Do you have a question about the Cubie M3 and is the answer not in the manual?
Questions and answers
Janet Lewandowski
June 10, 2025
I am unable to connect to my network the pet marvel m3 pro and have emailed asking for help but received only a link to instructions. This did not help me and I am requesting a phone conversation to get this going.
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If you have any questions during use, please feel free to contact User Service Department: customerservice@petmarvel.com Or directly contact the distributor who you bought this product from. Scan the QR code below or search "PET MARVEL" in App Store/Google Play to download our App to unlock more features. Scan to download App...
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❶ User's Guide Please read this instruction manual carefully before using the product and keep it for future reference. Warning: Please use the product indoors and avoid direct sunlight from balconies or other places. Do not put anything other than dry pet food and freeze-dried food into the storage barrel, as it may cause device malfunctions or pose a risk of pets consuming foreign objects.
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This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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❷ Product Introduction Device bottom Desiccant box Storage barrel Battery box Power interface Barrel buckle Wi-Fi Button: Press and hold for 7 seconds to enter pairing mode. Control panel · White flashing: Pairing mode · Solid white: Connected to Wi-Fi ·...
❸ Package Contents Note After opening the product package, please check if the product is intact and compare the accessories with the following image. In addition, due to continuous product updates, some accessories may be adjusted. Please refer to the actual items. Feeder main body *1 Top cover *1 Food bowl *1...
❹ Product Usage Product Assembly ❶ Connect the power adapter: Connect the power adapter to the power interface at the bottom of the device, then plug it into a socket. If you hear a short beep sound and see the indicator light flashing white, the device has been successfully powered on.
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APP Download New users: Scan the QR code in the diagram or search for "PET MARVEL" in the App Store/Google Play Store to download and register the app. Existing users: For users who have already downloaded the app, scanning Scan to download App the QR code will directly take you to the device connection page.
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Product Usage The device will automatically detect if there is enough pet food in the storage barrel. If it is insufficient, the indicator light will be solid orange. Open the top cover and add pet food to the storage barrel. Desiccant replacement Open the desiccant box and remove the used desiccant packet.
❺ Maintenance and Care For the health of your pets, it is recommended to regularly clean the feeder storage barrel components and food bowl. Storage barrel Cleaning ❶ Remove the storage barrel by holding down the buttons on both sides of the main unit and lifting the storage barrel upwards.
❻ Troubleshooting If you encounter the following situations during product usage, please refer to the table below for possible causes and solutions: Abnormal Situation Possible Causes Solutions Continuous red Food jam/device Please check if there is any indicator light on the malfunction blockage at the food dispensing right side, E1 error...
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Abnormal Situation Possible Causes Solutions Breathing white Device upgrading Wait for successful upgrade. indicator light on the left side. No indicator light on Device in battery Press the Wi-Fi/Dispense key, the left/right side. mode and the indicator light will turn on for 10 seconds and then turn off.
Need help?
Do you have a question about the Cubie M3 and is the answer not in the manual?
Questions and answers
I am unable to connect to my network the pet marvel m3 pro and have emailed asking for help but received only a link to instructions. This did not help me and I am requesting a phone conversation to get this going.