Related Manuals for Knox eKey
Summary of Contents for Knox eKey
- Page 1 KNOX eKEY® ADMIN & USER GUIDE 1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 800-704-0889 TECHSUPPORT@KNOXBOX.COM KNOXBOX.COM...
- Page 2 Copyright 2024 by the Knox Company. All rights reserved. © The Knox® Company, the Knox logo, and all other Knox Company product or serve names are registered trademarks or trademarks of the Knox Company. THE KNOX COMPANY 1601 W. Deer Valley Road Phoenix, AZ 85027 USA...
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Page 3: Table Of Contents
............7 Charging the eKey Activating the eKey Using Command Code 1: Unlocking Knox eLocks and Collecting an Audit Trail Using Command Code 2: eLock Administration Using Command Code 3: Completing eLock Transfers USING A KNOX CONTROL KEY . -
Page 4: Overview
The Knox eKey® is a battery-operated electronic master key that is used to open and administer KnoxBox products that are equipped with an eLock core. There are two types of eKey: a black key (used for standard functions) and a gray Control Key (used to install KnoxLock SFIC cores). -
Page 5: Ekey Settings
A check mark in the Action Change Lock Code box enables the eKey to give the eLock a new lock code. • A value in the New Lock Code field* enables the eKey to add the lock code to eLocks within the same jurisdiction as the eKey. •... -
Page 6: Programming The Knox Ekey
Prior to use, a user with Device Administrator privileges or higher must program an eKey with a list of lock codes that it is authorized to open. An eKey can store up to 100 lock codes and the list is managed in KnoxConnect. -
Page 7: Using An Ekey
Fully charging the eKey can take up to eight (8) hours if the battery is dead. eKeys must be charged for a minimum of eight (8) hours every six (6) months and charging events are logged in KnoxConnect. -
Page 8: Using Command Code 1: Unlocking Knox Elocks And Collecting An Audit Trail
5. If the eKey is also configured to gather audit history from the lock, wait until the eKey flashes green to remove from the eLock. 6. If the eKey is configured to only gather audit history, follow steps 1 and 2, then hold the eKey in place until the eKey flashed green and remove it from the eLock. -
Page 9: Using Command Code 2: Elock Administration
1. Enter Command Code 2 into the eKey. The eKey will flash green to indicate a valid code. 2. When the LED changes to solid light blue, insert the eKey into the eLock; the LED will remain solid blue during the communication process. -
Page 10: Using Command Code 3: Completing Elock Transfers
2. Enter Command Code 3 into the eKey; the LED will flash green to indicate a valid code. 3. When the LED changes to solid light blue, insert the eKey into the eLock; the LED will remain solid blue during the communication process. -
Page 11: Using A Knox Control Key
KNOX eKEY® ADMIN & USER GUIDE USING A KNOX CONTROL KEY The Knox Control Key is identified by its gray finish. The eKey uses Command Code 1 as the trigger to access the KnoxLock® SFIC installation features. IMPORTANT: Do not use the Control Key to perform normal unlocking and locking functions. -
Page 12: Led Light Status Summary
ADMIN & USER GUIDE LED LIGHT STATUS SUMMARY LED COLOR LED INDICATOR MESSAGE eKEY IN KEY RETENTION DEVICE Solid Knox eKey is not active to perform command functions Green Slow flash Battery charging Green Battery is fully charged Purple Solid... -
Page 13: Troubleshooting
ADMIN & USER GUIDE TROUBLESHOOTING PROBLEM CAUSE RESOLUTION Return to key retention device eKey is inactive due to one of and review audit trail to the reasons below: diagnose or try the following steps: Battery is nearing critical Return to key retention device...
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