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LCD Television Service Manual Chassis: MSD3463 Product: HE32M2160HTS/H32M2100S/H32M2106S/H32M2108S H32MEC2150S/H32MEC2155S Ver 1.0 Hisense Electric Co. Ltd. March 4, 2016...
Service Manual 1. Precautions and notices BEFORE SERVICING THE LCD TV, READ THE SAFETY PRECAUTIONS IN THIS MANUAL. WHEN REPLACEMENT PARTS ARE REQUIRED, BE SURE TO USE REPLACEMENT PARTS SPECIFIED BY THE MANUFACTURER. Proper service and repair is important to the safe, reliable operation of all Hisense Electric Co., Ltd Equipment.
undertaken any such broad evaluation. Accordingly, a serviceman that uses a service procedure or tools, which are not recommended by Hisense, must first satisfy himself thoroughly that neither his safety nor the safe of the equipment will be jeopardized by the service method selected. Hereafter throughout this manual, Hisense Electric Co., Ltd will be referred to as Hisense.
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All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD). Careless handling during repair can reduce life drastically. When repairing, make sure that you are connected with the same potential as the mass of the set by a wristband with resistance.
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cable clamps. -The insulation of the mains lead should be checked for external damage. 1.1.6 (1) Do not touch Signal and Power Connector while this product operates. Do not touch EMI ground part and Heat Sink of Film Filter. (2) Do not supply a voltage higher than that specified to this product. This may damage the product and may cause a fire.
(7) Do not pull out or insert the power cable from/to an outlet with wet hands. It may cause electric shock. (8) Do not damage or modify the power cable. It may cause fire or electric shock. (9) If the power cable is damaged, or if the connector is loose, do not use the product: otherwise, this can lead to fire or electric shock.
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removing the power board, start servicing at least 2 minutes after the main power has been turned off. • While the main power is on, do not touch any parts or circuits other than the ones specified. If any connection other than the one specified is made between the measuring equipment and the high voltage power supply block, it can result in electric shock or activation of the leakage-detection circuit breaker.
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problems resulting from scratches on the parts, the deformation of parts, and short-circuits due to residual electric charge. • Routing of the wires and fixing them in position must be done in accordance with the original routing and fixing configuration when servicing is completed. All the wires are routed far away from the areas that become hot (such as the heat sink).
2.2 The service manual Includes products Product Main & power board(one board) Digital system Panel LVDS cable HE32M2160HTS 3463S\HE32M2160HTS\ROH T2+C+S2 JHD315DH-F72\B1 FFC-L-60KP-409.5-Z3\ROH HX-2X20-L-500P-FFC\500\ROH - 11 -...
3. Factory/Service OSD Menu and Adjustment 3.1 How to enter the Factory OSD Menu With user’s RC Power on the TV. 1. Press “Menu” button and call up User OSD Menu. 2. Select “ Sound” -> press “OK” button on RC to ensure then move button to “Balance”...
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Colour Temp R Gain G Gain B Gain R Offset G Offset B Offset TO Fac Power mode last memory Software update start Uart bebug on/off Item Default Options Notes MODE M, U Note: MODE “M” is only used for factory production. Qingdao Huangdao Russia...
3.2.2 Design Menu White balance Picture Curve Volumn Curve Sound Mode The above Factory/Service OSD Menus are reference only, please refer to the actual unit to determine the appearances. - 18 -...
4. Software updating 4.1 USB upgrade USB upgrade includes two methods. One is USB directly upgrade the other is USB menu upgrade. MSD3463.bin * USB directly upgrade sk.Unplug the TV power cord and plug MSD3463.bin in root directory of USB di the U disk to the TV.
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4.2 Mstar Tool upgrade 1 Install the USB-serial driver For the first connecting ,the pc will recognize and automatically install the USB device.the process is just like the installation of mini disk. See the following figure. - 20 -...
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2 Hardware connecting You can update the software through a special tool a USB-to –serial port (as following) USB port to your PC and the serial to the TV’S VGA port. - 21 -...
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4 Mstar ISP Tool Install the ISP_Utility V4.5.2.8 -------only for the first time update. Connect the PC and main board with the USB-serial board Click the” Config “button. And then a dialog window will show as below. Draw on the front of “Use USB” Port Type setting is USB Base Addr setting is 0x38C ISP Slave Address choose 0x92...
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Click the Connect button Click the Connect button if appear the following figure, It indicates that the ISP_TOOL has connected. If appear the following figure It indicates that the ISP_TOOL has not connected. Please click the Dis Con button and click Connect button to connect again.. Check: a Power on b USB board connect c connection line match - 27 -...
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Click the“Read ”button Choose the update file from the folder. MSD3463.bin The update file has been chosen successfully - 28 -...
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Click the“Auto”button and choose parameters as following. Click the “Run” button to start If appear green ”PASS”, it indicates that the “software written” is successful . If show” error message “then click the “Run” button again and again till show the following dialog window - 29 -...
5.Troubleshooting 5.1 Troubleshooting for Remote Control Remote control does not work Try new batteries Replace battery Replace RC Replace remote control Check IR receiver Change Led & IR board Replace Led & IR BD Change Led & IR cable Replace Led & IR cable Replace main board - 32 -...
5.2 Troubleshooting for Function Key Buttons does not work Check solder connections and Check switches see if any switches are stuck. Replace Key BD Check key board Check Key BD cable Change Key BD Replace main board - 33 -...
5.3 TV won’t Power On TV won’t power on Make Sure Power Check Power source is live light? Output Replace Check Power BLUE Power Cord Cord Check/replace IR Only BD or Keypad one works Try Power on by Check signal RC and Button Panel Bright Source...
5.4 Troubleshooting for Audio No sound Reconnect Check connecter Replace speaker wire Check speaker wire Replace speaker set Check speaker set Replace main board Power Supply Board - 35 -...
5.5 Troubleshooting for TV/VGA/HDMI input No picture on the screen Check Signal Source Make sure signal source is available Reconnect Check connect Replace cable Check cable Replace main board - 36 -...
5.6 Troubleshooting for YPbPr input No picture on the screen Check Source work or not Check Source Device Reconnect Check connect Check Wires (Green Blue, Red) Replace wires Replace main board - 37 -...
5.7 Troubleshooting for Video input No picture on the screen Check Source work or not Check Signal Source Reconnect Check connect Replace Cable/Wires Check Cable/ Wires Replace main board 6. Circuit instruction Power assign and Main board signal process - 38 -...
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