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Standard Change-Makers SYSTEM 500 Series Owner's Manual

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  • Page 3 LIMITED PRODUCT WARRANTY SYSTEM 600 Standard Change-Makers, Inc. ("Manufacturer") warrants each product it manufactures to be free from defects in material and workmanship if properly installed according to the Manufacturer's Installation Instructions and serviced and operated under normal conditions according to the Manufacturer's instructions. No other promise or affirmation of fact concerning...

  • Page 5: Table Of Contents

    INDEX INSTALLATION INSTRUCTIONS ..........................4 ................................4 PECIFICATIONS ............................4 OCATION OF THE ACHINE .............................5 OUNTING ACHINE 1.3.1 Mounting The Machine To A Wall (Front Load Models) ..................7 1.3.2 Mounting A Free Standing Machine (Console Models)..................7 1.3.3 Mounting The Machine Into A Wall (Rear Load Models)..................9 ..............................10 LECTRICAL GENERAL OPERATION OF THE MACHINE ......................12...
  • Page 6 ..........................35 EANING OF THE RROR ODES ........................37 RROR ROUBLESHOOTING UIDE 4.8.1 ACCEPTOR ...............................37 4.8.2 BIL HELD ................................38 4.8.3 TAMPER ................................38 4.8.4 DATA BAD.................................39 4.8.5 SOLD OUT ................................39 4.8.6 HOPPER ERRORS CODES..........................40 4.8.7 STACKER................................43 4.8.8 STK FULL (Stacker Full)...........................44 4.8.9 WATCHDOG ..............................45 ............................45 ISCELLANEOUS FAILURES 4.9.1...

  • Page 7: Installation Instructions

    1.0 Installation Instructions Standard Change-Makers manufactures changers in three main cabinet styles - 1) Front- loading wall or stand mount 2) Free standing consoles and, 3) Thru-the-wall rear load models. Because physical locations vary, we do not suggest an exact method of installation. To assure proper operation of your Standard bill changer however, the following general guidelines should be of help.

  • Page 8: Mounting The Machine

    Mounting The Machine For compliance with the Americans with Disabilities Act (ADA) please contact your distributor for the proper mounting height of your changer. Changers sold with pedestals meet ADA standards. Remove all internal shipping restraints from the machine prior to installing the cabinet. SHIPPING BRACKET NOTE...
  • Page 9 If your machine was shipped with the hoppers in place, the hoppers should be removed before installation. The hopper shipping clips located inside the hopper access door must first be removed. See Diagram for shipping clip location. If the hoppers have been shipped in separate carton(s), do not remove or disconnect any components.

  • Page 10: Mounting The Machine To A Wall (Front Load Models)

    3.) If the wall to which the changer will be mounted does not meet standards in No. 1 above, we recommend the Standard Change-Makers pedestal stand. These are provided with mounting holes on the top surface for mounting the changer.
  • Page 11 ADA COMPLIANCE STANDARDS (2010) STANDARD CHANGE-MAKERS, INC. – CHANGE MACHINES SYSTEM 500 & SYSTEM 600 SERIES CHANGERS ADA Requirements Base Header Maximum Installation SERIES Height Height Height Cabinet (inches) (inches) Floor to Cabinet bottom Model (inches) No Coin With Coin...

  • Page 12: Mounting The Machine Into A Wall (Rear Load Models)

    1.3.4 Mounting The Machine Into A Wall (Rear Load Models) A rear load changer cabinet must mount through a hole in the wall. FIG. 1 The stainless steel front plate, which extends 2 inches beyond the cabinet on all sides, must be tight against the wall surface. The cabinet will be 13”-18”...

  • Page 13: Electrical Hook-Up

    Electrical Hook-up NOTE: It is recommended that a qualified electrician perform electrical connections and that you should check local building codes for compliance. 1.) The Cabinet has a cut out for electrical connection. This cut out is sized for ½ inch conduit fittings.
  • Page 14 3.) The electrical connections are made in the Power Outlet Filter Box as follows: A.) Open the cabinet and unplug all cords going to the outlet and remove the front cover from the Power Outlet Filter box. B.) Strip the insulation back half an inch on the brown and blue wires coming from the front panel of the Power Outlet Filter box.

  • Page 15: General Operation Of The Machine

    2.0 General Operation Of The Machine Filling the Hoppers With Coins Open the hopper door by using the hole on the front lower face of the hopper to pull the door open. Some changers have been shipped with a shipping clip in place at the mounting base of the hopper to prevent the hopper from pivoting during shipping.

  • Page 16: Removing The Coins From The Hopper

    Removing the Coins From the Hopper All models are equipped with a safety restraint device, which must be unfastened before the hopper can be emptied. Wrap a bag around the mouth of the hopper to catch the coins as the hopper is tilted downward.

  • Page 17: Removing Bills From The Stacker

    Removing bills from the stacker To remove bills from the stacker, pull the release handle down, as shown in drawing below. CAUTION The stacker should be supported by one hand before releasing the latch. BILL STACKER SIDE VIEW RELEASE HANDLE NORMAL OPERATING POSITION...

  • Page 18: Stacker Operation When Full

    Stacker Operation When Full When a stacker bill compartment becomes full, the stacker will begin placing the bills into the next compartment that is not yet full. The transfer sequence will be from the lowest bill compartment number to the higher bill compartment number. Let’s say we are stacking in bill compartment one (1).

  • Page 19: Auditing Your Machine

    Auditing Your Machine Your machine can be audited (counts of all monies in and out) by use of the hand held data terminal. A total count of all monies accepted and dispensed can be tracked using this device. For a detailed explanation for viewing each audit total, see the Data Terminal Overview section of this manual.

  • Page 20: Programming And Auditing

    3.0 Programming and Auditing Data Terminal Diagram DISPLAY FUNCTION KEYS HELP NUMERIC KEYPAD CABLE CONNECTOR TO CONTROLLER BOARD ONLY ON DATA TERMINALS P/N 5M00169 Special Note for using Data Terminals P/N 5M00169 The following table shows the mode switches for the data terminal. Be sure to set the data terminal to the correct mode before connecting it to the changer.

  • Page 21: Data Terminal Operating Instructions

    Data Terminal Operating Instructions The DATA TERMINAL is designed to allow you to change your machine programs, view an error log, display the note acceptors current software version, perform automatic system calibration and give you a complete audit of the machines transactions. The top line on the display is called the “message line”...

  • Page 22: Programming Menu (Press F1)

    Programming Menu (Press F1) YOU MAY STEP THROUGH EACH SUB MENU BY PRESSING F2. YOU MAY EXIT THIS MENU AT ANY TIME BY PUSHING THE F5 (MAIN MENU) KEY. Pressing the “?” will give help. The programming menu allows you to select the bills you want to accept, the security level you want for each bill accepted, the value of the coins in each hopper, how you want the change dispensed, which hoppers you want the change dispensed from, and into which stacker compartment you want the bills placed.

  • Page 23: Hopper Values

    3.4.2 Hopper Values Your Data Terminal will display the following question to determine if you want to be in this sub-menu; “Set Hop Values?” F1=YES F2=NO F5=MAIN MENU . If your answer is YES then the following will apply. Each hopper in your machine must be given a ‘value’ for the coin that will be dispensed. If a value is not given to a hopper the machine will assume that the hopper is not in operation and will not allow it to dispense coins.

  • Page 24: Stacker Settings

    3.4.4 Stacker Settings The Data Terminal will display “Stacker settings?” F1=YES F2=NO F5=MAIN MENU. If you want to enter this sub-menu press F1 “YES”. After being accepted, all bills are placed in a “stacker”. These are available in a one (1), two(2), or three (3) compartment configuration.

  • Page 25: Diagnostic Menu (F2)

    DIAGNOSTIC MENU (F2) The DIAGNOSTIC MENU allows you to view the error log, display the note acceptors software version, display the Data Terminals software version and perform Automatic Calibration. There are FOUR SUB-MENUS for this section; 3.5.1 View Errors (F1) This sub-menu will allow you to view the ‘errors’...

  • Page 26: Audit Menu (Press F3)

    Audit Menu (Press F3) The Audit Menu allows you to access the data required for auditing purposes. It will provide you with a total for coins accepted by your coin acceptor, display how many bills by denomination the machine has accepted and how many coins have been dispensed by each hopper.

  • Page 27: Options Menu (Press F4)

    Options Menu (PRESS F4) 3.7.1 HOPPER ALARM (F1) This feature is only used by the KEEPTRAC system and allows users to set an alarm condition that activates when the hopper is nearing a soldout state. See KEEPTRAC manual for additional information. If not used set to zero. 3.7.2 SETUP (F2) 3.7.2.1 Multiple Country Support (Factory default setting = USA)
  • Page 28 3.7.2.6 Accumulate Override (Factory default setting = No) This feature allows a deposited bill, which is of a greater value than the preprogrammed accumulate value, to override a previous deposit that was less than the accumulate value. Example: A token machine is set for the following accumulate value = $1.00 accumulate payout = 4 tokens, $5.00 bill payout = 22 tokens.

  • Page 29: Time And Date (F3)

    3.7.2.15 Fast Vend Shutoff (Factory default setting = disabled) This feature provides additional security against theft by identifying unusual deposit patterns. In other words, if more money than normal is coming into the machine this feature can detect it and protect the machine by automatically taking it off-line. The unusual pattern is based on a maximum number (programmed) of any denomination bill deposited in a given (programmed) time frame.
  • Page 30 Enter “0000” again when asked to confirm new PIN. This will allow you to use your Data Terminal without using a PIN to change the programming or clearing audit information. If you forget your PIN you will need to return your Data Terminal to an authorized service center to have the PIN cleared.

  • Page 31: Maintenance And Trouble Shooting

    4.0 Maintenance and Trouble Shooting Caution Electrostatic Discharge! Electrostatic discharge (ESD) is the release of a static charge. A common example of ESD is a person walking across a carpeted floor then grabbing a doorknob. This type of discharge is very detrimental to electronic components.

  • Page 32: Note Acceptor Maintenance

    Note Acceptor Maintenance The note acceptor does not require frequent periodic maintenance. However, it is always a good preventative measure to check the bill acceptor path for dirt and debris each time you are in the machine. If the note acceptor becomes selective of the notes accepted (poor acceptance), refer to the Poor bill acceptance section of this manual.

  • Page 33: Removal And Re-Installation Of The System Components

    Removal and Re-installation of the System Components 4.4.1 Removing The Note Acceptor From The Cabinet 1. Turn off the 120 volt A.C. power at the System Power Source using the power switch. 2. Unplug all cable connectors, which are located on the side of the note acceptor. 3.

  • Page 34: Removing A Hopper From The Changer

    4.4.3 Removing a Hopper From The Changer In normal use the hopper is free to pivot for emptying but is retained at the pivot so that it cannot accidentally fall from the hopper shelf. A hopper may be completely removed from the machine if desired.

  • Page 35: Troubleshooting The Machine

    Troubleshooting The Machine Your machine is equipped with a variety of diagnostic aids. These consist of a series of LED indicators on the note acceptor, hoppers, and stacker and a readout on the data terminal, which displays error messages as required. If a regular maintenance schedule is followed, the need for troubleshooting and repair should be greatly reduced.

  • Page 36: Coin Panel Lights

    Acceptor LED Table DIAGRAM A ACCEPTOR LEDS OPERATING CONDITION GREEN Condition normal FLASH Normal dispense Hopper not present in the changer. Loose connector in the hopper. Interrupter blocked or defective Hopper out of change. Hopper does not have 120 volt power. Bypass jumper installed, power on.
  • Page 37 Example 1: Checking the Coin Acceptor with the LED Indicators. (4.5.1 Diagram A) If your machine has a Coin Acceptor and you wish to check it out for proper operation. Insert coins into the coin slot while watching the LED indicators marked “Coin Inputs” which are on the Note Acceptor.

  • Page 38: Error Codes

    Error Codes The note acceptor is designed to deliver error messages to the display unit on the data terminal. A list of the error messages as they would appear on the display is as follows: ACCEPTOR BIL HELD PWRFAULT TAMPER DISP ERR DATA BAD SOLD OUT...
  • Page 39 1. A bad ground connection between the changer and it’s primary source of power. 2. Line interference (electrical “noise”) caused by equipment external to the changer. It’s recommended that the changer be connected to a dedicated line to reduce the possibility of line interference.

  • Page 40: Error Code Troubleshooting Guide

    CLEAR – This message is not really an error code but an operating instruction. It is triggered by the completion of the hopper dump cycle and simply means the hopper has been cleared of coins. ERROR A, ERROR B, ERROR C, or ERROR D – These ERROR messages all refer to an incorrect payout made by hopper A, B, C, or D.

  • Page 41: Bil Held

    2. Continue pulling the latch towards the rear of the acceptor until the upper track lifts up enough to expose the bill path. 3. Remove the obstacle or jammed bill. 4. To return the track to the closed position, push down on the front of the track. The latch is spring loaded and therefore will automatically lock when the track is in the proper position.

  • Page 42: Tamper

    Check your audit. If it does not match, contact your nearest Standard Change-Makers service center. If it does match, check for obstructions within the bill path. (See section 4.8.1 for instructions on how to clear a jam). Check the security gate, the switch located behind the rear panel of the note acceptor.

  • Page 43: Hopper Errors Codes

    power connections for a missing or bad ground connection/open the hopper service door. Locate the yellow wire running to the hopper funnel. Unplug the wire on the insulated spade type connectors at the base of the funnel assembly, and then plug the end running to the interrupter assembly to the empty spade terminal (J3) on the hopper mechanism.
  • Page 44 finger between the two legs of the interrupter housing. The red INT LED on the note acceptor should light when the beam is blocked. After verifying that the interrupter is functioning properly you must turn the power off and back on and then press the reset button on the data terminal to return the machine to the normal operating mode.
  • Page 45 4.8.6.4 HOPPER: HOPPER JAM / NO PAY OUT Determine which hopper is jammed by vending change. Open the hopper door and observe the motor direction LEDS. Do the LEDS light up alternately? If the answer is YES… If the answer is NO…repair or replace the hopper DC control cable. Do the LEDS light alternately? If the answer is YES…...

  • Page 46: Stacker

    4.8.6.5 Hopper Bypass Plugs The 600 Note Acceptor is equipped with a Dispense Watchdog Circuit to protect against coin dispense errors or mispays. For proper operation of this circuit, all hopper ports on the note acceptor (A,B,C,D) must be connected with either a hopper cable or a special bypass plug. Your machine will function properly without the bypass plug(s).

  • Page 47: Stk Full (Stacker Full)

    NOTE: The STACKER error, for the ram section, indicates that the ram was unable to cycle completely in the maximum time allocated for that function. The machine is taken out of service to prevent the stacker motor drive circuits from over heating and failing. The acceptor determines the jammed condition by monitoring the busy signal from the stacker.

  • Page 48: Watchdog

    4.8.9 WATCHDOG Have a qualified electrician check the A.C supply for the proper voltage and for tight connections at the changer and the service panel. Check that all internal wiring in the changer is properly connected. Have the power supply outputs checked by your nearest qualified repair center. Miscellaneous failures 4.9.1 Coin Acceptance Problems (for machines that have optional Coin Acceptors) Press the coin return button on the coin acceptor.

  • Page 49: Stacker Bill Compartment Full (No Transfer Or Stacker Full Message)

    4.9.2 Stacker Bill Compartment Full (no transfer or stacker full message) Is the large bill tension spring inside the stacker’s bill compartment fully compressed? If the answer is NO… insufficient bills in compartment. If the answer is YES…check the ten (10) pin connector on the lower edge of the stacker board for proper connection.

  • Page 50: Poor Bill Acceptance

    Try to recalibrate with a new balance card. Replace or repair the note acceptor. Contact the nearest Standard Change-Makers Service Department for further information. See address and phone numbers on the inside of the back cover of this manual. Other Problems Component to Replace OUT OF SERVICE light on.

  • Page 51: Service Appendixa - Stacker Alignment

    4.10 Service Appendix A – Stacker Alignment Proper alignment of the bill stacker to the note acceptor is critical for the bill transport operation. A poorly aligned stacker is the number one cause of bill jams between the acceptor and stacker. The following instructions and diagrams will aid in the inspection and alignment between these two devices.
  • Page 52 Bill 1/8” or less Receiver clearance between Note Acceptor Stacker System 600 1, 2 or 3 Box Stacker Mounting Diagram Adjustment B Adjustment A Figure 2...

  • Page 53: Service Appendixb - Hopper Soldout Configurations

    4.11 Service Appendix B – Hopper Sold-out Configurations J1 (MALE) J2 (MALE) NOTES: YELLOW Connections are shown as a standard hopper setup of a $5 sold-out. To change connections remove the front TO PCB YELLOW cover plate from the hopper. The hopper ASSEMBLY must be empty before removing the P2 (FEMALE)

  • Page 54: Service Appendixc - Auto Calibration Procedure

    4.12 Service Appendix C – Auto Calibration Procedure Note: No tools are required to perform auto calibration only a clean unused balance card is required. CALIBRATION STEPS: 1. To initiate the “auto calibration mode” begin by pressing “F2” (DIAGNOSTICS) on the Data Terminal.

  • Page 55: Service Appendixd - 40 Watt Board Adjustment

    4.13 Service Appendix D – 40 Watt Board Adjustment Note: The power supply is factory adjusted by a trained technician. However, if you have access to a volt meter, it’s advisable to check the 5.35 DC voltage setting for accuracy. If required use the adjusting pot to set the voltage between pin 3 and pin 4 to 5.35 volts.
  • Page 56 Figure 1 5.3VDC 40 Watt Adjusting Voltage Figure 2 Board Meter...

  • Page 57: Service Appendixe - Grounding

    4.14 Service Appendix E - Grounding ATTENTION-IMPORTANT INFORMATION ABOUT GROUNDING THIS MACHINE MUST BE GROUNDED THROUGH A PROPERLY INSTALLED 3 WIRE GROUND WHICH EXTENDS INTACT TO THE MAIN SERVICE PANEL. The Locations Electrical Supply If this machine has a service cord that ends in a 3-pin connector. The wall receptacle you plug the machine into must be properly polarized and grounded.

  • Page 58: Part Ordering Information

    To obtain service on a component or module please follow these instructions. 1. Locate the fault to a specific component or module. 2. Call your nearest Standard Change-Makers service center. You will need to give the service representative the following.

  • Page 59: Service Part Numbers

    Service Part Numbers 5.1.1 Interconnecting Cables Part Number Description 4C61700 Stacker Communication Cable 4C00171 Acceptor Power Cable – 70” 4C00180 Acceptor Power Cable – 90” 4C61891 Hopper A.C. Power Cable – 2ft 4C61892 Hopper A.C. Power Cable – 4ft 4C61721 Data Terminal Cable –...

  • Page 60: Return Policy

    RETURN POLICY As with all equipment, occasional problems can occur. If you are unable to correct a problem by reading through this manual, you will need to contact your authorized distributor or Standard Change-Maker’s technical support department. The service technician will need to know some basic information pertaining to your equipment if he/she is to determine the cause and potential solution.
  • Page 62 Record these numbers here for use when ordering parts. Serial # Model #...

This manual is also suitable for:

System 600 seriesSystem 500eSystem 600-fstSystem 600-ef

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