatically. Figure 4.1 - Software Installation Software Installation 1. From the main menu of the "Printer Driver & Software" program, select Install→ Software→ ClearTools→ VISTA/XP/Win2000. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 46: Printer Driver Settings

    → Start→ Programs → ClearTools. Printer Driver Settings If you are not using ClearTools, please contact your local Rockwell Automation sales office or Allen-Bradley distributor for additional information. The driver settings can be done directly in the ClearTools software.
  • Page 47: Printer Setup

    5. Confirm the driver settings by clicking [Finish]. Figure 4.5 - Selecting the print quality Printer Setup The printer setup is intended for setting the precise zero point and for setting the different marker card types. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 48 In order to compensate for physical changes to the marker cards, refer to specific card calibration on page 5-5. Please read and refer to the ClearTools manual, found on the "Printer Driver & Software" CD. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 49: Chapter 5: Calibration

    General Calibration Calibrating the ClearMark Printer Note: Affects all Cards 1. To open ClearTools, Go to: Start→Programs→Rockwell Automation→ ClearTools→ClearTools. 2. Double click on "1492-M5X5" in the variant list. 3. In the first column, 5 marker tags down, place a capital "X" as shown. ( See Figure 5.1.) Note: It is critical to select this tag.
  • Page 50 15. If the "X" is not centered: go to File -> Print, and click [Calibration]. 16. See Figure 5.4 for horizontal adjustments. 17. See Figure 5.5 for vertical adjustments. Note: When making adjustments use maximum increments of 0.5 mm. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 51 If “X” appears on this half of the card increase the “Top” number to move it back to center. If “X” appears on this half of the card decrease the “Top” number to move it back to center. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 52 21. If the "X" is centered you are done calibrating and are ready to print. (See section on printing). 22. If the "X" is not centered. Go to File→ Set Printer Correction. ( See Figure 5.7). Figure 5.7 - Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 53 "X" five marker tags down. (See Figure 5.10) Notes: It is critical to select this tag. Turn off the heat setting so the card can be cleaned and re-used. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 54 4. If the "X" on the test card is not centered, make adjustments to the offset values. Note: If the "X" is centered, leave the offset values at 0. 5. To make horizontal adjustments, see Figure 5.12. 6. To make vertical adjustments, see Figure 5.13. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 55 "X" in all of the far left, bottom, and far right tags. 8. Print the test card 9. If the width is not set correctly, the text will slowly drift out of alignment from left to right (See Figure 5.14). Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 56 Note to edit: Center all lines on each column of the marker tags** 13. If the text gradually drifts up, decrease the [Height (Y):] value 14. If the text gradually drifts down, increase the [Height (Y):] value Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 57: Chapter 6: First Time Use

    Inserting the marker cards in the ClearMark printer loader ATTENTION: The ClearMark printer loader is suitable for use with Allen-Bradley marker cards only. ATTENTION: Bent or broken side strips marker cards can result in the loader malfunctioning. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 58 Insert the marker cards into the loader so that they are touching the end stop. If there are no marker cards loaded in the card feeder the "loader" button IMPORTANT on the display will be flashing. Load a marker card and then press the "loader" button. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 59: Heating Settings

    With some marker cards it may be necessary to adjust the heating settings in order to optimize the printing quality. Take the necessary settings from the table if required. These settings are also provided via a message box in the ClearTools software. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 60 'empty' print job to the printer and set the correct heat settings H1/H2. The ClearMark printer is now prepared for the first printing. Start up a new print job with the ClearTools software. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 61: Chapter 7: Maintenance

    The cleaning of the print head can be done directly from the ClearTools software. Please take the following steps: 1. Select "Tools" from the menu pull-down, and then click on "Options". 2. In the Options window, click on the "ClearMark" folder and then on "Cleaning". Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 62 3. The cleaning process is initiated. This can take several minutes to run. 4. After the process has been executed by ClearMark, print out a marker card and check the printing quality. Repeat this process if necessary or run through a head-flushing process. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 63 The problem may be solved by allowing the ink to flush through the heads for an extended period of time. If there is still no improvement after the steps described above, contact your local Allen-Bradley distributor or Rockwell Automation Technical Support. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 64 If you get ink on your hands, wash them thoroughly with soap and water. If you get ink in your eyes, rinse immediately with water. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 65 • 1 x black, 1 x cyan, 1 x magenta, 1 x yellow Figure 7.4 - Color System Figure 7.5 - Inserting the ink-cartridge carrier 1. Open the ink cartridge cover. 2. Remove the ink cartridge carrier. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 66: Replacing The Ink Collector Unit

    C o l l e c t o r U n i t 1. Turn OFF the printer. 2. Remove the new ink collector unit from the packaging. Use the included gloves. 3. Remove the full ink collector unit from the printer. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 67 R e s e t c o u n t e r s ? R e s e t c o m p l e t e P o w e r O f f / O n 12. Turn the printer OFF, then ON again. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 68: General Cleaning

    2. Unplug all cables (power cord, interface cable) from the printer. 3. Remove the remaining marker cards from the loader. 4. Remove the ink waste pad and place in a sealed plastic bag. Enclose this along with the printer. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 69 5. Place the printer carefully into the box. Be certain to lift the printer using only the recessed grips provided. 6. Put the protective foam into place. 7. Close and seal the box. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 70 Chapter 7 Maintenance Notes: 7-10 Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 71: Led Error Displays

    Loader mode is not Not Illuminated activated Inlay (Printing material other No inlay or marker card Flashing Place an inlay on the conveyor and press the Inlay button than marker cards) could be fed in Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 72: General Troubleshooting

    The print is irregular, either too strong or too weak. If there is a problem with the print quality, such as irregular print or inappropriate ink quantity, the following issues should be addressed: • Is an old ink cartridge being used? Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 73 (blue LED will light up). The ink tank status indicators will change to empty. The printer will automatically re-initialize the ink tank system (takes up to 2 minutes). Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 74 A cover or lid is open or not seated correctly. Close Duplex Unit correctly all covers and make sure they are all seated correctly. The printer is offline. The printer must be switched to Offline online before printing. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 75 The ink is running out. Be prepared to replace the ink cartridge. Cat. No. 1492-PRINTINK -K (Black) Low Ink Cat. No. 1492-PRINTINK -C (Cyan) Cat. No. 1492-PRINTINK -M (Magenta) Cat. No. 1492-PRINTINK -Y (Yellow) Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 76 Chapter 8 Troubleshooting Notes: Rockwell Automation Publication 1492-UM008A-EN-P - June 2010...
  • Page 77: Appendix

    Range 25 ml for each ink cartridge Power cord, USB cable, printer driver and ClearTools Software CD, Included in delivery QuickStart Guide, output rail, 2 marker cards, Printer and Software user manuals. Rockwell Automation Publication 1492-UM008A-EN-P - June 2010 Appendix-1...
  • Page 80 Rockwell Automation representative. New Product Satisfaction Return Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.

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Allen-bradley clearmark 1492-print220

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