Samsung Galaxy A20 Basic Manual
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Samsung Galaxy A20 Basic Manual

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SCV46
Basic Manual
"オンラインマニュアル (Online Manual)" 
(Japanese)
For detailed descriptions on various 
functions, use the "オンラインマニュアル 
(Online Manual)" (Japanese) on your 
product with the following operations.
On the home screen, flick up or flick down → 
[Galaxy] → [取扱説明書 (Online Manual)]
In addition, you can also refer to 
"オンラインマニュアル (Online 
Manual)" (Japanese) available 
on the au homepage.
https://www.au.com/online-manual/scv46/ (Japanese) 
Instruction Manuals in video
You can check basic items such as touch panel 
operations and how to receive calls with videos 
(Japanese).
On the home screen, flick up or flick down 
→ [auツール／サポート (au tool/support)] → 
[SATCH] → [QR/ barcode function] → 
read the QR code on the right 
This Manual
This manual is described with the content of 
Android 9. 

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  • Page 1 SCV46 Basic Manual "オンラインマニュアル (Online Manual)"  (Japanese) For detailed descriptions on various  functions, use the "オンラインマニュアル  (Online Manual)" (Japanese) on your  product with the following operations. On the home screen, flick up or flick down →  [Galaxy] → [取扱説明書 (Online Manual)] In addition, you can also refer to  "オンラインマニュアル (Online  Manual)" (Japanese) available  on the au homepage. https://www.au.com/online-manual/scv46/ (Japanese)  Instruction Manuals in video You can check basic items such as touch panel  operations and how to receive calls with videos  (Japanese). On the home screen, flick up or flick down  → [auツール／サポート (au tool/support)] →  [SATCH] → [QR/ barcode function] →  read the QR code on the right  This Manual This manual is described with the content of  Android 9. ...

  • Page 2: Introduction

    Introduction Preface Thank you for purchasing the Galaxy A20 (referred to as the "product" in this manual). Before using the product, be sure to read the "Basic Manual" (this manual) and "Notes on Usage" to ensure correct usage. Instruction Manuals ■...

  • Page 3: Illustrations And Descriptions In This Manual

    Illustrations and Descriptions in this Manual ■ Note on key/button illustrations In this manual, the key/button illustrations are simplified as shown below. Volume key  (Power key) Button Explanation Display the recently-used (History button) applications and the suggested apps, etc. The recently used apps also can be displayed on the history list.
  • Page 4 ■ Description of operations for selecting item/icon/button, etc. In this manual, operation steps are described as follows. Description Explanation On the home On the home screen, tap " ", then enter a phone number of the screen, [ ] → enter a phone other party and tap "...
  • Page 5 ■ Note on Illustrations, Screenshots This manual uses screenshots and describes operations with the au Nano IC Card 04 inserted. The illustrations and screenshots used in this manual are simplified and may look different from the actual screens. Note that in some cases, a part of a screen may be omitted. Actual screen Example screenshot ...

  • Page 6: Instruction

    Instruction Manual with Videos You can check basic items such as how to operate the touch panel and how to receive calls with videos (Japanese). On the home screen, On the Applications flick up or flick down screen, [au ツール／サポー ト...
  • Page 7 [Allow] Read the above QR code Tap URL of Tap URL of the scanned data the scanned data Check the instruction manual with videos.

  • Page 8: Table Of Contents

    Contents Introduction ……………………………… 1 Preface…………………………………………………………1 Instruction…Manuals… … ……………………………………1 Illustrations…and…Descriptions…in…this…Manual…………2 Instruction…Manual…with…Videos…………………………5 Contents …………………………………… 7 Getting Ready …………………………… 8 List…of…Packaged…Items……………………………………8 Names…of…Parts…and…their…Functions… ………………9 Attaching/Detaching…the…Clear…Case…… (Sample)… ………………………………………………… 12 au…IC…Card…(SIM…Card)…………………………………… 13 Attaching/Removing…an…au…IC…Card………………… 15 Attaching/Removing…… a…MicroSD…Memory…Card… …………………………… 18 Charging… ………………………………………………… 21 Turning…the…Power…on/off……………………………… 23 Locking…the…Screen…/…… Canceling…the…Screen…Lock…………………………… 25 Initial…Settings…...

  • Page 9: Getting Ready

    Getting Ready List of Packaged Items Before you start using the product, make sure that you have all the following packaged with the product. SIM card removal tool Main unit (sample) Use to insert/eject the au Nano IC Card 04 and microSD memory card.

  • Page 10: Names

    Names of Parts and their Functions 《Top side》 《Front side》 《Left side》 《Right side》 《Bottom side》 《Back side》 Getting Ready...
  • Page 11 a Receiver b Front camera In addition to the shooting function, there is a function to adjust the display brightness automatically according to the ambient brightness. c Display (Touch panel) The protective film attached on the display at the time of purchase is intended to protect the display until the product reaches the customer's hand.
  • Page 12 Do not cover with the sticker, etc., Functions may not work correctly. The antenna is built into the product. Covering around the antenna by hand may affect calling quality / communication quality. Be careful to not cover over the mouthpiece/ microphones (upper/lower) with your fingers, etc., while relevant functions are being used.

  • Page 13: Attaching/Detaching

    Attaching/Detaching the Clear Case (Sample) • Make sure to and hold the product in your hand when attaching/detaching the Clear case (sample) so that the display does not get damaged. And be aware not to press the (Power key) and volume key. Attaching the Clear case (sample) Hook a of the Clear case (sample) with the product and attach the Clear...

  • Page 14: Au...ic...card...(Sim...card)

    au IC Card (SIM Card) Your phone number, etc. is recorded on the au IC card. The product is compliant with au Nano IC Card 04 only. au Nano IC Card 04 (Back) (Front) IC (metallic) part ◎ Since the au IC card might become faulty or get damaged when it is handled, be aware of the following.
  • Page 15 When au IC card is not inserted When the au IC card is not inserted, the following operations are not available. Also, the will be displayed. • Making a call /receiving a call • Receiving/sending SMS • Receiving/sending ＋メッセージ (+Message) •...

  • Page 16: Attaching/Removing

    Attaching/Removing an au IC Card Make sure to turn off the product beforehand when attaching/removing an au IC card. If the Clear case (sample) is attached to the product, detach the Clear case (sample). Attaching the au IC card Insert the tip of the SIM card removal tool (sample) into the au IC card/ microSD memory card tray eject hole in a straight line...
  • Page 17 Place the IC (metallic) part of the au IC card face down on the au IC card/ microSD memory card tray • Take care to note the direction of the notch. • Make sure that the au IC card is fitted correctly in the au IC card/microSD memory card tray.
  • Page 18 Removing the au IC card Insert the tip of the SIM card removal tool (sample) into the au IC card/ microSD memory card tray eject hole in a straight line The au IC card/microSD memory card tray will slightly eject. •...

  • Page 19: A...microsd...memory...card

    Attaching/Removing a MicroSD Memory Card Make sure to turn off the product beforehand when attaching/removing a microSD memory card. If the Clear case (sample) is attached to the product, detach the Clear case (sample). • Do not apply excess force when inserting/removing a microSD memory card.
  • Page 20 Place the IC (metallic) part of the microSD memory card face down on the au IC card/microSD memory card tray • Make sure that the microSD memory card is fitted correctly in the au IC card/microSD memory card tray. If the microSD memory card is not fitted correctly, the card may get jammed in the product when you insert the tray.
  • Page 21 Removing a microSD memory card Insert the tip of the SIM card removal tool (sample) into the au IC card/ microSD memory card tray eject hole in a straight line The au IC card/microSD memory card tray will slightly eject. •...

  • Page 22: Charging

    Charging When you purchase your product, the internal battery is not fully charged. Be sure to charge the internal battery before use. ■ How to plug USB Type-C plug When charging with TypeC Common AC Adapter 02 (sold separately) Please insert straight in the external connection terminal of the product as shown in the figure below.
  • Page 23 Charging with the AC adapter Requires the specified AC adapter (sold separately). The following describes how to charge the internal battery using the TypeC Common AC Adapter 02 (sold separately). Insert the power plug of the TypeC Common AC Adapter 02 (sold separately) into the AC 100 V outlet With the engraved side up, insert the USB Type-C plug of the TypeC...

  • Page 24: Turning

    Turning the Power on/off Turning the power on Press and hold (Power key) over 2 seconds The lock screen is displayed. Swipe the screen up and down, left and right to unlock the screen ◎ The first time the product turns ON, the initial setting screen appears.
  • Page 25 Turning the power off Press and hold (Power key) over 2 seconds The terminal option screen is displayed. [Power off] → [Power off] Force restarting Press and hold (Power key) and lower side of volume key simultaneously for over 7 seconds ◎...

  • Page 26: Canceling The Screen Lock

    Locking the Screen / Canceling the Screen Lock Locking the screen If the screen lock is set, the screen turns off to prevent the keys or touch panel from erroneous operation. If no operation is made during certain period of time, the screen of the product automatically turns off and is locked in approximately 5 seconds.

  • Page 27: Initial

    Initial Settings When turns ON the product for the first time, the initial setting screen appears automatically. Follow the guidance to make the settings. * Depending on the settings, setting contents and displays may differ. ■ STEP START [日本語(Japanese)] → [English] →...
  • Page 28 ■ STEP 2: Data recovery setting Select the method to recover data → [Next] * In this manual, select "Skip this for now" → [Next]. To recover the data, follow the on-screen instructions. ■ STEP 3: Wireless LAN (Wi-Fi ® ) function setting Tap Wi-Fi...
  • Page 29 ■ STEP 4: Google Account setting [Create Enter your "First name" account] → [For and "Last name" → myself]/ [For my [Next] child] Enter your birthday Select "Create your own and select gender Gmail address" → enter → [Next] an address → [Next] Enter your password Confirm the →...
  • Page 30 [Next] Confirm the contents → agree] [Next] If you already have a Google account, enter email address of Gmail or phone number and tap "Next". And then follow the on-screen instructions. In this manual, select "For myself". To create account for child, follow the on-screen instructions.
  • Page 31 ■ STEP 5: Protect setting Set whether to protect the product ◎ When protecting the product, select "Face recognition", "Pattern", "PIN" or "Password". ◎ When not protecting the product, [Not now] → [Skip anyway]. ■ STEP 6: Functions/Service setting [More] → [Turn Confirm the contents, [Next]...
  • Page 32 Confirm the contents, Select additional apps [More] → [Accept] → [OK] Set Galaxy account as [Finish] required Tap "No thanks" to disable the functions. Tap " " to " " to disable the functions. If you do not set the Galaxy account, [Skip] → [Skip]. After "Initial settings"...
  • Page 33 au Initial Setting On au initial setting, you can make settings for updating pre-installed applications, setting au ID, downloading applications previously used or using this product more conveniently. ◎ When you have set an au ID, you can use various au services including "au Kantan Kessai (Easy Payment)"...
  • Page 34 [次へ [OK] (Next)] [Allow] Check the apps to install → [Next] Check the content to [Finish] set → [Next] Getting Ready...
  • Page 35 Check "Update", if you want to update pre-installed applications. If you have registered an au ID previously, step 3 and 4 are not displayed. Proceed to step 5. The security number is the four-digit security code you wrote on the application form. A confirmation screen is displayed for application permission several times.

  • Page 36: Au-Mail

    au-mail Settings ■ Initial Setup The au-mail address will be determined automatically after initial setup. • To use au-mail, subscription to LTE NET is required. If you did not subscribe it when you purchased the product, contact an au shop or Customer Service Center.
  • Page 37 Checking the au-mail address → [閉じる (Close)] * If you only change the model, the au-mail address you have used appears. ■ Checking how to use au-mail application On the home screen, [ [Operation guide] * Tap the item which you want to check (Japanese).
  • Page 38 ■ Checking au-mail address On the home screen, [ ] → [ ] → [E-mail information] Your au-mail address appears in the E-mail address field. ■ Changing your au-mail address The au-mail address can be changed which automatically decided by initial setup. On the home screen, [ ] →...

  • Page 39: The

    How to transfer Data from the au Settings Menu You can restore/store data from your previous au phone to this product using a microSD memory card or au server. • If you restore data using au server, store the data using your previous au phone to au server in advance.
  • Page 40 [Data Transfer] 機種変更はこちら * If the confirmation (Model changing is screen is displayed, here)] → perform data follow the on-screen transfer according to instructions. the screen guidance ◎ If you want to store your pictures, address book (contacts), etc. automatically to the au server using "Data Storage App"...

  • Page 41: Basic Operation

    Basic Operation Touch Panel Operations The display of the product is a touch panel. And touch the display directly with your finger to operate. ■ Tap/double-tap ■ Touch and hold Touch the screen lightly Keep touching an item, and then release your etc.

  • Page 42: Configuring The App's Permissions

    Configuring the App's Permissions When you access a function or information on the product for the first time, a confirmation screen will appear requesting you to permit the access. If a confirmation screen appears, read through the displayed information and tap either "Deny" or "Allow". Example: When starting the Photos for the first time On the home screen, [Google] →...

  • Page 43: Switching

    Switching to Easy Mode You can display frequently used contacts and settings on the home screen with large icons so that even beginners of smartphones can use it easily. On the Applications screen, [Settings] → [Display] → [Easy mode] Tap " "...

  • Page 44: Making

    Making a Call Enter a phone number to make call On the home screen, [ • If the keypad screen does not appear, tap "Keypad" tab. Enter a phone number of the other party • For calling a regular phone, please enter it from the area code even in the same city.
  • Page 45 • When making an emergency call to emergency services, always confirm where you are, and tell them your exact location on the phone. Note that depending on the area where you are calling, your call may not be connected to the agency having jurisdiction over that area.

  • Page 46: Receiving A Call

    Receiving a Call Drag/slide out of the circle • When the "Incoming call" pop-up screen appears, tap "Answer". To end the call, [ ■ Rejecting a call Drag/slide out of the circle • When the "Incoming call" pop-up screen appears, tap "Decline". Setting Wireless LAN (Wi-Fi ®...

  • Page 47: Diagnosis

    Diagnosis Regularly It is recommended that you diagnose your smartphone regularly in order to use it comfortably. On the Applications [故障紛失サポート screen, [auツール／サポー (Repair and Delivery ト (au tool/support)] Support)] * If the confirmation screen is displayed, confirm the contents and follow the on-screen instructions.
  • Page 48 For inquiries, call: Customer Center For general information  (toll free) Business hours 9:00−20:00 (7 days a week) From au cell phones: From non-au mobile phones /  general subscriber phones: without area code In case above numbers are not available,  call toll-free: For theft, loss, damage  (toll free) Business hours 24 hours (7 days a week) From au cell phones: From non-au mobile phones /  general subscriber phones: without area code In case above numbers are not available,  call toll-free: Repair and Delivery Support Center For theft, loss, damage  (toll free) Business hours 9:00−20:00 (7 days a week) From au cell phones / non-au mobile phones /  general subscriber phones : Cell phone and PHS operators collect and recycle unused  telephones, batteries and battery chargers at stores bearing  the       logo regardless of brand and manufacturer to  protect the environment and reuse valuable resources. November 2019, 1st Edition Sold by:  KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd. Manufactured by: Samsung Electronics Co., Ltd.

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