Contents Contents Safety information Important safety symbols and precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Cleaning cautions Critical disposal warnings Additional tips for proper usage Setting up Getting ready to install the refrigerator Setting up the refrigerator Removing the refrigerator doors Leveling the refrigerator Making minor adjustments between doors...
• If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com. • R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator.
Safety information Important safety symbols and precautions WARNING Hazards or unsafe practices that may result in severe personal injury or death. CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage. NOTE Do NOT attempt. Do NOT disassemble.
Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
Page 6
Safety information • Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (rain drops). • Do not install this appliance in a location where gas may leak. - This may result in an electric shock or fire. •...
Page 7
• The refrigerator must be safely grounded. - Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock. • Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground.
Safety information Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface. - Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions. • Allow the appliance to stand for 2 hours before loading foods after installation and turning on.
Critical usage warnings WARNING • Do not insert the power plug into a wall socket with wet hands. • Do not store articles on the top of the appliance. - When you open or close the door, the articles may fall and cause personal injury and/or material damage.
Page 10
Safety information - It may cause personal injury or material damage. • Do not use or place any substances sensitive to temperature such as inflammable sprays, inflammable objects, dry ice, medicine, or chemicals near or inside of the refrigerator. • Do not keep volatile or inflammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas and other such products etc.) in the refrigerator.
Page 11
• Do not attempt to repair, disassemble, or modify the appliance yourself. • Do not use any fuse (such as cooper, steel wire, etc.) other than the standard fuse. • If your appliance needs to be repaired or reinstalled, contact your nearest service center.
• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics service center. • If you experience difficulty changing a non-LED light, contact a Samsung service energy. • If the product is equipped with LED Lamps, do not disassemble the Lamp Covers and LED Lamps yourself.
Page 13
- Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. • Do not block the air vents inside the refrigerator.
Page 14
Safety information • Do not apply strong shock or excessive force onto the surface of glass. - Broken glass may result in a personal injury and/or property damage. • If the product is flooded, make sure to contact your nearest service center.
Cleaning cautions CAUTION • Do not directly spray water on the inside or outside the refrigerator. - There is a risk of fire or electric shock. • Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator to remove bad odors.
Safety information Critical disposal warnings WARNING • DANGER : Risk of child entrapment. Before you throw away your old refrigerator or freezer: - Take off the doors and door latch. - Leave the shelves in place so that children may not easily climb inside. - Children trapped inside a refrigerator can hurt themselves or suffocate to death.
Additional tips for proper usage NOTE • In the event of a power failure, call the local office of your Electricity Company and ask how long it is going to last. - Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures.
Page 18
Safety information THIS APPLIANCE IS INTENDED TO BE USED IN HOUSEHOLD AND SIMILAR APPLICATIONS SUCH AS • staff kitchen areas in shops, offices and other working environments; • farm houses and by clients in hotels, motels and other residential type environments;...
Setting up Getting ready to install the refrigerator Congratulations on your purchase of this Samsung French Door Refrigerator. We hope you enjoy the state-of-art features and efficiencies that this new appliance offers. Selecting the best location for the refrigerator Choose : •...
Page 20
Setting up 35 3/4” (908 mm) 2” 1 1/4” (50 mm) (31 mm) 135° 135° 13 1/8” (334 mm) 62 1/8” (1577 mm) NOTE Each measurement based on the design dimension, so it may differ depending on the measuring method. When moving your refrigerator CAUTION •...
Page 21
(both width and height), thresholds, ceilings, stairways, etc. The following chart details the exact height and depth of this Samsung Side by Side Refrigerator. NOTE • Make sure you disconnect the water supply line BEFORE removing the freezer door.
Setting up Setting up the refrigerator Installing the handlesr Important: If you need to remove the refrigerator’s doors to move it into place, install the handles after you put the doors back on. Take the handles out of the right side door. NOTE •...
Page 23
How to install the handles Orient each handle so that the end with the sticker attached is at the top and the holes with the tightening screws are facing each other. Then, follow the directions below to install each handle. Fix the handles to the doors by sliding them down firmly.
Setting up Removing the refrigerator doors If your entrance won’t allow the refrigerator to pass easily through it, you can remove the refrigerator doors. To remove the doors, follow the steps below. If you do not need to remove the doors, go to “Leveling the refrigerator” on page 31. Tools you’ll need Philips Screwdriver Flat-blade Screwdriver...
Page 25
2. Separate the water supply line from the refrigerator Remove one or two water lines, depending on the model, by pressing each coupler (1) and pulling the water lines (2) away. NOTE • Your refrigerator may have one or two water lines, depending on the model.
Page 26
Setting up 2. Disconnect the electrical harness. 3. Gently lift the clamp. NOTE • To prevent damage to the clamp or injuries, do not lift the clamp forcefully. 4. Pull the clamp to remove. Remove the ground screw by turning it counter-clockwise.
Page 27
6. Open the Freezer door, and then remove the door from the lower hinge ( 3 ) by carefully lifting it up ( 4 ). 7. Remove the lower hinge ( 5 ) from the lower hinge bracket ( 6 ) by lifting the lower hinge up in the direction of the arrow.
Page 28
Setting up 4. Remove the fridge door 1. With the door closed, remove the upper hinge cover (1) using a screwdriver. 2. Disconnect the electrical harness. 3. Gently lift the clamp. NOTE • To prevent damage to the clamp or injuries, do not lift the clamp forcefully.
Page 29
4. Pull the clamp to remove. 5. Open the door by 90 degrees. While holding the door, remove the hinge. CAUTION • If you remove the hinge without holding the door, the door may fall and cause injury. • Do not remove the sensor assembly in the right upper hinge cover.
Page 30
Setting up 7. Remove the lower hinge (4) from the lower hinge bracket (5) by lifting the lower hinge up in the direction of the arrow. Re-attaching the Fridge Door To re-attach the fridge door, replace parts in reverse order. Re-attaching the Freezer Door To re-attach the freezer door, replace parts in reverse order.
Leveling the refrigerator Make sure the refrigerator is level so that you can make final adjustments. Use a level to test if the refrigerator is level both side to side and back to front. If the refrigerator is not level, you will not be able to get the doors perfectly even, which may cause moisture condensation and increased energy bills.
Setting up Making minor adjustments between doors A level refrigerator is necessary for getting the doors perfectly even. Make sure your refrigerator is level before you begin. If you need help leveling, review the previous section on leveling the refrigerator. The process for adjusting each door is the same.
• If you do not secure the nut firmly, the bolt may release. Installing the water dispenser line A water dispenser is one of the helpful features on your new Samsung Refrigerator. To help promote better health, the Samsung water filter removes unwanted particles from your water.
Page 34
Setting up Connecting to the water supply line 1. First, shut off the main water supply Cold water line line and turn the ice-maker off. Pipe clamp NOTE Water line installation • The refrigerator should NOT be plugged in at this point. 2.
Page 35
1. Connect the household water line to the assembled compression fitting. - If you are using copper tubing, slip the compression nut (B) (not supplied) and Refrigerator ferrule (not supplied) on the copper Plastic Tubing tubing (not supplied) as shown. Compression (Supplied) - If you are using plastic tubing (B), insert...
Page 36
Setting up 5. Flush 3 gallons of water through the filter before drinking or using the water from the refrigerator. (Flush approximately 6 minutes.) This will clean the water supply system and remove air from the lines. To flush, press the Water button, and then press a large glass or cup against the water dispenser lever.
Completing the set up Now that you have your new refrigerator installed in place, you are ready to set up and enjoy the features and functions of the appliance. By completing the following steps, your refrigerator should be fully operational. 1.
Operating Checking the control panel Press the Freezer button to set the freezer temperature between cold and coldest. Press Freezer button for several times to activate the Power Freeze icon which speeds up the freezing process in the freezer. This can be helpful if you need to quickly freeze items that spoil easily or if the temperature in the freezer has warmed dramatically 01 Freezer / (For example, if the door was left open).
Page 39
Press the Fridge button to set the Fridge temperature between cold and coldest. 02 Fridge / Press and hold the Fridge button for several times to activate the Control Lock Power Cool function which speeds up the cooling process in the (3 sec) refrigerator.
Operating Using the control panel Freezer / Fridge (Temperature adjustment) Press the Freezer or Fridge button until the desired temperature is set. For a lower temperature, press the Freezer or Fridge button until more LEDs light (colder). For a higher temperature, press the Freezer or Fridge button until fewer LEDs light (less cold).
Page 41
This icon lights when you activate the Lock function. When the Lock icon is lit, all the panel buttons, including the Ice button and the dispensers, are locked and de-activated. Control Lock Press and hold the Fridge button for 3 seconds to turn Lock off and re-activate the panel buttons.
Page 42
Operating Display Off To conserve energy, the Panel Display turns off automatically under the following conditions: When no button has been pressed, when no doors have been opened, or when no Dispenser Lever has been pushed for a period of time. However, the icon indicating your Water or Cubed / Crushed selection, stays on.
CAUTION • If your refrigerator appears to be working, but it is not cooling, and the Freezer and Fridge Temperature Indicators are moving, the Fridge is in Cooling Off mode. To cancel Cooling Off mode, follow the directions above. Using the ice and cold water dispenser Water No Ice : Select this if you want to turn the ice maker off.
Page 44
Operating To get colder water • The dispensed water is cool, not icy cold. • When you want colder water, dispense ice into your glass first before filling it with water to prevent water from splashing out. Using the ice dispenser Press the Ice button to select the type of ice you want.
Storing food The Samsung Side-By-Side Refrigerator has been designed to provide you with maximum space saving features and functions. Here are some of the customized compartments we have created to keep your food fresher, longer. Important : To prevent odors from penetrating the ice in the ice maker, store all food securely in wraps or containers that are as airtight as possible.
Page 46
Operating Storing Food in the Freezer Can be used for frozen foods such as pizza, pasta, burritos, and fajitas. 01 Xtra Space To prevent odor penetration of the ice, stored food should be wrapped securely. 02 Door Bins Can be used for small packages of frozen food. 03 Wire Shelf Can be used to store frozen food.
Removing the freezer/fridge accessories 1. Door Bins To remove, firmly grab the door bin with both hands and lift it up gently. 2. Shelves Pull the shelf out as far as it goes. Then lift it up and remove it. (Wire Shelf/Glass Shelf) 3.
Operating Cleaning the refrigerator Caring for your Samsung Side-By-Side Refrigerator prolongs the life of your appliance and helps keep it odor and germ-free. Cleaning the Interior Clean the inside walls and accessories with a mild detergent, and then wipe dry with a soft cloth.
Page 49
Changing the LED type lighting CAUTION • Do not disassemble or replace the LED type lighting. To change the LED type lighting, contact a Samsung service center. English 49 DA68-02981N-07.indb 49 2018. 7. 4. 1:17...
Operating Changing the water filter NOTE • Replace the water filter when the water filter indicator turns red. The water filter is located on the bottom right side of the refrigerator. • To make changing the water filter easier, you may want to shut off the water supply, and then drain any water remaining in the water line by pressing the Water button and then pressing a glass against the water dispenser pad.
Page 51
4. Turn the new water filter 90° clockwise. 5. Press and hold the Water button for 3 seconds after changing the filter to reset the filter indicator. Confirm the indicator turns blue. When you replace the water filter, some water may leak from the water filter housing.
Page 52
Operating Removing residual matter from inside the water supply line after installing a new filter 1. Turn ON the main water supply. 2. Press the Water button on the control panel. Place a cup or glass under the water outlet, and then push the cup or Water glass against the dispenser pad until you hear a “click”.
Page 53
Food storage tips Foods Refrigerator Freezer Storage Tips Dairy products Butter 2-3 Weeks 6-9 Months Wrap or cover tightly. Check date code. Most milk and similar products are sold in date- coded cartons that indicate a Milk 1-2 Weeks products’s peak freshness. Re-seal recommended with cap or wrap tightly.
Page 54
Operating Foods Refrigerator Freezer Storage Tips Fresh fruits Apples 1 Month recommended Bananas 2-4 Days recommended Peaches, Melons, If storing in refrigerator, do not wash 3-5 Days Pears, Avocados recommended fruit before storing. Store in moisture Berries and resistant bags or containers. Wrap 2-3 Days 12 Months Cherries...
Page 55
Foods Refrigerator Freezer Storage Tips Meat Fresh, Uncooked Check date code for use. Store in Chops 2-4 Days 6-12 Months coldest part of refrigerator in original Ground 1 Day 3-4 Months packaging. Package in moisture- Roast 2-4 Days 6-12 Months proof and vapor-proof container for Bacon 1-2 Weeks...
Troubleshooting Problem Solution • Confirm that the power plug is properly connected. • Is the temperature control on the display panel set to the correct temperature? Try setting it to a lower temperature. The refrigerator • Is the refrigerator in direct sunlight or located too near a heat does not work at all source? or it does not chill...
Page 57
Problem Solution • Did you wait for 12 hours after installation of the water supply line before making ice? • Is the water line connected and the shut-off valve open? • Did you manually stop the ice making function? Ice is not dispensing. Make sure Ice Type is set to Cubed or Crushed.
If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
Page 59
REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
If your refrigerator needs service Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number when your product is not functioning properly. Warranty Information (CANADA) Limited Warranty for Original Purchaser This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred...
Page 61
This warranty will automatically be voided for any unit found with a missing or altered serial number. This warranty is valid only on products purchased and used in the Canada. SAMSUNG CUSTOMER CARE CENTER Samsung Electronics Canada Inc. 2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French)
Page 62
How-to Videos and Live Shows * Requires reader to be installed on your smartphone Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. COUNTRY CALL OR VISIT US ONLINE AT 1-800-SAMSUNG (726-7864) U.S.A...
Need help?
Do you have a question about the RS25J500DSR/BY-00 and is the answer not in the manual?
Questions and answers