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Control button shapes are representative; your oven may have alternate button shapes. Control buttons are designed to become visible when the oven door is opened or if the controls are pressed in the area of a button.
Control button shapes are representative; your oven may have alternate button shapes. Control buttons are designed to become visible when the oven door is opened or if the controls are pressed in the area of a button.
The options pad opens up a menu of more cooking modes when the oven is off. It opens a menu with additional feature if a cooking mode is already in process. You can exit the menu at any time by pressing the Options pad again.
You must first select a mode (bake, convection bake, convection roast) and then select Options to get to the following functions.
Counts down cooking time and turns off the oven when the cooking time is complete. Initiate either a bake or warm mode, but don't press Start. Press the Options pad, follow the screen prompts and use the number pads to program a cooking time in hours and minutes, then press Start.
Delays when the oven will turn on. Use this to set a time when you want the oven to start. Select a desired cooking mode. Use the number pad to program a baking temperature. Press the Options pad and select Delay Time. Use the number pads to program the time of day for the oven to turn on, and then press Start/Enter. With cooking modes, a cook time may also be programmed if desired. Follow the directions under Cook Time for setting this feature. Delay Time is not available with all modes.
NOTE: When using the Delay Time feature, foods that spoil easily – such as milk, eggs, fish, stuffing, poultry, and port – should not be allowed to sit for more than 1 hour before or after cooking. Room temperature promotes the growth of harmful bacteria. Be sure that the oven light is off because heat from the bulb will speed harmful bacteria growth.
(upper only on double oven models)
NOTE: Only accessible through traditional and convection cooking modes.
Monitors internal food temperature and turns the oven off when the food reaches the programmed temperature. Insert the probe, press the desired cooking mode, and program the probe temperature. See the Cooking Modes Section for more information. The probe can only be used with Bake, Convection Bake, and Convection Roast.
The Options and Settings pads open up more detailed menus in the display that allow access to additional functions. For each you select the function in the display using the associated number pad. You can exit at any time by pressing the Options or Settings pad again.
Your oven is designed to provide you with two-way communication between your appliance and smart device. By using the Wi-Fi Connect feature, you will be able to control essential oven operations such as temperature settings, timers and cooking modes using your smartphone or tablet.*
Select Settings then Wifi then follow the instructions on using Remote Enable on your oven.
Connecting your WiFi Connect Enabled Oven
What you will need
Your GE Appliances oven uses your existing home WiFi network to communicate between the appliance and oven, you will need to gather some information:
* Compatible Apple or Android devices and home WiFi network required.
Connect your GE Appliances oven
To connect additional smart devices, disconnect from WiFi and the first device, then reconnect to WiFi and repeat steps 1 and 2. The unit can only be connected to one device at a time.
Note that any changes or modifications to the remote enable device installed on this oven that are not expressly approved by the manufacturer could void the user's authority to operate the equipment.
REMOTE STARTING YOUR OVEN
To be able to start the oven remotely once connected to WiFi, press the Remote Enable pad and the icon will turn on in the display. The oven can now be remotely started with a connected device. The
icon must be lit to start the oven remotely. The
icon is not required to change the oven temperature while it is running, set a timer or to turn the oven off from the phone app while the
icon shows it is Wifi Connected.
To disconnect your phone from Remote Enable, press the Remote Enable pad and the icon will turn off.
NOTE: Foods that spoil easily - such as milk, eggs, fish, stuffings, poultry and pork - should not be allowed to sit for more than 1 hour before or after cooking. Room temperature promotes the growth of harmful bacteria. Be sure that the oven light is off because heat from the bulb will speed harmful bacteria growth.
This setting sets the oven clock time. Press the Settings pad and select Clock. Select Set Clock and follow the instructions to set the clock. This feature also specifies how the time of day will be displayed. You can select a standard 12-hur clock (12H), 24-hour military time display (24H), or no clock displayed (Off). Press the Settings pad, select Set Clock and select either 12/24 hr or On/Off.
When using Convection Bake cooking, Auto Recipe Conversion will automatically convert the regular baking temperatures entered to convection bake cooking temperatures when turned on. Note that this open does not convert convection bake cooking times, it only converts temperatures. This feature may be turned on or off. Select Settings and Auto Conversion then follow the prompts to turn this feature on or off.
This features shuts the oven down after 12 hours of continuous operation. It may be enabled or disabled. Select Settings and Auto Off to turn this feature on or off.
You can adjust the volume and type of alert your appliance uses. Select Settings and Sound. Follow prompts for making volume adjustments or for changing between continuous and single alert tones. A continuous setting will continue to sound a tone until a button on the control is pressed. The oven tone volume can be adjusted. The control will sound the oven tone at the new volume level each time the sound level is changed.
The oven control is set to use Fahrenheit temperatures (F), but you can change it to use Celsius temperatures (C). Select Settings and F/C to alter between temperature scales displayed.
This feature allows the oven baking and convection baking temperature to be adjusted up to 35ºF hotter or down to 35ºF cooler. Use this feature if you believe your oven temperature is too hot or too cold and wish to change it. This adjustment affects Bake and Convection Bake modes. No other cooking modes are affected. Select Settings and Oven Adjust to add More Heat or Less Heat and then press Save (for double ovens use the Upper Oven or Lower Oven menu selection corresponding to the oven to be adjusted). Do not use thermometers, such as those found in grocery stores, to check the temperature setting of your oven. These thermometers may vary 20-40 degrees.
Select Settings and Oven Info to display the Model Number and Software Version.
Sabbath mode disables the oven lights (the oven light will not turn on when the door is opened), all sounds (the control will not beep when a button is pressed), Broil, Warm, Proof, Cook Time, Timer, Clock, and Delay Time functions.
Sabbath mode can only be used with Bake. This feature conforms to Jewish Sabbath requirements.
Press the Settings pad, select Sabbath, and select Turn on. A single bracket "]" will appear in the display indicating that the Sabbath mode is set. The clock will not be displayed.
After a delay, a second bracket "] [" will appear in the display indicating that the oven is baking
Press Bake (or press Lower Oven and then Bake for lower oven in a double oven unit), use the 1 through 5 number pads to select a different preset cooking temperature, and press Start/Enter.
After a delay, a second bracket "] [" will appear in the display indicating that the oven is baking. When the cook time expires, the display will change back to a single bracket "]" indicating that the oven is no longer baking. No tone will sound when the cook time is complete.
To exit Sabbath mode, make sure that the oven is turned off. Press and hold the Settings pad to turn Sabbath mode off.
If power outage occurs during Sabbath mode the unit will remain in Sabbath mode but off when power is restored.
Your oven has six rack positions. Recommended rack positions for various types of foods are provided in the Cooking Guide. Adjusting rack position is one way to impact cooking results. For example, if you would prefer darker tops on cakes, muffins, or cookies, try moving food one rack position higher. If you find foods are too brown on top try moving them down next time.
When baking with multiple pans and on multiple racks, ensure there is sufficient space between pans to allow air to flow.
Your Oven may have extension racks and/or traditional flat racks.
To avoid possible burns, place the racks in the desired position before you turn the oven on.
When placing and removing cookware, pull the rack out to the bump (stop position) on the rack support.
To remove a rack, pull it toward you, tilt the front end up and pull it out.
To replace, place the curved end of the rack (stop-locks) onto the oven supports, tilt up the front of the rack and push the rack in.
Racks may become difficult to slide, especially after a self-clean. Put some vegetable oil on a soft cloth or paper towel and rub onto the left and right edges of the racks.
NOTE: Using other cooking oils will cause a discoloring or a rust like color residue on the racks and cavity sides. To clean this residue, use a soap and water or a vinegar and water solution. Rinse with clean water and dry with a soft cloth.
Always pull the rack out by its upper front rail to its fully open position, when placing or removing cookware. Extension racks cannot be used in the top rack position.
If extension racks are difficult to extend, lubricate the racks with the graphite lubricant provided with your oven. Remove the rack from the oven, remove debris in the side tracks with a paper towel, shake the graphite lubricant and place 4 small drops on the two bottom tracks of the left and right sides. Open and close the rack several times to distribute the lubricant.
To order additional graphite lubricant, read the Accessories section of the manual.
To Remove An Extension Rack:
To Replace An Extension Rack:
If extension racks are difficult to replace or remove, wipe the oven rack supports with vegetable oil. Do not wipe oil on the rack slides.
NOTE: Using other cooking oils will cause a discoloring or a rust like color residue on the racks and cavity sides. To clean this residue, use a soap and water or a vinegar and water solution. Rinse with clean water and dry with a soft cloth.
To Lubricate the Paddle:
Shake lubricant and apply to the moving parts of the paddle mechanisms as shown.
Do not use any type of foil or oven liner to cover the oven bottom. These items can trap heat or melt, resulting in damage to the product and risk of shock, smoke or fire. Damage from improper use of these items is not covered by the product warranty.
Foil may be used to catch spills by placing a sheet on a lower rack, several inches below the food. Do not use more foil than necessary and never entirely cover and oven rack with aluminum foil. Keep foil at least 1-1/2" from oven walls to prevent poor heat circulation.
The material, finish, and size of cookware affect baking performance.
Dark, coated and dull pans absorb heat more readily than light, shiny pans. Pans that absorb heat more readily can result in a browner, crisper, and thicker crust.
If using dark and coated cookware check food earlier than minimum cook time. If undesirable results are obtained with this type of cookware consider reducing oven temperature by 25º F next time.
Shiny pans can produce more evenly cooked baked goods such as cakes and cookies.
Glass and ceramic pans heat slowly but retain heat well. These types of pans work well for dishes such as pies and custards.
Air insulated pans heat slowly and can reduce bottom browning.
Keep cookware clean to promote even heating.
Your new oven has a variety of cooking modes to help you get the best results. These modes are described below. Refer to the Cooking Guide section for recommendations for specific foods. Remember, your new oven may perform differently than the oven it is replacing.
Select a mode for baking and roasting based on the type and quantity of food you are preparing. When preparing baked goods such as cakes, cookies, and pastries always preheat the oven first. Follow recipe recommendations for food placement. If no guidelines are provided, center food in the oven.
The traditional bake mode is intended for single rack cooking. This mode uses heat primarily from the lower element but also from the upper element to cook food. To use this mode press the Bake pad, enter a temperature, and then press Start. Preheating is generally recommended when using this mode.
(upper only on double oven models)
The Convection Bake mode is intended for baking on multiple racks at the same time. This mode uses heat primarily from the rear element but also heat from the upper and lower elements, along with air movement from the convection fan to enhance cooking evenness. Your oven is equipped with Auto Recipe Conversion, so it is not necessary to convert the temperature when using this mode. Baking time might be slightly longer for multiple racks than what would be expected for a single rack. To use this mode press the Convection pad, then select Convection Bake, enter a temperature, and then press Start. Always preheat when using this mode.
(upper only on double oven models)
The Convection Roast mode is intended for roasting whole cuts of meat on a single rack. This mode uses heat from the lower, upper, and rear elements along with air movement from the convection fan to improve browning and reduce cooking time. It is not necessary to convert temperature. Check food earlier than the recipe suggested time when using this mode or use a meat probe. To use this mode press the Convection pad, then select Convection Roast, enter a temperature, and then press Start. It is not necessary to preheat when using this mode.
Always broil with the door closed. The broil element in this oven is very powerful. Monitor food closely while broiling. Use caution when broiling on upper rack positions as placing food closer to the broil element increases smoking, spattering, and the possibility of fats igniting. For best performance center food below the broil heating element. Broiling on rack position 6, in single and lower cavities, is not recommended.
Try broiling foods that you would normally grill. Adjust rack positions to adjust the intensity of the heat to the food. Place foods closer to the broil element when a seared surface and rare interior is desired. Thicker foods and foods that need to be cooked through should be broiled on a rack position farther from the broiler or by using Broil Lo.
The Broil Hi mode uses intense heat from the upper element to sear foods. Use Broil Hi for thinner cuts of meat and/or foods you prefer less done on the interior. To use this mode press the Broil pad, then select Hi Broil, and press Start. It is not necessary to preheat when using this mode.
The Broil Lo mode uses less intense heat from the upper element to cook food thoroughly while also producing surface browning. Use Broil Lo for thicker cuts of meat and/or foods that you would like cooked all the way through. To use this mode press the Broil pad, then select Lo Broil, and press Start. It is not necessary to preheat when using this mode.
Proof mode is designed for rising (fermenting and proofing) bread dougs. In some modes, Proof is found by selecting Options. Press Proof and then press Start. Cover dough well to prevent drying out. Bread will rise more rapidly than at room temperature. Note that for double wall ovens, proof can not be run when running a clean mode in the lower oven.
Warm mode is designed to keep hot foods hot for up to 3 hours. In some models, Warm is found by selecting Options. Press Warm and then press Start. Cover foods that need to remain moist and do not cover foods that should be crisp. Preheating is not required. Do not use warm to heat cold food other than crisping crackers, chips or dry cereal. It is also recommended that food not be kept warm for more than 2 hours.
The Air Fry mode is a special, no-preheat convection cooking mode designed to produce foods with a crispier exterior than traditional oven cooking. The Air Fry mode is intended for single rack cooking only. Select Air Fry, then select the desired set temperature and press Start. The temperature can be set between 300°F and 500°F. Preheating is not recommended for this mode. Follow traditional oven recipe or package guidelines for set temperatures and cook times; adjust cook time to achieve your desired crispness. Additional guidelines for using this mode can be found in the Cooking Guide.
Consuming undercooked food can result in foodborne illness. Use probe according to the following instructions to ensure all portions of the food reach minimum safe cooking temperatures. Recommendations for minimum safe food temperatures can be found at foodsafety.gov or IsItDoneYet.gov.
Internal food temperature is frequently used as an indicator of doneness, especially for roasts and poultry. The Probe mode monitors the internal food temperature and turns the oven off when the internal food temperature reaches the programmed temperature.
Always check the temperature at multiple locations in the food with a food thermometer after cooking to ensure that all portions of the food have reached the minimum safe internal temperature for that food.
After preparing the meat and placing it on the cooking pan follow these instructions for proper probe placement.
The temperature probe can only be used with Bake, Convection Bake, and Convection Roast.
To use the probe with preheating:
To use the probe without preheating:
FOOD TYPE | RECOMMENDED MODE(S) | RECOMMENDED RACK POSITION(S) | ADDITIONAL SUGGESTIONS |
Baked Goods | |||
Layer cakes, sheet cakes, bundt cakes, muffins, quick breads on a Single Rack | Traditional Bake | 3 | Use shiny cookware. |
Layer cakes* on Multiple Racks | Traditional Bake | 2 and 4 | Ensure adequate airflow (see illustration below) |
Chifton cakes (angel food) | Traditional Bake | 1 | Use shiny cookware. |
Cookies, biscuits, scones on a Single Rack | Traditional Bake | 3 | Use shiny cookware. |
Cookies, biscuits, scones on Multiple Racks | Traditional Bake | 2 and 4 | For foods like sugar cookies, switch food location partially through cooking for more even cooking results between racks. Ensure adequate airflow. |
Beef & Pork | |||
Hamburgers | Broil Hi | 5 | Use a broil pan; move food down for more doneness/less searing. Watch food closely when broiling. For best performance center food below the broil heating element. |
Steaks & Chops | Broil Hi | 5 | Use a broil pan; move food down for more doneness/less searing. Watch food closely when broiling. For best performance center food below the broil heating element. |
Roasts | Traditional Bake | 2 | Leave uncovered, use a k as a broil pan. Preheating is not necessary. |
Poultry | |||
Whole chicken | Traditional Bake | 2 | Use a low sided pan such as a broil pan. Preheating is not necessary. |
Bone-in chicken breasts, legs, thighs | Broil Lo Traditional Bake | 3 | Broil skin side down first. Watch food closely when broiling. For best performance when broiling, center food below the broil heating element. |
Boneless chicken breasts | Broil Lo Traditional Bake | 3 | Move food down for more doneness/less searing and up for greater searing/browning when broiling. For best performance when broiling, center food below the broil heating element. |
Whole turkey | Traditional Bake | 1 or 2 | Use a low sided pan such as a broil pan. Preheating is not necessary. |
Turkey Breasts | Traditional Bake | 2 | Use a low sided pan such as a broil pan. Preheating is not necessary. |
Fish | Broil Lo | 5 (1/2 thick or less) 4 (>1/2 inch) | Watch food closely when broiling. For best performance center food below the broil heating element. |
Casseroles | Traditional Bake | 3 | |
Frozen Convenience Foods | |||
Potato products, chicken nuggets, appetizers on a Single Rack | Traditional Bake | 3 | Use shiny cookware. |
Potato products, chicken nuggets, appetizers on Multiple Racks | Traditional Bake | and 4 | Use shiny cookware. Switch food location partially through cooking for more even cooking results. |
*When baking four cake layers at a time, use racks 2 and 4. Place the pans as shown so that one pan is not directly above another.
Cook food thoroughly to help protect against food borne illness. Minimum safe food temperature recommendations for food safety can be found at IsItDoneYet.gov. Make sure to use a food thermometer to take food temperatures
*When baking four cake layers at a time, use racks 1 and 4. Place the pand as shown so that one pan is not directly above another.
Cook food thoroughly to help protect against food borne illness. Minimum safe food temperature recommendations for food safety can be found at IsItDoneYet.gov. Make sure to use a food thermometer to take food temperatures.
Air Fry is a special, no-preheat, cooking mode that is designed to produce foods with a crispier exterior than traditional oven cooking. Select Air Fry, then input the desired set temperature and press Start. The temperature can be set between 300°F and 500°F.
FOOD TYPE | RECOMMENDED RACK POSITION(S) | RECOMMENDED SET TEMPERATURES (F ) | RECOMMENDED COOK TIME (MIN) | NOTES |
Fresh boneless fish or poultry pieces, breaded such as nuggets, tenders, fillets | 4 flat | 375-400 | 15-30 | User lower set temperatures for larger pieces. Use shiny cookware. |
Fresh bone in chicken wings | 4 flat | 375-400 | 25-40 | Salt wings or coat in a dry rub, if using sauce apply after cooking or toward the end of cooking |
Fresh bone in chicken drumsticks or thighs | 4 flat | 375-400 | 30-55 | User lower set temperatures for larger pieces. |
Fresh French fries, thin (<1/2 inch) | 4 flat | 400-425 | 15-30 | Parchment paper is recommended when preparing fresh French fries. For crispier fries, toss fries in corn starch or rice flour before cooking. |
Fresh French fries, | 4 flat | 375-400 | 20-35 | Parchment paper is recommended when preparing fresh French fries. For crispier fries, toss fries in corn starch or rice flour before cooking. |
Frozen packaged foods | 4 flat | Use traditional oven (not Air Fry) cooking instructions as a guideline for set temperature and cook time. Additional cook time beyond recommended package time may be required for some foods. If oven is hot when starting, food may cook faster than the minimum package time. |
Be sure electrical power is off and all surfaces are cool before cleaning any parts of the oven.
It's a good idea to wipe the control panel after each use.
Clean with mild soap and water or vinegar and water, rinse with clean water and polish dry with a soft cloth.
Do not use abrasive cleansers, strong liquid cleansers, plastic scouring pads or oven cleaners on the control panel - they will damage the finish.
Do not use oven cleaners, abrasive cleansers, strong liquid cleansers, steel wool, plastic scouring pads, or cleaning powders on the interior or exterior of the oven. Clean with a mild soap and water or vinegar and water solution. Rinse with clean water and dry with a soft cloth. When cleaning surfaces, make sure that they are at room temperature and not in direct sunlight.
If stain on the door vent trim is presistent, use a mild abrasive cleaner and a sponge-scrubber for best results. Spillage of marinades, fruit juices, tomato sauces and basting liquids containing acids may cause discoloration and should be wiped up immediately. Let hot surfaces cool, then clean and rinse.
(on some models)
Painted surfaces may include the door and trim around the control panel. Clean these with soap and water or a vinegar and water solution.
Do not use commercial oven cleaners, cleaning powders, steel wool or harsh abrasives on any painted surface, including Black Stainless Steel.
Excluding Black Stainless Steel (on some models)
Do not use a steel wood pad; it will scratch the surface.
To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface.
Cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser will remove surface rust, tarnish and small blemishes. Use only a liquid cleanser free of grit and rub in the direction of the brush lines with a damp, soft sponge.
To inquire about purchasing cleaning products including stainless steel appliance cleaner or polish read the Accessories sections of this manual.
The interior of your new oven can be cleaned manually or by using the Steam Clean or Self Clean modes.
Spillage of marinades, fruit juices, tomato sauces and basting liquids containing acids may cause discoloration and should be wiped up immediately. Let hot surfaces cool, then clean and rinse.
Manual Cleaning
Do not use oven cleaners (unless certifie for self-cleaning oven), abrasive cleaners, strong liquid cleansers, steel wool, scouring pads, or cleaning powders on the interior of the oven. Clean with a mild soap and water or vinegar and water solution. Rinse with clean water and dry with a soft cloth. When cleaning surfaces, make sure that they are at room temperature.
Steam Clean Mode
Steam clean is intended to clean small spills using water and a lower cleaning temperature than Self-Clean.
To use the Steam Clean feature, wipe grease and soils from the oven. Pour one cup of water into the bottom of the oven. Close the door. Press the Clean pad and then press Start. The oven door will lock. You can not open the door during the 30 minute steam clean as this will decrease the steam clean performance. At the end of the steam clean cycle the door will unlock. Wipe out any excess water and any remaining soil.
NOTE: Water in the bottom of the oven may be hot right after finishing the cycle
Self Clean Mode
Read Self-Cleaning Oven Safety Instructions at the beginning of this manual before using Self Clean Mode. Self clean uses very high temperatures to clean the oven interior. The oven door will lock when using this feature. Before operating the self-cean cycle, wipe up grease and soils from the oven. Remove all items from the oven other than enameled (dark color) racks. Shiny or silver racks and any cookware or other items should all be removed from the oven before initiating a self-clean cycle. Close the door. Press the Clean pad and a default self-clean time is displayed. The clean time can be changed to any time between 3:00 and 5:00 hours by using the number pads to enter a different time and pressing Start. For heavily soiled ovens, the maximum 5 hours clean time is recommended. If you wish to use the default time, press the Start pad immediately after pressing the Clean pad. The oven will turn off automatically when the self-clean cycle is complete. The door will stay locked until the oven has cooled down. After the oven has cooled down wipe any ash out of the oven.
The health of some birds is extremely sensitive to the fumes given off during the self-cleaning cycle of any range. Move birds to another well-ventilated room.
Oven Racks Racks that are enameled, not shiny, can be left in the cavity during self clean, or can be washed with warm, soapy water.
Racks may be more difficult to slide, especially after a self-clean. Put some vegetable oil on a soft cloth or paper towel and rub onto the left and right edges.
NOTE: Using other cooking oils will cause a discoloring or a rust like color residue on the racks and cavity sides. To clean this residue, use a soap and water or a vinegar and water solution. Rinse with clean water and dry with a soft cloth.
The temperature probe may be cleaned with soap and water or a soap-filled scouring pad. Cool the temperature probe before cleaning. Scour stubborn spots with a soap-filled scouring pad, rinse and dry.
To order additional temperature probes read the Assistance and Accessories sections at the beginning of this manual.
SHOCK OR BURN HAZARD: Before replacing oven light bulb, disconnect the electrical power to the oven at the main fuse or circuit breaker panel. Failure to do so may result in electric shock or burn.
The glass cover and bulb should be removed when cool. Touching hot glass with bare hands or a damp cloth can cause burns.
NOTE: Door removal is not a requirement for installation of the product but is an added convenience.
To remove the door:
NOTE: The oven door is heavy. You may need help lifting the door high enough to slide it into the hinge slots.
Do not life the door by the handle.
Save time and money! Review the charts below or visit GEAppliances.com/ge/service-andsupport/cookingproducts.htm for helpful articles and support videos before you call for service.
Problem | Possible Cause | What To Do |
My new oven doesn't cook like my old one. Is something wrong with the temperature settings? | Your new oven has a different cooking system from your old oven and therefore may cook differently than your old oven. | For the first few uses, follow your recipe times and temperature carefully. If you still think your new oven is too hot or too cold, you can adjust the temperature yourself to meet your specific cooking preference. NOTE: This adjustment affects Bake and Convection Bake Multi; It will not affect Convection Roast, Broil or Clean |
Food does not bake properly | Oven controls improperly set. | See the Cooking Modes section. |
Rack position is incorrect or rack is not level. | See the Cooking Modes section and Cooking Guide. | |
Incorrect cookware or cookware of improper size being used. | See the Cookware section. | |
Oven temperature needs adjustment. | See the Special Features section. | |
Ingredient substitution | Substituting ingredients can change the recipe outcome. | |
Food does not broil properly | Oven controls improperly set. | Make sure you select the appropriate broil mode. |
Improper rack position being used. | See Cooking Guide for rack location suggestions. | |
Food being cooked in a hot pan. | Make sure cookware is cool. | |
Cookware not suited for broiling. | Use a pan specifically designed for broiling. | |
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended. | If using aluminum foil conform to pan slits. | |
In some areas the power (voltage) may be low. | Preheat the broil element for 10 minutes. | |
Oven temperature too hot or too cold | Oven temperature needs adjustment. | See the Special Features section. |
Oven does not work or appears not to work | A fuse in your home may be blown or the circuit breaker tripped. | Replace the fuse or reset the circuit breaker. |
Oven controls improperly set. | See the Using the Product section | |
Oven is in Sabbath Mode. | Verify, that the oven is not in Sabbath Mode. See the Special Features section. | |
"Crackling" or "popping" sound | This is the sound of the metal heating and cooling during both the cooking and cleaning functions. | This is normal. |
Why is my range making a "clicking" noise when using my oven? | Your range has been designed to maintain a tighter control over your oven's temperature. You may hear your oven's heating elements "click" on and off more frequently than in older ovens to achieve better results during baking, broiling, and self-clean cycles. | This is normal. |
Clock and timer do not work | A fuse in your home may be blown or the circuit breaker tripped. | Replace the fuse or reset the circuit breaker. |
Oven light does not work | Light bulb is loose or defective. | Tighten or replace bulb. |
Pad operating light is broken. | Call for service. | |
Oven will not self-clean | The temperature is too high to set a self-clean operation. | Allow the oven to cool and reset the controls. |
Oven controls improperly set. | See the Cleaning the Oven section. | |
Excessive smoking during clean cycle | Excessive soil or grease.. | Press the Cancel/Off pad. Open the windows to rid the room of smoke. Wait until the ![]() |
Excessive smoking during broiling | Food too close to burner element. | Lower the rack position of the food. |
Oven door will not open after a clean cycle | Oven too hot. | Allow the oven to cool below locking temperature. |
Oven not clean after a clean cycle | Oven controls improperly set. | See the Cleaning the Oven section. |
Oven was heavily soiled. | Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to self-clean again or for a longer period of time. | |
![]() | The self-clean cycle has been selected but the door is not closed. | Close the oven door. |
![]() | The oven door is locked because the temperature inside the oven has not dropped below the locking temperature. | Press the Cancel/Off pad. Allow the oven to cool. |
"F— and a number or letter" flash in the display | You have a function error code. | Press the Cancel/Off pad. Allow the oven to cool for one hour. Put the oven back into operation. |
If the function code repeats. | Disconnect all power to the oven for at least 30 seconds and then reconnect power. If the function error code repeats, call for service. | |
Display goes blank | A fuse in your home may be blown or the circuit breaker tripped. | Replace the fuse or reset the circuit breaker. |
The clock is turned off. | See the Special features section. | |
Oven is in Sabbath Mode. | Verify that the oven is not in Sabbath Mode. See the Special Features section. | |
Power outage, clock flashes | Power outage or surge | Reset the clock. If the oven was in use, you must reset it by pressing the Cancel/Off pad, setting the clock and resetting any cooking function. |
"Burning" or "oily" odor emitting from the vent | This is normal in a new oven and will disappear in time. | To speed the process, set a self-clean cycle for a minimum of 3 hours. See the Cleaning the Oven section. This is temporary. |
Strong odor | An odor from the insulation around the inside of the oven is normal for the first few times the oven is used. | This is temporary and will go away after several uses or a self-clean cycle. |
Fan noise | A cooling fan may automatically turn on. | This is normal. The cooling fan will turn on to cool internal parts. It may run for up to 1-1/2 hours after the oven is turned off. |
My oven door glass appears to be "tinted" or have a "rainbow" color. Is this defective? | No. The inner oven glass is coated with a heat barrier to reflect the heat back into the oven to prevent heat loss and keep the outer door cool while baking. | This is normal. Under certain light or angles, you may see this tint or rainbow color. |
Sometimes the oven takes longer to preheat to the same temperature | Cookware or food in oven | The cookware or food in the oven will cause the oven to take longer to preheat. Remove items to reduce preheat time. |
Number or racks in oven | Adding more racks to the oven will cause the oven to take longer to preheat. Remove some racks. | |
Different cooking modes | The different cooking modes use different preheat methods to heat the oven for the specific cooking mode. Some modes will take longer than others (i.e. convection bake multi) | |
Oven will not work remotely | Router issues, no wireless signal, etc. | For assistance with oven wireless network connectivity, please call 800.220.6899. |
Oven is not connected. |
GEAppliances.com
All warranty service for your appliance is provided exclusively by GE Appliances, a Haier company's Factory Service Centers, or by a service technician authorized by GE Appliances to provide warranty service for your appliance. To schedule service online visit us at GEAppliances.com/service, or call GE Appliances at 800.GE.CARES (800.432.2737). In Canada, please visit: geappliances.ca/after-sales-support.
Warrantor: GE Appliances, a Haier company
Louisville, KY 40225
Warrantor in Canada: MC Commercial, Burlington, ON, L7R 5B6
Looking For Something More?
GE Appliances offers a variety of accessories to improve your cooking and maintenance experiences!
Refer to the Consumer Support section for phone numbers and website information.
The following products and more are available:
Accessories |
Small Broiler Pan (8 3/4" x 1 1/4" x 13 1/2") |
Large* Broiler Pan (12 3/4" x 1 1/4" x 16 1/2" |
XL** Broiler Pan (17" x 1 1/4" x 19 1/4" |
Parts |
Oven racks |
27" Never Scrub Glide Rack |
30" Never Scrub Glide Rack |
Oven elements |
Light bulbs |
Cleaning Supplies |
CitruShine Stainless Steel Wipes |
Stainless Steel Appliance Cleaner |
Graphite Lubricant*** |
*The large broiler pan does not fit in 20"/24" ranges.
**The XL broiler pan does not fit in 24" wall ovens, 27" drop ins or 20"/24" ranges.
***For use with Never Scrub glide racks.
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.
GENERAL SAFETY INSTRUCTIONS
KEEP FLAMMABLE MATERIALS AWAY FROM THE OVEN
Failure to do so may result in fire or personal injury.
IN THE EVENT OF A FIRE, TAKE THE FOLLOWING STEPS TO PREVENT INJURY AND FIRE SPREADING
OVEN SAFETY INSTRUCTIONS
SELF-CLEANING OVEN SAFETY INSTRUCTIONS
The self-cleaning feature operates the oven at temperatures high enough to burn away food soils in the oven. Follow these instructions for safe operation.
How to Remove Protective Shipping Film and Packaging Tape
Carefully grasp a corner of the protective shipping film with your fingers and slowly peel it from the appliance surface. Do not use any sharp items to remove the film. Remove all of the film before using the appliance for the first time.
To assure no damage is done to the finish of the product, the safest way to remove the adhesive from packaging tape on new appliances is an application of a household liquid dishwashing detergent. Apply with a soft cloth and allow to soak.
NOTE: The adhesive must be removed from all parts. It cannot be removed if it is baked on.
Consider recycling options for your appliance packaging material.
NOTE: Some cooking functions and features are not available until after you WiFi connect your new oven to your local wireless network. Please follow the instructions on the oven control and the WiFi & Remote Enable section of this guide. This provides capability to use SmartHQ app functions and ensures that the oven has the latest software.
READ AND SAVE THESE INSTRUCTIONS
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support services designed for your convenience. In the U.S: GEAppliances.com. In Canada:GEAppliances.ca.
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material.
In the U.S.: GEAppliances.com/register
In Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year.
In the U.S: GEAppliances.com/service or call 800.432.2737 during normal business hours.
In Canada: GEAppliances.ca/en/support/service-request or call 800.561.3344
Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will still be there after your warranty expires.
In the U.S.: GEAppliances.com/extended-warranty or call 800.626.2224 during normal business hours.
In Canada: GEAppliances.ca/en/support/purchase-extended-warranty or call 866.277.9842
For assistance with wireless network connectivity (for models with remote enable), visit our website at GEAppliances.com/connect or call 800.220.6899 in the US.
In Canada: visit our website at GEAppliances.ca/connect or call 800.220.6899.
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: GEApplianceparts.com or by phone at 877.959.8688 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Customers in Canada should consult the yellow pages for the nearest Mabe Service Center, visit our Website at GEAppliances.ca/en/products/parts-filters-accessories or call 800.661.1616.
If you are not satisfied with the service you receiver from GE Appliances, contact us on our Website with all the details including your phone number, or write to:
In the US: General Manager, Customer Relations | GE Apliances, Appliance Park | Louisville, KY 40225
GEAppliances.com/contact
In Canada: Director, Customer Relations, Mabe Canada Inc. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3
GEAppliances.ca/en/contact-us
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download GE JKS5000, JTS5000, JKD5000, JTD5000 - Wall Oven Manual
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