Effect | Reason (Measure) |
There is no display after the electric plug is connected to the power supply. | - If the plug is connected to the power supply with the door closed, the power supply will be cut off. Open the door once to ON the power supply.
|
There are some noises during cooking | - Noise occurs due to steam conversion. Does not denote malfunction
|
Continuous noise during heater operation | - Occurs due to heat contraction against oven walls. Does not denote malfunction
|
Continuous noise (ji....) during microwave cooking. | - Noise is due to microwave cooking operation. Does not denote malfunction
|
On and off fan sound during and post cooking cooling. | - Sound due to fan operation that takes place during oven Does not denote malfunction.
- After cooking, the oven fan operates to cool the oven. When the fan works, the display [COOLING]
|
No display occurs when key is pressed. | - If the door is opened for more mode than 5 min, the energy saving may be in operation. (Open the door, place the food inside and start.)
|
If the door is opened, the control panel displays [0]. | - When the door is opened, the power supply is connected.
|
PipPip Buzzer sound occurs one minute after cooking is over. | - If the food is not taken out after cooking is over, the buzzer will start ringing. It does not denote malfunction.
|
Steam does not come out. | - Check if the water tank is fitted properly and add water to it.
- When the oven gets heated, the steam may not be visible.
|
Hissing sound during steam cooking. | - Noise occurs when water gets converted to steam upon heating by steam heater. The noise may be loud when used initially.
|
Oven door becomes foggy | - During or after cooking, the glass door turns foggy or cloudy. It does not denote malfunction. The effect subsides after 2 hours. When the oven is Warming the empty oven deodorize, the effect subsides in 30 min.
|
Condensed water drips into the oven cavity. Steam leaks from oven door. Water collects inside the oven. | - Water droplets may condense depending on the menu and little amount of steam may leak. It does not have a damaging effect on the oven. Wipe the moisture with a dry cloth.
|
Steam leaks from the gap between the door and the oven. | - Depending on the volume of steam generated and the room temperature, some steam may leak but it does not have any effect on the cooking process. There is no radio wave leakage when microwave is used.
|
There is some smoke and smell during the operation. | - When using the oven for the first time, smoke or smell may occur due to oil or grease burning off. It does not indicate malfunction.
- Did you warming the empty oven deodorize?
- Is the oven or the door dirty?
|
During oven cooking, the LCD display is not visible. | - The LCD display turns dark at high temperature and may not be visible. This is due to the property of LCD and does not signify malfunction. When the oven temperature decreases, the LCD display is visible.
|
Spark occurs during cooking. | - Did you use the square tray? Do not use square tray inside microwave.
- Did you use metal container or grill for microwave recipes?
- Metal skewers, containers or metal objects etc may cause spark.
- Is the oven dirty? Radio waves tend to converge on the dirt and cause spark.
|
The temperature in the oven is not the same as set temperature. | - The oven temperature setting is standardized for empty oven. If the temperature is set after adding the food or oven accessories, the setting may change. When cooking, refer to recipe guide for recommended temperature settings.
|
Microwave does not work. | - Is the power supply ON?
- Is the power plug disconnected?
- Check if the circuit breaker or fuse power is off.
- Did you open or close the door during cooking and forgot to press [START] Button?
- Did you perform any key operation while the power supply is off? (The power supply switches on when the oven door is opened.)
|
Oven does not heat up on pressing [REHEAT] button. | - Is the [DOOR] display ON?
If the start key is pressed 1 min after the oven closes, heating will not take place. (Open and close the door again and press the key.) |
Oven does not heat up on pressing [REHEAT] button. | - Is the [HIGH TEMP] display ON?
(If the oven temperature is pressing the high, heating may not start in start key certain menu operation. Open the door, allow the oven to cool, wait for [HIGH TEMP] disappear and press the key.) - Check if demo mode is ON?
|
If [START] is pressed after selecting [DEFROST] or [BEVERAGE], heating does not begin. |
The buzzer does not sound. | - Check if the buzzer is set to off?
Refer to the Buzzer sound settings to change the buzzer settings. |
The status light does not work | - Check if the status light function is set to cancel mode?
Refer the status light settings in to change the status light settings. |
Cooking does yield desirable results. | - Did you follow the instructions properly?
(Check instruction guidelines for the usage of lid, wrap and oven accessories) - Did you start cooking when the oven was hot? (Wait for the oven to cool.)
- Did you use the appropriate food quantity?
- Is the top part or bottom part of the oven dirty?
- Did you select the right menu before cooking?
- IF FOOD IS NOT AS DESIRED, refer for guidelines.
|
[Start] button does not operate sometimes. | - Close the oven door, wait for some time and then start.
(Sometimes the oven does not start immediately after door close to prevent any malfunction.) |
Need help?
Do you have a question about the ER-GD400HK and is the answer not in the manual?
Questions and answers