Picture
Symptom
There is no picture.
Picture noise appears
Blu-ray 3D disc playback
does not output 3D views.
Sound
Symptom
There is no sound or the
sound is distorted.
Cause & Solution
•
Select the appropriate video input mode on the TV so the
picture from the unit appears on the TV screen.
•
Connect the video connection securely.
•
Check the [HDMI Color Setting] in the [Setup] menu is
set to the appropriate item that conforms to your video
connection.
•
Your TV may not suppot the resolution you have set on the
player. Change the resolution that your TV accepts.
•
The player's HDMI OUT jack is connected to a DVI device that
does not support copyright protection.
•
You are playing a disc recorded in a colour system that is
diff erent from your TV.
•
Set the resolution which your TV accepts.
•
Connect the player to your TV with HDMI cable (Version 1.3
or higher).
•
Your TV may not support "HDMI 1.4 3D mandatory format".
•
The [3D Mode] option in the [Setup] menu is set to [Off ].
Set the option to [On].
Cause & Solution
•
Connect the audio connection securely.
•
The input source setting on the amplifi er or the connection
to the amplifi er is incorrect.
•
The unit is in scan, slow motion, or pause mode.
•
The sound volume is low.
•
Check that the connected amplifi er is compatible with audio
format output from the player.
•
The player's HDMI OUT jack is connected to a DVI device. The
DVI jack does not accept audio signal.
•
Check the device connected to player's HDMI OUT jack is
compatible with audio format output from the player.
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Troubleshooting
6