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VIESMANN Service instructions for contractors Viessmann One Base System configuration and diagnostics for Vitovent 300-W with Vitoconnect V Vitovent 300-W Viessmann One Base VITOVENT 300-W Please keep safe. 6225142 GB 3/2024...
Safety instructions Safety instructions Please follow these safety instruc- tions closely to prevent accidents and material losses. Safety instructions explained Danger Note This symbol warns against the risk Details identified by the word "Note" of injury. contain additional information. Please note This symbol warns against the risk of material losses and environmen- tal pollution.
Installing non-authorised compo- nents and making non-approved modifications or conversions can compromise safety and may invalid- ate our warranty. For installation and replacements, use only Viessmann original parts or parts approved by Viessmann.
Index Index Information Symbols ....................Introduction Scope of functions ................. System configuration and Displaying and setting parameters ............diagnostics General parameters ................382 Units and formats ("UnitsAndFormats") ........■ 505 Date ("Date") ................■ 506 Time ("Time") ................■ 571 Resetting user settings ("SetDefaultValues") ....... ■...
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Maintenance messages for the Vitovent 300-W ........26 Status messages for the Vitovent 300-W ..........26 Information messages for the Vitovent 300-W ........26 Certificates Declarations of Conformity for the Vitoconnect V and Vitovent 300-W . 27 Keyword index ........................ 28...
Information Symbols Symbol Meaning Reference to other document containing further information Step in a diagram: The numbers correspond to the order in which the steps are carried out. Warning of personal injury Warning of material losses and environ- mental pollution Live electrical area Pay particular attention.
Introduction Scope of functions These instructions contain the following information for Further information is available in the following Vitovent 300-W in conjunction with Vitoconnect V: Vitovent 300-W and Vitoconnect V instructions: Control parameters for matching the ventilation unit ■ to different requirements and operating conditions: See page 8 onwards.
System configuration and diagnostics Displaying and setting parameters Depending on the features of the system, not all Some parameters are set during system commis- ■ ■ parameters will be available. sioning with the help of the commissioning assistant ■ The factory settings and setting ranges for the in the ViGuide app.
System configuration and diagnostics General parameters (cont.) 616 WiFi connection ("GatewayRemoteEnable") Switching the communication module built into the Value Meaning appliance on and off Internet on WiFi on Internet off WiFi off 617 WiFi connection via SSID ("GatewayRemoteSsid") Set up WiFi connection manually using WiFi name (SSID) and password.
System configuration and diagnostics General parameters (cont.) 1239 Actuator test ("ActorSensorTest") The function of the actuators is tested: "TI_Result" Both fans ■ Value Meaning After the actuator test, the previously set operating TI_NotExecu- Actuator test not carried out program and bypass settings are restored. Success Component functional "Activation"...
System configuration and diagnostics General parameters (cont.) 2605 Runtime of quick select options ("QuickModeRuntime") Runtime of selected operating programs in minutes if "Intensive ventilation default runtime" these have been selected using the quick select option buttons in the ViCare App. Once this period has Runtime of "intensive ventilation"...
System configuration and diagnostics Parameters for configuring the ventilation… (cont.) "Stage 4" Set air flow rate in m /h for "intensive ventilation" 437 Bypass setting ("BypassOperationState") The bypass can be used to switch heat recovery on or off. The bypass can be set to be closed permanently or subject to other conditions and parameters.
System configuration and diagnostics Parameters for configuring the accessory (cont.) 2606 Configuration of pushbutton for intensive ventilation ("ExternalTriggerActivation") Activate if a pushbutton for intensive ventilation (on Value Meaning site) is connected. Deactivate Pushbutton for intensive ventila- tion not connected Activate Pushbutton for intensive ventila- tion connected After the button is pressed, inten-...
System configuration and diagnostics Parameters for diagnostics (cont.) 265 Current fault messages ("ErrorDtcList") List of fault messages currently present, with date and time 266 Fault message history ("ErrorDtcHistory") List of fault messages since commissioning, with date and time 327 Outside temperature sensor ("OutdoorAirTemperatureSensor") "Value"...
Fault in exhaust air temperature sensor. For Fault F.904, see chap- ter "Fault messages". Invalid Other fault 377 Device serial number (ViessmannIdentificationNumber) Appliance serial number (VIN, Viessmann Identifica- tion Number) 420 Supply air humidity sensor ("SupplyAirHumiditySensor") "Value" "Min." Current supply air humidity...
System configuration and diagnostics Parameters for diagnostics (cont.) "Average" "Status" Average supply air humidity since commissioning Value Meaning No error found Measurement and recording of "Max." supply air humidity Interruption Measurement and recording of Max. supply air humidity since commissioning supply air humidity interrupted Short circuit Fault in supply air humidity sensor.
Vitoconnect V: VCU electronics module ■ software, hardware version and serial number ■ Vitoconnect V: TCU communication module ■ Vitovent 300-W: Fans 1040 Supply air fan ("SupplyAirFan") "Actual speed" "Status" Current speed of supply air fan in rpm Value Meaning...
For troubleshooting, see chapter Blocked "Fault messages". Not available Invalid Blocked Warning Standby mode 1165 Server connection status ("BackendConnectionStatus") Status of the connection to the Viessmann server Value Meaning Connected Connected Not active Not connected 2247 Hours run, filter ("FilterRuntime") "Elapsed hours run"...
System configuration and diagnostics Parameters for diagnostics (cont.) If the discrepancy between "2328 Actual air flow rates" ("VentilationCurrentVolumeFlow") and "2327 Set air flow rates " ("VentilationTargetVolumeFlow") is greater than 10 %, this may be due to the follow- ing,for example: Supply and extract air vents not fully open ■...
■ Internet connection not available Cause Communication error, TCU 100 communication mod- ■ ule. ■ TCU 100 communication module faulty F.142 (Vitovent 300-W) System characteristics Measures Ventilation unit not working Replace faulty fan: See separate replacement instruc- tions. Cause ■...
■ ■ ■ Fault or defect in the fan, the VCU electronics mod- separate replacement instructions. ule or the controller PCB of the Vitovent 300-W F.750 (Vitoconnect V) System characteristics Measures Functions of the ventilation unit may be impaired. Replace VCU electronics module: See separate replacement instructions.
Messages Fault messages (cont.) Measures Replace VCU electronics module: See separate replacement instructions. F.782 (Vitovent 300-W) System characteristics Measures Ventilation unit not working Replace faulty fan: See separate replacement instruc- tions. Cause ■ Intermediate circuit voltage of fan too low ■...
Check sensor lead and plug-in connection. Replace ■ faulty lead or plug-in connection. ■ Replace the faulty sensor if necessary. F.901 (Vitovent 300-W) System characteristics Measures Function of the ventilation unit is impaired. ■ Check sensor lead and plug-in connection. Replace faulty lead or plug-in connection.
Cause Inconsistencies in the air flow rate configuration F.972 System characteristics Measures Function of the ventilation unit is impaired. Change the filter: See Vitovent 300-W installation ■ and service instructions. Cause ■ Clean the air distribution system. ■...
Messages Warning messages A.52 (Vitovent 300-W) System characteristics Measures Both fans are stopped. Replace faulty fan. Cause One or both fans faulty A.53 (Vitovent 300-W) System characteristics Measures Both fans are stopped. Replace faulty fan. Cause One or both fans faulty A.54 (Vitovent 300-W)
Ventilation unit in unrestricted operation No action required Cause Correction values for air flow rate balancing are at lower or upper limit Maintenance messages for the Vitovent 300-W Message Meaning Time interval for maintenance has expired. P.35 Time interval for filter change has expired.
Certificates Declarations of Conformity for the Vitoconnect V and Vitovent 300-W We, Viessmann Climate Solutions SE, D-35108 Allendorf, declare as sole responsible body that the named product complies with the European directives and supplementary national requirements in terms of its design and operational characteristics.
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Keyword index Keyword index Symbols 4-level pushbutton............12 Last maintenance............16 Low power radio............10 Actuator test............... 10 Air flow rate Maintenance interval..........10 – Actual values............18 Maintenance messages........13, 26 – Engineering............. 11 Measuring unit..............8 – Set values............... 18 Messages, resetting............. 9 Bathroom switch............13 Notes on messages...........
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