Genmega G1900 Owner's Manual
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Genmega G1900 Owner's Manual

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Summary of Contents for Genmega G1900

  • Page 1 Genmega G1900...
  • Page 2 Ask about Free Custom Welcome Screen Graphics & Press Releases for our clients...

  • Page 3: Table Of Contents

    Table of Contents Genmega Operator Manual TABLE OF CONTENTS 1. INTRODUCTION 1.1 Features 1.1.1 Genmega G1900™ Series ATM 1.2 Specifications Genmega G1900™ Specifications 1.2.1 Dimensions and Component Locations 1.2.2 Front Panel Identification 1.2.3 Cash Dispensing Unit 1.2.4 Receipt Printer 1.2.5 Main Control Board 1.2.6 Operating Environment...
  • Page 4 Table of Contents Genmega Operator Manual 3.5 Transaction Setup 3.5.1 Dispense Limit 3.5.2 Denomination 3.5.3 Fast Cash 3.6 TCP/IP Setup 4. OPERATION 4.1 Opening and Closing 4.1.1 Opening the Security Door 4.1.2 Closing the Security Door 4.1.3 Opening the top Bezel 4.1.4 Closing the top Bezel...

  • Page 5: Features

    Packed with features like a 7” high-resolution LCD screen, ready for your custom advertisements and a reliable dual-head swipe card reader (upgradable to DIP and EMV). The G1900 Series vault has been reinforced along the door edge, and a flashing security LED added to help prevent physical attacks.

  • Page 6: Specifications Genmega G1900™ Specifications

    Introduction Operator Manual 1.2 SPECIFICATIONS Genmega G1900™ SPECIFICATIONS 1.2.1 Dimensions and Component Location Fig. 1 Dimensions WEIGHT: 206 lbs. Height = 56.36” Width = 15.75” Depth = 22.29” G1900™ © Genmega 2011...
  • Page 7 4. Cash Tray 14. Main Control Board 5. Front Panel 15. Ear Phone Jack 6. Front Panel Lock 16. Power Supply 7. Security Cover 17. Speaker. 8. Security Cover Lock 9. Security Door 10. Combination Lock G1900™ © Genmega 2011...

  • Page 8: Front Panel Identification

    Resolution: 800 x 480 WVGA Display Characters: 40 x 15 (Standard Characters) 8 LCD Function Keys KEYPAD Certified VISA compliant EPP (Encrypting Pin Pad) Voice Guidance Port Voice assisted operation available through the headphone jack on the front bezel G1900™ © Genmega 2011...

  • Page 9: Cash Dispensing Unit

    Dispensing Speed: 2.5 notes/second Capacity of 800 new notes (fixed cassette) Capacity of 1000 or 1700 notes (removable) Lockable Reject Bin Double note detect module *Optional dispensers include: 1700 note removable cassette (MCDU) 3400 note dual-cassette (1700x2) G1900™ © Genmega 2011...

  • Page 10: Receipt Printer

    Motorized front push rollers PAPER SPECIFICATIONS One sided thermal paper Factory paper is thermal side out (but either way will work) 6 inch outside diameter roll 2 ¼” inch wide Core inside diameter 11/16 inch 21# weight (paper thickness) G1900™ © Genmega 2011...

  • Page 11: Main Control Board

    PHONE LINE REQUIREMENTS The Genmega G1900 must be connected to a dedicated analog phone line. This line must be a direct-dial analog line. It is important to disable any voice-mail included on that phone line as it will cause the ATM not to dial out. This line should not be shared with any other equipment at the location.

  • Page 12: Warranty/Service

    MANUFACTURERS WARRANTY Genmega, Inc. provides a limited one-year parts warranty for the G1900™ series ATM. Genmega guarantees your G1900™ model ATM to be free from defects in materials and workmanship. The one-year parts warranty will begin 15 days from the shipping date.

  • Page 13: Installation

    Maximum anchor diameter is ½. Step 3 Place the G1900™ ATM on top of the anchors and tighten. Note that over-tightening the anchors can cause the vault to go out of square and make door operation difficult.

  • Page 14: Hardware Setup

    NOTE – Digital phones lines are not supported by this ATM. Step 3 Open the security door. See page 4.1 for assistance. Use this key (2 included) to open the top and bottom bezels Cassette key (removable cassette) Cassette key (fixed cassette) G1900™ © Genmega 2011...
  • Page 15 If the error cannot be corrected, please contact your distributor for help. If no error code is displayed, check the Error Summary. G1900™ © Genmega 2011...

  • Page 16: Programming

    ATM. Your dealer/distributor will provide you with default password information. WARNING: Genmega highly recommends changing your passwords from default as soon as possible. Keep all passwords safe and restrict access to non-authorized personnel. Passwords MUST be 6 digits in length, use of anything other than a 6 digit password may cause the passwords to revert back to factory default.
  • Page 17 (operators, service, master) you may not see certain functions. For example, if you use an operator password you will not see the Host Setup button, as you will not have access to that menu. G1900™ © Genmega 2011...

  • Page 18: When An Error Occurs

    Master, Service or Operator Password to continue. Contact your distributor for default passwords. Remember to press ENTER key after typing password! Step 3 When the screen is in current display, press “OP” key to access the “OPERATOR FUNCTION.” G1900™ © Genmega 2011...

  • Page 19: Epp Keypad

    This keypad layout and table below will help while learning how to input text and numbers while programming your Genmega ATM. When in a text entry screen, the F1, F3 and F5 keys are used to switch character maps between upper and lower case as well as special characters.

  • Page 20: Host Setup

    Passwords from default before any Master Keys can be entered. After changing the Secure Mode Passwords, you must exit completely from the Operator Menu, and reboot the machine. After this step, you can enter Master Keys. G1900™ © Genmega 2011...

  • Page 21: Key Mode

    After pressing Edit Master Key, you will be prompted to enter an index where you want this key stored. If you do not know which index to use, contact your dealer or processor. Generally, you should use index 0 or 1 unless otherwise instructed. G1900™ © Genmega 2011...

  • Page 22: Change Password

    This allows you to set each part of the “Secure Mode” Password. As with the other passwords used in the G1900™, each must be a 6 digit number. If you change the password and cannot remember it, you must clear RAM on the pin pad to reset.

  • Page 23: Set Terminal Id Number

    You can enter a Primary (Host Phone 1) and a Secondary (Host Phone 2) for the machine to connect to the processor. These phone numbers are available from your dealer or the processor (you can also reference the quick installation guide enclosed with this ATM for numbers for the common processors). G1900™ © Genmega 2011...
  • Page 24 Step 4 Genmega always recommends using a dedicated, data-quality phone line for all ATM installations, however if you are using a phone line that is dialing out through a PBX type system (where you dial a number for an outside line), then you may insert commas ( , ) to create a pause between digits.

  • Page 25: Health Check Message

    Check’ will appear. This option is for 4 cassette dispensers and is not used in the G1900™ 3.2.7 REMOTE MONITOR Remote Monitoring is the ability to dial into your ATM and send or retrieve information using Genmega Remote Management Software (RMS). RMS EN/DISABLE This will allow the ATM to be monitored remotely. Enable The ATM will answer incoming RMS calls.

  • Page 26: Ring Count

    Your dealer or processor can provide you with the appropriate cut off time. Trial Day Total Set Enables or Disables the function Change Time Sets the time for the ATM to total itself G1900™ 3.11 © Genmega 2011...

  • Page 27: The System Setup Menu

    Set Clock button and press the key corresponding to the function you want to set (month, day, year, etc.) NOTE: The ATM will not automatically adjust for daylight savings time. You must set this manually if you wish it to change. G1900™ 3.12 © Genmega 2011...

  • Page 28: Optional Languages

    Operator Manual 3.3.2 OPTIONAL LANGUAGES The Genmega G1900™ ATM supports 3 on screen languages: English, French & Spanish. The optional languages will display on the welcome screen, then the customer will be prompted to choose a language to be used for the rest of that transaction.

  • Page 29: Iso 1/3 En/Disable

    Simply enter the master password when it requests the operator or service password and then enter the new password. You are required to change the master password from default before the ATM can go in service. G1900™ 3.14 © Genmega 2011...
  • Page 30 Operator level commands. In this example, you’d have to change the Operator Password to something else, and then 123456 would then allow you to log in as Master. If you forget the passwords, you’ll need to reload the AP software to reset. G1900™ 3.15 © Genmega 2011...

  • Page 31: Device Setup

    Under normal circumstances you should not need to make changes to these parameters. The default settings are optimized for your particular machine. Genmega recommends only using these tools under the direction of an Authorized Service Provider (ASP) or Genmega Technical Support.

  • Page 32: Modem Setup

    Operator Manual 3.3.6.2 MODEM SETUP The Genmega G1900™ series use an onboard 56K modem. The modem is preset at the factory for optimal use. Changing these settings can cause your machine to not communicate or may slow communication speeds. Do not make changes to the modem settings.

  • Page 33: Set Reboot Time

    3.3.7 SET REBOOT TIME The G1900™ contains a feature which automatically reboots the machine at a 24 hour interval. By default this will occur at 03:00 am. This adjustable in 1 hour increments.

  • Page 34: Serial Number

    It not only identifies your machine for warranty purposes, but also for remote monitoring using Genmega RMS. The first 4 digits refer to the model type, and the last 6 is production cycle. By default this number is programmed from the factory and we do not recommend changing it.

  • Page 35: Customer Setup Menu

    The Welcome message allows line of 35 characters, which will appear at the top of the main screen (above the center graphic). The receipt header is up to 4 lines of 25 characters, which will appear at the top of each receipt. G1900™ 3.20 © Genmega 2011...

  • Page 36: Welcome Message

    Menu, you will be prompted with the following screen. RECEIPT HEADER Once you have selected Receipt Header from the Change Message Menu, you will be prompted with the following screen. See the above instructions for navigating this menu. G1900™ 3.21 © Genmega 2011...

  • Page 37: Bin Lists

    Operator Function Menu, go to Reports, then Print All Setup. Any numbers added to the BIN list will be visible from this report. NOTE: Numbers loaded via the extra BIN file will not display on the Print Setup or any other report. G1900™ 3.22 © Genmega 2011...

  • Page 38: Optional Features

    Section 3: Programming Operator Manual 3.4.3 OPTIONAL FEATURES The G1900™ ATM offers several optional functions to improve performance and keep the ATM functional in the event of a paper problem (jam, out of paper etc.) LOCATION NAME Adding a name to this location will print the name entered onto the journal records and print all setup.

  • Page 39: Change Processor

    Standard 3 (Extended Message) If Standard 3 is selected, you’ll see a Standard 3 Options button which will give access to the Extended Messaging options. Contact your distributor or processor for which mode is appropriate. G1900™ 3.24 © Genmega 2011...

  • Page 40: Surcharge Mode

    To set the surcharge amount, press the amount button and type the dollar amount using the main keypad. Next set the decimal point using the Enter key on the keypad. Then type the cents using the keypad and finally press Enter to finish. G1900™ 3.25 © Genmega 2011...
  • Page 41 Surcharge $1.50 or 0% whichever is ‘Greater’ = customer is charged $1.50. Because $1.50 is a greater value than 0. Surcharge $1.50 or 0% whichever is ‘Lesser’ = customer is not charged at all. 0% is lesser than $1.50. G1900™ 3.26 © Genmega 2011...

  • Page 42: Graphics

    The Genmega G1900™ is capable of displaying up to 8 customized graphic screens. These graphic files are created on a computer and then downloaded into the ATM either directly at the ATM using a SDRAM card or by using the Genmega Remote Management Software (RMS). When the advertisements are loaded and enabled they will rotate in order while the ATM is waiting for a transaction and also while the transaction is processing.

  • Page 43: Transaction Setup

    Maximum is $900 (using either $50 or $100 bills) To set the dispense limit, press the Dispense limit button and then enter the number using the keys on the main keypad. Press Enter key to set the value. G1900™ 3.28 © Genmega 2011...

  • Page 44: Denomination

    Options are $1, $5, $10, $50 and $100. To set denomination on the second cassette, press the Second CST Denomination button and then using the main keypad enter the type of bill. Options are $1, $5, $10, $50 and $100. G1900™ 3.29 © Genmega 2011...

  • Page 45: Fast Cash

    To set the fast cash amounts, select Fast cash from the Transaction Setup menu and then choose from the 6 possible keys to program. Select a button and then enter the value from the main keypad. Press Enter to confirm the setting. G1900™ 3.30 © Genmega 2011...

  • Page 46: Tcp/Ip Setup

    Configuration Schedule allows you to force the ATM to update configuration with the host upon boot up. You might use this command if the terminal gets consistent Key Errors and you want to force download of a new working key. G1900™ 3.31 © Genmega 2011...
  • Page 47 Ping to Host: This test attempts to verify communication with the IP address or URL that is programmed in the ‘Processor IP Address’ menu. Note that most processors or switches do not allow ‘pinging’ for security reasons. G1900™ 3.32 © Genmega 2011...

  • Page 48: Tcp/Ip Troubleshooting

    When you connect the internet (Ethernet) cable to the ATM you should see a steady link-light (green) on the and also a flashing data-light (amber) as shown below. Make sure you use a network ‘patch’ cable and not a ‘cross-over’ cable. G1900™ 3.33 © Genmega 2011...

  • Page 49: Operation

    Lock (see the manufacturers lock manual included in the open me first box for default combination) and then refer to Section 4.1.6 for lock instructions Step 3 Turn the security Door Handle counter- clockwise; then pull the security door to open. G1900™ © Genmega 2011...

  • Page 50: Closing The Security Door

    Check the T-handle to make sure the lock has locked itself. Step 3 With the security cover key turned clockwise, close the security cover and urn the security cover key counter-clockwise until locked. Remove the key when it is locked. G1900™ © Genmega 2011...

  • Page 51: Opening The Top Bezel

    Section 4: Operation Operator Manual 4.1.3 Opening the top Bezel Step 1 The upper bezel lock on the Genmega 1900™ is located on the back side of the top of the machine. Insert the Bezel key and turn it clockwise to open.

  • Page 52: Closing The Top Bezel

    Note: you must unlock the top bezel lock before the bezel will close all the way. Step 2 To lock the top bezel, turn the Bezel key counter-clockwise until the key can be removed. (Optional Topper Shown) G1900™ © Genmega 2011...

  • Page 53: Operating And Changing The Combination Lock

    Turn the dial slowly to the RIGHT until the bolt retracts. TO LOCK Turn dial to the LEFT at least four full revolutions. CAUTION: Before closing the vault door, try the new combination several times using the opening index. G1900™ © Genmega 2011...
  • Page 54 REMOVED. ALWAYS BE CERTAIN THAT THE WING OF THE CHANGING KEY IS ENTIRELY WITHIN THE LOCK BEFORE TURNING THE KEY. IF AN ERROR HAS BEEN MADE IN SETTING A NEW COMBINATION, WE SUGGEST THAT AN ACCREDITED LOCKSMITH BE CONTACTED. G1900™ © Genmega 2011...

  • Page 55: Operating And Changing The Electronic Lock

    WARNING: While orienting yourself with the lock, making changes to the lock programming (including changing the combination) ALWAYS work with the vault door open. Do not close the vault until the lock has been thoroughly tested. Genmega does NOT program a master combination! G1900™ © Genmega 2011...
  • Page 56 The LG Basic series lock includes several options including multiple user / manager passwords. Please consult the LA Gard manual included in the “Open Me First” box for instructions. G1900™ © Genmega 2011...

  • Page 57: Cash Operations

    Step 1 Open the Security Door. (Please see 4.1.1 OPENING/CLOSING THE SECUIRTY DOOR.) Step 2 For Genmega 1900™ with a fixed cassette dispenser (TCDU) use the following steps. For machines equipped with the removable cassette dispenser (SCDU or MCDU) please continue to Section 4.2.3.
  • Page 58 1. Fan the notes so that the notes are not sticking together. 2. Remove all the notes with holes or notes that are torn. 3. Unfold the folded notes. 4. Place all the notes correctly. G1900™ 4.10 © Genmega 2011...

  • Page 59: Emptying The Reject Bin (Tcdu)

    Lift the reject bin lid. Step 3 With the reject bin open, remove any notes and then close the top. Turn the key to lock the reject bin in place. G1900™ 4.11 © Genmega 2011...

  • Page 60: Adding Cash To The Cassette (Mcdu)

    Step 3 To avoid damage, never use force while removing or installing the cassette. If anything beyond gentle force is required while handling the cassette, contact your service personal. G1900™ 4.12 © Genmega 2011...
  • Page 61 5. Fan the notes so that the notes are not sticking together. 6. Remove all the notes with holes or notes that are torn. 7. Unfold the folded notes. 8. Place all the notes correctly. G1900™ 4.13 © Genmega 2011...

  • Page 62: Emptying The Reject Bin (Mcdu)

    Step 2 Remove any notes found in the reject bin and close the door by pressing it shut. Remember to include the number of bills found in the reject bin when settling the cassette. G1900™ 4.14 © Genmega 2011...

  • Page 63: Loading The Receipt Paper

    Prepare the new paper roll. Note below. NOTE: Make sure the roll is in its proper roll form. (A deformed roll may cause jamming problems.) When replacing the new roll, make sure the end of the roll paper is clean cut. G1900™ 4.15 © Genmega 2011...
  • Page 64 The roller assembly must be completely closed before the printer will operate. Press up on the roller assembly rather than on the green lever to close. When finished loading paper, close the top bezel and remove the key. G1900™ 4.16 © Genmega 2011...

  • Page 65: Settlement Menu

    Total. This will return the number of bills in both cassettes to zero and print a receipt showing remaining bills and loaded bills. Now press Add Cassette and enter 25 from the keypad, press enter to set. The current number of bills will now be 25. G1900™ 4.17 © Genmega 2011...

  • Page 66: Day Total

    “Trial Day Total” automatically (see section 3.2.7). After the Day Total has printed you will be prompted on the screen that the total has printed and to press the Enter key to return to the menu. G1900™ 4.18 © Genmega 2011...
  • Page 67 Press Enter when finished to return to the Settlement Menu. NOTE: Trial Day Total can be set to process automatically at a preset time. See Section 3.2.7 for information on automated scheduling of a Trial Day Total. G1900™ 4.19 © Genmega 2011...

  • Page 68: Journal Menu

    The ATM will then print all journals in memory up to the last time you printed a journal. Each time you print a journal a marker is set at that point. The next time you print the journal, the ATM will print from that marker to the current time. G1900™ 4.20 © Genmega 2011...
  • Page 69 Clear Journal. Now if you press Print Journal, nothing will happen because there are no current journal entries, however if you used Last X Journal, you could enter 100 and get all the records. G1900™ 4.21 © Genmega 2011...

  • Page 70: Reports Menu

    / distributor. Occasionally check with your dealer / distributor for software updates. Press the S/W Version button to view the current revisions. Press Enter key to print a copy of the displayed information. G1900™ 4.22 © Genmega 2011...

  • Page 71: Error Summary

    • Withdrawal Transactions per • Non-Cash withdrawals per day (if enabled) • Balance Transactions per day • Transfer Transactions per day • Notes Dispensed per day • Surcharge amount collected per G1900™ 4.23 © Genmega 2011...

  • Page 72: Diagnostics

    <Enter>. The modem should dial out to the number you entered. To end the call press Modem Hang up. In most cases a failure during the modem test will relate more to phone line problems rather than the modem circuit itself. G1900™ © Genmega 2011...

  • Page 73: Card Reader

    Selecting this test will cause the machine to perform all self tests for an unlimited amount of time. You can select the options in the Aging Menu for which tests to perform what interval / number of times you want the tests to run. G1900™ © Genmega 2011...

  • Page 74: Customer Transactions

    If the machine is not ready for service, please check the following: 1. Determine if the phone line is properly connected; 2. Determine if all communication parameters are correct; 3. If, after doing the above steps, the ATM is still not in service, contact your service personnel. G1900™ © Genmega 2011...

  • Page 75: Withdrawal Transaction

    Enter the pin number and press the “ENTER” key. Step 3 Press the “WITHDRAWAL” screen key. Step 4 If a “SURCHARGE” option is enabled, the “SURCHARGE” screen will be displayed. Select “YES” to continue, or “NO” to cancel. G1900™ © Genmega 2011...
  • Page 76 After the desired amount is entered, the ATM dials the processor and requests approval for the transaction. When authorization is received from the processor, the cash will be dispensed. Step 8 After dispensing cash, a receipt will be printed. G1900™ © Genmega 2011...

  • Page 77: Balance Inquiry Transaction

    6.3 BALANCE INQUIRY TRANSACTION Step 1 Insert the card. Step 2 Enter the pin number and press the “ENTER” key. Step 3 Press the “BALANCE” screen key. Step 4 The following screen will be displayed. Select the desired option. G1900™ © Genmega 2011...
  • Page 78 Operator Manual Step 5 The ATM dials the processor and requests approval for the transaction. Step 6 When authorization is received from the processor, the following screen will be displayed and the receipt will be printed. G1900™ © Genmega 2011...

  • Page 79: Transfer Transaction

    Insert the card. Step 2 Enter the pin number and press the “ENTER” key. Step 3 Press the “TRANSFER” screen key. Step 4 The following screen will be displayed. Select the desired account to be transferred “FROM.” G1900™ © Genmega 2011...
  • Page 80 “ENTER” key. Step 7 The ATM dials the processor and requests approval for the transaction. Step 8 When the authorization is received from the processor, the following screen will be displayed and the receipt will be printed. G1900™ © Genmega 2011...

  • Page 81: Closing Procedure

    If the result of the DAY TOTAL and CASSETTE TOTAL does not match the amount counted in the Cash Cassette, refer to the Journal for verification. Step 5 Turn the power off and close the security door. G1900™ © Genmega 2011...

  • Page 82: Error Recovery

    Verify the Error that has occurred through the “ERROR CODE” of the “REPORT MENU” in the “OPERATOR FUNCTION,” menu and perform the corrective action, then press the “DEVICE INITIALIZE” screen key. If the Error is not corrected after resetting, contact your service personnel. G1900™ © Genmega 2011...

  • Page 83: Appendix A: Error Codes

    Check dispenser for jammed bills and reinitialize the not cleared. machine. C0022 cassette inlet sensor Check dispenser and cassette for jammed bills. not cleared. C0023 Cassette exit sensor (L+R) Check dispenser for jammed bills and reinitialize the not cleared. machine. G1900™ © Genmega 2011...
  • Page 84 Clear any jammed notes or obstructions from the exit sensor during dispense sensor. C0056 Short note detected at exit Clear any jammed notes or obstructions from the exit sensor during dispense sensor; mismatch of rejected notes. G1900™ © Genmega 2011...
  • Page 85 Check transaction with the processor. Verify CDU functionality with diagnostics. Verify phone connection. D0012 Invalid transaction. Network denial code. D0013 Invalid Amount. Network denial code. D0014 Invalid Card Number. Network denial code. D0020 Surcharge screen should Network denial code. have been displayed. G1900™ © Genmega 2011...
  • Page 86 FS omitted (after Verify that version of ATM Software matches host authorization response processor. Contact host processor. text). D00A4 ETX is in wrong place. Verify that version of ATM Software matches host processor. Contact host processor. G1900™ © Genmega 2011...
  • Page 87 Valid Denomination are $10, $20, $50, $100 – (Transaction Setup) F0008 Fast Cash Set error Check the Fast Cash amount. (Transaction Setup) (exceeded dispense limit). F0009 Master Key index is Check Master Key index – verify checksum (Host Setup) invalid. G1900™ © Genmega 2011...
  • Page 88 F0015 Serial Number not Set Set Serial number in Operator Menu F0016 Master Password left at ATM will not go into service with the default master default password. The master password must be changed from default. G1900™ © Genmega 2011...

  • Page 89: Appendix B: Keypad Addendum

    Operator Manual APPENDIX B: CLEARING NVRAM To clear NVRAM on the Genmega G1900™, begin by entering the Operator Function Menu using the Master Password. Next enter the Customer Setup Menu. Press the lowest button on the right side of the LCD panel. This will give you access to the CLEAR NVRAM Menu.

  • Page 90: Appendix C: Tdes Key Installation

    #1 and Part #2 and then completely exit the Operator Menu (cancel out and let machine initialize) Once you go back in and use the new Secure Mode Passwords, you’ll be able to make changes or enter keys. G1900™ © Genmega 2011...
  • Page 91 ID automatically. In cases where the processor provides a serial number that is less than 10 digits, zeros must be added at the beginning of the number to equal 10 digits. G1900™ © Genmega 2011...
  • Page 92 (Part A first, or Part B first). If a technician is dispatched to enter a key part, choose Check Key from the Key Management menu to determine which part of the key has already been entered. G1900™ © Genmega 2011...
  • Page 93 10 digits, you’ll need to add zeros to the beginning of the number to equal 10 digits. In the example shown at left, the serial number is 123456. This 6 digit number would be changed to 0000123456 to create 10 digits. G1900™ © Genmega 2011...
  • Page 94 The 16 digit alpha-numeric key is entered using the pin-pad only. Letters are entered by using the arrow and function keys. Use the pin-pad layout below. EPP (Encrypted Pin Pad) Master Key Alpha-Numeric Key Layout G1900™ © Genmega 2011...
  • Page 95 Compare the check digit against the number located at the top of the key component. This represents a check digit for the combined keys. There is not a check digit shown for left and right portions individually. G1900™ © Genmega 2011...
  • Page 96 At this point, the master key is successfully entered. If all other parameters have been entered properly, power off the ATM and power on to connect to host and initialize the keys. G1900™ © Genmega 2011...

  • Page 98: Appendix D: Graphics Installation

    You can have up to 8 center graphic files and must be named as followed: center1.bmp, center2.bmp, and so on up to center8.bmp • DO NOT use more than 256 colors when creating the graphic images. The G1900™ was designed to use graphics of that format for efficiency and best performance* G1900™...
  • Page 99 Save the blank document as “update.txt” in the SD card. c. Once it’s saved rename the file to “update.acu”. once renamed, the icon changes After the “update.acu” file has been created, copy it to the root folder of the SD card. G1900™ © Genmega 2011...
  • Page 100 Specifically the “Hide extensions for known file types” option which needs to be unchecked. If these options are not set properly, the update.acu file may not function, causing the graphics to not load. G1900™ © Genmega 2011...

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