Hamilton Beach HBS1200 Technical Information

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Trouble Shooting Guide
- Symptom: Display reads, "Revolution sensor error or Ice Jam".
- Cause: Shaving function of the machine is not detecting shaver motor rotation. Turn the main
power switch to the "Off" position and unplug the machine. To ensure that the agitator is not
binding due to an ice chunk or foreign object, grasp the agitator in the inner hopper and manually
rotate a couple of turns. Once compete replace the lid and power up the machine. If the error
message persists check the sensor magnet on the bottom of the shaver motor, the shaver motor belt,
the control panel and the main pc board.
- Symptom: Display reads, "Speed Sensor Failure".
- Cause: Blending function of the machine is not detecting blender motor rotation. First turn the
drive assembly by hand and tri it again. Next turn off and unplug the unit, turn it upside down,
remove the bottom cover, check the sensor magnet on the bottom of the motor, the belt, the control
panel and the main pc board.
- Symptom: Display reads, "Hopper lid not in place".
- Cause: The inner hopper is not positioned properly. Ensure that the lid is positioned properly.
Reposition the inner hopper so that the fin is oriented to the 1:00 position. If the problem persists
the lid sensor switch assembly should be checked for proper operation.
- Symptom: Display reads, "Inner hopper not in place".
- Cause: Inner hopper is not positioned properly. Ensure that the fin is oriented to the 1:00 position.
If the problem persists the inner hopper sensor switch assembly should be checked for proper
operation.
- Symptom: Display reads, "Turn off main power switch and insert memory card".
- Cause: The memory card is not fully inserted or needs to be reset. Turn off the machine and unplug
it, remove the ice from the inner hopper or have a second person hold the machine at an angle,
remove the memory card from it's slot in the bottom of the machine, re-insert the memory card
making sure that it is oriented the same way as it was when removed. Check the machine. If the
problem persists replace the memory card.
- Symptom: Too much or too little ice in the mix.
- Cause: Adjust the amount of ice to dispense. Follow the programming instructions on the "Ice
Volume & Blend Time Customization Sheet". There is a copy of the customization sheet at the end
of this document.
- Symptom: Blend time is not ideal.
- Cause: Adjust the blend time. Follow the programming instructions on the "Ice Volume & Blend
Time Customization Sheet". There is a copy of the customization sheets at the end of this
document.
Revision Description:
Request Number:
4421 Waterfront Drive
Glen Allen, VA 23060
Issue Code(s):
ENG-FRM-RIC-4.32, Rev. E
PRODUCT DEFINITION SPECIFICATION
HBS1200 Shaver Blender Technical Information
Updated Document for PC Board Service Part Note
DOC6969 Revision Date: 8/10/16
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Page: Document #:
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Approved by:
DOC6969
520004800
Rev:
B