Samsung Galaxy a250u User Manual
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Samsung Galaxy a250u User Manual

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Summary of Contents for Samsung Galaxy a250u

  • Page 1 User manual...

  • Page 2: Table Of Contents

    Table of contents Features Camera Security Expandable storage Night mode Getting started Galaxy A20 Assemble your device Charge the battery Accessories Start using your device Use the Setup Wizard Transfer data from an old device Lock or unlock your device Accounts Set up voicemail Navigation...
  • Page 3 Customize your home screen Bixby Digital wellbeing Flexible security Multi window Enter text Emergency mode Apps Using apps Uninstall or disable apps Search for apps Sort apps Create and use folders App settings Samsung apps Galaxy Essentials Galaxy Store Galaxy Wearable Samsung Health...
  • Page 4 Table of contents Samsung Members Samsung Notes SmartThings Calculator Calendar Camera Contacts Clock Email Gallery Internet Messages My Files Phone Google apps Chrome Drive Gmail...
  • Page 5 Table of contents Google Google One Maps Photos Play Movies & TV Play Music Play Store YouTube Carrier apps metroZONE myMetro Visual Voicemail Additional apps Facebook Spotify Settings Access Settings Search for Settings Connections...
  • Page 6 Table of contents Wi-Fi Bluetooth Phone visibility NFC and payment Airplane mode Mobile networks Data usage Mobile hotspot Tethering Call and message continuity Nearby device scanning Connect to a printer Virtual Private Networks Private DNS Ethernet Network unlock Sounds and vibration Sound mode Vibrations...
  • Page 7 Table of contents Volume Ringtone Notification sounds System sounds and vibration Dolby Atmos Equalizer Adapt sound Separate app sound Notifications Manage notifications Customize app notifications Smart alert Smart pop-up view Display Screen brightness Blue light filter Night mode Screen mode Font size and style...
  • Page 8 Table of contents Screen zoom Full screen apps Screen timeout Touch sensitivity Screen saver Reduce animations Double tap to wake Smart stay One-handed mode Device maintenance Quick optimization Battery Storage Memory Language and input Date and time Troubleshooting Lock screen and security Screen lock types...
  • Page 9 Table of contents Google Play Protect Find My Mobile Security update Samsung Pass Install unknown apps Secure Folder Encrypt SD card Set up SIM card lock View passwords Security update service Device administration Credential storage Strong Protection Advanced security settings...
  • Page 10 Table of contents Account settings Remove an account Samsung Cloud Backup and restore Google settings Accessibility Screen Reader Visibility enhancements Hearing enhancements Interaction and dexterity Advanced settings Installed services Other settings Help Manage game features Dual Messenger About phone Learn more...
  • Page 11 Table of contents Smart Simulator Tips Samsung Care Talk to an agent Legal information Intellectual property Open source software Disclaimer of warranties; exclusion of liability Modification of software Samsung Knox Restricting children’s access to your mobile device Samsung Electronics America, Inc.

  • Page 12: Features

    Features Camera The camera on your device has several unique features. See Camera on page 47. Security Use biometrics to unlock your device. See Flexible security on page 25. Expandable storage ™ Expand storage with a supported microSD card. See Memory card on page 112. Night mode Use a darker theme to keep your eyes comfortable at night.

  • Page 13: Getting Started

    Getting started Galaxy A20 Assemble your device Start using your device...

  • Page 14: Galaxy A20

    Getting started Galaxy A20 Fingerprint sensor Microphone Rear cameras Front camera Flash SIM/microSD card tray Volume key Power key USB charger /Accessory port Speaker Headset jack Microphone Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 15: Assemble Your Device

    Getting started Assemble your device Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details. Install SIM/microSD card Place the SIM card and optional microSD card (sold separately) into the tray with the gold...

  • Page 16: Charge The Battery

    Supported accessories (sold separately) can be configured through Settings. This option may only appear after you have connected an accessory to your device. This is featured on the Galaxy A20 only. Visit samsung.com/us/mobile/mobile-accessories to learn more. ◌   From Settings, tap...

  • Page 17: Start Using Your Device

    Smart Switch can transfer your data via USB cable, Wi-Fi, or computer. Visit samsung.com/us/support/owners/app/smart-switch to learn more.  1. From Settings, tap Accounts and backup > Smart Switch.

  • Page 18: Lock Or Unlock Your Device

    Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page 119. Power key Press to lock.

  • Page 19: Accounts

    FRP requires your Google Account information when resetting to factory settings. For more information, see Factory reset protection on page 118. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps.  1. From Settings, tap Accounts and backup >...

  • Page 20: Set Up Voicemail

    Getting started Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app.  1. From Phone, touch and hold the 1 key.  2. Follow the tutorial to create a password, record a greeting, and record your name.

  • Page 21: Navigation

    Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty. Lightly touch items to select or launch them.
  • Page 22 Getting started Swipe Lightly drag your finger across the screen.   Swipe the screen to unlock the device.   Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 23: Drag And Drop

    Getting started Drag and drop Touch and hold an item, and then move it to a new location.   Drag an app shortcut to add it to a Home screen.   Drag a widget to place it in a new location. Devices and software are constantly evolving —...

  • Page 24: Zoom In And Out

    Getting started Zoom in and out Bring your thumb and forefinger together or apart to zoom in and out.   Bring your thumb and forefinger together on the screen to zoom out.   Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...

  • Page 25: Touch And Hold

    Getting started Touch and hold Touch and hold items to activate them.   Touch and hold a field to display a pop-up menu of options.   Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 26: Navigation Bar

    Getting started Navigation bar The Navigation bar, at the bottom of the screen, displays the navigation keys. Recent apps Back Home Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 27 Getting started Navigation gestures To make more space on the screen, you can hide the navigation keys, and instead use gestures to navigate the device. Simply swipe up from the bottom of the screen to navigate the device. ◌   From Settings, tap Display >...

  • Page 28: Customize Your Home Screen

    Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here. You can set up additional Home screens, remove screens, change the order of screens, and choose a main Home screen. App icons You can use app icons to launch an app from any Home screen.
  • Page 29 Getting started Themes Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons.  1. From a Home screen, touch and hold the screen.  2. Tap Themes to customize.  3. Tap View all to see downloaded themes.  4.

  • Page 30: Home Screen Settings

    Getting started Home screen settings Customize your Home and Apps screens.  1. From a Home screen, touch and hold the screen.  2. Tap Home screen settings to customize:  • Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located.

  • Page 31: Easy Mode

    Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. Apps list  1. From Settings, tap Display > Easy mode.  2.

  • Page 32: Status Bar

    Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Mute Vibrate   Airplane mode Bluetooth active Wi-Fi active Location active Alarm   Notification icons Missed calls Call in progress...

  • Page 33: Notification Panel

    Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 34: Quick Settings

    Getting started View the Notification panel You can access the Notification panel from any screen.  1. Drag the Status bar down to display the Notification panel.  2. Swipe down the list to see notification details.  • To open an item, tap it.  •...

  • Page 35: Bixby

    Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information. The Bixby Home page displays customized content based on your interactions. Bixby learns from your usage patterns and will suggest content you may like.

  • Page 36: Flexible Security

      • Brighten screen: Increase the screen brightness temporarily so that your face can be recognized in dark conditions.   • Samsung Pass: Access your online accounts using face recognition (Galaxy A20 only).

  • Page 37: Fingerprint Scanner

    Use fingerprint recognition to verify your identity in supported apps and actions. ◌   From Settings, tap Biometrics and security > Fingerprints.   • Fingerprint unlock: Use your fingerprint for identification when unlocking your device.   • Samsung Pass: Use your fingerprint for identification when using supported apps.
  • Page 38 Getting started Biometrics Preferences Configure your preferences for biometric security options. ◌   From Settings, tap Biometrics and security > Biometrics preferences for the following options:   • Preferred biometric: Choose your preferred biometric. Only biometrics that have already been set up are listed (Galaxy A20 only).  ...

  • Page 39: Multi Window

    Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control  1.

  • Page 40: Enter Text

    Text can be entered using a keyboard or your voice. Expand toolbar ◌   Tap a field to display the Samsung keyboard.   • Tap Show predictive text to view suggested words while you type.   • Tap Show toolbar functions to view all keyboard options.

  • Page 41: Toolbar Functions

      • Keyboard layout and feedback: Customize the appearance and function of the keyboard.   • Reset to default settings: Return keyboard to original settings and clear personalized data.   • About Samsung keyboard: View version and legal information for the Samsung keyboard.

  • Page 42: Use Google Voice Typing

    Use Google Voice typing Instead of typing, enter text by speaking. Settings  1. From the Samsung keyboard, tap Voice input.  2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 43: Emergency Mode

    Getting started Configure Google Voice typing Set customized options for Google Voice typing.  1. From the Samsung keyboard, tap Voice input.  2. Tap Settings for options.  • Languages: Choose the language for the keyboard.  • Offline speech recognition: Download languages for offline Google Voice typing.

  • Page 44: Turn Off Emergency Mode

    Getting started   Share my location: Send your location information to your emergency contacts.   Phone: Launch the call screen.   Internet: Launch the web browser.   –   Email: Launch the Email app. – ™   Maps: Launch Google Maps  ...

  • Page 45: Apps

    Apps Using apps Samsung apps Google apps Carrier apps Additional apps...

  • Page 46: Using Apps

    Apps Using apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store. ◌   From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device.

  • Page 47: Create And Use Folders

    Apps Create and use folders You can make folders to organize App shortcuts on the Apps list.  1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted.  2. Release the app shortcut to create the folder.  •...
  • Page 48 Apps  • App permissions: Control which apps have permissions to use certain features of your device.  • Show/Hide system apps: Show or hide system (background) apps.  • Special access: Select which apps can have special access permissions to features on your device.  •...

  • Page 49: Samsung Apps

    ◌   From Apps, tap More options > Galaxy Essentials. Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. ◌   From Apps, tap Galaxy Store.

  • Page 50: Samsung Health

    Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen. While moderate physical activity, such as brisk...

  • Page 51: Samsung Members

    Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive experiences and content — for Samsung members only. Samsung Members may be preloaded on your device, or you can download and install it from Galaxy Store or the Google Play store.

  • Page 52: Samsung Notes

    Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌   From Apps, tap Samsung Notes >...

  • Page 53: Edit Notes

      • Frequently used: Quick access to commonly used notes.   • Shared notebooks: View notebooks shared with your contacts through your Samsung account.   • Trash: View deleted notes.    • Categories: View notes by category.    • Settings : View settings for the Samsung Notes app. ...

  • Page 54: Smartthings

    This is preloaded on the Galaxy A20. ◌   From Apps, tap Samsung folder > SmartThings, and sign in with your Samsung account. NOTE  Non-Samsung connected device errors or defects are not covered by the Samsung warranty; contact the non-Samsung device manufacturer for support.

  • Page 55: Calculator

    Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌   From Apps, tap Calculator. Unit converter Convert between Scientific mode measurements. If the icon is not visible, turn your History device to landscape.

  • Page 56: Calendar

    Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌   From Apps, tap Calendar. Change to other Go to today’s date calendar views Double-tap to edit event Create new event Devices and software are constantly evolving —...

  • Page 57: Add Calendars

    Apps Add calendars Add your accounts to the Calendar app.  1. From Calendar, tap Menu.  2. Tap Settings > Add new account and select an account type.  3. Enter your account information and follow the prompts. TIP  Accounts may also support email, contacts, and other features. Create an event Use your Calendar to create events.

  • Page 58: Camera

    Apps Camera You can capture high-quality pictures and videos using the Camera app. ◌   From Apps, tap Camera. TIP  If Quick launch is enabled, quickly press the Power key twice. Settings Zoom Shooting modes Switch cameras Gallery Capture Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 59: Record Videos

    Apps Navigate the camera screen Take stunning pictures with your device’s front and rear cameras.  1. From Camera, set up your shot with the following features:  • Tap the screen where you want the camera to focus.  – When you tap the screen, a brightness scale appears. Drag the light bulb to adjust the brightness.

  • Page 60: Configure Shooting Mode

    Apps Configure shooting mode Allow the camera to determine the ideal mode for your pictures or choose from several shooting modes. ◌   From Camera, touch and hold a shooting mode.   • Panorama: Create a linear image by taking pictures in either a horizontal or vertical direction.
  • Page 61 Apps Useful features   • HDR (rich tone): Enables the light sensitivity and color depth features of the device to produce a brighter and richer picture.   • Grid lines: Display viewfinder grid lines to help compose a picture or video.  ...

  • Page 62: Contacts

    Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌   From Apps, tap Contacts > Create contact. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving —...

  • Page 63: Edit A Contact

    Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information.  1. From Contacts, tap a contact.  2. Tap Edit.  3. Tap any of the fields to add, change, or delete information.  4.

  • Page 64: Direct Share

    Apps Direct share Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌   From Settings, tap Advanced features > Direct share, and tap to enable the feature. Groups You can use groups to organize your contacts.

  • Page 65: Delete A Group

    Apps Send an email to a group Send an email to members of a group.  1. From Contacts, tap Menu > Groups, and then tap a group.  2. Tap  More options > Send email.  3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.

  • Page 66: Export Contacts

    Apps Export contacts Export contacts from your device as vCard files (VCF).  1. From Contacts tap Menu > Manage contacts.  2. Tap Import/export contacts.  3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.

  • Page 67: Clock

    Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌   From Apps, tap Clock, and tap a tab to use a feature. Create new alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 68 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified.  1. From Clock, tap Add alarm.  2. Tap the following items to configure an alarm:  • Time: Set a time for the alarm.  •...

  • Page 69: World Clock

    Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Location Search Center the globe on Find a particular city. your current location. Globe City Drag to spin and see View the current times around the time and add to your...

  • Page 70: Weather Settings

    Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities.  1. From Clock, tap World clock.  2. Tap More options > Time zone converter.  3.

  • Page 71: Timer Options

    Apps Timer Set a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.  1. From Clock, tap Timer.  2. Use the keypad and tap Hours, Minutes, and Seconds to set the Timer.  3. Tap Start to begin the Timer.  •...

  • Page 72: Email

    Apps Email View and manage multiple email accounts in one app. To add an email account, see Add an email account on page 8. ◌   From Apps, tap Email. Add attachment Send message Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 73: Create And Send An Email

    Apps Create and send an email Compose and send email messages from your device.  1. From Email, tap Compose new email.  • Different email account may have additional steps and options.  2. Tap the To field to add an email address or tap Add from Contacts to select a recipient from your contacts.

  • Page 74: View Multiple Email Accounts

    Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. ◌   From Email, tap for the following options:   • [Account name]: View email for only one email account.  ...

  • Page 75: Gallery

    Apps Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌   From Apps, tap Gallery. Sort images into Customize collections custom albums of pictures and videos Share pictures View pictures...

  • Page 76: View Pictures

    Apps View pictures Pictures stored on your device are viewable in the Gallery app.  1. From Gallery, tap Pictures.  2. Tap a picture to view it. Swipe left or right to view other pictures or videos.  • To mark the picture as a favorite, tap Favorite.

  • Page 77: Play Video

    Apps Play video View the videos stored on your device. You can save videos as favorites, and view video details.  1. From Gallery, tap Pictures.  2. Tap a video to view it. Swipe left or right to view other pictures or videos.  •...

  • Page 78: Delete Pictures And Videos

    Apps Delete pictures and videos Delete pictures and videos stored on your device.  1. From Gallery, tap More options > Edit.  2. Tap pictures and videos to select them, or tap the All checkbox at the top of the screen to select all pictures and videos.  3.

  • Page 79: Internet

    Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. ◌   From Apps, tap Internet. Add to Reload webpage...

  • Page 80: Browser Tabs

    Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌   From Internet, tap Tabs > New tab.   • To close a tab, tap Close tab . Tabs > Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.

  • Page 81: Secret Mode

    Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab.  1.

  • Page 82: Messages

    Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌   From Apps, tap Messages > Compose. Add attachment Send message Message search To quickly locate a message, use the search feature.  1.
  • Page 83 Apps Delete conversations You can remove your conversion history by deleting conversations.  1. From Messages, tap More options > Edit.  2. Tap each conversation you want to delete.  3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.

  • Page 84: My Files

    View and manage files stored on your device, including images, videos, music, and sound clips. ◌   From Apps, tap Samsung folder > My Files. Search Storage locations Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 85: File Groups

    Apps File groups Files stored in the device are organized into the following groups:   Recent files: View recently accessed files. •   Categories: View your files based on the file type. •   Storage: View files saved on your device, optional SD card, and cloud accounts. •...

  • Page 86: Phone

    Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌   From a Home screen, tap Phone. Access voicemail Make a video call Make a call Devices and software are constantly evolving —...
  • Page 87 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌   From Phone, enter a number on the keypad and tap Call.
  • Page 88 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌   On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.

  • Page 89: Manage Calls

    Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌   Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 90 Apps Save a contact from a recent call Use recent call information to create a contact or update your Contacts list.  1. From Phone, tap Recents.  2. Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts.
  • Page 91 Apps  3. Type in a name or number, or tap Add from Contacts to assign a contact to the number.  • The selected contact is displayed in the Speed dial number box. Make a call with Speed dial You can make a call using Speed dial. ◌...

  • Page 92: Emergency Calls

    Apps Emergency calls You can dial the emergency telephone number in your region regardless of the phone’s service status. If your phone is not activated, you can only make an emergency call.  1. From Phone, enter the emergency telephone number (911 in North America) and tap Call.

  • Page 93: Video Calls

    Apps Video calls To make Video calls: ◌   Phone, enter a number, and then tap Video call. NOTE  Not all devices support video calling. The receiver has the option to accept the video call or answer the call as a regular voice call. Wi-Fi calling Make calls over Wi-Fi when you are connected to a Wi-Fi network.

  • Page 94: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Drive ™ Open, view, rename, and share files saved to your Google Drive cloud account.

  • Page 95: Google One

    Apps Google One Manage your storage plan, and contact support directly from the app. Visit support.google.com/googleone to learn more. Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location on page 125. Visit support.google.com/maps to learn more.

  • Page 96: Play Store

    Apps Play Store Find new apps, movies and TV shows, music, books, magazines, and games in the Google Play store. Visit support.google.com/play to learn more. YouTube ™ Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more.

  • Page 97: Carrier Apps

    Apps Carrier apps Some apps require a data plan or paid subscription. Contact your carrier for additional information. metroZONE ™ Enjoy all of your available updates in a single place. MetroZONE recommends content, information, and apps within a single location. myMetro View your account balance, make payments, view your rate plan and features, and access your account settings.

  • Page 98: Additional Apps

    Apps Additional apps The following apps are preloaded or downloaded over-the-air to your device. Facebook ™ Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games. Spotify With Spotify, you have access to a world of music and podcasts.

  • Page 99: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...

  • Page 100: Access Settings

    Settings Access Settings There are a couple of ways to access your device settings.   Drag down the Status bar, and then tap Settings. —   From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it.  1.

  • Page 101: Advanced Wi-Fi Settings

    Settings  3. Enter information about the Wi-Fi network:  • Network name: Type the exact name of the network.  • Security: Select a security option from the list, and enter the password if required.  • Auto reconnect: Choose this option if you want to automatically reconnect to this network whenever you are in range.

  • Page 102: Bluetooth

    Settings  • MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable).  • IP address: View your device’s IP address (not configurable). Wi-Fi  Direct Wi-Fi Direct uses Wi-Fi to share data between devices.  1. From Settings, tap Connections >...

  • Page 103: Phone Visibility

    Settings Rename a paired device You can rename a paired device to make it easier to recognize.  1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth.  2. Tap Settings next to the device name, and then tap Rename.  3.

  • Page 104: Nfc And Payment

    Settings NFC and payment Near Field Communication (NFC) allows you to communicate with another device without connecting to a network. This technology is used by Android Beam and certain payment apps. This is featured on the Galaxy A20 only. ◌  ...

  • Page 105: Airplane Mode

    Settings Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features.  1. From Settings, tap Connections > Airplane mode.  2. Tap to enable this feature. Mobile networks Use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data.

  • Page 106: Monitor Mobile Data

    Settings Turn on Data saver Use Data saver to reduce your data consumption by preventing selected apps from sending or receiving data in the background.  1. From Settings, tap Connections > Data usage > Data saver.  2. Tap to turn on Data saver.  •...

  • Page 107: Mobile Hotspot

    Settings Mobile hotspot Mobile hotspot uses your data plan to create a Wi-Fi network that can be used by multiple devices.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap to turn on Mobile hotspot.  3. On the devices you want to connect, activate Wi-Fi and select your device’s Mobile hotspot.

  • Page 108: Configure Mobile Hotspot Settings

    Settings Configure mobile hotspot settings You can customize your mobile hotspot's security and connection settings.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap More options > Configure mobile hotspot for the following settings:  • Network name: View and change the name of your Mobile hotspot.  •...

  • Page 109: Call And Message Continuity

    Connection occurs automatically.  3. Sign in to your Samsung account on both devices. TIP  Move your contacts from your phone to your Samsung account so you can access them on all registered devices. Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning.

  • Page 110: Virtual Private Networks

    Settings Virtual Private Networks A Virtual Private Network (VPN) allows you to connect to a private secured network from your device. You will need the connection information from your VPN administrator.  1. From Settings, tap Connections > More connection settings > VPN.  2.

  • Page 111: Ethernet

    Settings Ethernet If wireless network connection is not available, you can use an Ethernet cable to connect your device to a local network.  1. Connect an Ethernet cable to your device.  2. From Settings, tap Connections > More connection settings > Ethernet, and follow the prompts.

  • Page 112: Sounds And Vibration

    Settings Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode You can change the sound mode on your device without using the volume keys. ◌   From Settings, tap Sounds and vibration >...

  • Page 113: Vibrations

    Settings Vibrations You can control how and when your device vibrates  1. From Settings, tap Sounds and vibration.  2. Tap options to customize:  • Vibrate while ringing: Set your device to vibrate in addition to ringing when you receive a call.  •...

  • Page 114: Ringtone

      • Dialing keypad tone: Play a tone when dialing numbers on the Phone keypad.   • Keyboard sound: Play a sound when typing with the Samsung keyboard.   • Keyboard vibration: Vibrate when typing with the Samsung keyboard (Galaxy A20 only).

  • Page 115: Dolby Atmos

    Settings Dolby Atmos Enjoy Dolby Atmos quality when playing content that was specifically mixed for Atmos. This feature may only be available with a headset connected.  1. From Settings, tap Sounds and vibration > Advanced sound settings > Sound quality and effects.  2.

  • Page 116: Separate App Sound

    Settings Separate app sound You can play media sound on a speaker or headphones separate from the rest of the sounds on your device. This is featured on the Galaxy A20 only.  1. From Settings, tap Sounds and vibration > Advanced sound settings > Separate app sound.

  • Page 117: Customize App Notifications

    Settings Customize app notifications You can change notification settings for each app.  1. From Settings, tap Notifications > See all.  2. Tap an app for the following options:  • Show notifications: Receive notifications from this app.  • App icon badges: Show a badge on the icon when there are notifications.  •...

  • Page 118: Display

    Settings Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Screen brightness Adjust the screen brightness according to lighting conditions or personal preference.  1. From Settings, tap Display.  2. Customize options under Brightness:  •...

  • Page 119: Night Mode

    Settings Night mode Night mode allows you to switch to a darker theme to keep your eyes more comfortable at night. ◌   From Settings, tap Display > Night mode for the following options:   • Turn on now: Put your device in Night mode.  ...

  • Page 120: Full Screen Apps

    Settings Full screen apps You can choose which apps you want to use in the full screen aspect ratio. ◌   From Settings, tap Display > Full screen apps and tap apps to enable this feature. Screen timeout You can set the screen to turn off after a set amount of time. ◌...

  • Page 121: Double Tap To Wake

    Settings Double tap to wake Turn on the screen by double-tapping instead of using the Power button. This is featured on the Galaxy A20 only. ◌   From Settings, tap Advanced features > Motions and gestures > Double tap to wake, and tap to enable.

  • Page 122: Device Maintenance

    Settings Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Quick optimization The quick optimization feature improves device performance through the following actions:   Identifying apps that use excessive battery power and clearing unneeded items •...

  • Page 123: Storage

    Settings Storage View the device storage and usage. You can also mount, unmount, or format an optional memory card (not included). Device storage Quickly optimize your device’s storage, increasing available memory. ◌   From Settings, tap Device care > Storage > Clean now. Memory card Once an optional microSD memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting.

  • Page 124: Format A Memory Card

    Settings Format a memory card When formatting an SD card, you should back up your music and photo files that are stored on the card because formatting the SD card deletes ALL stored files.  1. From Settings, tap Device care > Storage.  2.
  • Page 125 Settings Default keyboard You can select a default keyboard for your device’s menus and keyboards. Additional keyboards can be downloaded from the Google Play store.  1. From Settings, tap General management > Language and input.  2. Tap Default keyboard, and select a keyboard. Google Voice typing ™...

  • Page 126: Autofill Service

      From Settings, tap General management > Language and input > Text-to-speech for options:   • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options.   • Language: Set the default speech language.   • Speech rate: Set the speed at which the text is spoken.

  • Page 127: Date And Time

    Settings Primary mouse button You can define which mouse button that you favor as primary.  1. From Settings, tap General management > Language and input.  2. Tap Primary mouse button, and choose either Left or Right. Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually.

  • Page 128: Reset Network Settings

    Settings Reset Reset device and network settings. You can also reset your device to its factory defaults. Reset settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected.  1.

  • Page 129: Factory Data Reset

    Settings Factory data reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.

  • Page 130: Lock Screen And Security

    You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION  Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.

  • Page 131: Clock And Information

    Settings  2. Tap to enable showing notifications on the lock screen. The following options are available:  • View style: Display notification details or hide them and show only an icon.  • Hide content: Do not show notifications in the notification panel.  3.

  • Page 132: Google Play Protect

    To access your device remotely, visit findmymobile.samsung.com.  1. From Settings, tap Biometrics and security > Find My Mobile.  2. Tap Add Samsung account and follow the prompts. The following options are available:   Remote controls: Turn on to access your device remotely.

  • Page 133: Security Update

    Samsung Pass Use Samsung Pass to access your favorite services with biometric data. You must sign in to your Samsung account to use Samsung Pass. This is featured on the Galaxy A20 only. Visit samsung.com/us/support/owners/app/samsung-pass to learn more.

  • Page 134: Encrypt Sd Card

    Settings Encrypt SD card You can encrypt your optional memory card (not included) to protect its data. This only allows the SD card information to be accessed from your device with a password.  1. From Settings, tap Biometrics and security > Encrypt SD card.  2.

  • Page 135: Security Update Service

    Settings Security update service You can set your device to automatically check for security updates. ◌   From Settings, tap Biometrics and security > Other security settings, and then tap Security policy updates to check for security updates. Device administration You can authorize security features and apps (like Find My Mobile) to have administrative access to your device.

  • Page 136: Advanced Security Settings

    Settings Advanced security settings You can use these options to configure advanced security settings to better protect your device. ◌   From Settings, tap Biometrics and security > Other security settings for the following options:   • Trust agents: Allow trusted devices to perform selected actions when connected.

  • Page 137: Location Services

      Tap an app to select which permissions you want to be notified about. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems.  1. From Settings, tap Biometrics and security > Send diagnostic data.

  • Page 138: Accounts

    Settings Accounts You can connect to and manage your accounts, including your Google Account, Samsung account, email, and social networking accounts. Add an account You can add and sync all your email, social networking, and picture and video sharing accounts.

  • Page 139: Samsung Cloud

    Accounts and backup > Samsung Cloud.   If a Samsung account has not been added, the screens explain how to create or sign in to your account.  2. Once a Samsung account is configured, you can view and manage items stored in the Samsung Cloud.

  • Page 140: Google Settings

    Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Screen Reader Use special controls and settings that let you navigate without needing to see the screen.

  • Page 141: Visibility Enhancements

      • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.   • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.

  • Page 142: Hearing Enhancements

    Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. ◌   From Settings, tap Accessibility > Visibility enhancements and tap an option:   • Magnifier window: Magnify content shown on the screen.  ...

  • Page 143: Text Display

    ◌   From Settings, tap Accessibility > Hearing enhancements and tap an option:   • Samsung subtitles (CC): Use Samsung subtitles with multimedia files when available.   • Google subtitles (CC): Use Google subtitles with multimedia files when available. Interaction and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device.

  • Page 144: Touch Settings

    Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:   • Answering and ending calls:  – Read caller names aloud: Hear callers’ names read aloud when using Bluetooth or headsets (not included).

  • Page 145: Advanced Settings

    Settings Advanced settings You can customize additional accessibility features and services for your device. TIP  Additional accessibility apps may be downloaded from the Google Play store. Direct access ◌   From Settings, tap Accessibility > Advanced settings and tap an option:  ...

  • Page 146: Other Settings

    ◌   From Settings, tap Help. Manage game features Automatically arrange all your games in one place. For more information on Game Launcher, visit samsung.com/us/support/owners/app/game-launcher. ◌   From Settings, tap Advanced features > Game Launcher. Dual Messenger Use two separate accounts for the same app.

  • Page 147: Learn More

    Learn more   Videos samsung.com/us/support/videos Smart Simulator samsungsimulator.com Tips samsung.com/us/support/tips Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter...

  • Page 148: Legal Information

    1-800-SAMSUNG (726-7864) and providing the applicable information. For complete terms and conditions that bind you and Samsung, refer to the “Arbitration Agreement” section of the Terms & Conditions, included with the Product. Find legal information online The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA), and Health &...

  • Page 149: Intellectual Property

    The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA) and Health & Safety Information are also available on the device, in the Samsung legal section of Settings. The location depends on the device, and is usually in the “About device” or “About phone” section, for example:  ...

  • Page 150: Disclaimer Of Warranties; Exclusion Of Liability

    Samsung to service this Product. In addition, Samsung shall not be liable for any damages of any kind resulting from the purchase or use of the Product or arising from the breach of the express warranty, including incidental, special or consequential damages, or loss of anticipated profits or benefits.

  • Page 151: Samsung Knox

    OS. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.
  • Page 152 Legal information Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected files.

This manual is also suitable for:

Galaxy a20Galaxy a102uGalaxy a10e

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